# Best Patient Engagement Software - Page 9

## How Many Patient Engagement Software Products Does G2 Track?

**Total Products under this Category:** 404

### Category Stats (Aug 2026)

- **Average Rating:** 4.34/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** AbbaDox (+2.48%) - Among all products in this category, AbbaDox recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Patient Engagement Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 12,700+ Authentic Reviews
- 404+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Patient Engagement Software
 ![G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patient-engagement/grids.png?focus%5B%5D=19432&focus%5B%5D=48097&focus%5B%5D=140008&focus%5B%5D=1824&focus%5B%5D=155274&focus%5B%5D=87629&focus%5B%5D=27950&focus%5B%5D=47612)

Highlighted products: Birdeye, Weave, ModMed, eClinicalWorks, Curogram, NexHealth, Adit, and Pabau Practice Management.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=birdeye&focus%5B%5D=weave-weave&focus%5B%5D=modmed&focus%5B%5D=eclinicalworks&focus%5B%5D=curogram&focus%5B%5D=nexhealth&focus%5B%5D=adit&focus%5B%5D=pabau-practice-management)

**Sponsored**

### CAST Highlight

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[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1651&secure%5Bchosen_at%5D=2026-08-03T21%3A38%3A19Z&secure%5Bdisplayable_resource_id%5D=2041&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=58553&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=58553&secure%5Bresource_id%5D=1651&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpatient-engagement%3Fpage%3D9&secure%5Btoken%5D=34d22575782261980376526738c4f5dd5fdac3c3813fa4e017a48f711bfd245d&secure%5Burl%5D=https%3A%2F%2Fwww.castsoftware.com%2Ftryhighlight%3Futm_campaign%3Dg2_clicks_ads%26utm_source%3Dcast_highlight%26utm_medium%3Dtrial_request&secure%5Burl_type%5D=free_trial)

### [Pomelo Health](https://www.g2.com/products/pomelo-health/reviews)

A fresh approach to healthcare - Patient engagement tools designed to simplify provider and patient flows. Online booking, secure messaging, broadcast, appointment reminders, telehealth, mobile check-in, eforms, queue management. All in one place.

**Average Rating:** 3.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Pomelo Health?

- **Workflow Management:** 8.3/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.7/10)
- **Patient Communications:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Pomelo Health?

- **Seller:** [Pomelo Health](https://www.g2.com/sellers/pomelo-health)
- **Year Founded:** 2012
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0ab4deedc0716b5684f9c9ee1b5889d9d6c8f17208b81e8e4e9f762525b8f604&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpomelohealth%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of Pomelo Health?

**["Easy to use appointment reminder software"](https://www.g2.com/survey_responses/pomelo-health-review-5084425)**

**Rating:** 4.5/5.0 stars

_— Verified User in Health, Wellness and Fitness_

[Read full review](https://www.g2.com/survey_responses/pomelo-health-review-5084425)

#### What Are G2 Users Discussing About Pomelo Health?

- [What is Pomelo Health used for?](https://www.g2.com/discussions/what-is-pomelo-health-used-for)

### [PrognoCIS](https://www.g2.com/products/prognocis/reviews)

PrognoCIS EHR by Bizmatics is a comprehensive electronic health record (EHR) solution designed to assist healthcare practices in managing clinical and administrative tasks efficiently. This cloud-based platform caters to a diverse range of healthcare providers, from solo practitioners to large multi-specialty groups, ensuring that practices of all sizes can benefit from its robust features. The primary audience for PrognoCIS EHR includes healthcare professionals seeking to optimize their workflows and improve patient care. With its fully integrated suite of tools, PrognoCIS enhances the operational efficiency of medical practices by offering functionalities such as Practice Management, Medical Billing, Telemedicine, E-Prescribing, and patient portals. These features work together to streamline processes, reduce administrative burdens, and ultimately allow healthcare providers to focus more on patient care. One of the standout aspects of PrognoCIS EHR is its commitment to incorporating cutting-edge technology. The introduction of AI-powered features, such as PrognoAI Scribe, Virtual Assistant, and Past Summary notes, exemplifies this commitment. These tools are designed to enhance productivity by automating routine tasks and providing quick access to patient information, thereby reducing the workload on healthcare providers. This not only saves time but also minimizes the risk of errors, contributing to a more efficient healthcare delivery system. Moreover, PrognoCIS EHR is built with compliance in mind, adhering to all government and CMS regulations. This focus on compliance ensures that healthcare practices can operate without the worry of regulatory issues, allowing them to concentrate on delivering high-quality patient care. The platform's reliability and scalability make it a trusted choice for practices across the nation, as it enhances operational efficiency while elevating the overall patient experience. In summary, PrognoCIS EHR is a versatile and powerful solution that addresses the diverse needs of healthcare practices. By combining advanced technology with essential EHR functionalities, it empowers providers to improve their workflows, maintain compliance, and enhance patient interactions, making it a valuable asset in the evolving landscape of healthcare.

