# Best Restaurant Management Software for Small Business - Page 2 ## How Many Restaurant Management Software Products Does G2 Track? **Total Products under this Category:** 311 ### Category Stats (Aug 2026) - **Average Rating:** 4.5/5 (↑0.03 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Epos Now (+12.58%) - Among all products in this category, Epos Now recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Restaurant Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 10,100+ Authentic Reviews - 311+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Restaurant Management Software ![G2 Grid® for Restaurant Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/restaurant-management/grids.png?focus%5B%5D=1219583&focus%5B%5D=16426&focus%5B%5D=46137&focus%5B%5D=67514&focus%5B%5D=1656&focus%5B%5D=48273&focus%5B%5D=10489&focus%5B%5D=20433) Highlighted products: Owner.com, Toast, Restroworks Restaurant POS, Petpooja POSS, Square Point of Sale, SpotOn, OpenTable for Restaurants, and Connecteam. Underlying data: [Grid® JSON](https://www.g2.com/categories/restaurant-management/grids.json?focus%5B%5D=owner-com&focus%5B%5D=toast&focus%5B%5D=restroworks-restaurant-pos&focus%5B%5D=petpooja-poss&focus%5B%5D=square-point-of-sale&focus%5B%5D=spoton&focus%5B%5D=opentable-for-restaurants&focus%5B%5D=connecteam&segment=small-business) **Sponsored** ### SevenRooms SevenRooms is a type of hospitality management software solution designed to help operators enhance profitability by streamlining and controlling the guest experience. It provides tools for managing reservations, waitlists, and table assignments while maintaining a centralized record of guest interactions and preferences. As a category, hospitality management platforms combine front-of-house operations, guest relationship management, and marketing capabilities to support daily service and long-term revenue goals. SevenRooms targets restaurants, hotels, nightlife venues, and entertainment operators that require coordinated guest handling across multiple touchpoints. Typical use cases include handling peak dining periods with optimized seating plans, converting walk-ins with virtual waitlists, coordinating private events, and integrating online ordering and payments to reduce manual workflows. The platform’s guest-profile focus supports personalization and repeat business by capturing dining history, seating preferences, dietary notes, and communication consent. Operators can use those profiles to segment audiences for email campaigns, promote events or targeted offers, and tailor on-site interactions. SevenRooms also aggregates reviews and behavioral data to inform service adjustments and marketing strategies, enabling managers to make data-driven decisions about staffing, menu planning, and promotional timing. Key features include an intuitive reservation management system, virtual waitlist functionality, and detailed table-management tools that improve seating efficiency and reduce idle covers. Marketing automation and email capabilities enable scheduled communications and campaign segmentation based on guest attributes and visit behavior. Commission-free reservation handling is available to allow operators to retain booking revenue that might otherwise be paid to third parties. Integrations with point-of-sale and payment systems facilitate unified transaction records and streamline settlement and reporting. Collectively, these features provide operational visibility across service shifts, enhance the consistency of guest interactions, and support targeted outreach that aims to increase return visits and overall revenue without relying on intermediary booking commissions. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=438&secure%5Bchosen_at%5D=2026-08-03T09%3A07%3A15Z&secure%5Bdisplayable_resource_id%5D=438&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=438&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=47833&secure%5Bresource_id%5D=438&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Frestaurant-management%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=a329723c2bfc5b55f529f8998aebcf559fd4f91122cc00a96f7834049ea5ba0b&secure%5Burl%5D=https%3A%2F%2Fwww.doordash.com%2Fen-US&secure%5Burl_type%5D=company_website) ### [Restoke](https://www.g2.com/products/restoke/reviews) Restoke is an all-in-one, AI powered back-of-house management platform that helps restaurant teams escape the daily grind by automating their entire operation. Streamline tedious tasks like food costs, ordering, inventory, team management, accounting and more. Also complete routine work like preps, procedures, trainings and compliance, creating a high visibility work environment for managers. With Restoke, restaurant teams will finally have the headspace and time to focus on what's really important - creating amazing food experiences for their customers. **Average Rating:** 4.6/5.0 **Total Reviews:** 27 #### How Do G2 Users Rate Restoke? - **Interoperability:** 9.0/10 (Category avg: 8.6/10) - **Reporting:** 8.6/10 (Category avg: 9.1/10) - **Ease of Use:** 8.4/10 (Category avg: 9.1/10) - **Dashboard:** 8.6/10 (Category avg: 9.0/10) #### Who Is the Company Behind