Best Outbound Call Tracking Software - Page 12

How Many Outbound Call Tracking Software Products Does G2 Track?

Total Products under this Category: 185

Category Stats (Sep 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Artisan (+2.14%) - Among all products in this category, Artisan recorded the largest rating increase compared to last month

Last updated: September 29, 2026

How Does G2 Rank Outbound Call Tracking Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 119,200+ Authentic Reviews
  • 185+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Outbound Call Tracking Software

G2 Grid® for Outbound Call Tracking Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Sales Hub, Nooks, Orum, Quo, Agentforce Sales (formerly Salesforce Sales Cloud), Aircall, CloudTalk, and Salesloft.

Underlying data: [Grid® JSON](https://www.g2.com/categories/outbound-call-tracking/grids.json?focus%5B%5D=hubspot-sales-hub&focus%5B%5D=nooks&focus%5B%5D=orum&focus%5B%5D=quo-quo&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=aircall&focus%5B%5D=cloudtalk&focus%5B%5D=salesloft)

Mitel Dialer

Who Is the Company Behind Mitel Dialer?

  • Seller: Mitel Networks
  • Year Founded: 1972
  • HQ Location: Kanata, Ontario
  • Twitter: @Mitel
    22,451 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4,002 employees on LinkedIn®
  • Total Revenue (USD mm): $1,300

Moon Dialer

Moon Dialer is an All-in-one call manager & dialer app that is useful for individuals or businesses for worldwide calling. Majorly used in corporate houses and especially in 'Call Center', the app does auto & manual dialing​ using built-in Phone calling, Skype, or FaceTime. Main Features: - SIM Free Calling - Unlimited Call Recording - Unlimited Call History - WiFi Calls - International Calls - Auto Dialer - Call Reminder/Scheduler - Auto Disposition - Sync Data Over Cloud & access all your devices Additional Features: - Use the app to make real phone calls over WiFi or data plan if no network or roaming. - Use your current phone number as caller ID - Import/load leads or contact data from CSV file - Import contacts from the device Address Book - Create and manage leads/contacts campaign wise - Easy & Auto columns mapping for CSV Import - Import contacts (CSV file) via iTunes, DropBox, URL, WIFI - Sorting by names, status, dispositions name - Filtering by dispositions Call Ended, Busy, Call Back, etc. - Create your own/custom disposition list and also hide/show from an existing list - Easy to filter contacts by the campaign, scheduled, week or month-wise, etc - International Calling App Supported: Default Phone, Skype, FaceTime Do you wish to use an iPad without SIM or iPod to make free calls? Don't worry! Use your Phone number as your iPad or iPod number using our app. We’ve always wanted to do sim-free calling but maybe never acted on it, right? This is when the best VoIP calling app comes to your rescue in the name of Moon Dialer. Moon Dialer is the #1 iOS internet calling application for call recording, WiFi and international calling purposes. Making it the best auto dialer in the market. It is a multipurpose app that lets you access many features simultaneously. Moon Dialer is a smart calling app that effectively allows importing contacts, sorting, filtering, free calling, voice call using wifi, and much more. worldwide calling can be quickly done with the best VoIP dialer app from Moon Dialer. If you would like to start international calling or calls over WiFi with unlimited call recordings, this app is for you. You can make free calls using your data plan or WiFi internet connection when low cell network and continue using your current cell number as your caller ID. Moreover, with Moon Dialer, you can start recording your calls without your iPhone. If you wish to do a voice call using wifi, leave your worry to Moon Dialer because it has got you covered. Just download the app and let all your concerns about Call Recorder, Call Operator, or Call Manager end with Moon Dialer, the best VOIP calling app. Moon Dialer can be conferred as the best alternative to Zoiper because of its VoIP call functionality.

Who Is the Company Behind Moon Dialer?

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Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Optico

Optic is a call tracking solution to track phone calls from your marketing campaigns.

Who Is the Company Behind Optico?

  • Seller: Optico
  • Year Founded: 2015
  • HQ Location: Marseille, FR
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Outboundless

Outboundless is an outsourced cold calling service that plugs you into vetted, US based SDRs at an affordable rate. We handle list building, data, scripts, and the dialer. You get experienced callers, not trainees. Ideal for B2B startups that want senior talent without hiring in-house.