**Average Rating:** 4.2/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate PrognoCIS?

- **Workflow Management:** 8.3/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 8.3/10 (Category avg: 8.5/10)
- **Patient Communications:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind PrognoCIS?

- **Seller:** [PrognoCIS EHR](https://www.g2.com/sellers/prognocis-ehr)
- **Company Website:** prognocis.com
- **Year Founded:** 2002
- **HQ Location:** Niagara Falls, New York, United States
- **Twitter:** @prognocis  
933 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=24cf8e74e3977bd5ac08619a20b437a6eee3b5bcd64018bf00955dfd0fbe5a96&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbizmatics-inc&secure%5Burl_type%5D=linkedin_company_website)  
449 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 82% Small, 18% Medium

#### What Do G2 Reviewers Say About PrognoCIS?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in PrognoCIS, thanks to its organized features and quick access to information.
- Users value the **excellent accessibility** of PrognoCIS, appreciating its organized features and quick information retrieval.
- Users value the **efficient document management** of PrognoCIS, enabling quick access to patient records and billing information.
- Users appreciate the **efficiency** of PrognoCIS in seamlessly managing EMR and billing tasks with quick access to patient accounts.
- Users value the **seamless switching between EMR and billing options** , allowing quick access to patient accounts and claims.

##### Cons

- Users face **billing issues** with PrognoCIS, struggling with employer reimbursements and difficulties in accessing claim histories.
- Users report **poor customer support** , often waiting for assistance with issues that disrupt their workflow and chart management.
- Users face a **5MB file size limit** for document uploads, leading to complications when larger files are mistakenly uploaded.
- Users find PrognoCIS to be **expensive for smaller clinics** , making it less accessible for their needs.
- Users are frustrated with the **file size limit** in PrognoCIS, causing issues with uploading documents to patient charts.

#### What Are Recent G2 Reviews of PrognoCIS?

**["Flexible, Customizable Workflows in One All-in-One Platform"](https://www.g2.com/survey_responses/prognocis-review-12438670)**

**Rating:** 4.5/5.0 stars

_— Rebecca D._

[Read full review](https://www.g2.com/survey_responses/prognocis-review-12438670)

**["Prognocis: Comprehensive, Reliable Platform with Excellent Training and Support"](https://www.g2.com/survey_responses/prognocis-review-12494809)**

**Rating:** 4.0/5.0 stars

_— Jalila L._

[Read full review](https://www.g2.com/survey_responses/prognocis-review-12494809)

### [Retrofit](https://www.g2.com/products/retrofit/reviews)

Retrofit transforms lives and workplaces by improving health, happiness and performance.

**Average Rating:** 4.5/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Retrofit?

- **Workflow Management:** 8.3/10 (Category avg: 8.9/10)
- **Patient Satisfaction Management:** 8.3/10 (Category avg: 8.5/10)
- **Patient Communications:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Retrofit?

- **Seller:** [Retrofit](https://www.g2.com/sellers/retrofit)
- **HQ Location:** N/A
- **Twitter:** @retrofitme  
2,383 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Medium, 33% Small

#### What Are Recent G2 Reviews of Retrofit?

**["Easy to implement higly mobilized"](https://www.g2.com/survey_responses/retrofit-review-4852282)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/retrofit-review-4852282)

**["Retrofit turns your HTTP API into a Java interface."](https://www.g2.com/survey_responses/retrofit-review-5422103)**

**Rating:** 4.0/5.0 stars

_— Vikesh V._

[Read full review](https://www.g2.com/survey_responses/retrofit-review-5422103)

#### What Are G2 Users Discussing About Retrofit?

- [What is Retrofit used for?](https://www.g2.com/discussions/what-is-retrofit-used-for)

### [Semble](https://www.g2.com/products/semble/reviews)

Healthcare is complex, your systems shouldn’t be. Semble is the only open system built for private healthcare, uniting your tools, teams and data together in a single platform. Spend less time clicking between systems and more time treating patients.

**Average Rating:** 5.0/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Semble?

- **Workflow Management:** 10.0/10 (Category avg: 8.9/10)
- **Patient Communications:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Semble?

- **Seller:** [Semble](https://www.g2.com/sellers/semble)
- **Year Founded:** 2016
- **HQ Location:** London, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9653a6739e4d02d8b2db9e01033c877880cb1f092d1da1f144a2c56fc92a9f6a&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsemble-health&secure%5Burl_type%5D=linkedin_company_website)  
119 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Semble?

**["Semble Streamlines Clinical Workflows with an Intuitive All-in-One System"](https://www.g2.com/survey_responses/semble-review-12605939)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/semble-review-12605939)

**["Effortless Booking and Outstanding Support"](https://www.g2.com/survey_responses/semble-review-12600160)**

**Rating:** 5.0/5.0 stars

_— David R._

[Read full review](https://www.g2.com/survey_responses/semble-review-12600160)

### [Sesame Communications](https://www.g2.com/products/sesame-communications/reviews)

Sesame Communications helps dental care providers to accelerate new patient acquisition and transform the patient experience.

**Average Rating:** 4.5/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Sesame Communications?

- **Workflow Management:** 8.3/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.7/10)
- **Patient Communications:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Sesame Communications?

- **Seller:** [Sesame Communications](https://www.g2.com/sellers/sesame-communications)
- **Year Founded:** 1999
- **HQ Location:** Seattle, US
- **Twitter:** @Sesame247  
1,671 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c0adb3e3694963f09371030b49274c6c6d5e9cb2a7eb3ce5716bd8831b8df227&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsesame-communications&secure%5Burl_type%5D=linkedin_company_website)  
62 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Sesame Communications?

**["Helpful and efficient"](https://www.g2.com/survey_responses/sesame-communications-review-5463763)**

**Rating:** 5.0/5.0 stars

_— Ioana I._

[Read full review](https://www.g2.com/survey_responses/sesame-communications-review-5463763)

**["Quick, easy, user friendly"](https://www.g2.com/survey_responses/sesame-communications-review-3244498)**

**Rating:** 5.0/5.0 stars

_— Verified User in Medical Practice_

[Read full review](https://www.g2.com/survey_responses/sesame-communications-review-3244498)

#### What Are G2 Users Discussing About Sesame Communications?

- [What is Sesame Communications used for?](https://www.g2.com/discussions/what-is-sesame-communications-used-for)

### [SoftClinic Patient Portal](https://www.g2.com/products/softclinic-patient-portal/reviews)

The Patient Portal is a web-based system which serves as a secure communication link between patient and physician/clinic.

**Average Rating:** 4.8/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate SoftClinic Patient Portal?

- **Workflow Management:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind SoftClinic Patient Portal?

- **Seller:** [JVS Group](https://www.g2.com/sellers/jvs-group)
- **Year Founded:** 2002
- **HQ Location:** Ahmedabad, IN
- **Twitter:** @JvsGroup  
661 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=02be410d7a45e1923048a7d7514e2ddaff180e6b56daab649d7a17fae45f5dbb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1610505%2F&secure%5Burl_type%5D=linkedin_company_website)  
89 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 150% Medium, 100% Small

#### What Are Recent G2 Reviews of SoftClinic Patient Portal?

**["The system for any size of hospitals."](https://www.g2.com/survey_responses/softclinic-patient-portal-review-2945695)**

**Rating:** 5.0/5.0 stars

_— Caren J._

[Read full review](https://www.g2.com/survey_responses/softclinic-patient-portal-review-2945695)

**["SoftClinic patient portal is the game changer."](https://www.g2.com/survey_responses/softclinic-patient-portal-review-796477)**

**Rating:** 4.5/5.0 stars

_— Joel M._

[Read full review](https://www.g2.com/survey_responses/softclinic-patient-portal-review-796477)

### [Stride EMR](https://www.g2.com/products/stride-emr/reviews)

StrideEMR is a modern, AI-powered electronic medical record (EMR) and practice management platform specifically designed for outpatient therapy clinics. This innovative solution addresses the unique needs of therapy practices by integrating essential functions such as digital patient intake, clinical documentation, online marketing, and comprehensive revenue cycle management (RCM) into a single, cohesive system. Unlike traditional EMR systems that often rely on disparate tools and manual processes, StrideEMR provides a unified experience that enhances operational efficiency and patient care. Our AI model is native to Stride, not just bolted on as an afterthought. This intelligence powers automation across the entire clinic lifecycle—eliminating redundant tasks, increasing efficiency, and helping teams make smarter, faster decisions. By structuring the system in this way, Stride is not only addressing your current needs but also creating a foundation for future advancements. This architecture allows us to seamlessly integrate AI and automation capabilities as they evolve, ensuring that your platform stays at the forefront of innovation. From AI assisted documentation and automated plan-of-care adherence to intelligent wait list and benefits verification, Stride streamlines front office, clinical, and billing operations. On the RCM side, Stride automates claim creation, coding assistance, and payment tracking—reducing denials and improving time to reimbursement. The AI Assistant can understand when a claim needs to be appealed and does the work for you ensuring the more complete payer collections and more revenue to your bottom line. The result? Personalized patient care, fewer manual steps for your team, and a platform that scales with your growth—delivering measurable ROI from day one.

**Average Rating:** 4.8/5.0

**Total Reviews:** 8

#### How Do G2 Users Rate Stride EMR?

- **Workflow Management:** 10.0/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 8.3/10 (Category avg: 8.5/10)
- **Patient Communications:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Stride EMR?

- **Seller:** [Stride EMR](https://www.g2.com/sellers/stride-emr)
- **Company Website:** strideemr.ai
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d0071810ca25fb89b0561b3900c28acac3821fa141296e17db597332c34a4804&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstrideemr%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Health, Wellness and Fitness
- **Company Size:** 63% Small, 38% Medium

#### What Do G2 Reviewers Say About Stride EMR?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Stride EMR, noting its simple interface and quick training for staff.
- Users commend the **rapid customer support** of Stride EMR, noting its efficiency and thoroughness during transitions.
- Users value the **affordable pricing** of Stride EMR, appreciating excellent support and ease of use.
- Users find Stride EMR to be extremely **efficient** , saving time and reducing errors in administrative tasks.
- Users value the **user-friendly interface** and **fast customer support** of Stride EMR, enhancing efficiency and satisfaction.

##### Cons

- Users face **data management issues** with Stride EMR, struggling with appointment tracking and case evaluations.
- Users report **scheduling issues** with Stride EMR, hindering appointment tracking and management effectively.
- Users report **technical issues** with Stride EMR, including software bugs and user interface complications, but fixes are prompt.
- Users express frustration with the **limited features** of Stride EMR, citing issues with appointment tracking and patient management.
- Users struggle with the **inability to carry forward evaluations** and automatic cancellation of future appointments for discharged patients.

#### What Are Recent G2 Reviews of Stride EMR?

**["nothing but positive experiences"](https://www.g2.com/survey_responses/stride-emr-review-11487993)**

**Rating:** 5.0/5.0 stars

_— Ana M._

[Read full review](https://www.g2.com/survey_responses/stride-emr-review-11487993)

**["Stride EMR review"](https://www.g2.com/survey_responses/stride-emr-review-11485572)**

**Rating:** 5.0/5.0 stars

_— Alicia C._

[Read full review](https://www.g2.com/survey_responses/stride-emr-review-11485572)

### [TrueLark](https://www.g2.com/products/truelark/reviews)

TrueLark AI for dental is for DSOs and multi-location dental practices. It's an AI-powered patient communications solution that integrates with your PMS. TrueLark AI answers 100% of missed calls and converses with patients via SMS or web chat. Patients can book/cancel/reschedule appointments and get answers to questions right in the text thread with a few clicks. Our clients convert phone calls to bookings convert online leads to new patients, reduce costs and improve the patient experience. Plus, the monthly cost is less than a week's wages for a front desk or call center employee.

**Average Rating:** 4.4/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate TrueLark?

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind TrueLark?

- **Seller:** [Weave](https://www.g2.com/sellers/weave)
- **Year Founded:** 2008
- **HQ Location:** Lehi, Utah
- **Twitter:** @getweave  
2,008 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea2a371b80dc4fd1e4ae27c8a4302d1cd659f95b6534780b38a609f2bbb4b387&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1271877%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,173 employees on LinkedIn®
- **Ownership:** NYSE: WEAV

#### Who Uses This Product?

- **Company Size:** 86% Small, 7% Large

#### What Do G2 Reviewers Say About TrueLark?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **effective front desk communication** capabilities of TrueLark, streamlining operations and enhancing efficiency.
- Users value the **immediate response time** of TrueLark, ensuring every call and opportunity is addressed promptly.
- Users appreciate the **text messaging feature** for its ease of use and innovative support in communication.
- Users value the **efficient appointment management** of TrueLark, streamlining front desk operations and reducing staffing costs.
- Users appreciate the **communication ease** with TrueLark, enjoying the convenience of voice messages and text replies.

##### Cons

- Users struggle with **scheduling issues** , facing problems like appointments booked at unavailable times and confusing setups.
- Users report **booking issues** with TrueLark, including discrepancies and unnecessary extra time added to appointments.
- Users experience **linking issues** with TrueLark, leading to the creation of duplicate patient records.
- Users report **inaccurate scheduling** , leading to confusion with days, times, columns, and provider information.
- Franchisees feel hindered by **limited control over settings** in TrueLark, impacting their customization options.

#### What Are Recent G2 Reviews of TrueLark?

**["Never miss opportunities"](https://www.g2.com/survey_responses/truelark-review-11755094)**

**Rating:** 5.0/5.0 stars

_— Owings Mills M._

[Read full review](https://www.g2.com/survey_responses/truelark-review-11755094)

**["Has made my job easier!"](https://www.g2.com/survey_responses/truelark-review-11755396)**

**Rating:** 5.0/5.0 stars

_— ALS Alexandria M._

[Read full review](https://www.g2.com/survey_responses/truelark-review-11755396)

### [WellWink](https://www.g2.com/products/wellwink/reviews)

WellWink is a leading healthcare technology company that empowers medical practices with innovative solutions for patient engagement, care management, and practice growth. Our advanced platform seamlessly integrates technology and services to create a comprehensive ecosystem for healthcare providers. With features such as real-time scheduling, telehealth, patient communication, eNotes, clinical templates, chronic care management, and remote patient monitoring, WellWink revolutionizes the way medical offices deliver care. Backed by digital marketing expertise, website development, and resource augmentation services, WellWink enables healthcare stakeholders to enhance their online presence, attract new patients, and streamline operations. Our mission is to connect healthcare with technology and services, ensuring optimal patient outcomes and practice success.

**Average Rating:** 4.8/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate WellWink?

- **Workflow Management:** 10.0/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 10.0/10 (Category avg: 8.5/10)
- **Patient Communications:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind WellWink?

- **Seller:** [WellWInk](https://www.g2.com/sellers/wellwink)
- **Year Founded:** 2018
- **HQ Location:** Hackensack , US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=20a67c764c450c6b56d061f1de00929f7a665c027209161f35319ee11d02d607&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwellwink&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 50% Medium

#### What Are Recent G2 Reviews of WellWink?

**["Empowering Healthcare Excellence: A Game-Changer for Patient Engagement"](https://www.g2.com/survey_responses/wellwink-review-8437222)**

**Rating:** 5.0/5.0 stars

_— Arya H._

[Read full review](https://www.g2.com/survey_responses/wellwink-review-8437222)

**["WellWink is best for Patient Engagement and Care Coordination"](https://www.g2.com/survey_responses/wellwink-review-8422113)**

**Rating:** 4.5/5.0 stars

_— Andy M._

[Read full review](https://www.g2.com/survey_responses/wellwink-review-8422113)

### [AccuRx](https://www.g2.com/products/accurx/reviews)

Mission at accuRx is to bring patients and their healthcare teams together, to make patients healthier and the healthcare workforce happier.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate AccuRx?

- **Workflow Management:** 10.0/10 (Category avg: 8.9/10)
- **Patient Satisfaction Management:** 10.0/10 (Category avg: 8.5/10)
- **Patient Communications:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind AccuRx?

- **Seller:** [AccuRx](https://www.g2.com/sellers/accurx)
- **Year Founded:** 2016
- **HQ Location:** Liverpool Street, GB
- **Twitter:** @accuRx  
4,155 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=70533e370114fc0d521978679c6294c7f7ca9a1d760192525796be7828449f79&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faccurx%2F&secure%5Burl_type%5D=linkedin_company_website)  
236 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of AccuRx?

**["Useful tool for managing communication with patients"](https://www.g2.com/survey_responses/accurx-review-5185554)**

**Rating:** 5.0/5.0 stars

_— Krisztina B._

[Read full review](https://www.g2.com/survey_responses/accurx-review-5185554)

#### What Are G2 Users Discussing About AccuRx?

- [What is AccuRx used for?](https://www.g2.com/discussions/accurx-what-is-accurx-used-for)
- [What is AccuRx used for?](https://www.g2.com/discussions/what-is-accurx-used-for)

### [AdvancedMD](https://www.g2.com/products/advancedmd/reviews)

AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health records, medical billing, patient engagement tools, telemedicine functionality, patient charts, reputation management, financial analytics and business intelligence reporting that all work together to automate medical practice workflows. Integrated workflows automates the patient journey and improves the patient experience, starting with self-scheduling onsite or telemedicine appointments. Reminders can be sent to via text or email to notify of patient appointments . Using automated functionality, insurance eligibility verification for next-day patients runs automatically and alerts staff of potential issues. Intake and consent forms are sent through a patient portal and automatically collected into the patient chart. With a physician dashboard, charting and prescriptions can be done from a centralized location. Charge capture occurs during the charting process without billing staff needing to copy or paste. AdvancedMD's cloud platform provides remote access and the highest levels of data security available. AdvancedMD is browser agnostic for Mac and Windows operating systems and is available for any mobile device via an iOS and Android app.

**Average Rating:** 3.6/5.0

**Total Reviews:** 62

#### How Do G2 Users Rate AdvancedMD?

- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind AdvancedMD?

- **Seller:** [AdvancedMD](https://www.g2.com/sellers/advancedmd)
- **Year Founded:** 1999
- **HQ Location:** South Jordan, UT
- **Twitter:** @advancedmd  
45,930 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=50a7ce92ba684d566ee5072302d6851bb7e3a95e65adb0a3e1e56b86afe84835&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F41691%2F&secure%5Burl_type%5D=linkedin_company_website)  
627 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Medical Practice, Hospital & Health Care
- **Company Size:** 63% Small, 27% Medium

#### What Do G2 Reviewers Say About AdvancedMD?

_AI-generated summary from verified user reviews_

##### Cons

- Users report serious **billing issues** with AdvancedMD, feeling mistreated and unsupported throughout the onboarding process.
- Users report significant **communication issues** , leading to poor onboarding experiences and lack of response from support teams.
- Users report significant **delays** in onboarding and support, complicating the setup and overall experience with AdvancedMD.
- Users express concerns about the **expensive costs** of AdvancedMD, feeling it lacks value for the price paid.
- Users report experiencing a **inefficient workflow** due to poor onboarding and a lack of dedicated support.

#### What Are Recent G2 Reviews of AdvancedMD?

**["BEST SOFTWARE FOR BILLING"](https://www.g2.com/survey_responses/advancedmd-review-5262985)**

**Rating:** 5.0/5.0 stars

_— Verified User in Medical Practice_

[Read full review](https://www.g2.com/survey_responses/advancedmd-review-5262985)

**["Exceptional EMR System"](https://www.g2.com/survey_responses/advancedmd-review-8978343)**

**Rating:** 4.0/5.0 stars

_— Megan C._

[Read full review](https://www.g2.com/survey_responses/advancedmd-review-8978343)

#### What Are G2 Users Discussing About AdvancedMD?

- [What is AdvancedMD used for?](https://www.g2.com/discussions/what-is-advancedmd-used-for) - 1 comment

### [AtlasOne](https://www.g2.com/products/atlasone/reviews)

Unlock self-service bookings, provider and customer lead surveys and forms, data-driven insights and lots more. The software provides customizable online booking, staff scheduling, client management, customer surveys and assessments, electronic health records, data reporting, document uploads, and health and medical notes. Our platform makes healthcare and government organizations more efficient, able to customise and send surveys and remain compliant through an intuitive and highly customizable system.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate AtlasOne?

- **Workflow Management:** 10.0/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 10.0/10 (Category avg: 8.5/10)
- **Patient Communications:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind AtlasOne?

- **Seller:** [Atlasopen](https://www.g2.com/sellers/atlasopen)
- **Year Founded:** 2017
- **HQ Location:** Richmond, AU
- **Twitter:** @atlasopen\_today  
53 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5fe711537fe2510b0c18952f6dce63e940372b871089496e3690fda9595ad8f5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fatlasopen%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Large, 50% Small

#### What Do G2 Reviewers Say About AtlasOne?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **online scheduling and live booking system** of AtlasOne, significantly enhancing their business operations.
- Users value the **online scheduling and live booking system** for significantly enhancing their business operations.

#### What Are Recent G2 Reviews of AtlasOne?

**["Excellent survey tool for children and young people in care"](https://www.g2.com/survey_responses/atlasone-review-9645742)**

**Rating:** 5.0/5.0 stars

_— Lisa W._

[Read full review](https://www.g2.com/survey_responses/atlasone-review-9645742)

**["Fantastic software"](https://www.g2.com/survey_responses/atlasone-review-11248498)**

**Rating:** 5.0/5.0 stars

_— Verified User in Accounting_

[Read full review](https://www.g2.com/survey_responses/atlasone-review-11248498)

### [Carecierge](https://www.g2.com/products/carecierge/reviews)

Carecierge is a care coordination and patient engagement platform that helps healthcare providers, payers, and community-based organizations streamline value-based care programs. Designed for the CMS GUIDE dementia care model and beyond, Carecierge automates task-based workflows, compliance documentation, and population health reporting—reducing administrative burden and improving patient and caregiver outcomes. Our intuitive platform integrates with existing systems, enabling faster onboarding, better communication, and measurable quality improvements for healthcare organizations nationwide.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Carecierge?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Carecierge?

- **Seller:** [Carecierge](https://www.g2.com/sellers/carecierge)
- **Year Founded:** 2024
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f14f2814718da1fc833619b0166ae1b6a603c67efe7b9e8d98cdab9ba889363&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcarecierge%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Carecierge?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **customizability** of Carecierge, appreciating the owner's commitment to tailoring the software to their needs.

##### Cons

- Users find Carecierge's **limited user control** frustrating, as it restricts admin features in the new software.

#### What Are Recent G2 Reviews of Carecierge?

**["Carecierge Review"](https://www.g2.com/survey_responses/carecierge-review-11565779)**

**Rating:** 4.5/5.0 stars

_— Verified User in Medical Practice_

[Read full review](https://www.g2.com/survey_responses/carecierge-review-11565779)

### [CareClinic](https://www.g2.com/products/careclinic/reviews)

CareClinic Patient Engagement software provides clinicians and pharmacies with remote patient management tools and the ability to offer consumers a way to order refills directly from the mobile or web app. Our app enables patients to manage their treatment to improve outcomes, enabling value-based care. Follow up reminders can be sent manually or automatically, patients can read educational material and add send alerts directly to the provider in case of thresholds being met.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate CareClinic?

- **Workflow Management:** 6.7/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind CareClinic?

- **Seller:** [CareClinic Software](https://www.g2.com/sellers/careclinic-software)
- **Year Founded:** 2019
- **HQ Location:** Toronto, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3a0b70bc7db1a5e7142c24286b7d2175263485b4a7550018d8a853d2627875fc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcareclinic-io%2F&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of CareClinic?

**["Works great to understand patients"](https://www.g2.com/survey_responses/careclinic-review-3531326)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/careclinic-review-3531326)

#### What Are G2 Users Discussing About CareClinic?

- [What is CareClinic used for?](https://www.g2.com/discussions/what-is-careclinic-used-for)

### [CareCloud Breeze](https://www.g2.com/products/carecloud-carecloud-breeze/reviews)

CareCloud Community is a suite of patient engagement and social tools that give you, your practice and your patients a secure way to communicate and collaborate with one another. Engage patients anywhere through a mobile patient portal to provide a better experience for them while reducing administrative hassle for your practice.

**Average Rating:** 3.9/5.0

**Total Reviews:** 4

#### Who Is the Company Behind CareCloud Breeze?

- **Seller:** [CareCloud](https://www.g2.com/sellers/carecloud)
- **Year Founded:** 1999
- **HQ Location:** Somerset, NJ
- **Twitter:** @CareCloud  
6,517 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=116e75f00f6028c255f628c31ca9bbd38dbfd317f6c558a0e39dd5c571b34790&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F314704%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,551 employees on LinkedIn®
- **Ownership:** NASDAQ: CCLD

#### Who Uses This Product?

- **Company Size:** 50% Large, 50% Medium

#### What Are Recent G2 Reviews of CareCloud Breeze?

**["CareCloud is the best scheduling software."](https://www.g2.com/survey_responses/carecloud-breeze-review-807653)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/carecloud-breeze-review-807653)

**["Practice Management"](https://www.g2.com/survey_responses/carecloud-breeze-review-9435894)**

**Rating:** 4.0/5.0 stars

_— Eng Naveed ._

[Read full review](https://www.g2.com/survey_responses/carecloud-breeze-review-9435894)

#### What Are G2 Users Discussing About CareCloud Breeze?

- [What is CareCloud Breeze used for?](https://www.g2.com/discussions/what-is-carecloud-breeze-used-for)

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Similar Categories

- [Interactive Patient Care Systems (IPC)](/categories/interactive-patient-care-systems-ipc)
- [Other Patient Experience](/categories/other-patient-experience)
- [Patient Case Management](/categories/patient-case-management)

- [Patient Intake](/categories/patient-intake)
- [Patient Relationship Management (PRM)](/categories/patient-relationship-management-prm)
- [Patient Scheduling](/categories/patient-scheduling)

- [Remote Patient Monitoring (RPM)](/categories/remote-patient-monitoring-rpm)

[Browse Patient Engagement Themes](/categories/patient-engagement/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated October 3, 2024

Patient engagement software facilitates the encouragement of a patient’s active participation in the maintenance of their health, the building of a collaborative patient-doctor relationship, and the improvement of the overall patient experience. Hospitals, medical practices, and other healthcare organizations are increasingly becoming subject to the same kinds of expectations that retail and hospitality industries deal with; as a result, patients expect compassion, acknowledgment, immediate communication, and easy access to information from their healthcare providers.

Products in the patient engagement category must offer one or more of the following functions: patient portal or patient communication, reputation management, outreach and marketing, surveys and feedback, patient education, self care management, or appointment reminder. Providing a patient portal to facilitate communication between provider and patient as well as enable active participation of the patient in regards to their own health is a major benefit of patient engagement solutions. Patient engagement software enables hospitals and clinics to practice reputation management and feedback generation, triggering a cycle of post-appointment reviews, reputation boosting, practice and provider adjustments, and overall improved patient experience. Patient engagement tools can also simplify the process of reaching out or marketing to new or referred patients, which can include the dissemination of health education information and literature. Patients with chronic care, as well as their physicians, can leverage patient engagement software to maintain their at-home or self-administered medication or therapy regimens. Some patient engagement solutions can also serve as appointment reminders, either via the patient portal or [HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging).

Patient engagement software can either be patient facing or physician facing, and take myriad forms—anything from a patient portal to medical online reputation management tools to patient-experience survey management capabilities. Patient engagement software equips healthcare organizations with tools to improve methods and levels of engagement. Patient engagement software can integrate with relevant technologies such as [interactive patient care systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc), [telemedicine software](https://www.g2.com/categories/telemedicine), [patient intake software](https://www.g2.com/categories/patient-intake), [EHR software](https://www.g2.com/categories/ehr), and [clinical communication and collaboration software](https://www.g2.com/categories/clinical-communication-and-collaboration).

To qualify for inclusion in the Patient Engagement category, a product must:

- Provide a method of active patient engagement such as patient portal, patient surveys, digital intake forms
- Improve or provide insight to healthcare organizations on ways to improve patient satisfaction
- Track and measure improvement of patient experience

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