The customer support experience has been great. The team is clearly listening to feedback and actively developing new features based on what customers need. Our customer success manager always comes to meetings prepared with technical examples and walks us through solutions. Review collected by and hosted on G2.com.
It would be helpful to have more functionality for analyzing video clips, in addition to the existing tools for frame-by-frame analysis. That said, this has not hindered our ability to work on the platform and is already on the Encord team's radar. Review collected by and hosted on G2.com.
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