Who Is the Company Behind Outboundless?

PRO-T-S

PRO-T-S is a predictive dialer for the research industry that supports remote interviewers, audio recording, VoIP support, inbound/outbound, and CATI.

Who Is the Company Behind PRO-T-S?

Pulse

Pulse is an enterprise-grade telecom solution provider for enterprises since the year 2003. Headquarted in Chennai, Pulse is a Class A Telecom Solution provider, providing Internet Leased Line Connectivity as well as Domestic and International Calling solutions for the enterprise market. Pulse harnessed the power of WebRTC to provide seamless browser-based calling solutions. Integrations with Whatsapp Business as well as SMS Messaging provide a unified communications platform. Armed with integrations into multiple CRM's / ERP's, Pulse can be a one stop solution for an enterprise's telecom needs.

Average Rating: 3.2/5.0

Total Reviews: 3

How Do G2 Users Rate Pulse?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.3/10)

Who Is the Company Behind Pulse?

Who Uses This Product?

  • Company Size: 33% Small, 33% Large

What Do G2 Reviewers Say About Pulse?

AI-generated summary from verified user reviews

Pros
  • Users value the customization options in Pulse, enhancing their experience and satisfaction with the product.
  • Users praise the exceptional monitoring team of Pulse, claiming an overall positive experience with their service.
Cons
  • Users report issues with customer support, mentioning that their helpline sometimes goes on an endless loop.
  • Users report frustrations with poor customer support, including issues with the helpline going in loops.

What Are Recent G2 Reviews of Pulse?

Quvu

Quvu is an innovative, fully cloud-based contact centre management system. Our self-built technology empowers businesses to positively transform how they handle customer contact, analyse performance and improve agent productivity. Incorporating Predictive and Preview Dialling, our advanced iQ Wallboard, Real-Time Customisable Statistics, Ofcom & TPS Compliance and many more intelligent features, Quvu delivers tangible benefits to call centres of all sizes. Powered through an award-winning VoIP platform, everything you need to manage your entire operation is accessed through a user-friendly web interface in just your web browser. Whether you’re looking to increase sales, conduct market research or guarantee customer retention, Quvu helps you speak to more customers and prospects whilst providing you with the tools that will present valuable and actionable insights that you can use to improve performance.

Average Rating: 3.0/5.0

Total Reviews: 1

Who Is the Company Behind Quvu?

Who Uses This Product?

  • Company Size: 100% Small

RevRing

RevRing is the all-in-one sales platform for insurance agents and call floors. Live leads by the call from a built-in marketplace, a predictive dialer with TCPA compliance built into the settings, a CRM with pipelines and automations, built-in quoting for final expense, Medicare, and term, and AI that scores every call and coaches the agent. One login, per-seat pricing, monthly or annual. Lead Marketplace: live-transfer campaigns (final expense, term, IUL, Medicare, Medicare Advantage, auto) billed per connected call after a billable buffer; per-campaign consent forms; publisher wallets with auto-recharge; refunds for out-of-state or ineligible callers filed from the call screen. Dialer and compliance: 1 to 3 line power and predictive dialing; calling windows enforced in the contact's time zone from the area code, with dual-time-zone states opening only when legal in both; federal and state DNC scrub on import and again before every dial; per-list consent attestation (who, when, IP address, exact wording); Number Health that retires spam-flagged caller IDs overnight; per-campaign abandonment tracking; an exportable compliance dashboard covering calling-window and DNC violations, abandonment rate, opt-outs, late bridges, and short rings; opt-out records retained; Trust Hub for carrier and SHAKEN/STIR registration. CRM: contacts, pipelines, scripts shown during the call, automations triggered by stage changes or call outcomes, bulk SMS and email, callbacks shown in the consumer's local time, and integrations with HubSpot, Copper, Podio, LeadConnector, and Zapier. Quoting: final expense, Medicare Advantage, Medicare Supplement, and term life quoters with health conditions and medications factored in, carrier preferences, and NIPR-synced licenses per state. AI and coaching: AI call scoring with summaries and coaching feedback; an AI Call Simulator across 12 product lines, each with a compliance focus and a hard mode that sets a compliance trap; live supervision with listen, whisper, and barge; bootcamps for group training; scoreboards ranked on conversations, not dials; an MCP connector so Claude, ChatGPT, Cursor, or VS Code can read your account. Enterprise: white-label, SSO (SAML/OIDC), self-hosted deployment, workforce management, SOC 2, HIPAA BAA, GDPR DPA. Pricing: Starter $39.99, Scale $59.99, Pro $89.99 per seat per month; annual billing saves 10%; RevRing CRM add-on $70 per seat; usage billed per minute, per message segment, and per call scored. Enterprise plans are custom. RevRing (revring.com) is based in Aventura, Florida, and is not affiliated with RevRing AI (revring.ai).

