# Best Online Community Management Software - Page 3

## How Many Online Community Management Software Products Does G2 Track?

**Total Products under this Category:** 204

### Category Stats (Jul 2026)

- **Average Rating:** 4.49/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Viafoura (+0.42%) - Among all products in this category, Viafoura recorded the largest rating increase compared to last month

_Last updated: July 27, 2026_

## How Does G2 Rank Online Community Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 7,000+ Authentic Reviews
- 204+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Online Community Management Software
 ![G2 Grid® for Online Community Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/online-community-management/grids.png?focus%5B%5D=82178&focus%5B%5D=1238701&focus%5B%5D=38066&focus%5B%5D=54410&focus%5B%5D=3786&focus%5B%5D=42248&focus%5B%5D=76395&focus%5B%5D=25642)

Highlighted products: Mighty Networks, Circle, Hivebrite, Webex Events & Webinars, Gainsight Customer Communities, Thinkific, Bevy, and Glue Up.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-community-management/grids.json?focus%5B%5D=mighty-networks&focus%5B%5D=circle-so-circle&focus%5B%5D=hivebrite&focus%5B%5D=webex-events-webinars&focus%5B%5D=gainsight-customer-communities&focus%5B%5D=thinkific&focus%5B%5D=bevy&focus%5B%5D=glue-up)

**Sponsored**

### Brand24

Brand24 Brand24 is one of the most advanced social media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversations about their brands, products, and competitors across the web. Brand24 empowers its users to stay updated on what's being said about their businesses online, get customer insights, engage communities, identify sales leads, improve social customer service, reach out to influencers, and monitor their competition. It's a solid and affordable media monitoring tool to help you manage online reputation, track and assess marketing campaigns, track your competitors, get customer feedback, do social selling and more.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=297&secure%5Bchosen_at%5D=2026-07-31T09%3A48%3A47Z&secure%5Bdisplayable_resource_id%5D=297&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=297&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=5791&secure%5Bresource_id%5D=297&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-community-management%3Fpage%3D3&secure%5Btoken%5D=7f7c524bb8f667a720f7c2ae5aee86fc294cd040f4e20dfd212db5d58bdcbfca&secure%5Burl%5D=https%3A%2F%2Fapp.brand24.com%2Fuser%2Fregister-account%2F%3Fcustom_form%3D506%26utm_source%3Dg2.com%26utm_medium%3Dcpc%26utm_campaign%3Dlistings&secure%5Burl_type%5D=custom_url)

### [Heartbeat](https://www.g2.com/products/heartbeat-chat-heartbeat/reviews)

Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, event pages, voice channels, analytics, referral program management, and full payments suite — all under your own website.

**Average Rating:** 4.8/5.0

**Total Reviews:** 30

#### How Do G2 Users Rate Heartbeat?

- **Community Feeds & Discussions:** 9.4/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 9.1/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 9.7/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Heartbeat?

- **Seller:** [Heartbeat Chat](https://www.g2.com/sellers/heartbeat-chat)
- **Year Founded:** 2020
- **HQ Location:** Sandy Springs, Georgia
- **Twitter:** @HeartbeatChat  
409 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d44310ebc60ec6539dff79c1c6de46fdba8f7bda78b891d7d3859ee44c70cd1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fheartbeatchat%2F&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Professional Training & Coaching
- **Company Size:** 87% Small, 10% Medium

#### What Do G2 Reviewers Say About Heartbeat?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Heartbeat, enjoying its straightforward navigation and helpful resources.
- Users commend Heartbeat for its **dedicated community and robust support** , enjoying a seamless, ad-free environment.
- Users appreciate the **easy setup** of Heartbeat, allowing for a quick and smooth initiation of the platform.
- Users enjoy the **navigation ease** of Heartbeat, finding it straightforward and user-friendly like a social network.
- Users value how Heartbeat enhances **communication and emotional stability** with easy, instant check-ins throughout the day.

##### Cons

- Users report **glitches and bugs** in Heartbeat that need addressing, but see potential for improvement.
- Users find the **difficult setup** of Heartbeat requires significant study and possibly third-party solutions for efficiency.
- Users feel that the **expensive plans** of Heartbeat hinder accessibility and lack trial opportunities for proper evaluation.
- Users face **integration issues** with Heartbeat, making it hard to effectively embed features and manage community joins.
- Users find the **lack of integrations** frustrating, limiting their ability to trial features effectively before commitment.

#### What Are Recent G2 Reviews of Heartbeat?

**["Minimalist Feel with Powerful Functionality"](https://www.g2.com/survey_responses/heartbeat-review-12702982)**

**Rating:** 5.0/5.0 stars

_— Katerina P._

[Read full review](https://www.g2.com/survey_responses/heartbeat-review-12702982)

**["Effortless Community Management, Stellar Support"](https://www.g2.com/survey_responses/heartbeat-review-13112292)**

**Rating:** 5.0/5.0 stars

_— Amanda H._

[Read full review](https://www.g2.com/survey_responses/heartbeat-review-13112292)

### [AtomChat](https://www.g2.com/products/atomchat/reviews)

AtomChat provides quick chat solutions for your website. With real time text, audio as well as video calling options. We are a ready to use chat application/plugin which easily integrates with more than 30 platforms and makes your website chat ready in minutes! The plugin also provides you with features such as: Group or Private Text - This enables your users to have one on one conversations or start a group text chain! Voice & Video Calling - Now you can provide your users the power to jump on a voice or video call with just a simple click of a button with the help of AtomChat! We guarantee a secure and reliable connection to ensure your users can talk to each other without any interruptions! Collaborative Features - AtomChat also comes equipped with features to help your users collaborate with each other and make work fun! Your users can either make use of the whiteboard on the plugin or can also share their screen with one another to make sharing of ideas and documents easier and quicker! Multilingual Integration - What if your community of users belong to different parts of the world and speak different languages? Not to worry! With AtomChat, your whole community can now converse with each other in real time without having to worry about the language barrier! We provide real time translation and also an Admin Panel through which you can configure AtomChat to speak to your users in their language! Monetize with tiered access and ads - At AtomChat we realize chat is a premium yet necessary feature in today’s world. Hence, we also give you the power to sell it and make monetary gains from it! You can allow role based access to your users. You can also take advantage of the credit deduction system and charge per minute/charge per message and have your users pay more to use more! You could also run custom ads on AtomChat and monetize! Communication in today’s world is of utmost importance. Miscommunication or lack of communication can cause misunderstanding which can lead to a lack of productivity! That’s where we come in! AtomChat as a product helps you not only integrate chat to your website but because of the features it possesses helps your users have clear and precise conversations! This will not only help in your site getting traction but will also help you gain new users! We at AtomChat also provide our customers with low costs and integration assistance which helps your journey from buying to using that much easier! We also provide a 14-day free trial which would help you understand AtomChat and its uses better! So that you are completely sold and convinced about the product before purchasing it!

