# Best Remote Monitoring & Management (RMM) Software for Small Business - Page 2 ## How Many Remote Monitoring & Management (RMM) Software Products Does G2 Track? **Total Products under this Category:** 55 ### Category Stats (Aug 2026) - **Average Rating:** 4.53/5 (↑0.02 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** RMM Central (+8.33%) - Among all products in this category, RMM Central recorded the largest rating increase compared to last month _Last updated: August 05, 2026_ ## How Does G2 Rank Remote Monitoring & Management (RMM) Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 18,000+ Authentic Reviews - 55+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Remote Monitoring & Management (RMM) Software ![G2 Grid® for Remote Monitoring & Management (RMM) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/remote-monitoring-management-rmm/grids.png?focus%5B%5D=25671&focus%5B%5D=126474&focus%5B%5D=68034&focus%5B%5D=16222&focus%5B%5D=2397&focus%5B%5D=70792&focus%5B%5D=101553&focus%5B%5D=15086) Highlighted products: NinjaOne, Acronis Cyber Protect Cloud, Datto RMM, Atera, TeamViewer, Action1, Syncro, and LogMeIn Resolve. Underlying data: [Grid® JSON](https://www.g2.com/categories/remote-monitoring-management-rmm/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=acronis-cyber-protect-cloud&focus%5B%5D=datto-rmm&focus%5B%5D=atera&focus%5B%5D=teamviewer&focus%5B%5D=action1&focus%5B%5D=syncro&focus%5B%5D=logmein-resolve&segment=small-business) **Sponsored** ### Ada Ada is the Agentic Customer Experience (ACX) company that helps organizations build, manage, optimize, and scale AI agents for customer service, with more than 550 AI agents deployed globally. Ada's core differentiator is the ACX Operating Model: the only approach in the category that pairs an enterprise AI platform with structured methodology and expert guidance. The logic behind it is direct: the best customer experiences come from businesses that own and operate their AI agents, not ones that depend on vendors to run them. The companies that own their AI capability are the ones that compound value. Ada's job is to help them get there. Ada delivers that ownership through three components: - ACX Platform: AI agent management across every channel and language, no engineering dependency required - ACX Practice: A structured methodology for building, governing, and scaling an ACX program - ACX Experts: Who work alongside internal teams to build lasting AI fluency The ACX Platform is designed with these core components: - Reasoning Engine™: An unified intelligence layer that powers the AI agent across all CX channels using shared customer context, business logic, and configurable policies, with built-in accuracy and safety controls. Consistent experience meets reduced overhead. - Conversation Hub: Deploy an AI agent across voice, messaging, email, and custom channels in 60+ languages, with structured handoff to human agents when escalation is needed. - Performance Center: Tools for building, testing, and optimizing AI agent behavior, including Playbooks for complex multi-step workflows (refunds, rebookings, authentication), Coaching for continuous improvement, and Simulations for safe pre-launch testing. Tracks resolution rate, CSAT, NPS, and custom KPIs. - Developer Toolkit: Pre-built connectors for Salesforce, Zendesk, and ServiceNow, plus APIs, SDKs, and an MCP Server for managing the AI agent from tools like Claude or ChatGPT. - Enterprise-grade security: SOC 2 Type II, GDPR, HIPAA, PCI DSS, and AIUC-1 certified, with Zero Data Retention and regional data residency. Ada was the first ACX platform to have achieved AIUC-1 certification, the world's first AI safety standard specifically designed for customer service agents—and Ada helped write it. Proven customer outcomes include: - IPSY (ecommerce) achieved 943% ROI on its AI investment within four months of using Ada's ACX platform alongside a 63% improvement in automated resolution rate and a 41% improvement in CSAT. - Endy (retail) achieved an 85% automated resolution rate during a major national promotion and 75% CSAT during their warehouse sale. - eSky Group (travel) saw a 17-point increase in automated resolution in four months, a 19-point CSAT jump, and 200% ROI—running three brands across 50+ markets with one team on one platform. - Blackhawk Network (fintech) transformed into a mature ACX operation, automatically resolving ~50% of all incoming inquiries across brands and channels, and upskilling frontline agents with plans to expand AI across the entire enterprise. Ada is built for enterprise organizations with high-volume support operations across industries including financial services, telecommunications, retail and ecommerce, travel, insurance, and technology. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1717&secure%5Bchosen_at%5D=2026-08-13T08%3A08%3A29Z&secure%5Bdisplayable_resource_id%5D=1250&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=37339&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=37339&secure%5Bresource_id%5D=1717&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fremote-monitoring-management-rmm%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=9f4bbfd98bd1480dbf8463d33e4e3b81149c78a9820660262eb8a992009bb689&secure%5Burl%5D=https%3A%2F%2Fwww.ada.cx%2Fplatform%2F%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dg2-clicks&secure%5Burl_type%5D=book_demo) ### [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more. VSA capabilities include: Remote Monitoring & Control, Patch Management, Network Monitoring, AV/AM, Process Automation, Backup and more. **Average Rating:** 4.0/5.0 **Total Reviews:** 314 #### How Do G2 Users Rate Kaseya VSA? - **Ease of Admin:** 7.9/10 (Category avg: 8.8/10) - **Device Management:** 8.3/10 (Category avg: 9.3/10) - **Service Management:** 7.9/10 (Category avg: 8.5/10) - **Remote Monitoring:** 8.6/10 (Category avg: 9.3/10) #### Who Is the Company Behind Kaseya VSA? - **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya) - **Company Website:** www.kaseya.com - **Year Founded:** 2000 - **HQ Location:** Miami, FL - **Twitter:** @KaseyaCorp 17,411 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c9a31f82a811b1e3cc7be6babe8882bb8f6b2927e142d98dd6f5662a0d0e4d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkaseya%2F&secure%5Burl_type%5D=linkedin_company_website) 5,471 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 52% Small, 42% Medium #### What Do G2 Reviewers Say About Kaseya VSA? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **ease of use** of Kaseya VSA, appreciating the intuitive interface and efficient management tools. - Users value the **automation capabilities** of Kaseya VSA, enhancing IT efficiency and simplifying operations significantly. - Users value the **intuitive interface** of Kaseya VSA, enhancing efficiency and simplifying management in one platform. - Users appreciate the **advanced reporting and automation features** of Kaseya VSA, streamlining IT operations efficiently. - Users find Kaseya VSA's **intuitive interface** enhances their experience, making configuration and management seamless. ##### Cons - Users find the **missing features** in Kaseya VSA hinder its potential compared to competitors like DattoRMM. - Users face frequent **connectivity issues** with Kaseya VSA, including slow loading and occasional website downtime. - Users face **remote access issues** with multiple clicks required for connections, leading to a cumbersome experience. - Users experience **slow performance** with Kaseya VSA, leading to frustration during operations and support delays. - Users experience **connection issues** with Kaseya VSA, finding the process cumbersome and the tool unreliable at times. #### What Are Recent G2 Reviews of Kaseya VSA? **["Very reliable, Best set of vetted features in the industry."](https://www.g2.com/survey_responses/kaseya-vsa-review-10903719)** **Rating:** 5.0/5.0 stars _— Justin B._ [Read full review](https://www.g2.com/survey_responses/kaseya-vsa-review-10903719) **["Powerful Remote Management with a Steep Learning Curve"](https://www.g2.com/survey_responses/kaseya-vsa-review-12790180)** **Rating:** 4.5/5.0 stars _— Harsh B._ [Read full review](https://www.g2.com/survey_responses/kaseya-vsa-review-12790180) #### What Are G2 Users Discussing About Kaseya VSA? - [What is Kaseya VSA used for?](https://www.g2.com/discussions/what-is-kaseya-vsa-used-for) - 1 upvote - [How does Kaseya remote control work?](https://www.g2.com/discussions/how-does-kaseya-remote-control-work) - 1 upvote - [How much does Kaseya cost?](https://www.g2.com/discussions/how-much-does-kaseya-cost) - 1 upvote - [What is Kaseya software?](https://www.g2.com/discussions/what-is-kaseya-software) - 1 upvote - [What is VSA in Kaseya?](https://www.g2.com/discussions/what-is-vsa-in-kaseya) - 1 upvote ### [ConnectWise RMM](https://www.g2.com/products/connectwise-rmm/reviews) ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture. Unified dashboards bring this information together in one place, making it easier to identify issues and act before issues affect end users. With more than 1,200 expert-maintained alerts, the system can reduce typical RMM alerting noise by up to 90% without sacrificing visibility, helping technicians focus on meaningful issues instead of spending time reviewing false positives. Automated Patch Management The solution includes automated OS and third-party patch management for over 7,000 applications. Uniquely, Windows OS security updates are reviewed and approved by ConnectWise NOC experts before each release. This helps teams' patch faster and with more confidence to reduce vulnerabilities, streamline compliance, and keep systems optimized. Advanced Automation and Scripting ConnectWise RMM provides automation capabilities such as built-in automation to select intelligent alerts, AI-assisted script generation, and multi-solution workflow orchestration. These tools simplify routine maintenance tasks, enforce consistent standards, and enable faster response to common IT events. Teams can complete work up to 75% faster, reducing repetitive manual effort and creating more time for strategic projects. Scalability and Endpoint Management ConnectWise RMM is built to support a wide range of businesses, including large and complex environments, with the ability to manage more than 100,000 devices in a single tenant. By unifying monitoring, patching, automation, and scripting into one solution, IT professionals can deliver reliable service, reduce ticket volume, and improve overall IT performance. Multi-site visibility, flexible add-ons, and seamless integration with security, backup, and business management tools make it easy to adapt as environments grow without adding unnecessary complexity. **Average Rating:** 4.2/5.0 **Total Reviews:** 63 #### How Do G2 Users Rate ConnectWise RMM? - **Ease of Admin:** 7.9/10 (Category avg: 8.8/10) - **Device Management:** 8.2/10 (Category avg: 9.3/10) - **Service Management:** 8.1/10 (Category avg: 8.5/10) - **Remote Monitoring:** 8.5/10 (Category avg: 9.3/10) #### Who Is the Company Behind ConnectWise RMM? - **Seller:** [ConnectWise](https://www.g2.com/sellers/connectwise) - **Company Website:** www.connectwise.com - **Year Founded:** 1982 - **HQ Location:** Tampa, FL - **Twitter:** @ConnectWise 14,926 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=825d5a968a56320f556cad3f9dfc8c57c880640eedc7d064eddf33e0f8d1e867&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F48576%2F&secure%5Burl_type%5D=linkedin_company_website) 3,401 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 68% Small, 26% Medium #### What Do G2 Reviewers Say About ConnectWise RMM? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of ConnectWise RMM, finding it helpful for monitoring and automation tasks. - Users value the **seamless remote access** of ConnectWise RMM, enabling efficient support from any location with minimal lag. - Users value **automation** in ConnectWise RMM, appreciating its convenience in managing tasks and enhancing security. - Users value the **All-in-One Solution** of ConnectWise RMM for its simplicity and effective management capabilities. - Users appreciate the **user-friendly interface** of ConnectWise RMM, enhancing visibility and efficiency in managing organizations. ##### Cons - Users are frustrated with the **missing features** in ConnectWise RMM, hindering workflow and reporting efficiency. - Users experience **poor customer support** , often facing delays and communication issues that hinder prompt issue resolution. - Users find **feature issues** in ConnectWise RMM, leading to complexity and underutilization for smaller businesses. - Users face significant **integration issues** with ConnectWise RMM, impacting functionality and causing connectivity problems. - Users find ConnectWise RMM to be **expensive** due to charges per device and per technician, seeking more affordable options. #### What Are Recent G2 Reviews of ConnectWise RMM? **["Access and maintain your endpoints from a web browser"](https://www.g2.com/survey_responses/connectwise-rmm-review-11353101)** **Rating:** 4.5/5.0 stars _— Verified User in Computer & Network Security_ [Read full review](https://www.g2.com/survey_responses/connectwise-rmm-review-11353101) **["Connectwise RMM is a delight to work with, it has what it takes to be a competitive RMM tool."](https://www.g2.com/survey_responses/connectwise-rmm-review-6936634)** **Rating:** 5.0/5.0 stars _— Parag R._ [Read full review](https://www.g2.com/survey_responses/connectwise-rmm-review-6936634) #### What Are G2 Users Discussing About ConnectWise RMM? - [What is Continuum desktop agent?](https://www.g2.com/discussions/what-is-continuum-desktop-agent) - 1 comment - [What is Continuum command?](https://www.g2.com/discussions/what-is-continuum-command) - [What is Continuum RMM?](https://www.g2.com/discussions/what-is-continuum-rmm) ### [Pulseway](https://www.g2.com/products/pulseway/reviews) Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface. - Be instantly alerted to issues, resolve them before they become a problem and minimize downtime – across the network. - Let you and your team be fully productive from anywhere to deliver first-class customer service wherever you are. - Automate repetitive IT tasks and automatically fix issues before they become a problem. - Pulseway built-in Mobile Remote Control enables simple, reliable, and fluid remote access to any monitored systems. Access files, applications and control remote systems as if you were sitting right in front of them. Try Pulseway RMM today with a free 14-day no-commitment trial to see for yourself. **Average Rating:** 4.5/5.0 **Total Reviews:** 122 #### How Do G2 Users Rate Pulseway? - **Ease of Admin:** 9.2/10 (Category avg: 8.8/10) - **Device Management:** 9.3/10 (Category avg: 9.3/10) - **Service Management:** 8.8/10 (Category avg: 8.5/10) - **Remote Monitoring:** 9.4/10 (Category avg: 9.3/10) #### Who Is the Company Behind Pulseway? - **Seller:** [MMSoft Design](https://www.g2.com/sellers/mmsoft-design) - **Year Founded:** 2011 - **HQ Location:** Dublin, Ireland - **Twitter:** @pulsewayapp 6,073 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f13461eda98452f19db968c93270151f7e273ce2a1fb4a8c11bd2f26c9027a97&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1987200%2F&secure%5Burl_type%5D=linkedin_company_website) 47 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** IT Manager, Owner - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 52% Small, 42% Medium #### What Do G2 Reviewers Say About Pulseway? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **intuitive interface** of Pulseway, making it simple to implement and enhancing customer support experiences. - Users appreciate the **easy setup** of Pulseway, allowing for efficient implementation and enhanced service management. - Users commend the **easy implementation** of Pulseway, appreciating its quick setup and supportive resources throughout the process. - Users value the **easy integrations** of Pulseway, enhancing their workflow and simplifying infrastructure management across systems. - Users appreciate the **easy integrations** with other software, enhancing their overall experience with Pulseway. ##### Cons - Users note the **limited features** of Pulseway, particularly missing Microsoft Office integration and inadequate network monitoring tools. - Users face **limited compatibility** with Pulseway, especially regarding Microsoft Office and Linux integration challenges. - Users find Pulseway's performance to be **slow** , particularly with ticketing and during peak hours, affecting usability. - Users feel the pricing is **very high** compared to similar services, indicating