Restoke? - **Seller:** [Restoke](https://www.g2.com/sellers/restoke) - **Year Founded:** 2021 - **HQ Location:** Melbourne, AU - **Twitter:** @Restoke\_ai 31 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=da043e923be5dafaf1125f236faaa004158e7d080a59d8df84d01d6eae6c4a18&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frestoke-ai%2F&secure%5Burl_type%5D=linkedin_company_website) 33 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner - **Top Industries:** Hospitality, Restaurants - **Company Size:** 78% Small, 22% Medium #### What Do G2 Reviewers Say About Restoke? _AI-generated summary from verified user reviews_ ##### Pros - Users find Restoke's **ease of use** beneficial, enjoying seamless access and helpful customer support throughout their processes. - Users love the **easy-to-use inventory management** features of Restoke, simplifying food control and cost management. - Users commend Restoke for its **outstanding customer support** , providing timely assistance and valuable resources for effective use. - Users appreciate the **easy accessibility and helpful support** of Restoke, enhancing their overall experience. - Users value the **easy-to-use recipe management** in Restoke, appreciating accurate costing and supportive service. ##### Cons - Users find the **setup process lengthy** for Restoke, as it requires extensive information input and guidance. - Users find **complex implementation** to be time-consuming, requiring extensive setup before enjoying the system's benefits. - Users find that the **slow performance** of Restoke hampers their efficiency, especially when processing tasks and navigating pages. - Users find Restoke to be **expensive** and suggest reducing subscription costs for better affordability. - Users experience **import issues** with Restoke, occasionally misreading invoices and misallocating them to incorrect suppliers. #### What Are Recent G2 Reviews of Restoke? **["Game-Changer for Restaurant Operations"](https://www.g2.com/survey_responses/restoke-review-11469767)** **Rating:** 5.0/5.0 stars _— Cristian G._ [Read full review](https://www.g2.com/survey_responses/restoke-review-11469767) **["Functions and insights galore!"](https://www.g2.com/survey_responses/restoke-review-11654848)** **Rating:** 5.0/5.0 stars _— Adam J._ [Read full review](https://www.g2.com/survey_responses/restoke-review-11654848) #### What Are G2 Users Discussing About Restoke? - [What is Restoke used for?](https://www.g2.com/discussions/what-is-restoke-used-for) - 1 comment ### [Upserve](https://www.g2.com/products/upserve-2019-05-21/reviews) Upserve POS is the industry-leading, cloud-based Point-of-Sale (POS) system used by thousands of restaurants with a passion for providing remarkable hospitality. Designed by restaurateurs for restaurateurs, Upserve POS merges an easy-to-use interface with modern capabilities so you get smooth operations and the ability to focus on your people and guest experience. Combined with Upserve HQ and payment processing, this is the only complete restaurant management solution in the industry, purpose-built for the restaurateur. **Average Rating:** 4.1/5.0 **Total Reviews:** 88 #### How Do G2 Users Rate Upserve? - **Interoperability:** 9.0/10 (Category avg: 8.6/10) - **Reporting:** 8.8/10 (Category avg: 9.1/10) - **Ease of Use:** 8.9/10 (Category avg: 9.1/10) - **Dashboard:** 9.6/10 (Category avg: 9.0/10) #### Who Is the Company Behind Upserve? - **Seller:** [Upserve](https://www.g2.com/sellers/upserve) - **Year Founded:** 2009 - **HQ Location:** Providence, RI - **Twitter:** @getupserve 5,742 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1441824eb48da59fd9c9b92ecf3314b779f554ef2ebcde5579d13659972600c4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10501821%2F&secure%5Burl_type%5D=linkedin_company_website) 45 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner - **Top Industries:** Food & Beverages, Restaurants - **Company Size:** 77% Small, 17% Medium #### What Are Recent G2 Reviews of Upserve? **["Helpful Restaurant Management Software That’s Helped Grow My Business"](https://www.g2.com/survey_responses/upserve-review-12719106)** **Rating:** 5.0/5.0 stars _— Matt T._ [Read full review](https://www.g2.com/survey_responses/upserve-review-12719106) **["Upserve POS Experiences"](https://www.g2.com/survey_responses/upserve-review-9931784)** **Rating:** 4.0/5.0 stars _— Atsuko K._ [Read full review](https://www.g2.com/survey_responses/upserve-review-9931784) ### [UrbanPiper](https://www.g2.com/products/urbanpiper/reviews) We believe that selling online is imperative for restaurants and food chains in the 21st century. However, building an effective online presence by developing apps and websites in-house can be an expensive and time-consuming effort. At UrbanPiper, we have built a suite of products, which makes the whole experience of selling online quick and simple. UrbanPiper offers a comprehensive suite of products, which include white-labelled and customizable websites and apps, a feature-rich CMS + CRM dashboard to manage and analyze your online presence, customer segmentation and campaigning tool to make it easier for you to keep your customers