**Average Rating:** 4.7/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate AtomChat?

- **Community Feeds & Discussions:** 8.3/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 9.7/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 7.1/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)

#### Who Is the Company Behind AtomChat?

- **Seller:** [AtomChat](https://www.g2.com/sellers/atomchat)
- **Year Founded:** 2019
- **HQ Location:** Simpsonville, US
- **Twitter:** @atomchatapp  
100 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=829758b50989793f550e6ad59bab91957a009a970740c428fa80866eefac55f8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fteam-atomchat%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 92% Small, 8% Medium

#### What Are Recent G2 Reviews of AtomChat?

**["Professional chat system with excellent support"](https://www.g2.com/survey_responses/atomchat-review-12928188)**

**Rating:** 4.5/5.0 stars

_— Andy M._

[Read full review](https://www.g2.com/survey_responses/atomchat-review-12928188)

**["atomchat review"](https://www.g2.com/survey_responses/atomchat-review-8519349)**

**Rating:** 5.0/5.0 stars

_— Sajjat H._

[Read full review](https://www.g2.com/survey_responses/atomchat-review-8519349)

#### What Are G2 Users Discussing About AtomChat?

- [What is AtomChat used for?](https://www.g2.com/discussions/what-is-atomchat-used-for)

### [Zapnito](https://www.g2.com/products/zapnito/reviews)

Zapnito is the community platform built for personalized knowledge sharing. Maximize customer lifetime value by connecting customers to trusted knowledge and people — at the right time. With Zapnito, you can build a custom branded community platform and host discussions, content, courses, events and more – under one domain. To ensure your community’s long-term success – engagement dashboards help drive ROI, and our team of UK-based experts provide essential strategic guidance. Since 2015, Zapnito has helped industry leading B2B brands to transform millions of customers into community participants – making us the perfect technology partner to power community-led growth. In addition to providing a leading online community platform, Zapnito also offers expert strategic support and the Zapnito Community brings together 500+ community leaders to learn, share and connect.

**Average Rating:** 4.6/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Zapnito?

- **Community Feeds & Discussions:** 7.0/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 5.6/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 7.7/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Zapnito?

- **Seller:** [Zapnito](https://www.g2.com/sellers/zapnito)
- **Year Founded:** 2014
- **HQ Location:** London, England
- **Twitter:** @zapnito  
1,162 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6dacac7553d9c9693c783494b807865cbf3b10b3047b1fb20e4124812496eaf9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2863601%2F&secure%5Burl_type%5D=linkedin_company_website)  
30 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 80% Small, 13% Medium

#### What Are Recent G2 Reviews of Zapnito?

**["Zapnito has become central to our engagement strategy"](https://www.g2.com/survey_responses/zapnito-review-4234832)**

**Rating:** 5.0/5.0 stars

_— Matthias G._

[Read full review](https://www.g2.com/survey_responses/zapnito-review-4234832)

**["Zapnito is everything you need (and more) - no plugins or integrations required!"](https://www.g2.com/survey_responses/zapnito-review-4247247)**

**Rating:** 5.0/5.0 stars

_— Stephen M._

[Read full review](https://www.g2.com/survey_responses/zapnito-review-4247247)

#### What Are G2 Users Discussing About Zapnito?

- [What is Zapnito used for?](https://www.g2.com/discussions/what-is-zapnito-used-for)

### [Ning](https://www.g2.com/products/ning/reviews)

Ning is a solution that gives you tools and expertise to engage your own community in a scalable integrated social platform that allows you to build and launch your own social network.

**Average Rating:** 3.1/5.0

**Total Reviews:** 15

#### How Do G2 Users Rate Ning?

- **Community Feeds & Discussions:** 8.3/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 8.3/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.1/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Ning?

- **Seller:** [Ning](https://www.g2.com/sellers/ning)
- **Year Founded:** 2004
- **HQ Location:** Menlo Park, CA
- **Twitter:** @Ning  
18,496 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3a6b8ec47d4af9a0faddb527b4ed8599c1221bc611671212a07070cad995ef81&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fning%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
291 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 63% Small, 31% Medium

#### What Do G2 Reviewers Say About Ning?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **appealing themes** of Ning, appreciating the variety of catchy and classic designs available.
- Users love the **appealing variety of themes** in Ning, appreciating both catchy and classic design options.

##### Cons

- Users feel the product is **expensive** given its performance relative to free social media alternatives like Facebook and Instagram.

#### What Are Recent G2 Reviews of Ning?

**["My experience as a long time Ning user"](https://www.g2.com/survey_responses/ning-review-1576996)**

**Rating:** 4.0/5.0 stars

_— Jorge G._

[Read full review](https://www.g2.com/survey_responses/ning-review-1576996)

**["Ning Solution"](https://www.g2.com/survey_responses/ning-review-4558356)**

**Rating:** 4.0/5.0 stars

_— LaQuay L._

[Read full review](https://www.g2.com/survey_responses/ning-review-4558356)

### [Website Toolbox Forums](https://www.g2.com/products/website-toolbox-forums/reviews)

The easiest way to create your community forum in the cloud. No coding, software, or servers required. Fully customizable, single sign on, embedded into your website, robust security controls, and monetization via fees or ads. Typical forum systems have hundreds of settings that take a lifetime to understand and manage. Great software should be intuitive. It shouldn't take days of your life to set up and manage. We make forums simple, easy, and user-friendly. Find out more by taking the features tour.

**Average Rating:** 4.4/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Website Toolbox Forums?

- **Community Feeds & Discussions:** 8.3/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 7.2/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.8/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Website Toolbox Forums?