potential for better licensing options. - Users express frustration with **unfinished features** and constant upselling, complicating their overall Pulseway experience. #### What Are Recent G2 Reviews of Pulseway? **["Pulseway’s Mobile-Friendly Remote Monitoring with Real-Time Alerts and Automation"](https://www.g2.com/survey_responses/pulseway-review-12795320)** **Rating:** 4.5/5.0 stars _— Luciana S._ [Read full review](https://www.g2.com/survey_responses/pulseway-review-12795320) **["Clear, Intuitive PSA/RMM Interface with Fast Mobile App and Predictable Pricing"](https://www.g2.com/survey_responses/pulseway-review-13212303)** **Rating:** 4.0/5.0 stars _— Giovanni C._ [Read full review](https://www.g2.com/survey_responses/pulseway-review-13212303) #### What Are G2 Users Discussing About Pulseway? - [Is Pulseway cloud based?](https://www.g2.com/discussions/is-pulseway-cloud-based) - [Does Pulseway have a free version?](https://www.g2.com/discussions/does-pulseway-have-a-free-version) - [What can Pulseway monitor?](https://www.g2.com/discussions/what-can-pulseway-monitor) - 1 comment - [What is Pulseway used for?](https://www.g2.com/discussions/what-is-pulseway-used-for) ### [MSP360 RMM](https://www.g2.com/products/msp360-rmm/reviews) MSP360 RMM is an all-in-one remote monitoring and management solution designed for IT teams and MSPs looking for centralized monitoring, automation, and cost-effective endpoint management. With Community Edition now available, MSP360 RMM offers a free, production-ready entry point alongside paid plans. With unlimited endpoints on paid tiers, centralized management, built-in remote access, proactive monitoring, and automated issue resolution, MSP360 RMM empowers IT professionals to streamline operations, reduce downtime, and manage endpoints effortlessly — all without long-term commitments. **Average Rating:** 4.3/5.0 **Total Reviews:** 24 #### How Do G2 Users Rate MSP360 RMM? - **Ease of Admin:** 8.6/10 (Category avg: 8.8/10) - **Device Management:** 9.0/10 (Category avg: 9.3/10) - **Service Management:** 7.8/10 (Category avg: 8.5/10) - **Remote Monitoring:** 8.8/10 (Category avg: 9.3/10) #### Who Is the Company Behind MSP360 RMM? - **Seller:** [MSP360](https://www.g2.com/sellers/msp360) - **Company Website:** www.msp360.com - **Year Founded:** 2011 - **HQ Location:** Pittsburgh, PA - **Twitter:** @msp360 2,785 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dce42148f338a0965a1b939fddfb23e9f413627c0d5d4aeb65a0c4380d2bb0f8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F298618%2F&secure%5Burl_type%5D=linkedin_company_website) 121 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 92% Small, 8% Medium #### What Do G2 Reviewers Say About MSP360 RMM? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **responsive and knowledgeable customer support** of MSP360 RMM, enhancing their overall experience. - Users praise the **reliability** of MSP360 RMM, noting its strong performance and dependable customer support. #### What Are Recent G2 Reviews of MSP360 RMM? **["Very useful management console and centralization with MSPBACKUB"](https://www.g2.com/survey_responses/msp360-rmm-review-12879557)** **Rating:** 4.0/5.0 stars _— Teddy C._ [Read full review](https://www.g2.com/survey_responses/msp360-rmm-review-12879557) **["Easy-to-Use RMM with Handy Remote Access and Effortless PC Auditing"](https://www.g2.com/survey_responses/msp360-rmm-review-12880896)** **Rating:** 4.5/5.0 stars _— John O._ [Read full review](https://www.g2.com/survey_responses/msp360-rmm-review-12880896) #### What Are G2 Users Discussing About MSP360 RMM? - [What is MSP360 RMM used for?](https://www.g2.com/discussions/what-is-msp360-rmm-used-for) ### [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews) Helping people and businesses access their digital lives from virtually anywhere, on any device. **Average Rating:** 4.2/5.0 **Total Reviews:** 203 #### How Do G2 Users Rate LogMeIn Central? - **Ease of Admin:** 9.1/10 (Category avg: 8.8/10) - **Device Management:** 8.7/10 (Category avg: 9.3/10) - **Service Management:** 8.1/10 (Category avg: 8.5/10) - **Remote Monitoring:** 9.1/10 (Category avg: 9.3/10) #### Who Is the Company Behind LogMeIn Central? - **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86) - **Year Founded:** 2003 - **HQ Location:** Boston, MA - **Twitter:** @goto 41,211 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website) 993 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** IT Manager, Network Administrator - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 51% Small, 38% Medium #### What Are Recent G2 Reviews of LogMeIn Central? **["Great Remote Management and Remote Control software!"](https://www.g2.com/survey_responses/logmein-central-review-4579787)** **Rating:** 4.0/5.0 stars _— Fernando F._ [Read full review](https://www.g2.com/survey_responses/logmein-central-review-4579787) **["LogMeIn For Fast, Efficient Remote Troubleshooting"](https://www.g2.com/survey_responses/logmein-central-review-12661807)** **Rating:** 5.0/5.0 stars _— Verified User in Oil & Energy_ [Read full review](https://www.g2.com/survey_responses/logmein-central-review-12661807) ### [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) Hexnode is a comprehensive unified endpoint management tool used by IT professionals to deploy and secure corporate devices. It enables businesses to handle mobility concerns by providing a simple, effective way to view and control devices from a single administrative platform. Hexnode ensures a total separation of corporate and personal data on devices, ensuring