Best Process Mining Tools for Small Business

How Many Process Mining Tools Products Does G2 Track?

Total Products under this Category: 99

Category Stats (Oct 2026)

  • Average Rating: 4.37/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: KYP.ai (+5.56%) - Among all products in this category, KYP.ai recorded the largest rating increase compared to last month

Last updated: October 07, 2026

How Does G2 Rank Process Mining Tools Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 17,800+ Authentic Reviews
  • 99+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Process Mining Tools

G2 Grid® for Process Mining Tools plotting products by satisfaction and market presence

Highlighted products: UiPath Agentic Automation, Celonis, Microsoft Power Automate, IBM Process Mining, Automation Anywhere Agentic Process Automation, UiPath Process Mining, and ARIS.

Underlying data: [Grid® JSON](https://www.g2.com/categories/process-mining-tools/grids.json?focus%5B%5D=uipath-agentic-automation&focus%5B%5D=celonis&focus%5B%5D=microsoft-power-automate&focus%5B%5D=ibm-process-mining&focus%5B%5D=automation-anywhere-agentic-process-automation&focus%5B%5D=uipath-uipath-process-mining&focus%5B%5D=aris-aris&segment=small-business)

UiPath Agentic Automation

UiPath (NYSE: PATH) is a global leader in agentic automation, empowering enterprises to harness the full potential of AI agents to autonomously execute and optimize complex business processes. The UiPath Platform™ uniquely combines controlled agency, developer flexibility, and seamless integration to help organizations scale agentic automation safely and confidently. Committed to security, governance, and interoperability, UiPath supports enterprises as they transition into a future where automation delivers on the full potential of AI to transform industries. For more information, visit www.uipath.com. Agentic testing is an AI-powered approach to software quality assurance that leverages autonomous agents to generate, execute, and evolve tests across the entire testing lifecycle. By partnering intelligent agents with human testers, agentic testing dramatically increases test coverage, accelerates release cycles, improves system resilience, and enables continuous testing at enterprise scale. It empowers teams to shift from manual, reactive testing to proactive, scalable quality engineering—driving faster innovation with higher confidence.

Average Rating: 4.6/5.0

Total Reviews: 6,269

How Do G2 Users Rate UiPath Agentic Automation?

  • Ease of Use: 9.1/10 (Category avg: 8.8/10)
  • Execution Management: 9.4/10 (Category avg: 8.6/10)
  • Process Library: 9.4/10 (Category avg: 8.6/10)
  • Application Development: 9.6/10 (Category avg: 8.4/10)

Who Is the Company Behind UiPath Agentic Automation?

  • Seller: UiPath
  • Company Website:
  • Year Founded: 2005
  • HQ Location: New York
  • Twitter: @UiPath
    108,104 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5,142 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: RPA Developer, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 51% Large, 28% Medium

What Do G2 Reviewers Say About UiPath Agentic Automation?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the advanced AI capabilities of UiPath Agentic Automation, enhancing adaptability and seamless workflow integration.
  • Users value the seamless integration of AI with automation in UiPath Agentic Automation for handling complex tasks.
  • Users appreciate the ease of use of UiPath Agentic Automation, making it simple for developers to integrate and automate tasks.
  • Users commend the automation ease of UiPath Agentic Automation, benefiting from its advanced AI capabilities and orchestration.
  • Users appreciate the user-friendly interface of UiPath Agentic Automation, enabling quick learning and effective automation solutions.
Cons
  • Users find the product expensive, with high licensing costs compared to other RPA tools, impacting overall value.
  • Users find the learning curve challenging, especially with agent training and required programming knowledge for non-tech individuals.
  • Users find the missing features in UiPath, such as modern folder access, hinder their overall experience.
  • Users find the complexity of UiPath Agentic Automation overwhelming, especially when navigating advanced features and setups.
  • Users feel that the pricing issues of UiPath Agentic Automation are too high, affecting repurchase decisions.

What Are Recent G2 Reviews of UiPath Agentic Automation?

What Are G2 Users Discussing About UiPath Agentic Automation?

Celonis

Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. © 2026 Celonis SE. All rights reserved. Celonis and the Celonis “droplet” logo are trademarks or registered trademarks of Celonis SE in Germany and other jurisdictions. All other product and company names are trademarks or registered trademarks of their respective owners.

