Bambi Reviews & Product Details

I really love how easy to use the facility user portal in Bambi is. It's super intuitive for our dispatchers, and the UI is the cleanest we've found for organizing information. The facility user portal has increased convenience so much in the customer experience that our call volume goes down as customers prefer using the portal. The initial setup of Bambi was super easy as well. Additionally, Nirav and his team are amazing—responsive to our needs, questions, and suggestions, with the best problem-solving mindset we've found in the NEMT dispatching software landscape. Review collected by and hosted on G2.com.

I'm aware that they're still working on a 'time negotiation' feature to help customers using the facility portal to negotiate pick-up times with our dispatchers in real-time, but that's honestly the only thing and it's something that's already in the works. Review collected by and hosted on G2.com.

I find Bambi incredibly easy to use, very intuitive, and just a reliable product. It helps streamline communication with our drivers on the road and ensures that our customers understand pricing transparently. My dispatchers can quickly initiate estimates to clients and collect payments with ease. I especially value how the billing is connected with ride scheduling, so I don't have to double report. Creating the ride, billing the client, confirming the ride, and adding it to the schedule is all done in one action. Also, the initial setup was super easy. Review collected by and hosted on G2.com.

The mobile app doesn't have a manager setting so that I can see the schedule or the billings. That's only via the web version, which doesn't work great on mobile. Review collected by and hosted on G2.com.

I like how easy it is to assign trips with Bambi and how it lets me know exactly where my driver is. I appreciate that it can tell me about on-time performance, which is handy for my operations. The initial setup was very easy, and overall the switch from MediRoutes to Bambi was great because the previous tool was hard to use. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

BAMBI nEMT Dispatching Software has truly transformed how we operate at Wisdom Care Transportation. Its intuitive interface streamlines scheduling and routing, allowing us to handle a high volume of rides with ease and accuracy. The integrated facility portal has been a huge benefit for our partner facilities, giving them the ability to schedule and monitor rides in real time, reducing back-and-forth calls and improving communication. This level of transparency builds trust and ensures patients are picked up and dropped off on time, every time. With real-time tracking, automated notifications, and seamless coordination between our team, drivers, and facility partners, we’ve seen a significant boost in efficiency, reliability, and customer satisfaction. BAMBI isn’t just software — it’s a complete solution that helps us deliver dependable, compassionate transportation at scale. Review collected by and hosted on G2.com.

Almost too much information to pick from. Review collected by and hosted on G2.com.

The best thing about Bambi is the ease of use. My team and I were able to learn how to dispatch and create the schedule in less than a week. Review collected by and hosted on G2.com.

There's nothing so far that I dislike about Bambi to be honest. Review collected by and hosted on G2.com.

The amount of time you save with scheduling and billing. Its all already in Bambi for you. Review collected by and hosted on G2.com.

After 5 months of use I have nothing to complain about. Review collected by and hosted on G2.com.

As a small business owner having a solution that does so many things like scheduling and producing invoices it a big time saver and saves me a lot of headaches. The team is also so responsive when I have questions. Review collected by and hosted on G2.com.

Nothing, it’s great. I do not have a bad thing to say honestly. Review collected by and hosted on G2.com.

Nariv and his team are very responsive to feature requests, questions, and suggestions. The software is a relatively fresh build and is designed with the user at the center. A much different experience from other legacy products in the market. I can highly recommend it! Review collected by and hosted on G2.com.

As a newer software, the reporting features are basic, but improvements are being made regularly. Review collected by and hosted on G2.com.

The ease of use. The willingness and ability of assistance (i.e. Nick Salsberry is great!) Review collected by and hosted on G2.com.

Some features aren't available yet. They're still growing. Review collected by and hosted on G2.com.

We've been using Bambi for our NEMT dispatch, and it's been a game-changer. The platform is incredibly easy to use—just a few clicks and our trips are optimized, saving us so much time. What really stands out is their customer support. Anytime we've had a question or needed help, they've been quick to respond and super helpful. Bambi has made our operations smoother and more efficient. Highly recommend! Review collected by and hosted on G2.com.

Dispatch view has some room for imporvement. Suggest being able to click a trip and it takes to map view. Review collected by and hosted on G2.com.