the security of the data and the privacy of employees. Supported Operating Systems - Android, Fire OS, iOS, macOS, Linux, ChromeOS, visionOS, tvOS, Windows. Integrations: -Android Enterprise -Apple Business Manager (ABM) -Apple School Manager (ASM) -Azure AD Integration -G Suite (now Google Workspace) -Freshservice -LG, Kyocera and Samsun Knox Enterprise Solution -Microsoft AD -Okta -SCCM -Zendesk Here're the best features of Hexnode UEM: -Android Enterprise program. -Apple Business Manager and Apple School Manager Integrations. -Automated device management. -Web Content Filtering. -BYOD Deployment. -WPCO - Enrollment for Android -Bypass Activation Lock on Apple devices. -Co-managing Windows devices. -Enrollment Profiles for Android, iOS and Windows -Compliance management across the entire device fleet. -Custom Roles for technicians. -Digital Signage -Custom Reports -Different Device Encryption and Security Strategies. -Over-the-air deployment of endpoints using Samsung's Knox Mobile -Enrollment and Google's Zero Touch Enrollment. -Enable Account and Network Configuration. -Enroll using Apple Configurator and other quick enrollment options. -Enterprise application installation using IPA, APK, XAPK, MSI, DMG or PKG files for different platforms. -AI based Scripting with the help of Hexnode Genie. -Automate routine device management tasks with Deployments -Hexnode browser to enable multi-tabbed browsing on mobile devices. -Kiosk mode with a wide range of functionalities. -Unattended Remote Access -Account driven enrollment for Apple devices -Patch management. -Manage any number of devices within a single centralized console. -Monitor and track everything from an intuitive dashboard. -Out-of-the-box devices management. -Out-of-bound product management with REST-based API. -Precisely document security and compliance through a wide array of reports. -Provision, deploy and manage mobile applications. -Remotely set up device configurations on the user devices. -Remote view and control help admins troubleshoot the devices remotely. -ROM Enrollment for Android. -Seamless User Provision. -Selectively restrict device functionalities. -Incidents tab -Compliance policy -LAPS for Windows Security -Self Service device management for macOS and Windows -ChromeOS Managed Guest Sessions -Okta Device Trust -Conditional Access using Entra ID -Android SCEP Solutions we offer: -Unified Endpoint Management -Application Management -Bring Your Own Device -Cross-Platform Support -Enterprise Mobility Management -Identity and Access Management -IoT Device Management -Mobile Device Management -Mobile Application Management -Mobile Content Management -Mobile Expense Management -Mobile Security Management -Mobile Threat Defense -Kiosk Software -Remote Monitoring and Management -Rugged Device Management -Patch Management Trusted by SMBs to Fortune 100 Companies around the world. Check out these case studies: AudiçãoActiva - https://www.hexnode.com/mobile-device-management/mdm-case-study-audicaoactiva/ Andalusia Hospitals - https://www.hexnode.com/mobile-device-management/mdm-case-study-andalusia-hospitals/ Choyce - https://www.hexnode.com/mobile-device-management/mdm-case-study-choyce/ Condé Nast - https://www.hexnode.com/mobile-device-management/mdm-case-study-conde-nast/ DigitalMint - https://www.hexnode.com/mobile-device-management/mdm-case-study-digitalmint/ DKT Philippines - https://www.hexnode.com/mobile-device-management/mdm-case-study-dkt-international/ Hartley ISD - https://www.hexnode.com/mobile-device-management/mdm-case-study-hartley-isd/ Ur & Penn - https://www.hexnode.com/mobile-device-management/mdm-case-study-ur-penn/ Western Airways - https://www.hexnode.com/mobile-device-management/mdm-case-study-western-airways/ **Average Rating:** 4.5/5.0 **Total Reviews:** 264 #### How Do G2 Users Rate Hexnode UEM? - **Ease of Admin:** 9.0/10 (Category avg: 8.8/10) - **Device Management:** 9.3/10 (Category avg: 9.3/10) - **Service Management:** 8.6/10 (Category avg: 8.5/10) - **Remote Monitoring:** 9.3/10 (Category avg: 9.3/10) #### Who Is the Company Behind Hexnode UEM? - **Seller:** [Mitsogo Inc.](https://www.g2.com/sellers/mitsogo-inc) - **Company Website:** www.mitsogo.com - **Year Founded:** 2013 - **HQ Location:** San Francisco, CA - **Twitter:** @thehexnode 17,615 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cb8dafaa52bbdd30fb36a0014bad1a9201ac5f2f3a1f5fc73bb6ede20d24ed01&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4823816%2F&secure%5Burl_type%5D=linkedin_company_website) 532 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Business Analyst, IT Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 53% Medium, 36% Small #### What Do G2 Reviewers Say About Hexnode UEM? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **intuitive interface** of Hexnode UEM, enhancing their ability to manage and configure features effortlessly. - Users appreciate the **cross-platform device management** of Hexnode UEM, simplifying setup and profile management for everyone. - Users appreciate the **ease of use** of Hexnode UEM, praising its simplicity and responsive 24/7 support. - Users appreciate the **stellar customer support** of Hexnode UEM, which provides excellent assistance when needed. - Users value the **easy app management** features of Hexnode UEM, enhancing control and navigation for administrators. ##### Cons - Users find the **missing features** in Hexnode UEM frustrating, particularly for user management and Kiosk mode functionality. - Users are frustrated with the **cumbersome MFA process** for bulk device