Average Rating: 4.5/5.0

Total Reviews: 286

How Do G2 Users Rate Celonis?

  • Ease of Use: 8.7/10 (Category avg: 8.8/10)
  • Execution Management: 8.5/10 (Category avg: 8.6/10)
  • Process Library: 8.2/10 (Category avg: 8.6/10)
  • Application Development: 8.2/10 (Category avg: 8.4/10)

Who Is the Company Behind Celonis?

  • Seller: Celonis
  • Company Website:
  • Year Founded: 2011
  • HQ Location: New York
  • Twitter: @Celonis
    17,449 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4,433 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Senior Consultant, Analyst
  • Top Industries: Information Technology and Services, Oil & Energy
  • Company Size: 63% Large, 20% Small

What Do G2 Reviewers Say About Celonis?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use with Celonis, enabling efficient analysis and intuitive insights from complex data.
  • Users appreciate the efficiency of Celonis in providing insightful analysis and improving business processes effectively.
  • Users highlight Celonis for its powerful features, especially Gen-AI tools that enhance analysis and user experience.
  • Users value the powerful features of Celonis, enhancing efficiency and providing actionable insights for process management.
  • Users value Celonis for its comprehensive process management, offering detailed insights and effective organizational development.
Cons
  • Users find the learning curve steep for beginners, needing substantial training to effectively utilize Celonis' powerful features.
  • Users often find the complexity of Celonis overwhelming, with a steep learning curve and cumbersome features impacting usability.
  • Users are frustrated by missing features in Celonis, including restricted modules and unresponsive tools affecting usability.
  • Users note limited features in Celonis, particularly in the filter bar module and prompt refinement capabilities.
  • Users often experience slow performance during large dataset handling, impacting the overall efficiency of their analyses.

What Are Recent G2 Reviews of Celonis?

What Are G2 Users Discussing About Celonis?

Microsoft Power Automate

Optimize business processes across your organization with a cloud-first, comprehensive automation platform, powered by low-code and AI. Modernize and integrate operations at scale, maintain visibility and control with enterprise-grade governance, monitor and protect your data, and continuously improve with process insights.

Average Rating: 4.4/5.0

Total Reviews: 1,040

How Do G2 Users Rate Microsoft Power Automate?

  • Ease of Use: 8.3/10 (Category avg: 8.8/10)
  • Execution Management: 8.4/10 (Category avg: 8.6/10)
  • Process Library: 8.4/10 (Category avg: 8.6/10)
  • Application Development: 8.5/10 (Category avg: 8.4/10)

Who Is the Company Behind Microsoft Power Automate?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT

Who Uses This Product?

  • Who Uses This: Software Engineer, RPA Developer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 34% Medium, 33% Large

What Do G2 Reviewers Say About Microsoft Power Automate?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Microsoft Power Automate, making tool development simple and intuitive.
  • Users highlight the seamless integration with M365, enabling efficient workflow automation and saving significant time.
  • Users value the easy integrations with Office 365 apps, simplifying workflow design and automation of tasks.
  • Users value the seamless integrations with various applications, enhancing productivity and simplifying workflows effortlessly.
  • Users value the process automation capabilities of Power Automate, significantly saving time and reducing errors.
Cons
  • Users find the complexity of Microsoft Power Automate challenging, especially for beginners and large-scale workflows.
  • Users experience slow performance with Microsoft Power Automate, facing frustrations with loading times and lengthy workflows.
  • Users find the high license fees of Microsoft Power Automate excessive, impacting overall value for less active users.
  • Users find the bugs and debugging issues in Power Automate frustrating, impacting usability and efficiency significantly.
  • Users experience software bugs that lead to inconvenient workflow failures and slow troubleshooting processes in Power Automate.

What Are Recent G2 Reviews of Microsoft Power Automate?

What Are G2 Users Discussing About Microsoft Power Automate?