engaged, and to top it all - a devoted support team to make your online experience a breeze. The platform offers you everything that you need to grow your online business in an efficient manner. As a cloud-based solution, our clients do not have to pay anything extra for the latest updates, features and bug fixes. For a low monthly subscription fee, we ensure that all their technology concerns are taken care of – so that, they can focus single-mindedly on their business. **Average Rating:** 4.6/5.0 **Total Reviews:** 55 #### How Do G2 Users Rate UrbanPiper? - **Interoperability:** 8.1/10 (Category avg: 8.6/10) - **Reporting:** 8.9/10 (Category avg: 9.1/10) - **Ease of Use:** 8.8/10 (Category avg: 9.1/10) - **Dashboard:** 9.0/10 (Category avg: 9.0/10) #### Who Is the Company Behind UrbanPiper? - **Seller:** [UrbanPiper](https://www.g2.com/sellers/urbanpiper) - **Year Founded:** 2016 - **HQ Location:** Bengaluru, Karnataka - **Twitter:** @urbanpiper 241 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2a595cf4204b32543a0459f494d1ba48c8d1b4d424e73309f94646cccf68754d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Furbanpiper%2F&secure%5Burl_type%5D=linkedin_company_website) 201 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Director - **Top Industries:** Food & Beverages, Restaurants - **Company Size:** 51% Small, 39% Medium #### What Are Recent G2 Reviews of UrbanPiper? **["Good"](https://www.g2.com/survey_responses/urbanpiper-review-9782288)** **Rating:** 4.0/5.0 stars _— Gayana R._ [Read full review](https://www.g2.com/survey_responses/urbanpiper-review-9782288) **["UrbanPiper - Evolutionary Saga :)"](https://www.g2.com/survey_responses/urbanpiper-review-9735133)** **Rating:** 5.0/5.0 stars _— Kranthi K._ [Read full review](https://www.g2.com/survey_responses/urbanpiper-review-9735133) #### What Are G2 Users Discussing About UrbanPiper? - [What is UrbanPiper used for?](https://www.g2.com/discussions/what-is-urbanpiper-used-for) ### [HungerRush POS](https://www.g2.com/products/hungerrush-pos/reviews) HungerRush POS is a comprehensive cloud-based restaurant management system tailored to quick-service and fast casual restaurants that seamlessly integrates digital ordering, delivery, customer engagement, kitchen operations, reporting and management processes, marketing, and payment processing. HungerRush provides flexible software and true business partnership to empower restaurant operators with a deeper understanding of guests, greater control over operations, and the tools to grow their business. **Average Rating:** 4.4/5.0 **Total Reviews:** 49 #### How Do G2 Users Rate HungerRush POS? - **Interoperability:** 8.5/10 (Category avg: 8.6/10) - **Reporting:** 9.1/10 (Category avg: 9.1/10) - **Ease of Use:** 9.3/10 (Category avg: 9.1/10) - **Dashboard:** 9.1/10 (Category avg: 9.0/10) #### Who Is the Company Behind HungerRush POS? - **Seller:** [HungerRush](https://www.g2.com/sellers/hungerrush) - **Company Website:** www.hungerrush.com - **Year Founded:** 2003 - **HQ Location:** Houston, Texas - **Twitter:** @hungerrush - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0ef010d83122163e90b1d2926eacca1b019fa7a36ec53d69ed0a28ef8f8be3c7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhungerrush%2F&secure%5Burl_type%5D=linkedin_company_website) 267 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 57% Small, 37% Medium #### What Do G2 Reviewers Say About HungerRush POS? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **ease of use** of HungerRush POS, making setup and operation straightforward and efficient. - Users appreciate the **delivery features** and the **ease of installation** of HungerRush POS for seamless operation. - Users love the **seamless integrations** with Google Maps and AI, enhancing delivery efficiency for restaurants. - Users value the **integration with Google Maps** and AI capabilities for enhancing restaurant delivery efficiency. - Users commend the **ease of setup** with HungerRush POS, facilitating a smooth installation process. ##### Cons - Users express frustration with the **complexity** of HungerRush POS, requiring technical knowledge to resolve issues effectively. - Users often face **delayed updates** , as new features and third-party integrations take considerable time to roll out. - Users express frustration with the **inaccurate tracking** due to prolonged beta testing and slow third-party integrations. - Users experience **integration issues** due to slow rollouts of new add-ons and lengthy third-party integration processes. - Users experience **long delays** with new add-ons and third-party integrations, impacting their overall efficiency. #### What Are Recent G2 Reviews of HungerRush POS? **["Simple, All-in-One Hub That Makes Paperwork Easier"](https://www.g2.com/survey_responses/hungerrush-pos-review-12665707)** **Rating:** 4.0/5.0 stars _— Verified User in Restaurants_ [Read full review](https://www.g2.com/survey_responses/hungerrush-pos-review-12665707) **["Wonderful Customer Service Reps and Strong Integrations That Support Growth"](https://www.g2.com/survey_responses/hungerrush-pos-review-12671706)** **Rating:** 5.0/5.0 stars _— Adam M._ [Read