Brand24
Brand24 is one of the most advanced social listening and media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversations about their brands, products, and competitors across the web. Brand24 empowers its users to stay updated on what's being said about their businesses online, get customer insights, engage communities, identify sales leads, improve social customer service, reach out to influencers, and monitor their competition. It's a solid and affordable media monitoring tool to help you manage online reputation, track and assess marketing campaigns, track your competitors, get customer feedback, do social selling and more.
Average Rating: 4.6/5.0
Total Reviews: 387
How Do G2 Users Rate Brand24?
- Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
- What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)
Who Is the Company Behind Brand24?
- Seller: Brand24
- Company Website:
- Year Founded: 2010
- HQ Location: Wrocław, Poland
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LinkedIn® Page: www.linkedin.com
101 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Marketing Manager, Founder
- Top Industries: Marketing and Advertising, Information Technology and Services
- Company Size: 66% Small, 28% Medium
What Do G2 Reviewers Say About Brand24?
AI-generated summary from verified user reviews
Pros
- Users find Brand24's ease of use exceptional, with its intuitive interface and helpful support enhancing the experience.
- Users commend Brand24 for its excellent customer service, noting prompt responses and helpful support at all times.
- Users value the comprehensive brand monitoring of Brand24, facilitating effective social listening and competitor comparison.
- Users appreciate the user-friendly interface of Brand24, enabling effortless navigation and quick access to insights for all skill levels.
- Users value Brand24 for its efficient mentions tracking, enabling quick responses and insights into brand perception online.
Cons
- Users experience inconsistent filtering and data accuracy issues, impacting the reliability of insights gathered.
- Users note the limited features of Brand24, including insufficient customization and historical data access based on pricing tiers.
- Users experience data inaccuracy and filtering issues, complicating sentiment analysis and project setup in Brand24.
- Users often face irrelevant content issues when monitoring keywords, requiring additional filtering for better accuracy.
- Users find the slow loading times for mentions to be a frustrating aspect of using Brand24.
What Are Recent G2 Reviews of Brand24?
"Easy to Use Social Listening with Room for Better Filtering"
Rating: 4.0/5.0 stars
— Mahmoud E.
"The best social listening software for us"
Rating: 5.0/5.0 stars
— Eduardo V.