removal, leading to time waste and inbox clutter. - Users are disappointed that Hexnode UEM has **limited features** , particularly for end-user management and Windows support. - Users find the **pricing to be quite expensive** , especially for smaller teams seeking flexibility in plans. - Users are frustrated by the **lack of advanced features** , which limits customization and insights in Hexnode UEM. #### What Are Recent G2 Reviews of Hexnode UEM? **["Clean UI, Powerful Cross-Platform MDM, and Fast Support"](https://www.g2.com/survey_responses/hexnode-uem-review-13134467)** **Rating:** 5.0/5.0 stars _— Tiago G._ [Read full review](https://www.g2.com/survey_responses/hexnode-uem-review-13134467) **["Hexnode UEM-The Unified Platform That Eliminates Multi-MDM Fragmentation"](https://www.g2.com/survey_responses/hexnode-uem-review-13219003)** **Rating:** 5.0/5.0 stars _— Ansh B._ [Read full review](https://www.g2.com/survey_responses/hexnode-uem-review-13219003) #### What Are G2 Users Discussing About Hexnode UEM? - [What is Hexnode UEM used for?](https://www.g2.com/discussions/what-is-hexnode-uem-used-for) - 1 comment - [What is the best MDM solution?](https://www.g2.com/discussions/what-is-the-best-mdm-solution) - [What does MDM software do?](https://www.g2.com/discussions/what-does-mdm-software-do) - [How do you use Hexnode MDM?](https://www.g2.com/discussions/how-do-you-use-hexnode-mdm) - 1 comment - [What is Hexnode MDM?](https://www.g2.com/discussions/what-is-hexnode-mdm) ### [Domotz](https://www.g2.com/products/domotz/reviews) Domotz is a network monitoring and management software platform used by MSPs and IT teams to gain visibility and operational control across distributed network environments. It enables organizations to monitor, manage, and troubleshoot network infrastructure across multiple sites or customer environments from a centralized interface. Founded in 2015 and headquartered in Draper, Utah, Domotz supports organizations worldwide that are responsible for maintaining reliable and secure network operations. The platform is used in a wide range of environments, including small and mid sized businesses, enterprise locations, and managed service provider deployments. Domotz provides automated device discovery and asset inventory, allowing teams to identify all devices connected to the network and maintain accurate records over time. It supports SNMP monitoring, alerting, and performance tracking to help teams detect availability issues, degradation, or misconfigurations before they impact users. Network topology visualization helps teams understand how devices are connected and identify potential points of failure. Additional capabilities include configuration backup and change tracking for supported devices, secure remote access without requiring VPNs, and tools for troubleshooting network issues remotely. Domotz can be used to monitor and manage routers, switches, firewalls, access points, servers, cameras, printers, and other IP enabled devices across heterogeneous vendor environments. Domotz is designed for operational use by technical teams. It can be deployed quickly, provides access to real network data, and supports ongoing monitoring and troubleshooting as networks evolve. The platform integrates with common MSP and IT tools to support workflows related to documentation, alerting, and service delivery. Pricing is based on a per device monthly model, currently priced at $1.50 per device per month. This pricing structure allows organizations to scale monitoring based on the number of devices managed while maintaining predictable costs. Users can start with Free Discovery to evaluate their environment using real network data before committing. **Average Rating:** 4.8/5.0 **Total Reviews:** 101 #### How Do G2 Users Rate Domotz? - **Ease of Admin:** 9.1/10 (Category avg: 8.8/10) - **Device Management:** 8.9/10 (Category avg: 9.3/10) - **Service Management:** 9.1/10 (Category avg: 8.5/10) - **Remote Monitoring:** 9.3/10 (Category avg: 9.3/10) #### Who Is the Company Behind Domotz? - **Seller:** [Domotz](https://www.g2.com/sellers/domotz) - **Company Website:** www.domotz.com - **Year Founded:** 2015 - **HQ Location:** Draper, Utah - **Twitter:** @domotz 2,420 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5caff45b4d8f897dd1635b867e215402b330a4f98adf89320e3e8423507a0bd1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdomotz&secure%5Burl_type%5D=linkedin_company_website) 73 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 71% Small, 23% Medium #### What Do G2 Reviewers Say About Domotz? _AI-generated summary from verified user reviews_ ##### Pros - Users find Domotz **easy to use** with a seamless interface and customizable alerts for effective network monitoring. - Users value the **customizable alerts and seamless device monitoring** of Domotz, enhancing their network management efficiency. - Users value the **customizable alert notifications** from Domotz, enhancing their ability to monitor network devices effectively. - Users value the **customizable alerts** from Domotz, facilitating quick responses to network device changes and issues. - Users rave about the **excellent customer support** of Domotz, noting quick responses and helpful assistance. ##### Cons - Users find the **network diagram feature lacking** and experience lag with the desktop app when managing many devices. - Users experience frequent **false positive alerts** , making it challenging to manage and worsening the usability of the sensor dashboard. - Users find the **expensive pricing** of Domotz to be a barrier for SMEs