Trip Master Reviews 2025: Details, Pricing, & Features

Trip Master Media

Our in-vehicle app allows real-time tracking of vehicles, including speeds and highly accurate GPS reports.

Trip Master Demo - Rider Portal login screen

Trip Master's Rider Portal allows your riders to make requests for rides from any computer.

The Daily Schedule is the software's hub, allowing users to manage reservations, validate data, track vehicles, manage billing and reports, and all other functions of Trip Master.

Matthew B.

Data Engineer / Analytics Lead

Mid-Market (51-1000 emp.)

2/23/2023

"Trip Master"

3.5/5

What do you like best about Trip Master?

Easy to use, user-friendly interface, helps save time Review collected by and hosted on G2.com.

What do you dislike about Trip Master?

Nothing comes to mind in my experience, for the most part everything has worked as expected Review collected by and hosted on G2.com.

Verified User in Higher Education

Enterprise (> 1000 emp.)

1/23/2019

"CTS Trip Master for our Disabled Rider Service"

5/5

What do you like best about Trip Master?

Very easy to use, once we switched over to the mobile version I was even more impressed. It really saves time on validating Review collected by and hosted on G2.com.

What do you dislike about Trip Master?

There are a few small features that could be improved but nothing major that I personally find issue with. Small things like a confirmation when you send a message out to a driver so that you know it went through on your end. Review collected by and hosted on G2.com.

Recommendations to others considering Trip Master:

Again I will say since we have implemented the use of mobile technology this has been amazing and so much easier to use. Review collected by and hosted on G2.com.

What problems is Trip Master solving and how is that benefiting you?

We use it to schedule rides for our disabled students to and from classes. Subscription trips really help with that service. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

1/20/2018

"Makes scheduling transportation easy and efficient!"

4/5

What do you like best about Trip Master?

Very user friendly and easy to train people to use. Review collected by and hosted on G2.com.

What do you dislike about Trip Master?

Tends to glitch in the middle of reservations a few times a day. Review collected by and hosted on G2.com.

Recommendations to others considering Trip Master:

It will streamline your scheduling process! Review collected by and hosted on G2.com.

What problems is Trip Master solving and how is that benefiting you?

Keeping trips organized and being able to see exactly who scheduled each reservation helps to follow up with those employees who are making mistakes so that we can retrain them. It finds most addresses in a GPS system that sends the info directly to our driver’s tablets. They can see new additions to their route in real time. Review collected by and hosted on G2.com.

Naomi E.

Mobility Specialist

Transportation/Trucking/Railroad

Small-Business (50 or fewer emp.)

1/30/2018

"Trip master"

2.5/5

What do you like best about Trip Master?

Easy to learn, great data collection for reports. Review collected by and hosted on G2.com.

What do you dislike about Trip Master?

Some times slow to load, sometimes locks up Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad

Small-Business (50 or fewer emp.)

10/26/2017

"little complicated for small business "

3.5/5

What do you like best about Trip Master?

I think that it is a very good software. They have nice modules ,the module response, and the billing report is awesome Review collected by and hosted on G2.com.

What do you dislike about Trip Master?

I think it is a little complicated to understand for people with out any knowledge in following computer steps, in order to find cargo to transport. , like small transportation owners

many companies have the automated locations service, very cheap Review collected by and hosted on G2.com.

Recommendations to others considering Trip Master:

If you want to run a transportation business, mostly long distance service, this is a real tool to control information about customers, billing, location. the reports are very efficient. Review collected by and hosted on G2.com.

What problems is Trip Master solving and how is that benefiting you?

report and billing. It is easy to track information for taxes purposes. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad

Enterprise (> 1000 emp.)

11/17/2017

"Review on Trip Master"

4.5/5

What do you like best about Trip Master?

What I like best about Trip Master from CTS software is that it is pretty much a full service tool. Automated scheduling is a great feature by increasing company transparency through better communication team members thus keeping everyone on the same page to avoid scheduling confusion. Review collected by and hosted on G2.com.

What do you dislike about Trip Master?

There is nothing about this software that I dislike. It is cost effective, pricing is quite acceptable in consideration of the overall design and features included. Review collected by and hosted on G2.com.

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