- **Seller:** [Website Toolbox](https://www.g2.com/sellers/website-toolbox)
- **Year Founded:** 2008
- **HQ Location:** Noida, Uttar Pradesh
- **Twitter:** @websitetoolboxx  
2,703 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=466289a699c27b598793250a59bc3763c7003d72cd56da6274e5e3ecfaa68f6a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1681324%2F&secure%5Burl_type%5D=linkedin_company_website)  
57 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 86% Small, 14% Medium

#### What Are Recent G2 Reviews of Website Toolbox Forums?

**["Easy to use, very customizable. "](https://www.g2.com/survey_responses/website-toolbox-forums-review-3719923)**

**Rating:** 5.0/5.0 stars

_— Zachary O._

[Read full review](https://www.g2.com/survey_responses/website-toolbox-forums-review-3719923)

**["A community of magicians..."](https://www.g2.com/survey_responses/website-toolbox-forums-review-3771528)**

**Rating:** 5.0/5.0 stars

_— Rudy T._

[Read full review](https://www.g2.com/survey_responses/website-toolbox-forums-review-3771528)

#### What Are G2 Users Discussing About Website Toolbox Forums?

- [What is Website Toolbox Forums used for?](https://www.g2.com/discussions/what-is-website-toolbox-forums-used-for)

### [ProBoards](https://www.g2.com/products/proboards/reviews)

ProBoards is a tech company that allows consumers to create online communities and forums.

**Average Rating:** 4.0/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate ProBoards?

- **Community Feeds & Discussions:** 8.3/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 9.0/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 9.7/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind ProBoards?

- **Seller:** [ProBoards](https://www.g2.com/sellers/proboards-07fc38af-7d3a-445b-a6c6-0db656c9ce73)
- **Year Founded:** 2000
- **HQ Location:** Foothill Ranch
- **Twitter:** @proboards  
3,255 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=535e9ef56ad5d630dcda634a7318e110d7888d91c55dcb7bf60059bc22505cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7693670%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 73% Small, 27% Medium

#### What Are Recent G2 Reviews of ProBoards?

**["communicative community"](https://www.g2.com/survey_responses/proboards-review-1822186)**

**Rating:** 5.0/5.0 stars

_— katys m._

[Read full review](https://www.g2.com/survey_responses/proboards-review-1822186)

**["Pro Boards is useful to connect with others like you"](https://www.g2.com/survey_responses/proboards-review-1810452)**

**Rating:** 4.5/5.0 stars

_— Natalie R._

[Read full review](https://www.g2.com/survey_responses/proboards-review-1810452)

### [Khoros Communities](https://www.g2.com/products/khoroscommunities/reviews)

Khoros Communities: The Leading Platform for High-Performing Brand Communities Khoros Communities is a powerful, enterprise-grade platform designed to help brands build and manage thriving online communities. With unmatched engagement features, advanced management tools, and seamless integration capabilities, Khoros empowers companies to foster meaningful customer interactions, drive revenue growth, and enhance customer lifetime value. More Fortune 100 companies trust Khoros than any other provider, making it the industry leader in community engagement and success. Unparalleled Value and Innovation Khoros delivers exceptional value through continuous innovation, ensuring that community members, managers, and developers have the tools they need to build and sustain high-performing online communities. Whether the goal is reducing service costs, increasing organic customer engagement, or integrating seamlessly into existing digital ecosystems, Khoros provides the flexibility and scalability that modern enterprises demand. For Buyers: Broadest Set of Engagement Features Khoros Communities offers the most extensive set of engagement features and interaction styles available on the market. The platform’s patented rank and reputation engine incentivizes ongoing participation, while its next-generation web framework ensures a premium user experience that is responsive, accessible, and optimized for both desktop and mobile. These capabilities enable brands to create dynamic, user-friendly communities that foster long-term customer success. For Practitioners: AI-Driven Efficiency, Automation and Spam Management Community managers benefit from AI-powered automation, orchestration, and no-code tools that streamline community management. With Khoros, routine administrative tasks are minimized, allowing community professionals to focus on strategy, engagement, and value-driven initiatives. Built-in analytics and reporting tools further simplify performance tracking, ensuring data-driven decision-making for sustained community growth. Creating a positive community atmosphere also requires continuous moderation to ensure members feel welcome and secure. Khoros provides robust moderation tools that enable teams to efficiently assess and process large volumes of user-generated content in accordance with community guidelines. Whether moderating forum posts, blog comments, knowledge base contributions, or idea submissions, practitioners can proactively manage and resolve flagged content—such as spam, abuse, or other policy violations—before or after publication. This ensures a safe, high-quality experience for all members. For Developers & Influencers: Flexibility, Scalability, and Integration Khoros is built with an API-first architecture and a streamlined developer workflow, making it the most adaptable community platform in the market. Seamless integrations with existing tech stacks enable brands to extend their community’s reach and impact, driving deeper engagement across digital touch points. Whether scaling an existing community or launching a new one, Khoros ensures a smooth and efficient deployment process. With a proven track record of success, Khoros Communities is the trusted solution for brands seeking to maximize the impact of their online communities. By combining cutting-edge technology with industry-leading expertise, Khoros continues to set the standard for high-performing community platforms that drive customer satisfaction and business growth.

**Average Rating:** 4.1/5.0

**Total Reviews:** 89

#### How Do G2 Users Rate Khoros Communities?

- **Community Feeds & Discussions:** 7.8/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 7.5/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.1/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Khoros Communities?

- **Seller:** [Ignite Enterprise Software Solutions](https://www.g2.com/sellers/ignite-enterprise-software-solutions)
- **HQ Location:** Austin, TX
- **Twitter:** @ignitetech  
494 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=eecef5847b3343cd5b4f97baf19c284f73312f381d0f89adc377a47055b54db3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F21226%2F&secure%5Burl_type%5D=linkedin_company_website)  
398 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 45% Large, 31% Medium

#### What Do G2 Reviewers Say About Khoros Communities?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in Khoros Communities, making navigation simple for both new and experienced users.
- Users value the **helpful features** of Khoros Communities, enhancing communication and accessibility across multiple channels.
- Users appreciate the **ease of use and accessibility** of Khoros Communities, enhancing their customer engagement across channels.
- Users appreciate the **ease of navigation** in Khoros Communities, enhancing customer connections and communication across channels.
- Users value the **easy access** to information in Khoros Communities, enhancing user experience and operational efficiency.