and individual users. - Users find the **missing features** in Domotz limit functionality, particularly for flat networks and manual diagram editing. - Users face **integration issues** , citing a lack of API and vague notifications that complicate setup and usage. #### What Are Recent G2 Reviews of Domotz? **["A powerful, MSP-friendly network monitoring and visibility platform"](https://www.g2.com/survey_responses/domotz-review-12082097)** **Rating:** 5.0/5.0 stars _— Rob J._ [Read full review](https://www.g2.com/survey_responses/domotz-review-12082097) **["Domotz Delivered a True Single Pane of Glass...and Efficiency Gains"](https://www.g2.com/survey_responses/domotz-review-12705563)** **Rating:** 5.0/5.0 stars _— Clayton B._ [Read full review](https://www.g2.com/survey_responses/domotz-review-12705563) #### What Are G2 Users Discussing About Domotz? - [Is Domotz free?](https://www.g2.com/discussions/is-domotz-free) - [What does Auvik do best?](https://www.g2.com/discussions/domotz-what-does-auvik-do-best) - [What does RMM software do?](https://www.g2.com/discussions/what-does-rmm-software-do) - [How does Domotz work?](https://www.g2.com/discussions/how-does-domotz-work) - 1 comment ### [Pandora FMS](https://www.g2.com/products/pandora-fms/reviews) Pandora FMS is a unified monitoring and observability platform designed to consolidate visibility, alerting, reporting, and automation across heterogeneous IT environments. Instead of combining multiple point tools for networks, servers, applications, and cloud services, Pandora FMS centralizes data collection and operational workflows in a single console, reducing integration effort and operational complexity in on-premise, hybrid, and multi-cloud architectures. The platform collects telemetry using multiple methods, including agents, remote checks, standard protocols (e.g., SNMP/WMI), APIs, and log/event ingestion. This enables teams to monitor infrastructure and services end-to-end, correlate signals, and maintain consistent alerting policies and dashboards across distributed estates. Pandora FMS also supports capacity and trend analysis to anticipate resource constraints and identify recurring patterns, and includes AI-assisted capabilities for anomaly detection and automated thresholds to surface hard-to-spot operational signals. Pandora FMS is extensible through a large plugin ecosystem (500+ plugins and integrations), covering a wide range of enterprise and infrastructure technologies such as SAP, Oracle, Citrix, JBoss, VMware, AWS, SQL Server, Red Hat, and WebSphere. This extensibility helps organizations standardize monitoring across legacy and modern stacks without redesigning their monitoring approach per technology. Core capabilities: -Unified monitoring for networks, servers, applications, cloud services, endpoints, and logs -Centralized alerting, event correlation, dashboards, and scheduled reporting -Flexible data collection via agents, remote checks, APIs, and plugins -Scalability for distributed environments and large numbers of monitored elements -Analytics for trend/capacity planning plus AI-assisted anomaly detection and dynamic thresholds -A key differentiator is direct vendor support, which simplifies escalation and ensures continuity of expertise for deployment, tuning, and ongoing operations. **Average Rating:** 4.6/5.0 **Total Reviews:** 212 #### How Do G2 Users Rate Pandora FMS? - **Ease of Admin:** 8.5/10 (Category avg: 8.8/10) - **Device Management:** 9.6/10 (Category avg: 9.3/10) - **Service Management:** 9.6/10 (Category avg: 8.5/10) - **Remote Monitoring:** 9.8/10 (Category avg: 9.3/10) #### Who Is the Company Behind Pandora FMS? - **Seller:** [Pandora FMS](https://www.g2.com/sellers/pandora-fms) - **Company Website:** pandorafms.com - **Year Founded:** 2004 - **HQ Location:** Madrid, Spain - **Twitter:** @pandorafms 5,458 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=61d7801b672bcc3a5cfb4d3ed56b7b1a3a133a8d7502bbad6f151e6ab0c02fdd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpandora-pfms%2F&secure%5Burl_type%5D=linkedin_company_website) 56 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Data Analyst - **Top Industries:** Information Technology and Services, Telecommunications - **Company Size:** 50% Medium, 37% Small #### What Do G2 Reviewers Say About Pandora FMS? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **reliable remote monitoring** of Pandora FMS, appreciating its seamless integration and ease of access. - Users appreciate the **ease of use** of Pandora FMS, making server monitoring and management seamless and efficient. - Users value the **real-time monitoring** capabilities of Pandora FMS, enhancing visibility and quick response across IT systems. - Users value the **flexibility** of Pandora FMS, easily adapting monitoring to diverse systems and specific needs. - Users value the **real-time network monitoring** of Pandora FMS, which provides instant alerts for any issues. ##### Cons - Users find the **learning curve steep** , especially for beginners navigating complex scripts and configurations. - Users find the **complex setup** of Pandora FMS to be challenging, impacting initial experiences and usability. - Users find the **learning curve steep** with Pandora FMS, particularly when customizing and integrating specific functionalities. - Users struggle with the **complex configuration** of Pandora FMS, finding the setup process time-consuming and challenging to navigate. - Users find the **difficult learning curve** of Pandora FMS challenging, affecting their overall experience with the software. #### What Are Recent G2 Reviews of Pandora FMS? **["Fast Deployment, Easy to Use, and Strong Performance Even in the Community Version"](https://www.g2.com/survey_responses/pandora-fms-review-12677659)** **Rating:** 5.0/5.0 stars _— David D._ [Read full review](https://www.g2.com/survey_responses/pandora-fms-review-12677659) **["Why we decided to bet on PandoraFMS"](https://www.g2.com/survey_responses/pandora-fms-review-7666873)** **Rating:** 4.5/5.0 stars _— Verified User in Commercial Real Estate_ [Read full review](https://www.g2.com/survey_responses/pandora-fms-review-7666873) #### What Are G2 Users Discussing About Pandora FMS? - [What are the benefits and drawbacks of using Pandora FMS for IT monitoring?