# Best Patient Relationship Management (PRM) Software - Page 3 ## How Many Patient Relationship Management (PRM) Software Products Does G2 Track? **Total Products under this Category:** 86 ### Category Stats (Aug 2026) - **Average Rating:** 4.55/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Dental Intelligence (+0.83%) - Among all products in this category, Dental Intelligence recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Patient Relationship Management (PRM) Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 3,000+ Authentic Reviews - 86+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Patient Relationship Management (PRM) Software ![G2 Grid® for Patient Relationship Management (PRM) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patient-relationship-management-prm/grids.png?focus%5B%5D=48097&focus%5B%5D=87629&focus%5B%5D=27950&focus%5B%5D=97244&focus%5B%5D=101319&focus%5B%5D=25965&focus%5B%5D=1243521&focus%5B%5D=42689) Highlighted products: Weave, NexHealth, Adit, MaxAssist, Artera, Agentforce Health (formerly Salesforce Health Cloud), Practice by Numbers, and Solutionreach. Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-relationship-management-prm/grids.json?focus%5B%5D=weave-weave&focus%5B%5D=nexhealth&focus%5B%5D=adit&focus%5B%5D=maxassist&focus%5B%5D=artera&focus%5B%5D=agentforce-health-formerly-salesforce-health-cloud&focus%5B%5D=practice-by-numbers&focus%5B%5D=solutionreach) **Sponsored** ### DoctorConnect.net What is DoctorConnect.net? Overview: DoctorConnect.net is a complete patient engagement and communication platform built for healthcare providers who want to automate daily operations and improve the patient experience. The system simplifies reminders, messaging, recalls, surveys, payments, and more—helping practices reduce no-shows, streamline workflows, and strengthen patient relationships. History: Family-owned and operated since 1992, DoctorConnect.net was created to bridge the communication gap between providers and patients. Over the years, it has evolved into a trusted healthcare automation platform used by practices nationwide, backed by 15+ years of HIPAA-compliant reliability and zero security violations. Key Features: ARIA Phase 1 – AI Receptionist Answers and triages patient calls 24/7, handles FAQs, and transfers callers to staff when needed. Reduces missed calls and cuts answering service costs by up to 80%. ARIA Phase 2 – AI Scheduling Automation Expands ARIA’s capabilities to manage scheduling, rescheduling, and cancellations directly inside DoctorConnect in real time. Syncs with EHR systems for a fully autonomous scheduling experience and reduces staff workload by up to 70%. Automated Appointment Reminders Sends customizable reminders via text, email, or phone to minimize no-shows and keep schedules on track. 2-Way Secure Messaging Enables quick, HIPAA-compliant communication between patients and staff through real-time text conversations. Automated Recall & No-Show Messaging Keeps patients on track for follow-ups and automatically reaches out to reschedule missed appointments. Digital Documents & Payments (RevPay) Streamlines intake forms and simplifies billing with secure online payments for copays and balances. Telehealth & Surveys Provides virtual visits and automated post-appointment surveys to improve access, feedback, and reputation management. DoctorConnect combines proven patient engagement tools with next-generation AI technology to deliver measurable ROI, reduce labor costs, and enhance patient access across every communication channel. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1581&secure%5Bchosen_at%5D=2026-08-03T20%3A26%3A56Z&secure%5Bdisplayable_resource_id%5D=1581&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1581&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=44986&secure%5Bresource_id%5D=1581&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpatient-relationship-management-prm%3Fpage%3D3&secure%5Btoken%5D=c18074626dfbafa86ca83a952ce98d287fbc3618f115b5827ca1bf98ad1e8e15&secure%5Burl%5D=https%3A%2F%2Fwww.doctorconnect.net%2Ffeatures%2F&secure%5Burl_type%5D=product_website) ### [Stride EMR](https://www.g2.com/products/stride-emr/reviews) StrideEMR is a modern, AI-powered electronic medical record (EMR) and practice management platform specifically designed for outpatient therapy clinics. This innovative solution addresses the unique needs of therapy practices by integrating essential functions such as digital patient intake, clinical documentation, online marketing, and comprehensive revenue cycle management (RCM) into a single, cohesive system. Unlike traditional EMR systems that often rely on disparate tools and manual processes, StrideEMR provides a unified experience that enhances operational efficiency and patient care. Our AI model is native to Stride, not just bolted on as an afterthought. This intelligence powers automation across the entire clinic lifecycle—eliminating redundant tasks, increasing efficiency, and helping teams make smarter, faster decisions. By structuring the system in this way, Stride is not only addressing your current needs but also creating a foundation for future advancements. This architecture allows us to seamlessly integrate AI and automation capabilities as they evolve, ensuring that your platform stays at the forefront of innovation. From AI assisted documentation and automated plan-of-care adherence to intelligent wait list and benefits verification, Stride streamlines front office, clinical, and billing operations. On the RCM side, Stride automates claim creation, coding assistance, and payment tracking—reducing denials and improving time to reimbursement. The AI Assistant can understand when a claim needs to be appealed and does the work for you ensuring the more complete payer collections and more revenue to your bottom line. The result? Personalized patient care, fewer manual steps for your team, and a platform that scales with your growth—delivering measurable ROI from day one. **Average Rating:** 4.8/5.0 **Total Reviews:** 8 #### How Do G2 Users Rate Stride EMR? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10) - **Records Management:** 9.2/10 (Category avg: 9.0/10) - **Patient Case Management:** 8.3/10 (Category avg: 9.1/10) - **Patient Experience Management:** 9.2/10 (Category avg: 9.3/10) #### Who Is the Company Behind Stride EMR? - **Seller:** [Stride EMR](https://www.g2.com/sellers/stride-emr) - **Company Website:** strideemr.ai - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d0071810ca25fb89b0561b3900c28acac3821fa141296e17db597332c34a4804&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstrideemr%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Health, Wellness and Fitness - **Company Size:** 63% Small, 38% Medium #### What Do G2 Reviewers Say About Stride EMR? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Stride EMR, noting its simple interface and quick training for staff. - Users commend the **rapid customer support** of Stride EMR, noting its efficiency and thoroughness during transitions. - Users value the **affordable pricing** of Stride EMR, appreciating excellent support and ease of use. - Users find Stride EMR to be extremely **efficient** , saving time and reducing errors in administrative tasks. - Users value the **user-friendly interface** and **fast customer support** of Stride EMR, enhancing efficiency and satisfaction. ##### Cons - Users face **data management issues** with Stride EMR, struggling with appointment tracking and case evaluations. - Users report **scheduling issues** with Stride EMR, hindering appointment tracking and management effectively. - Users report **technical issues** with Stride EMR, including software bugs and user interface complications, but fixes are prompt. - Users express frustration with the **limited features** of Stride EMR, citing issues with appointment tracking and patient management. - Users struggle with the **inability to carry forward evaluations** and automatic cancellation of future appointments for discharged patients. #### What Are Recent G2 Reviews of Stride EMR? **["Stride EMR review"](https://www.g2.com/survey_responses/stride-emr-review-11485572)** **Rating:** 5.0/5.0 stars _— Alicia C._ [Read full review](https://www.g2.com/survey_responses/stride-emr-review-11485572) **["nothing but positive experiences"](https://www.g2.com/survey_responses/stride-emr-review-11487993)** **Rating:** 5.0/5.0 stars _— Ana M._ [Read full review](https://www.g2.com/survey_responses/stride-emr-review-11487993) ### [Auditdata Manage](https://www.g2.com/products/auditdata-manage/reviews) Auditdata Manage is a cloud-based practice management system built for hearing care providers and audiology clinics. It’s designed to power day-to-day operations by bringing scheduling, clinical workflows, documentation, billing, and reporting into a single platform—helping teams reduce administrative work while delivering a more consistent patient experience across one or many locations. Auditdata positions Manage as a compliant, reliable solution and says it is trusted by over 30,000 hearing care professionals.  Core capabilities commonly emphasized across Auditdata materials include: • Guided, step-by-step workflows to standardize clinical processes across providers and locations and reduce variation in care delivery. • Centralized patient management, where history, tasks, and communication live in one record—useful when patients move between locations or see different staff members. • Smart scheduling for multi-clinic calendars, including automated reminders and waitlists to reduce no-shows and keep appointment books full. • AI-powered Notes Assistant support, designed to capture and organize appointment details so clinicians can focus on the patient while staying in control of the final documentation. • Performance reporting to track and compare results across locations and identify operational improvement opportunities. • Patient feedback tools, including paperless surveys that sync into the patient record for easier follow-up and experience improvement. • Integrations and connectivity, including best-in-class integrations plus options like Zapier and open API standards.  Overall, Auditdata Manage is best suited for hearing care organizations that want an all-in-one, data-driven operating system for clinical and business workflows—especially if they need multi-location visibility, standardized processes, and strong integrations that keep staff focused on patients rather than administration. Best suitable for multi-location hearing clinics from +5 locations to retail enterprises. We work with global customers. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Auditdata Manage? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.3/10) - **Records Management:** 10.0/10 (Category avg: 9.0/10) - **Patient Case Management:** 10.0/10 (Category avg: 9.1/10) - **Patient Experience Management:** 10.0/10 (Category avg: 9.3/10) #### Who Is the Company Behind Auditdata Manage? - **Seller:** [Auditdata](https://www.g2.com/sellers/auditdata) - **Year Founded:** 1992 - **HQ Location:** Copenhagen, DK - **Twitter:** @AuditdataCom 285 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c60867e13ff0651be6194570421e536f40f7493956c33cb1774ed00b03abcd93&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fauditdata%2F&secure%5Burl_type%5D=linkedin_company_website) 158 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Auditdata Manage? **["Convenient, User-Friendly, and Backed by Highly Commendable Support"](https://www.g2.com/survey_responses/auditdata-manage-review-12833877)** **Rating:** 5.0/5.0 stars _— Verified User in Medical Devices_ [Read full review](https://www.g2.com/survey_responses/auditdata-manage-review-12833877) ### [Binary Spectrum Healthcare IT Solutions](https://www.g2.com/products/binary-spectrum-healthcare-it-solutions/reviews) Modular electronic medical records (EMR) software with integrated medical billing system for small and medium sized physician groups. **Average Rating:** 3.5/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Binary Spectrum Healthcare IT Solutions? - **Seller:** [Binary Spectrum](https://www.g2.com/sellers/binary-spectrum) - **Year Founded:** 2004 - **HQ Location:** Bangalore, IN - **Twitter:** @binaryspectrum 9 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7e5e4de56fff41c6666a4daa526c322670209cbcf0cbdf8af1593d1a272f07c5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F112210&secure%5Burl_type%5D=linkedin_company_website) 39 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are G2 Users Discussing About Binary Spectrum Healthcare IT Solutions? - [What is Binary Spectrum Healthcare IT Solutions used for?](https://www.g2.com/discussions/what-is-binary-spectrum-healthcare-it-solutions-used-for) ### [Crelio CRM](https://www.g2.com/products/crelio-crm/reviews) Crelio Patient Engagement is a cloud-based patient management tool that helps you upscale your patient retention strategy for more enhanced outcomes. With Crelio Patient Engagement, you can leverage a wide range of advantages, such as 1. End-To-End Patient Scheduling & Order Management 2. Branded Patient Portal & Patient App 3. Enable Promotions To Build Your Lab's Online Presence 4. End-To-End Self-Testing Kit Management 5. White-labeling & Branding 6. Website & Social Media Integration 7. Transform Your Website Into An Online Store 8. Localization & Customization 9. Patient Feedback Management Crelio Patient Engagement offers an exceptional key to dedicated patient engagement with automated patient communication. So your patients are always notified about the status of their tests, payments, and reports on time, every time. The solution supports online delivery of reports quickly and easily over email, SMS, Fax, and WhatsApp. With Crelio Patient Engagement’s feedback management feature, you can receive patient ratings and feedback about their experience to use them as good advocates or to act upon and improve. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Crelio CRM? - **Seller:** [CrelioHealth (formerly known as LiveHealth)](https://www.g2.com/sellers/creliohealth-formerly-known-as-livehealth) - **Year Founded:** 2013 - **HQ Location:** 8865 Stanford Blvd 2nd floor Suite 202, Columbia, MD 21045, United States - **Twitter:** @creliohealth 448 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ab20de38a4c0a5da70da5520df83ca83d6776600992d3177edc970629906d435&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3708285%2F&secure%5Burl_type%5D=linkedin_company_website) 155 employees on LinkedIn® #### What Do G2 Reviewers Say About Crelio CRM? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **appointment scheduling** feature of Crelio CRM, making patient follow-ups seamless and efficient. - Users value the **customizability** of Crelio CRM, enhancing efficiency and adapting to their specific operational needs. - Users appreciate the **user-friendly interface** of Crelio CRM, making it easy for staff to learn and use effectively. - Users value the **comprehensive educational resources** of Crelio CRM, enhancing understanding and easing software navigation for everyone. - Users commend the **enhanced efficiency** of Crelio CRM, simplifying operations and improving task management in healthcare settings. ##### Cons - Users experience **connectivity issues** with Crelio CRM, leading to performance challenges during slow internet connections. - Users experience **slow loading** times with Crelio CRM, which affects performance during low internet connectivity. - Users report experiencing **slow performance** with Crelio CRM, particularly during poor internet connectivity, impacting usability. #### What Are Recent G2 Reviews of Crelio CRM? **["Efficient CRM for Diagnostics with Superb Usability"](https://www.g2.com/survey_responses/crelio-crm-review-12025804)** **Rating:** 4.0/5.0 stars _— Arjun M._ [Read full review](https://www.g2.com/survey_responses/crelio-crm-review-12025804) ### [Luma Health](https://www.g2.com/products/luma-health/reviews) Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coordination to AI fax processing. Headquartered in San Francisco, Luma serves more than 1,000 healthcare organizations in the United States, Canada, and the United Kingdom. Luma supports the care journeys of more than 100 million patients. **Average Rating:** 4.8/5.0 **Total Reviews:** 81 #### How Do G2 Users Rate Luma Health? - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.3/10) #### Who Is the Company Behind Luma Health? - **Seller:** [Luma Health](https://www.g2.com/sellers/luma-health) - **Year Founded:** 2015 - **HQ Location:** San Mateo, California - **Twitter:** @lumahealthhq 686 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4e3d15a86d881aa1e7579816ce015619b0fe1ecca1b0f4d4b3ca16453090685d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6403362%2F&secure%5Burl_type%5D=linkedin_company_website) 198 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 57% Medium, 38% Small #### What Do G2 Reviewers Say About Luma Health? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **automation features** of Luma Health, enhancing patient engagement while minimizing the need for human intervention. - Users value the **easy communication** with patients, facilitating quick and effective replies. - Users appreciate the **comprehensive features** of Luma Health, enhancing patient engagement and streamlining operational efficiency. - Users appreciate the **easy communication** with patients, enabling seamless text exchanges and quick responses. - Users value the **outstanding customer support** of Luma Health, appreciating the team's brilliance and compassion in problem-solving. ##### Cons - Users find the **complex interface** of Luma Health challenging, needing prior knowledge of products for effective use. - Users face challenges with **data management** in Luma, often stemming from inaccurate or incomplete system-level data. - Users report that **incomplete data** often leads to issues with Luma's functionality, affecting overall user experience. - Users find Luma Health **not user-friendly** due to its complexity and the need for product familiarity to navigate successfully. - Users find Luma Health's **system complexity** challenging, needing prior knowledge for effective use and data management. #### What Are Recent G2 Reviews of Luma Health? **["Luma Leads The Way"](https://www.g2.com/survey_responses/luma-health-review-9733505)** **Rating:** 4.5/5.0 stars _— Vonda M._ [Read full review](https://www.g2.com/survey_responses/luma-health-review-9733505) **["Effortless Patient Communication Made Easy"](https://www.g2.com/survey_responses/luma-health-review-11980167)** **Rating:** 5.0/5.0 stars _— Stephanie S._ [Read full review](https://www.g2.com/survey_responses/luma-health-review-11980167) #### What Are G2 Users Discussing About Luma Health? - [What is patient engagement platform?](https://www.g2.com/discussions/what-is-patient-engagement-platform) - 1 comment - [How do you use Luma health?](https://www.g2.com/discussions/how-do-you-use-luma-health) - 1 comment - [Is Luma Health legitimate?](https://www.g2.com/discussions/is-luma-health-legitimate) - [What does Luma Health do?](https://www.g2.com/discussions/what-does-luma-health-do) ### [Prodoc](https://www.g2.com/products/prodoc-prodoc/reviews) Prodoc AI empowers healthcare providers to enhance patient engagement through our AI-powered patient engagement platform. Our vision is to enable zero wait time for all patient interactions, automating communication to ensure timely, efficient, and personalized experiences at every touchpoint. Prodoc AI implements autonomous agents using custom-built Specialized Language Models (SLMs), ensuring effective patient interactions and dynamic care journey generation. The platform seamlessly handles a wide range of tasks, from appointment scheduling and reminders to follow-ups and treatment adherence, improving both operational efficiency and patient satisfaction. Headquartered in Bangalore, India, Prodoc AI serves healthcare providers across private hospitals, multi-specialty clinics, telemedicine platforms, and insurance providers. Over 100+ healthcare organizations use our platform to automate patient communications and enhance engagement across voice, chat, SMS, and app ecosystems. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Prodoc? - **Seller:** [Prodoc](https://www.g2.com/sellers/prodoc) - **Year Founded:** 2022 - **HQ Location:** Bangalore, IN - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d2848e1751536be9056e4f310b54b40c3f5ea055c9eac5dc4f46299415f7aad5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprodoc-ai%2F&secure%5Burl_type%5D=linkedin_company_website) 28 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of Prodoc? **["The best healthcare marketing platform."](https://www.g2.com/survey_responses/prodoc-review-9145067)** **Rating:** 4.0/5.0 stars _— Dr. Pavitra N._ [Read full review](https://www.g2.com/survey_responses/prodoc-review-9145067) ### [Prosper AI](https://www.g2.com/products/prosper-ai/reviews) Prosper AI is the first AI platform to run the entire patient journey. Most healthcare AI tools stop at scheduling. Prosper AI goes further: its voice agents answer patient calls, book and reschedule appointments directly in the EHR, verify insurance benefits in real time, follow up with payors on prior authorizations and claims, and handle patient billing and collections — all inside one connected platform instead of a stack of point solutions. The platform is generative-first, not a rules-based phone tree with AI layered on top. Prosper AI's agents retrieve live information from a practice's knowledge base