##### Cons

- Users find the **editing issues** in Khoros Communities frustrating, as it complicates ticket management and note clarity.
- Users find Khoros Communities to be **a bit expensive** for smaller organizations, despite its valuable features.
- Users report encountering **UI bugs** occasionally, which disrupt their overall experience with Khoros Communities.
- Users are frustrated by the **inability to delete sent messages** , leading to disorganization and confusing ticket notes.
- Users face **editing difficulties** in Khoros Communities, struggling to manage multiple notes on tickets effectively.

#### What Are Recent G2 Reviews of Khoros Communities?

**["The experience is great, and awesome!"](https://www.g2.com/survey_responses/khoros-communities-review-9509643)**

**Rating:** 4.0/5.0 stars

_— Tancy John M._

[Read full review](https://www.g2.com/survey_responses/khoros-communities-review-9509643)

**["Phenomenal customer experience"](https://www.g2.com/survey_responses/khoros-communities-review-10931264)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/khoros-communities-review-10931264)

### [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews)

Influitive allows you to build a community of advocates and invite your customers, developers, partners, and employees to complete challenges, referrals, product reviews, social media posts, and more. As they complete these personalized challenges—which can be targeted to groups or individuals—they automatically earn points, badges, and levels to redeem professional perks and privileges. Easily visualize and report on all activities completed and the ROI of those activities, while integrating with your CRM and marketing automation platform to guide members through the entire customer journey.

**Average Rating:** 4.4/5.0

**Total Reviews:** 388

#### How Do G2 Users Rate Influitive?

- **Community Feeds & Discussions:** 8.2/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 8.0/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.7/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Influitive?

- **Seller:** [Jigsaw Interactive](https://www.g2.com/sellers/jigsaw-interactive)
- **Year Founded:** 2008
- **HQ Location:** Alpharetta, GA
- **Twitter:** @JigsawInteract  
2,025 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7132f8ad365ac54efdc7529949a5ab128e8716986c14a5f60cff8d4922bc5004&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjigsaw-interact%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Customer Marketing Manager, Customer Advocacy Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 49% Medium, 42% Large

#### What Do G2 Reviewers Say About Influitive?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Influitive to be **extremely user-friendly** , simplifying the process of managing events and engaging with their community.
- Users love Influitive for its **strong community engagement** , fostering connections and rewarding participation effectively.
- Users find the **competition fun** aspect of Influitive enjoyable, enhancing engagement and ease of use for newcomers.
- Users value the **engaging interactivities** of Influitive, enhancing customer participation and feedback collection seamlessly.
- Users appreciate the **intuitive design** of Influitive, enabling easy connections and meaningful relationships with their community.

##### Cons

- Users report occasional **bugs in the program** that disrupt functionality and complicate the user experience.
- Users note that **limited features** like the mobile app and notification systems hinder overall user experience.
- Users feel that the **mobile application and notification systems** of Influitive could use significant improvement for better usability.
- Users find **reporting navigation difficult** , noting issues and bugs that hinder effective use of the platform.
- Users often face **software bugs** that cause delays in reporting and hinder the overall user experience.

#### What Are Recent G2 Reviews of Influitive?

**["The clear leader in Customer advocacy platform space, and for good reason"](https://www.g2.com/survey_responses/influitive-review-8210020)**

**Rating:** 4.5/5.0 stars

_— Dean S._

[Read full review](https://www.g2.com/survey_responses/influitive-review-8210020)

**["Great vendor!"](https://www.g2.com/survey_responses/influitive-review-9044891)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer & Network Security_

[Read full review](https://www.g2.com/survey_responses/influitive-review-9044891)

### [TokyWoky Community Platform](https://www.g2.com/products/tokywoky-community-platform/reviews)

TokyWoky builds custom community platforms that help brands gather, engage and activate passionate customers directly on their website. With its gamified white-label platforms, brand marketers can create a unique experience designed to boost brand loyalty for top customers and transforms loyal customers into advocates. Community member engagement can be leveraged to generate UGC at scale, customer insights, live help and advice for fellow shoppers, and more. TokyWoky helps 130+ global brands define their community project, build the right community platform for them, and maximize community value. More info on tokywoky.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate TokyWoky Community Platform?

- **Community Feeds & Discussions:** 7.2/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 7.9/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 7.5/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)

#### Who Is the Company Behind TokyWoky Community Platform?

- **Seller:** [TokyWoky](https://www.g2.com/sellers/tokywoky)
- **Year Founded:** 2013
- **HQ Location:** Paris, Île-de-France
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7be4347542f94cb0401b34a542265aa584baef335732a1e4b409c909d437537a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftokywoky%2F&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 60% Large, 40% Medium

#### What Are Recent G2 Reviews of TokyWoky Community Platform?

**["Good collaboration with TW, helping us to develop our community."](https://www.g2.com/survey_responses/tokywoky-community-platform-review-7747765)**

**Rating:** 4.5/5.0 stars

_— Claudia H._

[Read full review](https://www.g2.com/survey_responses/tokywoky-community-platform-review-7747765)

**["Very nice platform, excellent support, some features still need to be developed"](https://www.g2.com/survey_responses/tokywoky-community-platform-review-7740652)**

**Rating:** 4.0/5.0 stars

_— Laura F._

[Read full review](https://www.g2.com/survey_responses/tokywoky-community-platform-review-7740652)

#### What Are G2 Users Discussing About TokyWoky Community Platform?

- [What is TokyWoky Community Platform used for?](https://www.g2.com/discussions/what-is-tokywoky-community-platform-used-for)

### [Lounjee](https://www.g2.com/products/lounjee/reviews)

Lounjee connects the members of your community or the attendees at your events based on their professional goals and interests. It is an all-in-one community platform that gives you all the tools you need to manage, engage and monetize your community. Members can chat, create group chats, book meetings and have 1-1 or multi-person video calls within the platform. Lounjee provides you with a dashboard to manage communications, reporting and memberships. Lounjee also provides webinar and virtual event functionality, allowing you to host unlimited events all year-round, engaging your community and creating sponsorship and ticket sales opportunities. Lounjee allows you to have all your community, content and events on a single platform.

