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Best Outbound Call Tracking Software - Page 12

Julie Jung
JJ
Researched and written by Julie Jung

Outbound call tracking software allows users to call leads directly through the solution and record call and prospect data. These solutions are used to quickly contact prospective customers to get a jump on a sales opportunity. Outbound call tracking products provide click-to-call features for fast dialing, generate local numbers for more likely responses, and automate voicemails and follow-up emails. In addition, products can record calls for training purposes and sort prospects based on the probability of a successful sale. Outbound call tracking solutions are most commonly used for inside sales representatives and telemarketers interested in converting new customers. CRM integrations are very common, particularly when being used to store prospect information and notes regarding past phone calls.

To qualify as an outbound call tracking solution, a product must:

Allow users to place calls directly from the platform
Track call interaction data
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Featured Outbound Call Tracking Software At A Glance

Outreach
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Highest Performer:
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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172 Listings in Outbound Call Tracking Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VoiceReach live conversation connects technology makes one-on-one phone outreach significantly more efficient, and help sales managers achieve breakthrough improvements.

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VoiceReach features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nexsales
    Year Founded
    2008
    HQ Location
    Cupertino, US
    LinkedIn® Page
    www.linkedin.com
    54 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VoiceReach live conversation connects technology makes one-on-one phone outreach significantly more efficient, and help sales managers achieve breakthrough improvements.

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
VoiceReach features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Nexsales
Year Founded
2008
HQ Location
Cupertino, US
LinkedIn® Page
www.linkedin.com
54 employees on LinkedIn®
Entry Level Price:$40.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VoiceSpin is a cloud-based VoIP telephony provider offering robust call center solutions for SMBs and large-scale enterprises, empowering them to manage their inbound and outbound communications effec

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VoiceSpin features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Voicespin
    Year Founded
    2005
    HQ Location
    Givatayim, IL
    LinkedIn® Page
    www.linkedin.com
    88 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VoiceSpin is a cloud-based VoIP telephony provider offering robust call center solutions for SMBs and large-scale enterprises, empowering them to manage their inbound and outbound communications effec

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
VoiceSpin features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Voicespin
Year Founded
2005
HQ Location
Givatayim, IL
LinkedIn® Page
www.linkedin.com
88 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VoxoLib offers a robust telecom platform allowing their customers to send and receive phone calls.

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VoxoLib features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    VoxoLib
    HQ Location
    Paris, FR
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VoxoLib offers a robust telecom platform allowing their customers to send and receive phone calls.

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
VoxoLib features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
VoxoLib
HQ Location
Paris, FR
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WildJar helps businesses become wildly successful by delivering cutting edge Voice and SMS solutions. Founded in 2016, WildJar is helping more than 4,000 companies worldwide connect with their custom

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 50% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WildJar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Easy Setup
    1
    Cons
    Call Recording Issues
    1
    Delays
    1
    Recording Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WildJar features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    WildJar
    Year Founded
    2016
    HQ Location
    Sydney, AU
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WildJar helps businesses become wildly successful by delivering cutting edge Voice and SMS solutions. Founded in 2016, WildJar is helping more than 4,000 companies worldwide connect with their custom

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 50% Mid-Market
WildJar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Easy Setup
1
Cons
Call Recording Issues
1
Delays
1
Recording Issues
1
WildJar features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
WildJar
Year Founded
2016
HQ Location
Sydney, AU
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
(5)4.9 out of 5
View top Consulting Services for XTIUM Contact Center
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Entry Level Price:Starting at $85.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Calls, text/SMS, email, webchat, workforce management … all of these omnichannel contact center features are table stakes, ensuring agents can deliver a great customer experience that builds lasting r

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 40% Mid-Market
    • 40% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • XTIUM Contact Center features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Xtium
    Year Founded
    2007
    HQ Location
    New York, NY
    LinkedIn® Page
    www.linkedin.com
    478 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Calls, text/SMS, email, webchat, workforce management … all of these omnichannel contact center features are table stakes, ensuring agents can deliver a great customer experience that builds lasting r

Users
No information available
Industries
No information available
Market Segment
  • 40% Mid-Market
  • 40% Small-Business
XTIUM Contact Center features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Xtium
Year Founded
2007
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
478 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yadaphone is a modern VoIP solution built for organizations that need reliable, low-cost international calling without the overhead of traditional telecom infrastructure. It delivers a familiar Skype-

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Yadaphone features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Yadaphone
    Year Founded
    2025
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yadaphone is a modern VoIP solution built for organizations that need reliable, low-cost international calling without the overhead of traditional telecom infrastructure. It delivers a familiar Skype-

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Yadaphone features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Yadaphone
Year Founded
2025
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
(273)4.6 out of 5
Optimized for quick response
View top Consulting Services for Zendesk Contact Center
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zendesk for Contact Center is built with AI at its core to remove the gaps between channels, agents, and systems so every contact gets resolved faster across voice, self-service, and digital. Powered

    Users
    • Team Lead
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 59% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zendesk Contact Center Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Helpful
    6
    Intuitive
    5
    Customer Support
    4
    Efficiency
    4
    Cons
    Missing Features
    3
    Slow Performance
    2
    Access Control
    1
    Access Restrictions
    1
    Assignment Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zendesk Contact Center features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zendesk
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @Zendesk
    103,173 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,692 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zendesk for Contact Center is built with AI at its core to remove the gaps between channels, agents, and systems so every contact gets resolved faster across voice, self-service, and digital. Powered

Users
  • Team Lead
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 59% Mid-Market
  • 29% Small-Business
Zendesk Contact Center Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Helpful
6
Intuitive
5
Customer Support
4
Efficiency
4
Cons
Missing Features
3
Slow Performance
2
Access Control
1
Access Restrictions
1
Assignment Issues
1
Zendesk Contact Center features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Zendesk
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@Zendesk
103,173 Twitter followers
LinkedIn® Page
www.linkedin.com
7,692 employees on LinkedIn®