Best Review Management Software - Page 23

How Many Review Management Software Products Does G2 Track?

Total Products under this Category: 530

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Spokk (+5.56%) - Among all products in this category, Spokk recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Review Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 21,100+ Authentic Reviews
  • 530+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Review Management Software

G2 Grid® for Review Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, ReputationStacker, Reputation, Feefo, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputationstacker&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=experience-com)

Resparo

Resparo is AI review-reply software that automatically writes and posts a reply to every Google review your business gets, in your own voice. Negative or sensitive reviews are held for your one-tap approval first, so you stay in control while everything else runs on its own. It is built for local business owners who want their Google Business Profile answered without an agency or a dashboard to babysit. Resparo cuts review-reply time by up to 98%, keeps your profile active for local search, and is free to start with no demo and no contract.

Who Is the Company Behind Resparo?

re:spondelligent

re:spondelligent is the #1 AI-powered review management platform built for multi-location restaurants and hotels. Manage your online reputation across 100+ platforms in 135+ languages from one centralized dashboard. HOSPITALITY-SPECIFIC AI Custom-trained on your menu, services, and brand voice—generating authentic responses automatically in any language with consistency across locations. ACTIONABLE INTELLIGENCE - Sentiment analysis across 40+ hospitality categories (food quality, service speed, etc.) - re:Advisor identifies operational issues and revenue opportunities from review patterns - re:Score benchmarks locations against your portfolio and competitors COMPLETE ECOSYSTEM - IWantTo.Review: Automated review collection (integrates with reservations, social media, loyalty programs) - Real-time alerts for new reviews - Deep integrations: POS, delivery platforms, booking engines, BI tools - Multi-location management with custom permissions and performance comparisons Free Trial.

Who Is the Company Behind re:spondelligent?

ResponseRx

ResponseRx helps service-based businesses and healthcare organizations protect their reputation and win more customers by responding to online reviews quickly, consistently, and at scale. Built to connect directly to your Google Business Profile, ResponseRx monitors incoming reviews and generates thoughtful, brand-aligned responses that match your tone, policies, and business priorities. Instead of leaving reviews unanswered or relying on manual, inconsistent replies, teams can maintain a high-quality presence across locations with far less time and effort. For service businesses, speed and professionalism matter. Prospects often judge a company by how it handles feedback, especially when something goes wrong. ResponseRx makes it easy to acknowledge concerns, reinforce your standards, and invite customers back into a private resolution path. Positive reviews get timely, personalized appreciation that strengthens loyalty and signals to new prospects that you are engaged and responsive. Whether you run a home services company, multi-location franchise, automotive shop, salon, or professional services firm, ResponseRx helps you stay active across every listing without adding headcount. For healthcare, the stakes are higher. Review responses must be empathetic and professional while staying compliant. ResponseRx is designed for healthcare workflows, with HIPAA-conscious safeguards that help prevent accidental disclosure of patient information. The platform supports consistent messaging and escalation patterns so teams can respond appropriately to sensitive feedback without creating unnecessary risk. This is especially valuable for practices and clinics that may not have dedicated marketing staff, but still need to maintain a trustworthy online presence. ResponseRx also uses “Brand AI” to tailor responses to your organization. You can define your voice, preferred language, do-not-say guidance, and how you want to handle common topics like wait times, billing concerns, staff praise, or service quality issues. Responses follow these rules automatically, reducing the need for manual review and keeping communication consistent across every team member and location. Ultimately, ResponseRx turns reputation management into a repeatable system. It helps you respond faster, sound more professional, stay on brand, and reduce compliance risk, while freeing your team to focus on what matters most: delivering great service and patient care.

Who Is the Company Behind ResponseRx?

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Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Retently

Retently is one of the leaders in the customer experience management industry. We help both Customer Experience and Product teams to better understand their customers and take feedback-based actions. Customer Feedback Automatically collect feedback from every customer at any point in the customer journey with our easy to personalize & quick surveys, which display as personalized conversations that generate higher than average response rates. Customer Retention Increase customer retention by automating follow-up messages with at-risk accounts or setting up internal notifications to ensure that the appropriate team is notified and can take the necessary action to prevent a churn or an unflattering online review. Additionally, use our auto-replies to transform a great NPS score into a sparkling online review that will boost your visibility and online performance. Analyze & Predict Analyze sentiment, easily spot trends, and understand the key drivers impacting CX. Get a better understanding of how your clients feel about your product and predict future behavior.

Average Rating: 4.7/5.0

Total Reviews: 31

How Do G2 Users Rate Retently?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Retently?