**Average Rating:** 4.9/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Lounjee?

- **Community Feeds & Discussions:** 9.0/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 8.7/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 9.4/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Lounjee?

- **Seller:** [Lounjee](https://www.g2.com/sellers/lounjee)
- **Year Founded:** 2017
- **HQ Location:** Paris, FR
- **Twitter:** @lounjee  
939 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0fd82aa95e925dd21d3b50f20c818c1b3e7c70f6ca16521d883e76cf042833e1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flounjee&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 87% Small, 7% Large

#### What Are Recent G2 Reviews of Lounjee?

**["perfect networking app"](https://www.g2.com/survey_responses/lounjee-review-5179325)**

**Rating:** 5.0/5.0 stars

_— Rene D._

[Read full review](https://www.g2.com/survey_responses/lounjee-review-5179325)

**["Great product"](https://www.g2.com/survey_responses/lounjee-review-6815159)**

**Rating:** 5.0/5.0 stars

_— Verified User in Management Consulting_

[Read full review](https://www.g2.com/survey_responses/lounjee-review-6815159)

#### What Are G2 Users Discussing About Lounjee?

- [What is Lounjee used for?](https://www.g2.com/discussions/what-is-lounjee-used-for)

### [Base](https://www.g2.com/products/base/reviews)

Base is creating the AI Engagement OS for post-sale growth. Most B2B companies invest heavily in winning customers - but lack the infrastructure to engage them after the deal closes. The result: fragmented customer journeys, low product adoption, missed expansion opportunities, and preventable churn. Base fixes that. We give companies a single platform to orchestrate the entire post-sale customer lifecycle — across onboarding, adoption, expansion, advocacy, and retention. The Base platform analyzes customer signals across product usage, lifecycle milestones, and engagement touchpoints, and turns them into AI-driven customer journeys that run at scale. This enables companies to move from reactive customer management to proactive, automated lifecycle engagement. With Base, teams can: • Drive product adoption and activation • Identify and capture expansion opportunities • Turn customers into advocates • Increase retention and lifetime value • Run lifecycle engagement programs at scale Customer-Led Growth is the next phase of B2B revenue. Base is building the operating system that powers it.

**Average Rating:** 4.4/5.0

**Total Reviews:** 55

#### How Do G2 Users Rate Base?

- **Community Feeds & Discussions:** 7.8/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 8.1/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.8/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Base?

- **Seller:** [Base](https://www.g2.com/sellers/base-02d70fff-c0fe-4cd5-8b53-1ebb41080faf)
- **Company Website:** base.ai
- **Year Founded:** 2018
- **HQ Location:** Tel Aviv,
- **Twitter:** @base\_CLG  
333 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ec43ca0cd427c74a24ea20b7d2a7d1bb7eded014c8b5659ee6eff4a350648e65&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcrowdvocate%2F&secure%5Burl_type%5D=linkedin_company_website)  
40 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 60% Large, 31% Medium

#### What Do G2 Reviewers Say About Base?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Base, making campaigns simple to set up and manage efficiently.
- Users love the **intuitive interface and robust features** of Base, making advocacy engaging and seamless.
- Users commend the **clean and intuitive interface** of Base.ai, enhancing the advocacy experience for both admins and clients.
- Users rave about Base's **excellent and responsive customer support** , consistently enhancing their experience and program success.
- Users appreciate the **easy setup** of Base, ensuring a smooth transition and efficient campaign management.

##### Cons

- Users express frustration over **missing features** like limited templates and customization, affecting functionality and user experience.
- Users find the **feature limitations** of Base restrictive, hindering customization and efficient database management.
- Users face challenges due to **limited functionality** , which restricts customization and data tracking options significantly.
- Users experience **poor customer support** , with slow ticket response times and limited assistance for integration challenges.
- Users face **occasional bugs and instability** , leading to a disrupted experience and delays in support response times.

#### What Are Recent G2 Reviews of Base?

**["Powering a Customer Advocacy Program That Customers Loved by an Innovative Team"](https://www.g2.com/survey_responses/base-review-13160086)**

**Rating:** 5.0/5.0 stars

_— Heather K._

[Read full review](https://www.g2.com/survey_responses/base-review-13160086)

**["Base: intuitive advocacy platform with curated UX/UI and effective social sharing"](https://www.g2.com/survey_responses/base-review-13148973)**

**Rating:** 4.5/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/base-review-13148973)

#### What Are G2 Users Discussing About Base?

- [What is Crowdvocate used for?](https://www.g2.com/discussions/what-is-crowdvocate-used-for)

### [Superpeer](https://www.g2.com/products/superpeer/reviews)

Superpeer Streams is a versatile platform designed to empower creators, educators, and professionals to host interactive livestreams, fostering authentic connections with their audiences. Whether you're conducting tutorials, AMAs, or collaborative sessions, Superpeer Streams provides a seamless, browser-based experience without the need for additional software. Key Features and Functionality: - No App Required: Access and host livestreams directly through your browser on any device with a stable internet connection. - Unlimited Audience Capacity: Engage with an unrestricted number of participants, ensuring your content reaches all interested viewers. - Co-Hosting Capabilities: Collaborate with up to six co-hosts, enhancing the diversity and depth of your presentations. - Interactive Tools: Utilize features like screen sharing, live chat with upvoting, and the ability to invite audience members to the virtual stage for real-time engagement. - Monetization Options: Offer free or paid livestreams, accept donations, and build recurring revenue through channel subscriptions. - Comprehensive Moderation: Maintain a positive environment with chat moderation tools, including the ability to block disruptive participants. - Recording and Analytics: Record your sessions for on-demand access and gain insights into viewer engagement to refine future content. Primary Value and User Solutions: Superpeer Streams addresses the need for a robust, user-friendly platform that enables creators to monetize their expertise while building and nurturing a dedicated community. By offering a suite of interactive features and flexible monetization strategies, it allows users to deliver high-quality, engaging content without technical barriers. This platform is ideal for professionals seeking to expand their reach, enhance audience interaction, and generate sustainable income through live video content.