and EHR during the call, switch fluidly between English and Spanish mid-conversation, and hand off to a live human whenever a call falls outside their guardrails. Deep integrations across athenahealth, ModMed, Veradigm, ECW, and other major EHRs mean appointments, benefits data, and billing actions sync in real time — no manual re-entry. What sets Prosper AI apart is that it automates both sides of the call: the patient-facing conversation and the payor-facing follow-up. Competing platforms typically handle one or the other. Prosper AI's customers use it to fill more appointment slots, cut wait times to zero, verify benefits before a patient walks in, chase down denials, and collect on patient balances — all without adding headcount. Every Prosper AI deployment includes a dedicated AI Product Manager, who works exclusively with a small set of customers on the same specialty and EHR to tune the platform to that practice's actual workflows. Implementations typically go live within three weeks, with biweekly tuning sessions and quarterly business reviews to keep expanding what the AI handles. Prosper AI is live in more than 60 outpatient groups and covers more than 150,000 providers. Customers include PE-backed outpatient groups like Preferred Dermatology, health systems like Jackson Memorial Hospital, and healthcare technology leaders like athenahealth and ImagineSoftware, both of which selected Prosper AI after running competitive evaluations against other AI vendors. Founded in 2023, Prosper AI closed a $30M Series A in June 2026 led by Andreessen Horowitz, with participation from Base10 and continued backing from Emergence Capital, Y Combinator, and Company Ventures. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 #### How Do G2 Users Rate Prosper AI? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.3/10) #### Who Is the Company Behind Prosper AI? - **Seller:** [Prosper AI](https://www.g2.com/sellers/prosper-ai) - **Company Website:** getprosper.ai - **Year Founded:** 2024 - **HQ Location:** New York, US - **Twitter:** @ProsperAI\_HQ - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6ecb795f09b456a327a13d3d32f1c2c33cd2c0f1e9d806eb04cc67968f5dc21c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprospertechnologies%2F&secure%5Burl_type%5D=linkedin_company_website) 6 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of Prosper AI? **["Prosper AI Redefined our call center and cut costs 40%"](https://www.g2.com/survey_responses/prosper-ai-review-13182368)** **Rating:** 5.0/5.0 stars _— Nathan W._ [Read full review](https://www.g2.com/survey_responses/prosper-ai-review-13182368) **["Game-Changer for Call Center Efficiency"](https://www.g2.com/survey_responses/prosper-ai-review-13183857)** **Rating:** 5.0/5.0 stars _— Verified User_ [Read full review](https://www.g2.com/survey_responses/prosper-ai-review-13183857) ### [ReferralMD](https://www.g2.com/products/referralmd/reviews) ReferralMD is a comprehensive cloud-based care coordination platform designed to streamline the management of eConsults, referrals, and provider networks. This innovative solution integrates multiple functionalities into one platform, allowing healthcare organizations to efficiently handle referral management, patient access solutions, and analytics. By consolidating these essential tools, ReferralMD addresses the complex needs of healthcare providers and enhances the overall patient experience. Targeted primarily at healthcare organizations, including hospitals, clinics, and specialty practices, ReferralMD is particularly beneficial for those looking to optimize their referral processes and improve patient engagement. The platform is equipped with features such as online scheduling, provider directories, and patient engagement tools, which facilitate seamless communication between providers and patients. Additionally, the inclusion of marketing tools and market research capabilities allows organizations to better understand their patient demographics and tailor their services accordingly. Key features of ReferralMD include referral management, prior authorizations, pre-referral consults, and fax management, all designed to create a more efficient workflow. The platform's customizable workflow and decision support tools standardize the consult and referral process, ensuring compliance with best practices and defined service levels. Real-time analytics provide valuable insights into operational performance, enabling organizations to make data-driven decisions that enhance service delivery. The integration capabilities of ReferralMD further distinguish it from other solutions in the market. With a dedicated integrations team, the platform can seamlessly connect with existing EHR systems, data warehouses, business intelligence tools, and other legacy systems. This flexibility allows healthcare organizations to leverage their current technology investments while enhancing their referral management processes. By utilizing ReferralMD, organizations can expect to see a rapid return on investment through increased revenue, reduced patient leakage, and improved patient experiences. The platform's focus on closing the feedback loop with referral sources and driving operational efficiencies mitigates risk while fostering a collaborative environment among providers. Overall, ReferralMD stands out as a versatile solution that effectively addresses the challenges of modern healthcare coordination. **Average Rating:** 4.5/5.0 **Total Reviews:** 3 #### How Do G2 Users Rate ReferralMD? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.3/10) - **Records Management:** 10.0/10 (Category avg: 9.0/10) - **Patient Case Management:** 10.0/10 (Category avg: 9.1/10) - **Patient Experience Management:** 8.3/10 (Category avg: 9.3/10) #### Who Is the Company Behind ReferralMD? - **Seller:** [ReferralMD](https://www.g2.com/sellers/referralmd) - **Company Website:** www.referralmd.com - **Year Founded:** 2011 - **HQ Location:** Mount Pleasant, US - **Twitter:** @referralmd 2,871 Twitter followers - **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=88318a8e47920f0ece9ff2c3bb4ea466fbddba7bda68579eb4f334568ce4abb5&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Freferralmd%2F&secure%5Burl_type%5D=linkedin_company_website) 15 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 33% Large, 33% Medium #### What Are Recent G2 Reviews of ReferralMD? **["Useful for clinics"](https://www.g2.com/survey_responses/referralmd-review-1604875)** **Rating:** 5.0/5.0 stars _— Sophia M._ [Read full review](https://www.g2.com/survey_responses/referralmd-review-1604875) **["ReferralMD will identify referral patterns and improve marketing strategies"](https://www.g2.com/survey_responses/referralmd-review-7873733)** **Rating:** 4.5/5.0 stars _— Verified User in Hospital & Health Care_ [Read full review](https://www.g2.com/survey_responses/referralmd-review-7873733) #### What Are G2 Users Discussing About ReferralMD? - [What is ReferralMD used for?](https://www.g2.com/discussions/what-is-referralmd-used-for) ### [SPRY](https://www.g2.com/products/spry-spry/reviews) SPRY: The Fastest-Growing AI-Powered EMR & Billing Platform for Rehab Therapy SPRY isn’t just an EMR—it’s your practice partner. Built specifically for physical therapy clinics, SPRY helps reduce admin costs, increase patient visits, and maximize reimbursements. Its AI-powered, fully integrated platform is designed to enhance efficiency, minimize administrative burdens, improve patient care, and support future-proofing your practice. Why SPRY? Whether you're a clinic owner, physical therapist, clinic manager, billing specialist, or front desk staff, SPRY provides an end-to-end solution that simplifies everything from patient scheduling to automated billing. Our customizable workflows, intuitive interface, and real-time automation empower clinics to operate with confidence and efficiency. Most PT platforms claim to be end-to-end but lack seamless module integration, leaving clinics to deal with inefficiencies and workarounds. With the vision to eliminate these gaps, SPRY provides a truly all-in-one solution that streamlines workflows and ensures everything works effortlessly together. Key Features ✔ AI-Powered Documentation – AI Scribe enables real-time note-taking and seamlessly converts notes into structured SOAP templates. ✔ Automated Billing & Claim Management – Pre-authorization, eligibility verification, claim scrubbing, & Medicare compliance ✔ Real-Time Business Intelligence (BI) Dashboard – Data-driven insights for revenue and performance tracking, with the ability to ask queries in simple language ✔ Seamless Patient Engagement – Online scheduling, digital onboarding, Kiosk check-in & HIPAA-compliant patient portal ✔ Operational Efficiency – AI Fax, automated alerts & co-sign functionality for compliance Powering the Future of Physical Therapy SPRY is backed by industry experts, innovative technology, and deep clinical insights, making it the go-to platform for rehab therapy clinics looking to grow, optimize operations, and improve patient outcomes. **Average Rating:** 4.6/5.0 **Total Reviews:** 83 #### How Do G2 Users Rate SPRY? - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.3/10) #### Who Is the Company Behind SPRY? - **Seller:** [SPRY](https://www.g2.com/sellers/spry) - **Year Founded:** 2021 - **HQ Location:** Wilmington, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=274f3640092b814416ff6fdcdf08aa0d335a5a33c7a7e873b4919f0014f609e8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsprypt%2F&secure%5Burl_type%5D=linkedin_company_website) 240 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Physical Therapist, Owner - **Top Industries:** Health, Wellness and Fitness, Hospital & Health Care - **Company Size:** 85% Small, 15% Medium #### What Do G2 Reviewers Say About SPRY? _AI-generated summary from verified user reviews_ ##### Pros - Users find SPRY incredibly **easy to use** , appreciating its customization and seamless navigation across devices. - Users commend the **exceptional customer support** from Spry, enhancing their overall experience and platform customization. - Users value the **enhanced efficiency** of Spry, allowing for quicker documentation and improved workflow across teams. - Users appreciate the **exceptional customer support** of Spry, ensuring a smooth and efficient experience across their practice. - Users value the **ease and automation in billing** , significantly improving their practice efficiency and customer service experience. ##### Cons - Users report frequent **technical issues** like glitches and slow note-generation, impacting their overall experience with SPRY. - Users experience **slow performance** with SPRY, particularly during AI note generation and page loading, affecting efficiency. - Users struggle with **data management issues** like inconsistent chart population and lack of follow-up workflow for claims. - Users highlight the **limited features** of SPRY, particularly lacking follow-up workflows and tracking for authorizations. - Users experience **occasional software bugs** with Spry but appreciate the support in resolving these issues promptly. #### What Are Recent G2 Reviews of SPRY? **["Customizable Therapy Documentation with Built-In Billing"](https://www.g2.com/survey_responses/spry-review-13196770)** **Rating:** 4.0/5.0 stars _— Komal G._ [Read full review](https://www.g2.com/survey_responses/spry-review-13196770) **["Spry’s Intuitive Design and Hands-On Support Transformed Our Clinic Workflow"](https://www.g2.com/survey_responses/spry-review-12543807)** **Rating:** 5.0/5.0 stars _— Trina S._ [Read full review](https://www.g2.com/survey_responses/spry-review-12543807) ### [WellWink](https://www.g2.com/products/wellwink/reviews) WellWink is a leading healthcare technology company that empowers medical practices with innovative solutions for patient engagement, care management, and practice growth. Our advanced platform seamlessly integrates technology and services to create a comprehensive ecosystem for healthcare providers. With features such as real-time scheduling, telehealth, patient communication, eNotes, clinical templates, chronic care management, and remote patient monitoring, WellWink revolutionizes the way medical offices deliver care. Backed by digital marketing expertise, website development, and resource augmentation services, WellWink enables healthcare stakeholders to enhance their online presence, attract new patients, and streamline operations. Our mission is to connect healthcare with technology and services, ensuring optimal patient outcomes and practice success. **Average Rating:** 4.8/5.0 **Total Reviews:** 2 #### How Do G2 Users Rate WellWink? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.3/10) - **Records Management:** 10.0/10 (Category avg: 9.0/10) - **Patient Case Management:** 10.0/10 (Category avg: 9.1/10) - **Patient Experience Management:** 10.0/10 (Category avg: 9.3/10) #### Who Is the Company Behind WellWink? - **Seller:** [WellWInk](https://www.g2.com/sellers/wellwink) - **Year Founded:** 2018 - **HQ Location:** Hackensack , US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=20a67c764c450c6b56d061f1de00929f7a665c027209161f35319ee11d02d607&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwellwink&secure%5Burl_type%5D=linkedin_company_website) 11 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Small, 50% Medium #### What Are Recent G2 Reviews of WellWink? **["Empowering Healthcare Excellence: A Game-Changer for Patient Engagement"](https://www.g2.com/survey_responses/wellwink-review-8437222)** **Rating:** 5.0/5.0 stars _— Arya H._ [Read full review](https://www.g2.com/survey_responses/wellwink-review-8437222) **["WellWink is best for Patient Engagement and Care Coordination"](https://www.g2.com/survey_responses/wellwink-review-8422113)** **Rating:** 4.5/5.0 stars _— Andy M._ [Read full review](https://www.g2.com/survey_responses/wellwink-review-8422113) ### [4baseCare](https://www.g2.com/products/4basecare/reviews) We are an Onco-Tech company building a unified and patient centric ecosystem to study the evidence generated from real-world settings to get better understanding of cancer treatments thereby accelerating cancer research and improving clinical outcomes. #### Who Is the Company Behind 4baseCare? - **Seller:** [4baseCare](https://www.g2.com/sellers/4basecare) - **Year Founded:** 2018 - **HQ Location:** Bengaluru East, IN - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3da8527737b41d32614c17c2bacdb9c70b6748f777d2eced74b30f11377f8443&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4basecare-genomics-private-limited%2F&secure%5Burl_type%5D=linkedin_company_website) 256 employees on LinkedIn® ### [AnodynePay](https://www.g2.com/products/anodynepay/reviews) AnodynePay is a product of Plutus Health Inc. AnodynePay is a software solution developed to cater to the US healthcare market. It is more inclined toward the patient payment software and offers better services and experiences to them. AnodynePay helps healthcare providers with analytics, online patient payments, tracking, patient engagement solutions, etc. You can learn more about AnodynePay from here. #### Who Is the Company Behind AnodynePay? - **Seller:** [Calpion](https://www.g2.com/sellers/calpion) - **Year Founded:** 2004 - **HQ Location:** Dallas, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=58822517e3a84e8de080992b1bb594a7ef35e685c9beb57053ca6e43f95cdf0a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcalpion-inc-&secure%5Burl_type%5D=linkedin_company_website) 833 employees on LinkedIn® ### [Arini](https://www.g2.com/products/arini/reviews) Arini is an AI-powered receptionist designed specifically for dental practices, providing 24/7 management of patient communications, including phone calls and text messages. By seamlessly integrating with existing practice management software, Arini efficiently handles appointment scheduling, rescheduling, and cancellations, ensuring that dental offices can focus on delivering quality patient care without the administrative burden. #### Who Is the Company Behind Arini? - **Seller:** [Arini](https://www.g2.com/sellers/arini) - **Year Founded:** 2024 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=070f6469a04391621aaa7dcec181181fe72db0383fedd3dbbbad2885f42d7dd3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fariniai&secure%5Burl_type%5D=linkedin_company_website) 12 employees on LinkedIn® ### [Avie](https://www.g2.com/products/avie/reviews) Avie é uma plataforma de secretária com IA e CRM de WhatsApp para clínicas e consultórios médicos e odontológicos no Brasil. A Avie responde pacientes no WhatsApp com rapidez, explica valores, organiza a agenda e ajuda a converter conversas em consultas, com um inbox centralizado, contexto de atendimento por paciente, lista de espera, follow-up automático para quem pediu preço ou horário, e revisão humana configurável antes do envio de respostas. #### Who Is the Company Behind Avie? - **Seller:** [Avie](https://www.g2.com/sellers/avie) - **HQ Location:** São Paulo, BR - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f96f5943eadcbd88e06915a66ad3ea8bc4d19bf090ded81b67c5e26a31723c92&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Favie-me&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [BestDoc](https://www.g2.com/products/bestdoc/reviews) BestDoc is an intelligent Patient Relationship Management (PRM) for Hospitals. We believe in using technology and data to improve the patient’s experience of care. #### Who Is the Company Behind BestDoc? - **Seller:** [BestDoc](https://www.g2.com/sellers/bestdoc) - **Year Founded:** 2016 - **HQ Location:** Ernakulam, IN - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a67068264242ead0ef3142a6b4bc19861fb2b62bd10da2bfc12d3361d7b2d6ea&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbestdoc-technology-private-limited&secure%5Burl_type%5D=linkedin_company_website) 49 employees on LinkedIn® - [‹ Prev‹ Prev](/categories/patient-relationship-management-prm?order=g2_score&page=2#product-list) - [1](/categories/patient-relationship-management-prm?order=g2_score#product-list) - [2](/categories/patient-relationship-management-prm?order=g2_score&page=2#product-list) - 3 - [4](/categories/patient-relationship-management-prm?order=g2_score&page=4#product-list) - [5](/categories/patient-relationship-management-prm?order=g2_score&page=5#product-list) - [6](/categories/patient-relationship-management-prm?order=g2_score&page=6#product-list) - [Next ›Next ›](/categories/patient-relationship-management-prm?order=g2_score&page=4#product-list) Spotlight Categories [Customer Success Software](https://www.g2.com/categories/customer-success) [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms) [Help Desk Software](https://www.g2.com/categories/help-desk) [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation) [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration) Similar Categories - [Interactive Patient Care Systems (IPC)](/categories/interactive-patient-care-systems-ipc) - [Other Patient Experience](/categories/other-patient-experience) - [Patient Case Management](/categories/patient-case-management) - [Patient Engagement](/categories/patient-engagement) - [Patient Intake](/categories/patient-intake) - [Patient Scheduling](/categories/patient-scheduling) - [Remote Patient Monitoring (RPM)](/categories/remote-patient-monitoring-rpm) [Browse Patient Relationship Management (PRM) Themes](/categories/patient-relationship-management-prm/themes) ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein") ES Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein) Updated October 3, 2024 Patient relationship management (PRM) software, also known as healthcare customer relationship management (CRM) software, optimizes and supports the entire patient care journey, enables the effective flow of information within healthcare systems, and increases and nurtures patient engagement. In general terms, PRM is CRM for healthcare; in actuality, PRM is more closely related to a healthcare version of [customer journey analytics software](https://www.g2.com/categories/customer-journey-analytics), orchestrating and managing the patient experience from referral to advocate. PRM software enables patient-centric care by improving access and communication that ultimately improves patient outcomes, provider-patient relationships, and greater staff efficiency. PRM software enhances and centralizes the data and functionality of [electronic health records (EHRs) software](https://www.g2.com/categories/ehr) and [patient engagement software](https://www.g2.com/categories/patient-engagement). Significant benefits of PRM software include the aggregating of all medical records and the encouragement and emphasis of active patient participation towards their health. By leveraging PRM software, health systems and organizations can better enforce value-based care, performance, and reimbursement efforts, without compromising their delivery of quality care. To qualify for inclusion in the Patient Relationship Management (PRM) category, a product must: - Capture, update, consolidate, and share or provide access to patient health information from a variety of patient information systems - Facilitate the patient information management, synchronization, and flow within a healthcare system - Enable meaningful patient-provider interactions, including the capture of patient feedback and sentiment regarding delivery of care - Track patient journeys through clinical documentation, records management, and case updates - Extend beyond the traditional offerings of a healthcare organization to support patients in between care episodes Show More