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IBM Process Mining

IBM Process Mining is an AI-powered solution that helps businesses of all sizes unlock value by improving visibility, efficiency, and compliance in business processes. It transforms your data into actionable insights, empowering decision-makers to optimize workflows, reduce inefficiencies, and drive strategic outcomes. IBM Process Mining creates a digital twin of your processes by analyzing data from multiple systems. This gives you a clear, real-time picture of how your processes function, helping you identify inefficiencies and bottlenecks. Powered by advanced AI and process intelligence, it delivers prescriptive recommendations that align with your goals—whether it’s cutting costs, improving compliance, or accelerating digital transformation. Why IBM Process Mining? - AI-powered process intelligence: Delivers actionable insights, pinpoints inefficiencies, identifies risks, and provides ROI-driven recommendations for smarter, data-backed decisions - 360° process visibility: Get a transparent, data-driven view of your entire operations. Eliminate guesswork with precise insights into how your processes actually function - Process simulation: Test potential process changes in a simulated environment before implementation. IBM Process Mining allows you to explore various improvement scenarios and understand their impact, helping you make risk-free decisions - Continuous KPI monitoring and alerts: Stay on top of key performance indicators with automated, customizable alerts that help you track issues before they escalate. Tailor KPIs to your industry-specific needs or align them with your internal metrics - Compliance and risk management: Stay ahead of evolving regulations with automated compliance tracking. Minimize manual efforts and reduce operational risks with a system that continuously monitors and updates your compliance status. IBM Process Mining has helped organizations worldwide streamline operations and improve outcomes. For example, Max Mara achieved a 90% reduction in customer service resolution times and reduced costs by 46% using IBM Process Mining. For teams of any skill level, IBM Process Mining is intuitive by design—delivering prescriptive recommendations and process simulations that enable faster, smarter decisions with minimal effort. IBM Process Mining is also available via the AWS Marketplace.

Average Rating: 4.7/5.0

Total Reviews: 156

How Do G2 Users Rate IBM Process Mining?

  • Ease of Use: 9.5/10 (Category avg: 8.8/10)
  • Execution Management: 9.4/10 (Category avg: 8.6/10)
  • Process Library: 9.6/10 (Category avg: 8.6/10)
  • Application Development: 9.7/10 (Category avg: 8.4/10)

Who Is the Company Behind IBM Process Mining?

  • Seller: IBM
  • Year Founded: 1911
  • HQ Location: Armonk, New York, United States
  • Twitter: @IBMSecurity
    74,660 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    344,328 employees on LinkedIn®
  • Ownership: SWX:IBM

Who Uses This Product?

  • Who Uses This: Analyst, Developer
  • Top Industries: Information Technology and Services, Telecommunications
  • Company Size: 41% Small, 40% Medium

What Do G2 Reviewers Say About IBM Process Mining?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of implementation of IBM Process Mining, facilitated by thorough documentation and smooth data connections.
  • Users praise the ease of learning with IBM Process Mining, highlighting its low learning curve for quick proficiency.
  • Users appreciate the ease of use of IBM Process Mining, noting its intuitive visuals and low learning curve.
  • Users value the easy integrations of IBM Process Mining, enjoying seamless connections with existing systems for improved performance.
  • Users value the efficiency of IBM Process Mining, gaining quick insights that enhance workflow and operational performance.
Cons
  • Users note the limitations of AI integration in IBM Process Mining, suggesting more functionalities are needed for improvement.
  • Users note a lack of features in IBM Process Mining, particularly in simulations and analytics functionality.

What Are Recent G2 Reviews of IBM Process Mining?

What Are G2 Users Discussing About IBM Process Mining?