full review](https://www.g2.com/survey_responses/hungerrush-pos-review-12671706) #### What Are G2 Users Discussing About HungerRush POS? - [What does Hungerrush do?](https://www.g2.com/discussions/what-does-hungerrush-do) - [Is Toast a good POS system?](https://www.g2.com/discussions/is-toast-a-good-pos-system) - 1 comment - [How much does HungerRush cost?](https://www.g2.com/discussions/how-much-does-hungerrush-cost) - [Is HungerRush legit?](https://www.g2.com/discussions/is-hungerrush-legit) - 1 comment ### [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business. Built to meet the unique needs of the restaurant industry, TouchBistro is fast, reliable, and easy to use, and has all of the features restaurateurs need to increase sales, deliver a great guest experience, and save both time and money. By pairing innovative restaurant technology with an unparalleled dedication to customer support and success, TouchBistro has powered more than 29,000 restaurants in over 100 countries, and is a global leader changing the way restaurateurs do business. **Average Rating:** 4.1/5.0 **Total Reviews:** 106 #### How Do G2 Users Rate TouchBistro Restaurant POS? - **Interoperability:** 5.6/10 (Category avg: 8.6/10) - **Reporting:** 6.2/10 (Category avg: 9.1/10) - **Ease of Use:** 8.5/10 (Category avg: 9.1/10) - **Dashboard:** 6.0/10 (Category avg: 9.0/10) #### Who Is the Company Behind TouchBistro Restaurant POS? - **Seller:** [TouchBistro](https://www.g2.com/sellers/touchbistro) - **Year Founded:** 2011 - **HQ Location:** Toronto, Canada - **Twitter:** @touchbistro 2,576 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fdbd32b854216cb18f8e75cd6d7574127ef755d0498649ff16cbd520b00bc08a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2410023%2F&secure%5Burl_type%5D=linkedin_company_website) 385 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, President - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 84% Small, 11% Medium #### What Do G2 Reviewers Say About TouchBistro Restaurant POS? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **ease of use** of TouchBistro Restaurant POS quite satisfactory for their operations. - Users appreciate the **reliability** of TouchBistro Restaurant POS, finding it to be user-friendly and effective. ##### Cons - Users report **connectivity issues** with TouchBistro, resulting in lost orders and erratic menu categorizations. - Users find TouchBistro POS to be **overpriced bloatware** , leading to frustration with constant crashes and poor support. - Users are frustrated with the **poor inventory management** , citing lost orders and miscategorized menu items. - Users report a significant **lack of tracking** for orders, leading to lost data and frustrating mistakes in menu categories. - Users report **menu categorization issues** that can lead to confusion and mismanagement of orders in TouchBistro. #### What Are Recent G2 Reviews of TouchBistro Restaurant POS? **["Solid POS Experience"](https://www.g2.com/survey_responses/touchbistro-restaurant-pos-review-9568318)** **Rating:** 4.0/5.0 stars _— Verified User in Food & Beverages_ [Read full review](https://www.g2.com/survey_responses/touchbistro-restaurant-pos-review-9568318) **["Great platform"](https://www.g2.com/survey_responses/touchbistro-restaurant-pos-review-9571457)** **Rating:** 4.5/5.0 stars _— Stephanie L._ [Read full review](https://www.g2.com/survey_responses/touchbistro-restaurant-pos-review-9571457) #### What Are G2 Users Discussing About TouchBistro Restaurant POS? - [What do you recommend when choosing TouchBistro Restaurant POS for your establishment?](https://www.g2.com/discussions/what-do-you-recommend-when-choosing-touchbistro-restaurant-pos-for-your-establishment) - [What is TouchBistro Restaurant POS used for?](https://www.g2.com/discussions/what-is-touchbistro-restaurant-pos-used-for) - 1 comment ### [Apicbase](https://www.g2.com/products/https-get-apicbase-com/reviews) Centralise recipes, inventory, purchasing, and menu planning to improve efficiency, cut costs, and gain total control across all your locations. Bring the key aspects of your back-of-house operations together in one place. Get actionable insights to boost profitability, drive efficiency, and lighten the workload for your employees. Apicbase is an end-to-end F&B Management Platform for: ✔️ Multi-site restaurants ✔️ Hotel chain restaurants ✔️ Large-scale catering businesses ✔️ Ghost kitchen & virtual brand networks The system supports all back-of-house processes: ✔️ Menu Engineering ✔️ Inventory management ✔️ Procurement ✔️ Production planning ✔️ Menu planning ✔️ HACCP & tasks planning ✔️ Sales analytics ✔️ AI Forecasting ✔️ Carbon Tracking Robust API's allow for efficient data transfers between ERP, EPOS, vendor tech, accounting and personnel planning. Apicbase sits at the core of tech ecosystems in the food & beverage and foodservice industry. It is Europe's leading F&B management platform. **Average Rating:** 4.5/5.0 **Total Reviews:** 59 #### How Do G2 Users Rate Apicbase? - **Interoperability:** 8.0/10 (Category avg: 8.6/10) - **Reporting:** 8.6/10 (Category avg: 9.1/10) - **Ease of Use:** 8.3/10 (Category avg: 9.1/10) - **Dashboard:** 9.1/10 (Category avg: 9.0/10) #### Who Is the Company Behind Apicbase? - **Seller:** [APICBASE NV](https://www.g2.com/sellers/apicbase-nv) - **Year Founded:** 2017 - **HQ Location:** Antwerp - **Twitter:** @apicbase 683 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e71226df192cb9a244fdb4d5fbce0b92b86d03c99a249b128e2385c0fac41a87&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fapicbase%2F&secure%5Burl_type%5D=linkedin_company_website) 49 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospitality, Food Production - **Company Size:** 60% Small, 32% Medium #### What Do G2 Reviewers Say About Apicbase? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **extensive control customization** in Apicbase, enhancing their experience with tailored functionalities and integration. - Users value the **high customizability** of Apicbase, enhancing their experience with personalized features and integrations. - Users value the **customizability** of Apicbase, appreciating its deep integration and extensive features for tailored experiences. - Users love the **easy integrations** offered by Apicbase, enhancing their experience with seamless connectivity and customization. - Users value the **high customizability and deep integration** of Apicbase, enjoying its extensive features and approach. ##### Cons - Users note the **complex interface** of Apicbase, associating it with the extensive feature set but resulting in usability challenges. - Users note the **complexity** of Apicbase, which arises from its extensive featureset, impacting usability. - Users find the **complexity of training** challenging, although it stems from the product's extensive feature set. #### What Are Recent G2 Reviews of Apicbase? **["Apicbase review"](https://www.g2.com/survey_responses/apicbase-review-10002530)** **Rating:** 5.0/5.0 stars _— Verified User in Hospitality_ [Read full review](https://www.g2.com/survey_responses/apicbase-review-10002530) **["Apicbase although difficult and deep it's awesome!"](https://www.g2.com/survey_responses/apicbase-review-10370836)** **Rating:** 5.0/5.0 stars _— Panayiotis G._ [Read full review](https://www.g2.com/survey_responses/apicbase-review-10370836) #### What Are G2 Users Discussing About Apicbase? - [What is APICBASE used for?](https://www.g2.com/discussions/what-is-apicbase-used-for) ### [EagleOwl](https://www.g2.com/products/eagleowl/reviews) EagleOwl is a cloud-based restaurant management platform to help restaurateurs improve their bottom-line by up to 20%. EagleOwl provides powerful, actionable insights into your end to end BOH operations, leading to reduced food cost and improved margin. The platform includes features such as supplier and purchase order management, recipe costing, menu engineering, SKU price fluctuation alerts, a collaboration tool to communicate within the platform, production costing, SKU level daily variance report, automated consumption reports, Opex and financial reports. EagleOwl goes deep into the inventory and operational efficiency of your business. Our YouTube Channel - https://www.youtube.com/channel/UCQ\_d4mzlLs33wnb\_FvYKXfQ **Average Rating:** 4.8/5.0 **Total Reviews:** 30 #### How Do G2 Users Rate EagleOwl? - **Interoperability:** 8.6/10 (Category avg: 8.6/10) - **Reporting:** 8.3/10 (Category avg: 9.1/10) - **Ease of Use:** 9.6/10 (Category avg: 9.1/10) - **Dashboard:** 9.6/10 (Category avg: 9.0/10) #### Who Is the Company Behind EagleOwl? - **Seller:** [Horned Owl Software Pvt Ltd](https://www.g2.com/sellers/horned-owl-software-pvt-ltd) - **Year Founded:** 2018 - **HQ Location:** Bangalore, Karnataka - **Twitter:** @TryEagleOwl 25 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c521cae9a62f8ff55a67b35ecf8693756e2c0eec25a8e0bddbb79dfe88cd442&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feagleowl%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 61% Medium, 39% Small #### What Are Recent G2 Reviews of EagleOwl? **["PRODUCT REVIEW"](https://www.g2.com/survey_responses/eagleowl-review-5432235)** **Rating:** 5.0/5.0 stars _— Verified User in Restaurants_ [Read full review](https://www.g2.com/survey_responses/eagleowl-review-5432235) **["User friendly & very effective management tool for any restaurant business"](https://www.g2.com/survey_responses/eagleowl-review-4921718)** **Rating:** 5.0/5.0 stars _— Beena T._ [Read full review](https://www.g2.com/survey_responses/eagleowl-review-4921718) #### What Are G2 Users Discussing About EagleOwl? - [What is EagleOwl used for?](https://www.g2.com/discussions/what-is-eagleowl-used-for) - [‹ Prev‹ Prev](/categories/restaurant-management/small-business?order=g2_score#product-list) - [1](/categories/restaurant-management/small-business?order=g2_score#product-list) - 2 - Next ›Next › Spotlight Categories [Employer of Record (EOR) Software](https://www.g2.com/categories/employer-of-record-eor) [Field Service Management Software](https://www.g2.com/categories/field-service-management) [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce) [Event Management Platforms](https://www.g2.com/categories/event-management-platforms) [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management) Similar