G2

Raffi Z.

Financial Controller

Mid-Market (51-1000 emp.)

2/27/2025

"Promising interface with a few shortfalls and challenges"

4/5

What do you like best about Push Operations?

Before PUSH, we used a separate software for payroll, a separate one for scheduling, and a separate one for the employees to punch-in. Push has allowed us to streamline the payroll process by allowing us to integrate all those processes into one. The interface is modern and user-friendly and allows us to centralise HR and Payroll documents in one place. It is also nice that individual employees have access to their profiles and documents. With all technology companies, their support services can have a massive impact on customer satisfaction, and I’m happy to say that PUSH support has been very good, and timely. There were some growing pains at the beginning, however the PUSH support teams have generally been quick to respond and have been helpful and understanding. Review collected by and hosted on G2.com.

What do you dislike about Push Operations?

As a super administrator, and the financial controller of our company, I am particularly interested with the accounting side of payroll. Although I have seen improvements in this area during the almost four years we have been using PUSH, there are still some shortcomings, some more concerning than others. I will not go into the technical details, but to any accountant reading this please note that, in my mind, PUSH is primarily a “technology solutions” company, providing great integration services. This is great for your operations team but may leave you frustrated and even baffled at times. PUSH was not built with accounting and reporting in mind, lacking the robustness, and even come simple controls that we as accountants are used to. These issues are further compounded for a company like ours who has hundreds of employees, working out of multiple locations over four provinces. Review collected by and hosted on G2.com.

What problems is Push Operations solving and how is that benefiting you?

Personally, I primarily use PUSH for the recording, accounting, and reporting of payroll, payroll related expenses, and year-end filing. I’m not sure if PUSH has helped make my processes smoother, although my colleagues, from different departments, have found that PUSH has been helpful in implementing solutions to solve their HR related problems. Review collected by and hosted on G2.com.