**Average Rating:** 4.4/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate Superpeer?

- **Community Feeds & Discussions:** 9.6/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 9.2/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 9.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Superpeer?

- **Seller:** [Superpeer](https://www.g2.com/sellers/superpeer)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, US
- **Twitter:** @femkesvs  
51,385 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8cc271c1e9e558c291ebce4d59ba6c5d7413ca40037d234f7ee29631a49a96f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsuperpeer%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 70% Small, 20% Medium

#### What Do G2 Reviewers Say About Superpeer?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Superpeer's platform extremely **easy to explore** , enhancing their communication with customers effortlessly.
- Users rave about the **connectivity with influential people** through Superpeer, enjoying inspiring conversations and personalized learning experiences.
- Users love the **video call feature** of Superpeer for fostering connections and personalized learning across global communities.
- Users highlight Superpeer as **affordable** , making it accessible for new creators to build meaningful communities.
- Users value the **excellent attendee engagement** on Superpeer, fostering strong connections with experts and community support.

##### Cons

- Users find Superpeer's **session pricing expensive** and desire more affordable options for broader accessibility.
- Users face **restricted payment options** that limit accessibility and could benefit from more flexible choices.
- Users indicate the need for **better customer support** and improvement in commission structure for new users.
- Users are frustrated by the **limited customization** options available in Superpeer, which hinder their experience.
- Users face **limited features** in Superpeer, particularly with payment options and customization capabilities.

#### What Are Recent G2 Reviews of Superpeer?

**["The New Way to Connect with Audiences and Experts - Superpeer"](https://www.g2.com/survey_responses/superpeer-review-8217971)**

**Rating:** 5.0/5.0 stars

_— Terry D._

[Read full review](https://www.g2.com/survey_responses/superpeer-review-8217971)

**["The future of building communities and 1-1 Learning"](https://www.g2.com/survey_responses/superpeer-review-8217174)**

**Rating:** 5.0/5.0 stars

_— Stacey C._

[Read full review](https://www.g2.com/survey_responses/superpeer-review-8217174)

### [Tapatalk](https://www.g2.com/products/tapatalk/reviews)

Tapatalk is an application to allow access to Internet forums on mobile devices

**Average Rating:** 3.7/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate Tapatalk?

- **Community Feeds & Discussions:** 7.3/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 7.9/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.8/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Tapatalk?

- **Seller:** [Tapatalk](https://www.g2.com/sellers/tapatalk)
- **Year Founded:** 2012
- **HQ Location:** Santa Monica, CA
- **Twitter:** @tapatalk  
7,426 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 77% Small, 15% Large

#### What Are Recent G2 Reviews of Tapatalk?

**["TAPATALK a modern one"](https://www.g2.com/survey_responses/tapatalk-review-1951047)**

**Rating:** 4.5/5.0 stars

_— Febi M._

[Read full review](https://www.g2.com/survey_responses/tapatalk-review-1951047)

**["Let's Talk"](https://www.g2.com/survey_responses/tapatalk-review-3355843)**

**Rating:** 4.5/5.0 stars

_— Donald B._

[Read full review](https://www.g2.com/survey_responses/tapatalk-review-3355843)

#### What Are G2 Users Discussing About Tapatalk?

- [What is Tapatalk used for?](https://www.g2.com/discussions/what-is-tapatalk-used-for)

### [Disciple](https://www.g2.com/products/disciple/reviews)

We are a community platform company that provides organisations with an independent, fully branded app where their members, content, courses and community live on infrastructure they own, with data that stays theirs. With Disciple community platform, you can create multiple groups to segment your audience, post content and videos, Livestream, sell online courses and subscriptions and use analytics to understand your community better. Your members can create their own profiles and then use that information to find, friend and message each other. Get your own community platform on Web, iOS and Android. We were founded in London in 2015, we are European and GDPR-compliant.

**Average Rating:** 4.3/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate Disciple?

- **Community Feeds & Discussions:** 8.9/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 9.4/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Disciple?

- **Seller:** [Disciple](https://www.g2.com/sellers/disciple)
- **Year Founded:** 2013
- **HQ Location:** London, Greater London
- **Twitter:** @DiscipleMedia  
831 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ef7491b28199622a5194b54296eb7c48e14b4b256a22835f5c52f3cf9d038a67&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5105432%2F&secure%5Burl_type%5D=linkedin_company_website)  
30 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 85% Small, 15% Medium

#### What Are Recent G2 Reviews of Disciple?

**["Easy to use and with fast, helpful support"](https://www.g2.com/survey_responses/disciple-review-13149800)**

**Rating:** 4.5/5.0 stars

_— Franziska O._

[Read full review](https://www.g2.com/survey_responses/disciple-review-13149800)

**["Customizable and User-Friendly with Excellent Personal Services"](https://www.g2.com/survey_responses/disciple-review-13152854)**

**Rating:** 5.0/5.0 stars

_— Miriam W._

[Read full review](https://www.g2.com/survey_responses/disciple-review-13152854)

#### What Are G2 Users Discussing About Disciple?

- [What does Disciple do?](https://www.g2.com/discussions/what-does-disciple-do)
- [How much does disciple app cost?](https://www.g2.com/discussions/how-much-does-disciple-app-cost)
- [What is Disciple media?](https://www.g2.com/discussions/what-is-disciple-media)
- [What is Disciple app?](https://www.g2.com/discussions/what-is-disciple-app)

### [vBulletin Cloud](https://www.g2.com/products/vbulletin-cloud/reviews)

You get a fully functioning and customizable vBulletin site with all the key admin controls, while vBulletin handles the back-end infrastructure for you.

