Automation Anywhere Agentic Process Automation (APA) is an enterprise platform that orchestrates AI agents, RPA bots, APIs, documents, and human expertise as a single governed system of work.
APA transforms what is possible with automation — orchestrating every instrument of work across every system, with execution grounded in process expertise, and end-to-end process governance across every agent, every step, and every decision. It turns individual capabilities into compounded business transformation.
With the APA platform, you can optimize what already runs your business and expand into what has never been feasible before.
What's inside the platform
Process Reasoning Engine (PRE) — the decision layer. Goal-driven AI agents plan, act, adapt, and self-correct in real time as conditions change.
Mozart Orchestrator — a unified composer that manages decisions, dependencies, context, and exceptions across agents, automations, documents, and APIs.
AI Agent Studio — a low-code workspace for building AI agents on foundational models from Amazon Bedrock, Google Vertex AI, Azure OpenAI, OpenAI, and others.
Automator AI — generative AI–powered automation development across any application, cloud or on-premises.
Document Automation — processes unstructured documents at over 95% accuracy, and 5x faster with Cloud Extraction Service for large-scale extraction.
Process Discovery — surfaces bottlenecks and identifies what to automate next.
Automation Co-Pilot — triggers multi-step agentic workflows in natural language, inside the applications teams already use.
Governance built in, not bolted on
Every agent, action, and decision runs inside enterprise controls: fine-grained role-based access control (RBAC), AES-256 encryption at rest, TLS in transit, native audit logs with SIEM integration, and human-in-the-loop oversight. Automation Anywhere maintains SOC 1 Type 2, SOC 2 Type 2, ISO 27001, ISO 22301, and HITRUST certifications, and supports GDPR compliance.
Proven in production
1,500+ live APA deployments, 400M+ automations run per year, and 1.8M+ unique AI agent executions across 26 global regions.
Bancolombia — 1,300% ROI in the first year and a 50% increase in customer service efficiency
JBS — $1M and 125,000 hours saved in IT
Granite Telecom — $635,000 in monthly savings and 15,000 hours saved per month
Ricoh — 500 days of operational time saved per month
SoftBank Corp. — 85% reduction in recruitment hours
Who it's for
Enterprise operations, IT, finance, HR, customer service, and shared services teams in banking, insurance, healthcare, life sciences, manufacturing, telecommunications, and the public sector — wherever complex, cross-system work has to run reliably and be governed.
Learn more at https://www.automationanywhere.com.
Average Rating: 4.5/5.0
Total Reviews: 4,077
How Do G2 Users Rate Automation Anywhere Agentic Process Automation?
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Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.7/10)
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Ease of Use: 8.9/10 (Category avg: 8.5/10)
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Quality of Support: 8.7/10 (Category avg: 8.4/10)
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Ease of Admin: 8.4/10 (Category avg: 8.5/10)
Who Is the Company Behind Automation Anywhere Agentic Process Automation?
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Seller: Automation Anywhere
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Company Website:
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Year Founded: 2003
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HQ Location: San Jose, CA
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Twitter: @AutomationAnywh
55,050 Twitter followers
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LinkedIn® Page: www.linkedin.com
4,314 employees on LinkedIn®
Who Uses This Product?
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Who Uses This: RPA Developer, Software Engineer
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Top Industries: Information Technology and Services, Computer Software
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Company Size: 59% Large, 23% Medium
What Do G2 Reviewers Say About Automation Anywhere Agentic Process Automation?
AI-generated summary from verified user reviews
Pros
- Users praise the ease of use in Automation Anywhere Agentic Process Automation for simplifying RPA bot creation and management.
- Users value the ease of automating repetitive tasks with Automation Anywhere, enhancing productivity and efficiency effortlessly.
- Users appreciate the efficiency of Automation Anywhere, highlighting its ease of use and significant impact on productivity.
- Users value the automation ease of Automation Anywhere, enabling non-coders to effortlessly build bots and streamline tasks.
- Users appreciate the intuitive interface of Automation Anywhere, making automation easy and enhancing overall efficiency.
Cons
- Users find Automation Anywhere's pricing model to be expensive and complex, which can be challenging for small teams.
- Users find the steep learning curve challenging, especially for beginners navigating advanced features and debugging workflows.
- Users find the missing features of Automation Anywhere Agentic Process Automation frustrating, limiting their workflow capabilities.
- Users experience software bugs causing issues like errors in automation and problems with browser extensions.
- Users often face bot issues including complex debugging and integration challenges, affecting overall usability and performance.
What Are G2 Users Discussing About Automation Anywhere Agentic Process Automation?