Automation Anywhere Agentic Process Automation

Automation Anywhere Agentic Process Automation (APA) is an enterprise platform that orchestrates AI agents, RPA bots, APIs, documents, and human expertise as a single governed system of work. APA transforms what is possible with automation — orchestrating every instrument of work across every system, with execution grounded in process expertise, and end-to-end process governance across every agent, every step, and every decision. It turns individual capabilities into compounded business transformation. With the APA platform, you can optimize what already runs your business and expand into what has never been feasible before. What's inside the platform Process Reasoning Engine (PRE) — the decision layer. Goal-driven AI agents plan, act, adapt, and self-correct in real time as conditions change. Mozart Orchestrator — a unified composer that manages decisions, dependencies, context, and exceptions across agents, automations, documents, and APIs. AI Agent Studio — a low-code workspace for building AI agents on foundational models from Amazon Bedrock, Google Vertex AI, Azure OpenAI, OpenAI, and others. Automator AI — generative AI–powered automation development across any application, cloud or on-premises. Document Automation — processes unstructured documents at over 95% accuracy, and 5x faster with Cloud Extraction Service for large-scale extraction. Process Discovery — surfaces bottlenecks and identifies what to automate next. Automation Co-Pilot — triggers multi-step agentic workflows in natural language, inside the applications teams already use. Governance built in, not bolted on Every agent, action, and decision runs inside enterprise controls: fine-grained role-based access control (RBAC), AES-256 encryption at rest, TLS in transit, native audit logs with SIEM integration, and human-in-the-loop oversight. Automation Anywhere maintains SOC 1 Type 2, SOC 2 Type 2, ISO 27001, ISO 22301, and HITRUST certifications, and supports GDPR compliance. Proven in production 1,500+ live APA deployments, 400M+ automations run per year, and 1.8M+ unique AI agent executions across 26 global regions. Bancolombia — 1,300% ROI in the first year and a 50% increase in customer service efficiency JBS — $1M and 125,000 hours saved in IT Granite Telecom — $635,000 in monthly savings and 15,000 hours saved per month Ricoh — 500 days of operational time saved per month SoftBank Corp. — 85% reduction in recruitment hours Who it's for Enterprise operations, IT, finance, HR, customer service, and shared services teams in banking, insurance, healthcare, life sciences, manufacturing, telecommunications, and the public sector — wherever complex, cross-system work has to run reliably and be governed. Learn more at https://www.automationanywhere.com.

Average Rating: 4.5/5.0

Total Reviews: 4,150

How Do G2 Users Rate Automation Anywhere Agentic Process Automation?

  • Ease of Use: 8.9/10 (Category avg: 8.8/10)
  • Execution Management: 9.1/10 (Category avg: 8.6/10)
  • Process Library: 9.3/10 (Category avg: 8.6/10)
  • Application Development: 9.2/10 (Category avg: 8.4/10)

Who Is the Company Behind Automation Anywhere Agentic Process Automation?

  • Seller: Automation Anywhere
  • Company Website:
  • Year Founded: 2003
  • HQ Location: San Jose, CA
  • Twitter: @AutomationAnywh
    55,050 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,327 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: RPA Developer, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 58% Large, 23% Medium

What Do G2 Reviewers Say About Automation Anywhere Agentic Process Automation?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use in Automation Anywhere Agentic Process Automation for simplifying RPA bot creation and management.
  • Users value the ease of automating repetitive tasks with Automation Anywhere, enhancing productivity and efficiency effortlessly.
  • Users appreciate the efficiency of Automation Anywhere, highlighting its ease of use and significant impact on productivity.
  • Users value the automation ease of Automation Anywhere, enabling non-coders to effortlessly build bots and streamline tasks.
  • Users appreciate the intuitive interface of Automation Anywhere, making automation easy and enhancing overall efficiency.
Cons
  • Users find Automation Anywhere's pricing model to be expensive and complex, which can be challenging for small teams.
  • Users find the steep learning curve challenging, especially for beginners navigating advanced features and debugging workflows.
  • Users find the missing features of Automation Anywhere Agentic Process Automation frustrating, limiting their workflow capabilities.
  • Users experience software bugs causing issues like errors in automation and problems with browser extensions.
  • Users often face bot issues including complex debugging and integration challenges, affecting overall usability and performance.

What Are Recent G2 Reviews of Automation Anywhere Agentic Process Automation?

What Are G2 Users Discussing About Automation Anywhere Agentic Process Automation?

UiPath Process Mining

UiPath Process Mining is a Process Mining solution that transforms data from your IT systems into visual interactive dashboards, allowing you to see existing value decreases, bottlenecks, and discrepancies, as well as understanding the root-causes and possible risks.

Average Rating: 4.5/5.0

Total Reviews: 73

How Do G2 Users Rate UiPath Process Mining?

  • Ease of Use: 8.0/10 (Category avg: 8.8/10)
  • Execution Management: 8.0/10 (Category avg: 8.6/10)
  • Process Library: 8.3/10 (Category avg: 8.6/10)
  • Application Development: 7.8/10 (Category avg: 8.4/10)

Who Is the Company Behind UiPath Process Mining?

  • Seller: UiPath
  • Year Founded: 2005
  • HQ Location: New York
  • Twitter: @UiPath
    108,104 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5,142 employees on LinkedIn®
  • Ownership: NYSE: PATH

Who Uses This Product?