Categories - [Cloud Kitchen Management](/categories/cloud-kitchen-management) - [Restaurant Business Intelligence & Analytics](/categories/restaurant-business-intelligence-analytics) - [Restaurant Inventory Management](/categories/restaurant-inventory-management) - [Restaurant Marketing Tools](/categories/restaurant-marketing-tools) - [Restaurant POS](/categories/restaurant-pos) - [Restaurant Scheduling](/categories/restaurant-scheduling) - [Tip Distribution](/categories/tip-distribution) [Browse Restaurant Management Themes](/categories/restaurant-management/themes) ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan") NK Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan) Updated Products classified in the overall Restaurant Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Restaurant Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Restaurant Management category. In addition to qualifying for inclusion in the Restaurant Management Software category, to qualify for inclusion in the Small Business Restaurant Management Software category, a product must have at least 10 reviews left by a reviewer from a small business. Show More * * * ## How Do You Choose the Right Restaurant Management Software? ### What You Should Know About Restaurant Management Software ### What is Restaurant Management Software? Restaurant management software is designed to be an end-to-end software solution to help users run their restaurant. Ideally, if one purchases restaurant management software, they will not need to purchase other software to help run their restaurant. While every business is slightly different and has different needs, the intention behind a restaurant management system is to act as a POS solution, table management solution, inventory management solution, kitchen management solution, reservations solution, accounting solution, and more, all in one software package. While this may sound overwhelming, the intention is good. Restaurants operate on notoriously slim margins, and purchasing one software solution is often more cost-effective than buying many. Providing a more streamlined experience benefits both the business and each customer that walks through the door. By making it easy to seat a customer, take their order, send that order to the kitchen, and deliver the check, restaurant management software saves time for both the customer and the server. Some solutions are even available as a mobile app, eliminating the need for server stations entirely. Freeing up servers, saving time, and lowering costs all enable restaurants to run more efficiently between the back of house and front of house. It’s much easier to use one solution for everything rather than hope a variety of solutions will seamlessly integrate. Cloud-based software especially is easy to implement with touchscreen stations, so the learning curve is lower for both servers and the restaurant manager. Restaurant management software can also help owners and managers with the high-level aspects of running a restaurant outside of daily service. Accounting, billing, menu creation, inventory management, employee scheduling, and more are common features of restaurant management software. ### Why Use Restaurant Management Software? Restaurant management software is built to help users manage their restaurant or restaurants. By using a single unified system, users can streamline both the food prep and sales aspect of the business, as well as the high-level behind-the-scenes aspects. These solutions are designed to improve the daily experience of restaurant employees so they can in turn focus on improving the guest experience. Restaurant management systems are intended to manage all aspects of a restaurant from start to finish, from purchasing food all the way to billing and accounting. While many [restaurant POS](https://www.g2.com/categories/restaurant-pos) solutions are becoming robust enough to rival restaurant management software, their goal is not to be a comprehensive solution. Restaurant management systems, given that they are so robust, can help reduce costs, increase employee productivity, and even improve compliance with food safety regulations. Anyone looking for a comprehensive system to run a restaurant with a large variety of features can benefit from restaurant management software. They are designed specifically for the needs of a restaurant business and therefore cater their offerings specifically for restaurant needs. ### Who Uses Restaurant Management Software? Restaurant management software can be used by everyone who works in a restaurant. Hosts and hostesses can use the platform to accept reservations, manually input a reservation, assign tables, and create a waitlist. Servers can use it to place guest orders, make sales, create or split checks, run credit cards, and generally process payments like a POS system. The kitchen can use the platform to create a menu, mark when menu items are no longer available, receive tickets, and manage inventory. Restaurant owners and managers can receive high-level insights into the business with reports and analytics, manage accounting, handle billing and purchasing, and