Who Is the Company Behind RevRing?

  • Seller: RevRing
  • Year Founded: 2026
  • HQ Location: Aventura, US
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

RT Telephony

Introducing RT Telephony Effective communication is key for any business looking to maximize potential sales and minimize support call loads. RT Telephony provides you with the tools to do just that. Features like SMS Conversations, Click to Call, voice recordings of all your calls among many others, provide a great integration of telephony services into SugarCRM as well as SuiteCRM. Click to Call On any 'Phone' field from any module (custom or default), including Leads, Contacts, and Accounts, click on the call button to initiate a call. Based on your preference, the call can be made via your account's Twilio number or a personal number. If call recording is enabled, each completed call is saved in the form of a voice recording, and attached to the related record. Screen Pop for Inbound Calls If someone calls, this integration checks for any available Sugar user. The call is then displayed in a popup to that end user and if the contact exists in the CRM, the contact's information is also displayed in the pop-up. After the call is complete, all call-related information is stored in the CRM along with a recording of the call. IVR and Voicemail RT Telephony also provides the option to send the calls to voicemail. You can even set up extensions for your users so that any incoming calls are prompted to dial the appropriate extension to reach that user. You will need to manually enable these features when setting up RT Telephony. SMS In addition to verbal communication, RT Telephony supports textual conversation, SMS Campaigns, and predefined SMS templates. SMS conversations can be started with any Contact, Lead, or Account as long as there is a phone number associated with them. SMS Campaign You can create and initiate SMS Campaigns for targeted contacts by creating target lists and scheduling messages to be sent to those lists. You can also create SMS templates and save them to use in campaigns. When creating a campaign, simply choose your template, set the time you want to initiate the campaign, and attach a target list. From the campaign record's menu, choose " Run this campaign" to get it started. To know more, visit: https://www.rolustech.com/rttelephony/

Who Is the Company Behind RT Telephony?

  • Seller: Rolustech
  • Year Founded: 2008
  • HQ Location: San Francisco, US
  • Twitter: @RolustechCRM
    1,474 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    270 employees on LinkedIn®

SalesRiver

SalesRiver is an all-in-one sales enablement platform designed to streamline and enhance the operations of distributed sales teams across various industries, including insurance, mortgage, financial services, real estate, and home services. By integrating customer acquisition, lead and call routing, performance insights, and sales team management into a single, customizable platform, SalesRiver empowers organizations to optimize their sales processes and drive revenue growth. Key Features and Functionality: - Advanced Lead and Call Distribution: Intelligently routes leads and calls based on flexible criteria to ensure optimal assignment and increased conversion rates. - Built-In Ping Post System: Facilitates seamless lead distribution and management, enhancing efficiency in handling potential customers. - Integrated CRM and VOIP Softphone: Combines customer relationship management with inbound and outbound calling capabilities, providing a unified communication solution. - Real-Time Reporting and Analytics: Offers comprehensive insights into sales performance, enabling data-driven decision-making and continuous improvement. - White Label Branding: Allows organizations to customize the platform's appearance and domain to align with their brand identity. - Team Hierarchy Management: Supports infinite team hierarchies, co-op money management, and granular performance reporting to effectively oversee and optimize sales teams. Primary Value and Solutions Provided: SalesRiver addresses the complexities faced by organizations with distributed sales teams by centralizing and automating critical sales and marketing workflows. The platform's intelligent lead and call routing ensure that prospects are promptly and appropriately assigned, enhancing conversion rates. Comprehensive performance analytics provide visibility into team operations, facilitating informed decision-making and targeted coaching. By offering a customizable, white-labeled solution, SalesRiver enables businesses to maintain brand consistency while improving operational efficiency and maximizing marketing return on investment.