**Average Rating:** 4.0/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate vBulletin Cloud?

- **Community Feeds & Discussions:** 9.6/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 7.9/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 6.7/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.1/10)

#### Who Is the Company Behind vBulletin Cloud?

- **Seller:** [vBulletin Solutions](https://www.g2.com/sellers/vbulletin-solutions)
- **HQ Location:** El Segundo, California
- **Twitter:** @vBulletin  
5,563 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=37455228b11869b612bf10801107ae541e8e97800d4a88edd1ce0380bdc686a6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F675085%2F&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 70% Small, 20% Large

#### What Are Recent G2 Reviews of vBulletin Cloud?

**["Best for building community forum."](https://www.g2.com/survey_responses/vbulletin-cloud-review-5399716)**

**Rating:** 5.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/vbulletin-cloud-review-5399716)

**["V bulletin is acttractive design and fully optimization & ueser friendly"](https://www.g2.com/survey_responses/vbulletin-cloud-review-5399447)**

**Rating:** 5.0/5.0 stars

_— Muhammad K._

[Read full review](https://www.g2.com/survey_responses/vbulletin-cloud-review-5399447)

#### What Are G2 Users Discussing About vBulletin Cloud?

- [How much does vBulletin cost?](https://www.g2.com/discussions/vbulletin-cloud-how-much-does-vbulletin-cost)
- [How much does vBulletin cost?](https://www.g2.com/discussions/how-much-does-vbulletin-cost)
- [Is vBulletin any good?](https://www.g2.com/discussions/is-vbulletin-any-good)
- [What is vBulletin used for?](https://www.g2.com/discussions/what-is-vbulletin-used-for)
- [What is vBulletin Cloud?](https://www.g2.com/discussions/what-is-vbulletin-cloud)

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[Browse Online Community Management Themes](/categories/online-community-management/themes)

 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
A

Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated October 3, 2024

Online community management software creates a digital space to engage, host, and manage an online community. In an online community, members can discuss their thoughts and ideas around shared interests.

Businesses use online community management platforms to create a centralized digital space for productive discussions with their employees or customers and to gain feedback on ideas, products, or services. As a result, companies can address support issues, measure satisfaction, track activity, build stronger relationships with community members, and ultimately gain strategic insights to improve community engagement.

Online community management platforms are used across several industries and departments to support specific business goals for employees and customers. Whether it’s customer support, marketing, or product development, there are many cross-organization benefits from online communities. These tools often integrate with [CMS tools](https://www.g2.com/categories/cms-tools) to share, store, and manage digital content and [help desk software](https://www.g2.com/categories/help-desk) to provide community members with FAQ, Q and A tools, and minor troubleshooting solutions.

Community management software is typically a website-compatible community platform that is easily hosted on a desktop but can also offer a branded mobile app version that is easier for mobile users to engage and stay connected.

To qualify for inclusion in the Online Community Management category, a product must:

- Provide a digital platform or forum to host community discussion and peer-to-peer communication
- Track community member activity with dashboards and analytics that measure engagement, satisfaction, or trending content and discussions
- Provide a library of resources to share information and documentation internally and a content management center
- Provide a member directory and CRM features to manage members in one place

Show More

* * *

## How Do You Choose the Right Online Community Management Software?

### What You Should Know About Online Community Management Software

### Online Community Management software buying insights at a glance 

[Online community management software](https://www.g2.com/categories/online-community-management) enables organizations to design, govern, and scale owned digital spaces where customers and members interact. As engagement expands beyond simple forums into support deflection, product feedback, education, and advocacy, manual approaches introduce inconsistency and moderation risk. A dedicated community management platform centralizes conversations, content, and governance, allowing teams to operationalize engagement across customer community software and enterprise community platforms rather than treating community as a side project.

Based on 500 G2 reviews, buyers most often adopt online community management to improve retention, reduce support load through peer-to-peer answers, and create structured feedback loops with product teams. Overall satisfaction is strong at 4.54/5 stars, with ~92% of reviews rating 4+ stars. Users rate Meets Requirements and Ease of Use highest, while Ease of Setup and Ease of Admin lag, reflecting a category that delivers clear value once properly configured. Likelihood to recommend reinforces that well-run community management becomes a durable growth lever.

Pricing is typically subscription-based, with costs driven by the number of admins and members, branding and white-labeling, analytics depth, automation, and security features like SSO. When comparing affordable community management platforms for small business with enterprise community platforms, buyers should factor in not just licensing, but the ongoing operational effort required to moderate, analyze, and continuously evolve the community.

### **Top 5 FAQs from software buyers:**

- What’s the best online community management tool for driving ongoing engagement?
- Which community management features matter most for moderation at scale?
- How do customer community software platforms integrate with help desk and [CRM](https://www.g2.com/categories/crm) tools?
- What should I budget for affordable community management platforms for small business vs. enterprise community platforms?
- How long does it take to migrate members and content from an existing community?

**G2’s top-rated PSA software** includes [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) **,** [Circle](https://www.g2.com/products/circle-so-circle/reviews) **,** [Hivebrite](https://www.g2.com/products/hivebrite/reviews) **and** [Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews). ([Source](https://www.g2.com/categories/online-community-management?utf8=%E2%9C%93&order=g2_score))

### What are the top-reviewed Online Community Management on G2?

[Mighty Networks](https://www.g2.com/products/mighty-networks/reviews)

- Number of Reviews: 544
- Satisfaction: 100
- Market Score: 92
- G2 Score: 96

[Circle](https://www.g2.com/products/circle-so-circle/reviews)

- Number of Reviews: 217
- Satisfaction: 98
- Market Score: 88
- G2 Score: 93

[Hivebrite](https://www.g2.com/products/hivebrite/reviews)

- Number of Reviews: 147
- Satisfaction: 67
- Market Score: 84
- G2 Score: 76

[Gainsight Customer Communities](https://www.g2.com/products/gainsight-customer-communities/reviews)

- Number of Reviews: 247
- Satisfaction: 62
- Market Score: 90
- G2 Score: 76

[Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews)

- Number of Reviews: 82
- Satisfaction: 53
- Market Score: 94
- G2 Score: 73

Satisfaction reflects user-reported ratings across factors such as ease of use, feature fit, and quality of support. ([Source 2](https://www.g2.com/reports))

Market Presence scores combine review volume, third-party signals, and overall market visibility. ([Source 2](https://www.g2.com/reports))

G2 Score is a weighted composite of Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports))

Learn how G2 scores products. ([Source 1](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..))

