Trip Master Reviews & Product Details

Trip Master Overview

What is Trip Master?

Since the 1980s, Trip Master has been driven by our customers. Today it’s a full-service software suite for paratransit, NEMT, and demand-response transit providers, including: • Reservation management • Custom reporting • Automated scheduling • A mobile data terminal interface and AVL • Multiple funding source billing • User-defined settings • A platform that's 100% hosted • Passenger reminder call interface • Vehicle resource management • Built-in data auditing • Real-time dispatch and vehicle tracking • Integrated, real-time mapping And more! Visit us online for a demo and a free 30-day supported trial.

Trip Master Details
Languages Supported
English, Spanish
Product Description

CTS Software and Trip Master offer route management, reporting, scheduling, electronic billing, and much more for paratransit, NEMT, and demand-response transit providers.


Seller Details
Seller
CTS Software
Company Website
HQ Location
Wilmington, NC
Twitter
@tripmastersftwr
68 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
Show More

Trip Master Screenshots

Trip Master Reviews

Write a Review
Filter reviews
LinkedIn®
Connections
Showing 5 Trip Master reviews
Showing 5 reviews
Filter Reviews
Filter Reviews
Sort by
Ratings
Company Size
User Role
All Industries
Region
Already have Trip Master?
Write a Review
UH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Very easy to use, once we switched over to the mobile version I was even more impressed. It really saves time on validating Review collected by and hosted on G2.com.

What do you dislike?

There are a few small features that could be improved but nothing major that I personally find issue with. Small things like a confirmation when you send a message out to a driver so that you know it went through on your end. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Again I will say since we have implemented the use of mobile technology this has been amazing and so much easier to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use it to schedule rides for our disabled students to and from classes. Subscription trips really help with that service. Review collected by and hosted on G2.com.

Show More
Show Less
UT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Very user friendly and easy to train people to use. Review collected by and hosted on G2.com.

What do you dislike?

Tends to glitch in the middle of reservations a few times a day. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It will streamline your scheduling process! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Keeping trips organized and being able to see exactly who scheduled each reservation helps to follow up with those employees who are making mistakes so that we can retrain them. It finds most addresses in a GPS system that sends the info directly to our driver’s tablets. They can see new additions to their route in real time. Review collected by and hosted on G2.com.

Show More
Show Less
Mobility Specialist
Transportation/Trucking/Railroad
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to learn, great data collection for reports. Review collected by and hosted on G2.com.

What do you dislike?

Some times slow to load, sometimes locks up Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We can see where our drivers are at in real time. Review collected by and hosted on G2.com.

Show More
Show Less
CT
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I think that it is a very good software. They have nice modules ,the module response, and the billing report is awesome Review collected by and hosted on G2.com.

What do you dislike?

I think it is a little complicated to understand for people with out any knowledge in following computer steps, in order to find cargo to transport. , like small transportation owners

many companies have the automated locations service, very cheap Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you want to run a transportation business, mostly long distance service, this is a real tool to control information about customers, billing, location. the reports are very efficient. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

report and billing. It is easy to track information for taxes purposes. Review collected by and hosted on G2.com.

Show More
Show Less
UT
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

What I like best about Trip Master from CTS software is that it is pretty much a full service tool. Automated scheduling is a great feature by increasing company transparency through better communication team members thus keeping everyone on the same page to avoid scheduling confusion. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing about this software that I dislike. It is cost effective, pricing is quite acceptable in consideration of the overall design and features included. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Trip Master and its design has allowed has increased company transparency and improved communication throughout. Review collected by and hosted on G2.com.

Show More
Show Less
Do you work for Trip Master?

Trip Master Categories on G2