Who Is the Company Behind SalesRiver?

Salestrail

Salestrail helps remote sales teams keep track of mobile calls. The solution consists of an analytics dashboard and a smartphone app that automatically captures calls. Choose to track the data to the Salestrail analytics dashboard, to Salesforce or to any other system through our APIs. - 5-minute setup - No changes in the way you work - Hassle-free scaling across your team - 100% automatic, 0% technical work - Accurate call statistics for incentive system

Average Rating: 4.8/5.0

Total Reviews: 2

Who Is the Company Behind Salestrail?

  • Seller: LiiD
  • Year Founded: 2014
  • HQ Location: Helsinki, FI
  • Twitter: @salestrail
    10,345 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    12 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Large, 50% Small

What Are Recent G2 Reviews of Salestrail?

What Are G2 Users Discussing About Salestrail?

Sonant AI

Sonant AI is the leading voice AI receptionist and phone answering system for Property & Casualty (P&C) insurance agencies, independent insurance agents, and insurance brokers across the United States and Canada. Eliminate missed calls and transform routine incoming calls into revenue by automating quote intake, appointment scheduling, email/texting workflows, AMS/BMS/CRM updates, and client inquiries 24/7 with zero wait times. Trusted by 100+ independent P&C insurance agencies across the United States and Canada to handle after-hours calls, reduce staff burnout, and scale operations without hiring additional administrative staff. Built specifically for Property & Casualty insurance workflows in the US and Canadian markets, Sonant integrates seamlessly with leading Agency Management Systems (AMS) including EZLynx, Applied Epic (Certified integration), Hawksoft, Momentum, QQCatalyst, and AgencyZoom to automatically capture call data, qualify insurance leads, and update your AMS/CRM/BMS in real-time. Sonant is an Applied Certified Integration Vendor - the first voice AI certified for Applied Epic. Connecting voice to Epic normally means purchasing Applied API access separately and signing an additional agreement. With Sonant, agencies do neither: Sonant reads client and policy data live from Epic during the call, then writes the activity, notes, and call summary back to the correct account afterward. Most agencies are live in 5–10 days. Key Features for P&C Insurance Agencies: - 24/7 AI-powered insurance call answering (never miss a quote request) - Property & Casualty insurance-trained AI (understands auto, home, commercial lines) - US and Canadian insurance terminology and workflows - Automated insurance quote intake and policy information requests - Multilingual support: English, Spanish, French, Portuguese, Mandarin + 10 more languages - Smart appointment scheduling synced with your calendar - Instant call transcription and CRM integration - Custom SMS and email workflows for agent routing - Intelligent transfer to human agents for complex claims or policy changes - Real-time AMS/CRM/BMS updates (EZLynx, Applied Epic, Hawksoft, etc.) - Enterprise Security: SOC2 Type 2 & GDPR certified for insurance compliance - Applied Certified Integration Vendor - the first voice AI certified for Applied Epic - No separate Applied API purchase or additional agreement for Epic agencies - Live in 5–10 days with no change to how your team works in Epic Perfect for independent P&C insurance agencies, Property & Casualty agents, commercial lines brokers, and personal lines agencies across the US and Canada looking to stop losing after-hours opportunities, reduce turnover, and grow without adding headcount. Let your producers focus on closing deals instead of answering routine calls. Trusted by 100+ insurance agencies saving 50+ hours per month on administrative calls, improving client satisfaction with instant responses, and capturing quotes that would otherwise be missed outside business hours. Stop losing insurance opportunities outside business hours. Let Sonant handle routine calls while your team focuses on closing policies and building client relationships.