  • Seller: Retently
  • Year Founded: 2015
  • HQ Location: Mountain View, California
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 52% Medium, 42% Small

What Do G2 Reviewers Say About Retently?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the effective automation of Retently, enabling seamless survey distribution and exceptional customer support.
  • Users commend Retently's exceptional customer service, noting their responsiveness and willingness to go above and beyond for solutions.
  • Users praise Retently for their exceptional customer service, always going above and beyond to solve issues effectively.
  • Users commend Retently for their exceptional customer service, going above and beyond to assist with issues promptly.
  • Users value the time-saving support from Retently, ensuring seamless survey distribution and prompt problem resolution.

What Are Recent G2 Reviews of Retently?

What Are G2 Users Discussing About Retently?

Revain

User Reviews and Recommendations with live Photo & Video of the Best Products such as: Electronics, Fashion, Beauty, Home and Kitchen etc.

Who Is the Company Behind Revain?

  • Seller: Revain
  • Year Founded: 2017
  • HQ Location: Dubai, UAE, AE
  • LinkedIn® Page: www.linkedin.com
    20 employees on LinkedIn®

Revere

Revere helps retailers build trust, improve conversions, and grow customer loyalty through authentic user-generated content. Developed for both established merchants and growing brands, Revere delivers advanced moderation, AI-powered filtering, and automation tools that protect brand integrity and elevate customer engagement. The platform makes it easy to collect verified reviews, images, and Q&A, all managed from a single interface. With customizable layouts, flexible workflows, and automatic escalation for customer service issues, Revere empowers teams to curate meaningful feedback while reducing manual effort. Through seamless integration with most enterprise commerce environments, Revere turns customer voices into measurable business growth with full control, transparency, and scalability.

Who Is the Company Behind Revere?

  • Seller: Virid
  • Year Founded: 1999
  • HQ Location: Reston, US
  • LinkedIn® Page: www.linkedin.com
    26 employees on LinkedIn®

RevFee - Reputation Counts

RevFee is simple review system, designed to help business collect good feedback from their costumers.

Who Is the Company Behind RevFee - Reputation Counts?

  • Seller: RevFee
  • Year Founded: 2017
  • HQ Location: Southampton, GB
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

RevFlowy

RevFlowy helps local businesses get more 5-star Google reviews automatically. Customers scan a QR code and rate 1-5 stars. 4-5 stars go directly to Google. 1-3 stars stay private in your dashboard. Pro plan includes AI-drafted responses for every Google review, email alerts, and analytics. Setup takes 5 minutes. No technical skills required.

Who Is the Company Behind RevFlowy?

  • Seller: RevFlowy
  • Year Founded: 2026
  • HQ Location: United States
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Reviato

Reviato is a customer review analytics software that aggregates and analyzes feedback across multiple platforms including Google, Airbnb, Booking.com, and TripAdvisor. The system processes reviews using AI to identify sentiment patterns, highlight recurring topics, and provide aspect-based analysis through a unified dashboard. Reviato presents businesses with actionable insights about customer experiences, allowing them to identify improvement areas without manually reading through numerous reviews. The platform generates visual representations of feedback data and prioritizes issues to help businesses make data-driven decisions. The software connects to review sources in minutes, analyzes customer mentions across platforms, and displays results in a centralized location. Reviato tracks rating improvements over time and organizes feedback by topics such as cleanliness, service speed, and other relevant categories specific to the business.

Who Is the Company Behind Reviato?

ReviewAI

ReviewAI is an AI-powered Amazon product review analyzer that gives shoppers an instant BUY, SKIP, or CAUTION verdict before they purchase. Paste any Amazon product URL and get a full intelligence report in seconds — including a Trust Score, Confidence Score, fake review detection, Deal Breaker extraction, Risk Scoring across four dimensions, and persona-based verdicts tailored to your buyer profile (Budget Buyer, Durability Focused, Risk-Averse, Tech Enthusiast, or Gift Buyer). ReviewAI fills the gap left by Fakespot (shut down July 2025) and ReviewMeta (offline 2026) — the only AI-powered consumer verdict tool in this category. Unlike Amazon's own AI, ReviewAI has no incentive to make you buy. Its sole job is to protect you from bad purchases. Key features include a Chrome extension for real-time analysis on Amazon product pages, side-by-side product comparison with AI-powered winner recommendations, shareable report URLs, letter grades (A–F), and a free tier with 10 analyses per month.

Who Is the Company Behind ReviewAI?

Review Bomb Me

Review Bomb Me is software for managing customer reviews, helping businesses monitor and respond to customer feedback effectively.

Who Is the Company Behind Review Bomb Me?

Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated April 10, 2026