G2

Laura F.

Mid-Market (51-1000 emp.)

2/23/2023

"Very nice platform, excellent support, some features still need to be developed"

4/5

What do you like best about TokyWoky Community Platform?

The support is really great with you, you really try to find solutions related to the daily use of the tool. The client really feels supported, weekly meetings, reports, the training offered. Messaging and tagging members were an important development. Various fun activities for the community, networking through routines. Review collected by and hosted on G2.com.

What do you dislike about TokyWoky Community Platform?

As the tool is still new, the day-to-day support is very good, but in terms of developments and upcoming features in the roadmap, some things have been deprioritized.

We often had small bugs, but the team, once again, has always been responsive and there for us.

Sometimes it would have been nice to come up with even more creative ideas together, to avoid repetition, even though there were very nice proposals like the advent calendar at the end of the year or the "this or that."

The blog needs to be more editorial. Review collected by and hosted on G2.com.

What problems is TokyWoky Community Platform solving and how is that benefiting you?

Propose a discussion space for members, animations according to the editorial line + seasons --> yes very nice, member participation

Host blog articles --> yes but not as nicely as a WordPress or Squarespace blog for example

Boost sales --> yes thanks to product tags but not enough

Recruit new active members --> not enough Review collected by and hosted on G2.com.