  • Who Uses This: RPA Developer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 40% Large, 35% Small

What Do G2 Reviewers Say About UiPath Process Mining?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of UiPath Process Mining, making tasks straightforward and efficient.
  • Users value the detailed analysis on automation opportunities provided by UiPath Process Mining for improved efficiency.
  • Users praise the great customer support of UiPath Process Mining, enhancing their overall experience and satisfaction.
  • Users value the easy integrations of UiPath Process Mining, enhancing their data management capabilities seamlessly.
  • Users benefit from the easy data integration with UiPath Process Mining, enhancing their workflow efficiency.
Cons
  • Users often face complexity in setup and integration, which leads to suboptimal results in their processes.
  • Users find the complex UI confusing, indicating a need for improved features for better usability.
  • Users experience difficult setup with UiPath Process Mining, which complicates integration and usage.
  • Users find insufficient resources hinder data analysis, making the process more challenging and less efficient.
  • Users find the lack of features in UiPath Process Mining limits its usability and creates confusion.

What Are Recent G2 Reviews of UiPath Process Mining?

What Are G2 Users Discussing About UiPath Process Mining?

ARIS

As enterprises embrace AI, a critical challenge is emerging: AI can only be as effective as the business context behind it. ARIS provides that context. ARIS is the process intelligence platform that helps organisations understand how their business works and turn that knowledge into trusted context for enterprise AI. By bringing together business process management and process mining, ARIS connects the way work is designed with how it actually happens, giving AI the processes, roles, rules, controls and operational insights it needs to deliver meaningful outcomes. Without this context, AI and AI agents can struggle to understand the organisation they are expected to support and automate. ARIS closes that gap, combining more than 30 years of process expertise with modern AI to help enterprises improve performance, accelerate transformation and innovate with greater transparency, control and confidence. At the heart of ARIS is a governed digital twin of your organisation, connecting processes, people, systems, data, risks and controls in a shared representation of how the business operates. Process Mining complements that foundation with real execution data, revealing how work actually flows and where opportunities for improvement exist. Together, they create continuously evolving process context that can inform people, transformation initiatives and AI. From discovering and improving processes to monitoring performance, managing risk and enabling AI agents to operate with greater business understanding, ARIS gives organisations the process intelligence they need to make better decisions and continuously improve. We also work with AI and research partners to advance how generative and agentic AI can use enterprise process context to deliver greater value. Recognised by Gartner and Forrester as a leader in Process Intelligence and Process Mining, ARIS is trusted by thousands of enterprises across finance, manufacturing, energy, utilities and beyond, helping them turn process knowledge into a strategic foundation for operational excellence and enterprise AI.

Average Rating: 4.3/5.0

Total Reviews: 163

How Do G2 Users Rate ARIS?

  • Ease of Use: 8.3/10 (Category avg: 8.8/10)
  • Execution Management: 8.1/10 (Category avg: 8.6/10)
  • Process Library: 8.0/10 (Category avg: 8.6/10)
  • Application Development: 7.7/10 (Category avg: 8.4/10)

Who Is the Company Behind ARIS?

  • Seller: ARIS
  • Company Website:
  • Year Founded: 1992
  • HQ Location: Saarbrücken, Saarland
  • LinkedIn® Page: www.linkedin.com
    424 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Banking
  • Company Size: 53% Large, 29% Medium

What Do G2 Reviewers Say About ARIS?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of learning ARIS offers greatly enhances their ability to configure and utilize the tool efficiently.
  • Users value the ease of use in ARIS, benefiting from intuitive data handling and user-friendly configuration.
  • Users value the efficiency of ARIS, noting its easy data loading and time-saving features across projects.
  • Users highlight the low code ease of ARIS, making configurations simple and accessible for non-coders.
  • Users appreciate the no-coding capabilities of ARIS, finding it easy to configure and manage their projects efficiently.
Cons
  • Users face bugs and inconsistencies in ARIS, leading to confusion and complications during data management and reporting.
  • Users find the complexity of data handling in ARIS frustrating, impacting their overall workflow and efficiency.
  • Users find the complex processes of ARIS frustrating, impacting usability and data management efficiency.
  • Users find the lack of features in ARIS limits their ability to efficiently manage processes and reports.
  • Users find the data overwriting process unintuitive, leading to challenges in managing and interlinking processes efficiently.

What Are Recent G2 Reviews of ARIS?

What Are G2 Users Discussing About ARIS?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated