It has excellent customer service. Researchers can reach patients through text or email to remind them of their appointments without having to call each one individually. It saves our office personnel a lot of time. Review collected by and hosted on G2.com.

They don't have an option, though, because sending documents securely is a HIPAA mandate. When there are problems and they cannot gain access, should call OperaDDS, who then contact the office and assist them in gaining access to the documents. Review collected by and hosted on G2.com.