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-pandora-fms-for-it-monitoring) ### [Naverisk](https://www.g2.com/products/naverisk/reviews) Naverisk is a robust All-in-One IT services platform for MSPs and IT Pro’s. Naverisk combines RMM, Service Desk, PSA and 100% free Data Protection into a single powerful solution. Our excellent global 24x7 support also means you can get real time help when you need it. **Average Rating:** 4.7/5.0 **Total Reviews:** 71 #### How Do G2 Users Rate Naverisk? - **Ease of Admin:** 9.3/10 (Category avg: 8.8/10) - **Device Management:** 9.5/10 (Category avg: 9.3/10) - **Service Management:** 9.1/10 (Category avg: 8.5/10) - **Remote Monitoring:** 9.5/10 (Category avg: 9.3/10) #### Who Is the Company Behind Naverisk? - **Seller:** [Naverisk](https://www.g2.com/sellers/naverisk) - **Year Founded:** 2010 - **HQ Location:** Auckland CBD, Auckland - **Twitter:** @Naverisk 426 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=069eb2e873bf3e0e5b80c52fe4e56b208d0e56423490af3c6a2002e734ad7945&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1557974%2F&secure%5Burl_type%5D=linkedin_company_website) 20 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Director, Owner - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 90% Small, 8% Medium #### What Do G2 Reviewers Say About Naverisk? _AI-generated summary from verified user reviews_ ##### Pros - Users commend Naverisk for its **high reliability** , making it an invaluable tool for managing complex IT environments. - Users value the **excellent customer support** from Naverisk, appreciating their expertise and quick responsiveness for IT needs. - Users find Naverisk's **ease of use** exceptional, allowing quick onboarding and efficient management of complex environments. - Users value the **high-quality support** from Naverisk, praising its expertise and responsiveness in IT management. - Users value the **high-quality support** from Naverisk, making it a trusted partner for their IT needs. ##### Cons - Users find the **ticketing system clunky** , affecting usability and efficiency in managing their issues effectively. - Users often face **login issues** with Naverisk, needing to re-login for full feature access consistently. - Users find the **interface outdated** and believe it needs a refresh for a better user experience. - Users find the **ticketing system clunky** , which can hinder the overall experience but is still functional. - Users find the **interface outdated** and suggest it needs a refresh for a better experience. #### What Are Recent G2 Reviews of Naverisk? **["Fully Featured, Stable, and Highly Reliable"](https://www.g2.com/survey_responses/naverisk-review-12003113)** **Rating:** 5.0/5.0 stars _— Shannon H._ [Read full review](https://www.g2.com/survey_responses/naverisk-review-12003113) **["Perfect Pricing and Local Hosting That Fits My Needs"](https://www.g2.com/survey_responses/naverisk-review-12658821)** **Rating:** 5.0/5.0 stars _— Kevin D._ [Read full review](https://www.g2.com/survey_responses/naverisk-review-12658821) #### What Are G2 Users Discussing About Naverisk? - [What is Naverisk RMM & PSA used for?](https://www.g2.com/discussions/what-is-naverisk-rmm-psa-used-for) - [‹ Prev‹ Prev](/categories/remote-monitoring-management-rmm/small-business?order=g2_score#product-list) - [1](/categories/remote-monitoring-management-rmm/small-business?order=g2_score#product-list) - 2 - Next ›Next › Spotlight Categories [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) [Loyalty Management Software](https://www.g2.com/categories/loyalty-management) [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce) [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) [Lead Intelligence Software](https://www.g2.com/categories/lead-intelligence) Similar Categories - [Application Portfolio Management](/categories/application-portfolio-management) - [Auto Scaling](/categories/auto-scaling) - [Cloud Cost Management](/categories/cloud-cost-management) - [Cloud Management Platforms](/categories/cloud-management-platforms) - [Cloud Migration Assessment Tools](/categories/cloud-migration-assessment-tools) - [Columnar Databases](/categories/columnar-databases) - [Data as a Service (DaaS)](/categories/data-as-a-service-daas) - [Data Destruction](/categories/data-destruction) - [Data Extraction](/categories/data-extraction-tools) - [Data Governance](/categories/data-governance-tools) - [Data Observability](/categories/data-observability) - [Data Recovery](/categories/data-recovery) - [Digital Employee Experience (DEX) Management](/categories/digital-employee-experience-dex-management) - [Digital Experience Monitoring (DEM)](/categories/digital-experience-monitoring-dem) - [Digital Governance](/categories/digital-governance) [Browse Remote Monitoring & Management (RMM) Themes](/categories/remote-monitoring-management-rmm/themes)