basically oversee all restaurant operations. ### Kinds of Restaurant Management Software Most restaurant management software is designed to be a one-stop shop for all restaurant-running needs. However, some center on different aspects of running a restaurant than others. Some might focus more on the business side, with robust accounting features. Some might focus more on the server side, providing easy tools to streamline service. Some may focus on helping a kitchen become and stay organized by digitizing order tickets. In general, most restaurant management systems will be very similar, but the slight shift in focus can help direct improvements in a restaurant where they are most needed. Depending on the size of the restaurant and how many locations there are, some software is built specifically for single locations and some are specifically created for large businesses handling multiple restaurants. ### Restaurant Management SoftwareFeatures **Finance tracking –** Tracking every transaction is extremely important in a restaurant. Not only does it help manage income versus expenditures, but it also makes it much easier if a customer ever disputes a purchase. Knowing how much money is going into purchasing food by breaking down recipes by the cost of individual ingredients and which menu items are more successful than others can help owners and managers make informed decisions moving forward. This can also help a kitchen see how much money is being lost to food waste and make adjustments. In general, it’s always a good idea to know how sales are faring and where costs can be cut. **Tax tools –** Tax season can be rough on everyone, especially small businesses. Restaurant management platforms with tax tools can help prepare a restaurant for tax season with minimal work. By keeping track of all receipts and purchases, owners don’t need to worry about losing track of crucial information or doing a lot of tabulating last minute. **Menu creation –** While there’s obviously a lot of work that goes into creating a menu beyond the realm of software, restaurant management software can help organize that process. Some restaurant management software can maintain ingredient lists and recipes for menu items. Once menu items are finalized, they can easily be added to the POS feature, making it much easier for servers to place orders for customers. **Order management –** Order management and food sales obviously make up the bulk of a restaurant’s business. If operations don’t run smoothly, that can spell disaster for the entire business. With digital tickets or an integrated ticket printer, the kitchen can stay organized and on top of orders as they arrive. If a restaurant also runs a delivery service, staying organized is even more important in order to ensure that the food gets exactly where it needs to go. Some platforms will even alert servers when an order is running behind so they can keep customers informed. **Credit card processing –** Most point-of-sale systems have built-in credit card processing, and many restaurant management systems are no different. Since most diners pay by card, built-in credit card processing can make the payment process a lot smoother for both guests and servers. This can also eliminate the need to pay extra money to a credit card processing service. By having the service bundled with the software platform, there is no need to pay more out of pocket. **Loyalty management –** Obtaining and retaining customers is a huge challenge for any restaurant. Many restaurant management systems will include some kind of loyalty management features in the form of gift cards, frequent diner cards, or email newsletters. By having these all housed within the platform, redeeming cards or maintaining a record of accumulated points becomes easy. Customers don’t need to remember a paper card, and servers don’t need to spend a lot of time trying to ensure the customer gets their discount. **Inventory management –** For a restaurant, inventory control is a primary concern. Without enough of the right ingredients, serving customers becomes impossible. Food is not cheap, nor does it last forever, so ordering the right amount is extremely important. With inventory management features in a restaurant management system, chefs and cooks can keep track of all available ingredients, when they will expire, and what needs to be ordered in the near future. If a set amount of something is available, such as bottles of wine, a smart system will automatically update the inventory when items are purchased. While there is also restaurant inventory software available, having the feature available in a system already being used makes it much easier for the kitchen to communicate with the back office and front of house, and vice versa. **Employee management and scheduling –** Restaurants often have large workforces that work separate shifts. Employee management features can help restaurants schedule their employees’ shifts and create onboarding timelines for new employees who need training. This way, restaurants are always staffed appropriately and employees aren’t stretched thin. Some restaurant management software will even be