### What I Often See in Online Community Management

#### Feedback Pros: What Users Consistently Appreciate

- **A personal, constantly improving platform that simplifies community management through automation**
- _“__I really appreciate Mighty's personal approach and the easy access to their entire team through the Mighty Community. They are always working to improve the platform, regularly updating it to address user needs and respond to feedback. In just the year that I’ve been using Mighty, I’ve noticed a significant increase in features in a short period of time. As someone who manages our Community full-time, I’ve been able to automate many of my daily tasks, which has freed up my time and energy to focus on more exciting, larger projects and initiatives for our members.” -_ [_Jennifer L._](https://www.g2.com/products/mighty-networks/reviews/mighty-networks-review-11912229)_, Mighty Networks Review_
- **A visually polished, flexible platform that streamlines workflows and strengthens member engagement**
- _“__I really appreciate Circle for its aesthetic appeal and functionality, particularly the directory, which is visually pleasing and user-driven. Circle simplifies our workflow with its ease of use and the ability to communicate effectively within the platform. Its APIs, even through third-party tools like Zapier, facilitate seamless integration with other tools we rely on, such as Eventbrite and Square. I love the flexibility it offers to brand cover images, which allows us to refresh the look of the community space effortlessly and recognize sponsors prominently. I'm excited about the potential for Circle to enhance member engagement and retention, increase member lifetime value and provide sponsors with greater visibility and meaningful connections with our audience. Overall, these features significantly contribute to the attractiveness and utility of Circle for our community management needs.”_ _-_ [_Andrea T._](https://www.g2.com/products/circle-so-circle/reviews/circle-review-12010307)_, Circle Review_
- **Easy onboarding with intuitive navigation keeps members participating**
- _“__This tool is ready to use and integrates seamlessly with our website, making it simple to showcase and manage a variety of events. I appreciate its intuitive interface for event registration, as well as its flexible design, which can be customized to suit the specific requirements of each event.” -_ [_Tosh A_](https://www.g2.com/products/webex-events-webinars/reviews/webex-events-webinars-review-12047149)_., Webex Events & Webinars Review_

#### Cons: Where Many Platforms Fall Short

- **Frustration with plan limitations, pricing barriers, and time-intensive setup**
- _“__I am frustrated by the limitations in the Mighty Networks business plan, which restrict access to certain features unless I upgrade to a more costly Path to Pro plan. As a small business owner, the high cost of this plan makes it difficult to access features that seem essential and standard, like certain automations, which should be available to everyone. Additionally, the initial setup of Mighty Networks, while technically straightforward, is quite time-consuming. They don’t emphasize how much effort goes into setting it up beautifully with features like images, courses, and monthly themes. I wish there was an integrated library or easier access to visual resources to streamline this process.”_ _-_ [_Julia H._](https://www.g2.com/products/mighty-networks/reviews/mighty-networks-review-11912213)_, Mighty Networks Review_
- **Powerful capabilities with an initial learning curve**
- _“__It’s a powerful platform, but it can feel complex at first — the setup and customization take time, and some features require a learning curve to use effectively.” -_ [_Jamie V._](https://www.g2.com/products/hivebrite/reviews/hivebrite-review-11774291)_, Hivebrite Review_
- **Limited advanced features and customization depth**
- _“__One thing I don't like is that the platform can feel a bit too basic sometimes. I wish there were more advanced features or customization options, which could make it even easier to use.” -_ [_Giorgos V._](https://www.g2.com/products/gainsight-customer-communities/reviews/gainsight-customer-communities-review-10966287)_,_ _Gainsight Customer Communities Review_

### My Expert Takeaway on Online Community Management Software

Based on G2 reviews, online community management delivers the most durable value when organizations treat community as an operating discipline rather than a content or engagement tactic. High-performing teams establish structure early, clearly defining member roles, designated spaces or groups, moderation rules, and a lightweight taxonomy, which reduces friction later as engagement scales.

Teams that see the strongest outcomes strike a balance between engagement flexibility and operational control. While rich interaction features matter, long-term adoption depends on whether community managers can run the platform without excessive manual effort. The most effective implementations tightly integrate online community management with adjacent workflows, support deflection and escalation, marketing-led advocacy and events, and product feedback and beta programs, so conversations consistently translate into action.

For buyers evaluating affordable community management platforms for small businesses versus enterprise community platforms, the real decision point is governance, not just price. Smaller teams often win by prioritizing speed and low administrative overhead, while larger or customer-facing organizations benefit from permissions, SSO, auditability, and reporting that allow customer community software to function as a system of record. The right fit depends on how central the community is to your operating model and the level of complexity you need to manage as it grows.

### Online Community Management Software FAQs

#### What is online community management?

Online community management is the practice of creating and maintaining a digital space where members interact, ask questions, share knowledge, attend events, and provide feedback. It includes moderation, content programming, member onboarding, analytics, and governance. In software terms, it often means using a platform to centralize discussions, member profiles, resources, and engagement workflows, allowing the community to scale reliably.

#### How to manage online communities?

Start with structure (spaces, rules, roles), then establish recurring rhythms (welcome flows, weekly prompts, events, and support patterns). Set clear moderation policies and escalation paths. Track participation metrics (active members, posts, response time, unanswered questions) and adjust programming based on what actually drives return visits. The most effective teams connect the community to support, product, and marketing workflows.

#### What is the purpose of an online community?

The purpose is to establish an ongoing, owned relationship with your customers, members, or employees. Communities reduce support load through peer-to-peer answers, increase retention by building belonging, and generate product insights through continuous feedback. For many organizations, they also become an advocacy and education channel—helping users learn faster, connect with peers, and stay engaged beyond individual transactions.

#### What are the key features of community management software?

Core features typically include discussion spaces, member profiles and directories, role-based permissions, moderation tools, notifications, analytics, and content management (posts, resources, announcements). Many platforms add events, courses, direct messaging, and integrations with [CRM](https://www.g2.com/categories/crm)/help desk tools. For larger orgs, SSO, advanced governance controls, and deeper reporting become critical to scale safely and consistently.

#### What are the benefits of adopting community management software?

The biggest benefits are scalable engagement and operational efficiency. You get one place to host discussions, organize content, and manage members, reducing fragmentation across email and social channels. Many teams also see support deflection, faster response times, stronger loyalty, and better product feedback. Over time, a well-run community becomes a compounding asset that lowers acquisition costs and improves retention.

### Sources

1. [G2 Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..)
2. [G2 Market Presence Score Overview](https://www.g2.com/reports)

Researched By: [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

**Last updated on: January 9, 2026**