Average Rating: 4.9/5.0

Total Reviews: 5

How Do G2 Users Rate Sonant AI?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.3/10)

Who Is the Company Behind Sonant AI?

Who Uses This Product?

  • Top Industries: Insurance
  • Company Size: 60% Small, 40% Medium

What Are Recent G2 Reviews of Sonant AI?

SureVoIP

VoIP is no longer a new technology. It's not difficult, but the benefits are huge. All you need are IP phones and an internet connection. We do the rest. Whether you have existing equipment or nothing, SureVoIP can help.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind SureVoIP?

  • Seller: Surevoip
  • Year Founded: 2009
  • HQ Location: United Kingdom
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About SureVoIP?

AI-generated summary from verified user reviews

Pros
  • Users find the amazing technology of SureVoIP's VoIP services invaluable for seamless communication over the network.
Cons
  • Users find the lack of intuitiveness in SureVoIP's interface detracting from their overall experience.
  • Users feel that SureVoIP has limited features, highlighting the need for improvements in user interface and experience.

What Are Recent G2 Reviews of SureVoIP?

Thirdlane Multi Tenant PBX

Thirdlane Multi-Tenant PBX is a white-label UCaaS platform for MSPs, service providers, and telecom resellers who need scale, control, and margin. Launch branded voice, messaging, and collaboration for thousands of tenants from a single platform, with APIs and CRM integrations to automate provisioning, billing, and workflows. Deploy cloud, on-prem, or hybrid to fit your model. Main features: - True multi-tenant architecture with per-tenant isolation, templates, and policies - VoIP calling with IVR, queues, recording, and advanced routing - Branding and white-label controls - APIs, webhooks, and CRM integrations for click-to-call and screen pops - Centralized provisioning, role-based admin, and audit logs - Messaging Queues for inbound SMS and WhatsApp - faster response and smoother workflows - Powerful dashboards on demand - with Grafana integration (optional) - Real-time system dashboards for platform admins - live visibility across the platform - Call analysis reports - clear visuals and quick insights - DID-level outbound message limits - daily and monthly controls for safety and compliance - Flexible deployment options - cloud, on-prem, or hybrid - Thirdlane Connect - white-label softphone, omnichannel messaging, and video app See how Thirdlane helps MSPs, UCaaS providers, resellers, and enterprises deliver white-label multi-tenant communications. Request a live demo today: https://www.thirdlane.com

Average Rating: 3.8/5.0

Total Reviews: 2

How Do G2 Users Rate Thirdlane Multi Tenant PBX?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 9.3/10)

Who Is the Company Behind Thirdlane Multi Tenant PBX?

  • Seller: Thirdlane
  • Year Founded: 2003
  • HQ Location: Fairfax, US
  • Twitter: @thirdlanepbx
    47 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®
  • Ownership: Third Lane Technologies, LLC

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About Thirdlane Multi Tenant PBX?

AI-generated summary from verified user reviews

Pros
  • Users value the efficient communication capabilities of Thirdlane Multi Tenant PBX, making client management seamless and effective.
  • Users commend the helpful customer support from Thirdlane, particularly appreciating the founder's dedication to customer satisfaction.
  • Users find the user-friendly interface of Thirdlane Multi Tenant PBX essential for efficient daily communication across multiple clients.
  • Users find Thirdlane Multi Tenant PBX to be remarkably easy to use, thanks to attentive support from the founder.
  • Users find the easy communication with the helpful founder invaluable for a better experience with Thirdlane.
Cons
  • Users find the interface complicated, leading to dissatisfaction and a perception of being outdated among customers.
  • Users find the interface complex, leading to dissatisfaction and a perception of being outdated among customers.
  • Users find the complex process of Thirdlane Multi Tenant PBX challenging, impacting customer satisfaction and user experience.
  • Users find the interface complicated, leading to dissatisfaction and perceptions of being outdated by customers.
  • Users find the interface overly complicated, leading to dissatisfaction and a perception of being outdated.

What Are Recent G2 Reviews of Thirdlane Multi Tenant PBX?

Julie Jung
JJ
Researched and written by Julie Jung
Updated October 3, 2024