able to report which days or nights are busier and which are slower so managers can schedule appropriately without under- or overstaffing. **Reporting and analytics –** Restaurants work with extremely small margins, so knowing exactly what is happening with the business at all times is crucial. Since restaurant management systems touch almost every aspect of a restaurant, they can collect data from the various corners of the business and create analytics that provide a clear picture of its operations. With this data and analysis, restaurant owners and managers can make informed decisions based on where they are performing well and where they need to improve. While data analytics solutions will provide more robust information, the basic tools within restaurant management systems are often enough for busy restaurateurs without a background in data science. **Delivery and takeout –** Customers love having the ability to order food online, so it makes sense to provide that option. A restaurant management system with functionality to create an online ordering portal helps keep everything in one place, as well as save time and money when trying to figure out how to build a website and avoid vendor fees. And with those orders coming directly through the restaurant management software, orders are less likely to be lost or pushed aside in favor of in-house diners. **Floor plans –** Restaurant management software allows hosts to input the floor plan of the restaurant into the tool so they can easily seat guests and reserve tables. Servers can use the floor plan to ensure that the right order goes to the right table. Some tools may even allow orders to be placed based on table seat, so if someone has an allergy or dietary restriction, they are not accidentally served the wrong item. ### Trends Related to Restaurant Management Software **Tableside ordering –** Cloud-based restaurant management software has the ability to sync multiple mobile devices so servers can ditch the ticket pad and use a tablet or mobile phone to place orders right at the table. With the increased speed and accuracy offered by such functionality, it’s understandable why more and more restaurants are implementing this solution. **Tablet-based POS –** Most restaurant management systems are optimized to run on an iPad or similar tablet, saving restaurant owners money by being easily replaceable and saving space by not requiring a computer mouse or keyboard. Tablets are also portable and easy to set up, making them ideal if you want to try out new layouts or train new employees. No more bulky server stations. **Online ordering –** Ordering food online is a huge trend, and one that is likely not going away anytime soon. If a restaurant doesn’t offer online ordering, they’re likely missing out on a huge amount of potential sales. Luckily, restaurant management software makes it easy to create an online ordering portal with minimal effort. ### Software and Services Related to Restaurant Management Software [Restaurant POS software](https://www.g2.com/categories/restaurant-pos) provides many similar features to a restaurant management system but is not as robust in features. Restaurant POS software is primarily designed to facilitate customer transactions and may contain additional features to aid in managing a restaurant. Restaurant management software is designed to run all aspects of a restaurant. [Restaurant reservations software](https://www.g2.com/categories/restaurant-reservations) is designed to accept and manage reservations. Customers can make a reservation for a specific time, either on a restaurant’s website or a dedicated restaurant reservations site like OpenTable. While restaurant management software may be able to do this as well, it may not necessarily interface with the larger aggregate sites. [Restaurant delivery/takeout software](https://www.g2.com/categories/restaurant-delivery-takeout) provides a means for restaurants to create an online ordering portal. While that may be on their website or on a larger marketplace like GrubHub, these tools typically integrate with restaurant management systems. Some modern restaurant management software may contain this feature, but it may not interface with the larger marketplaces. [Restaurant inventory managment & purchasing software](https://www.g2.com/categories/restaurant-inventory-management-purchasing) is a set of tools specifically designed to help restaurants manage their food inventory and streamline the purchasing process. Restaurant management systems will likely contain features similar to this, but they may not be as robust. [Restaurant business intelligence & analytics software](https://www.g2.com/categories/restaurant-business-intelligence-analytics) is designed to provide high-level insights into the performance of a restaurant. This data often comes from other restaurant software being used by the business. Restaurant management software will have the ability to create some reports and analytics because it gathers a large amount of data from all aspects of restaurant operations, but they may not be as robust as those created by a dedicated business intelligence and analytics tool.