Best Live Chat Software - Page 40

Prompt.io

Chatbox has rebranded to Prompt.io. Prompt.io is a text messaging platform purpose built for speed, reliability, and automation, that offers both person-to-person (P2P) and application-to-person (A2P) messaging. Prompt.io provides businesses a significant communication advantage by combining text messaging with mobile forms, creating one seamless, end-to-end mobile customer experience from communicating to closing business. Founded in 2014, Prompt.io is headquartered in Seattle and was included as a Gartner Cool Vendor for CRM Customer Service and Support. For more information, visit www.prompt.io.

Average Rating: 4.5/5.0

Total Reviews: 12

Pulsedesk

A multichannel helpdesk system for receiving and managing customer requests in a single window with an artificial intelligence module. The system helps to automate and to speed up the processing of customer requests so that it requires minimal time and effort. The helpdesk is easily customizable, so any business can adjust it to its needs. Analytics tools make the work of operators more transparent and efficient.

Qply

Qply is an AI-powered live chat widget for small businesses. It installs on any website in 60 seconds and uses Gemini AI to answer visitor questions instantly — pricing, products, support — then hands off to a human when needed. Works on Shopify, WordPress, Webflow, Wix, WooCommerce, and any custom HTML site. Plans start at $12/month with a 15-day free trial.

Radman Chat

Radman Chat is live chat and customer support software for human support teams. It brings website conversations and Telegram bot messages into one workspace, with conversation routing, saved replies, searchable archives and role-based permissions. Plan-dependent features include live supervision, private coaching, support-quality reviews, callback management and optional conversation translation using the company’s own provider account. A 14-day trial is available without a credit card.

Raq.com

Raq.com is a business workspace for teams and AI agents. Keep the AI agent you already use, whether that's Claude, ChatGPT, Codex or Grok. Connect it to Raq.com once and it can work across 75+ business tools: Task Board, Project Base, CRM, Form Builder, E-Sign, Help Desk, Team Comms, Client Portal, Automations, Site Uptime, and AI image, video, writing and document tools. What it creates is saved in your account, so your team and their agents work from the same files with the same permissions. One subscription covers every tool, so you spend less on separate subscriptions. Custom Tools are included, and websites can be built and hosted on Raq.com too. Raq.com also has its own agent, Supercomputer, plus Nature Work and Orchestrator for running and reviewing long coding-agent sessions. Core AI text and chat requests use Zero Data Retention endpoints by default. Free trial, no credit card. Made by Vu AI Ltd in the UK.

Average Rating: 5.0/5.0

Total Reviews: 1

ReachLocal Live Chat

GET LEADS WHILE YOU SLEEP WITH LIVE CHAT

ReferralYogi

A SaaS platform for businesses to engage with its customers via Meta's & Google's messaging channels. Its a "easy to use" platform to send maketing drip campaigns, handle incoming enquiries and measure customer feedback via WhatsApp API, Instagram & Google's Business Messages. Our GenAI powered GPT Reviews module auto responds to customer reviews and provides deep "Voice of Customer" Insights.

Reflys

Reflys is a modern chat marketing and automation platform designed to help businesses turn conversations into conversions across all major social channels—including WhatsApp, Instagram, Facebook Messenger, and TikTok. With Reflys, businesses can automate customer interactions, capture leads, and manage conversations from a single dashboard. Whether you're running WhatsApp campaigns, automating Instagram DMs, handling Facebook Messenger inquiries, or engaging audiences on TikTok, Reflys enables real-time, personalized communication at scale. Powered by AI, Reflys allows brands to create intelligent chat flows that respond instantly, understand user intent, and guide customers toward the right products or services. Its intuitive drag-and-drop builder makes it easy to set up automated replies, conversation triggers, lead qualification flows, and support systems—without any technical expertise. Beyond automation, Reflys includes built-in CRM capabilities, helping teams track conversations, manage leads, and optimize customer journeys across multiple channels. Features like comment-to-DM automation, story and message replies, and centralized inbox management ensure that no opportunity is missed. Reflys also supports growth-focused marketing with integrations for email, SMS, and paid advertising. Businesses can run click-to-WhatsApp campaigns, add chat widgets to their websites, and use referral links to amplify engagement and conversions. What sets Reflys apart is its ability to combine automation with personalization. Instead of generic responses, businesses can create meaningful, context-aware interactions that feel natural and drive better results. In short, Reflys is more than just a chatbot—it’s a complete social media automation and customer engagement platform built to help businesses scale conversations, nurture leads, and maximize ROI.

Average Rating: 4.9/5.0

Total Reviews: 21

Remark

AI shopping assistant

RingCentral Engage Digital

RMchat

RMchat is a multichannel customer service platform that centralizes communication across WhatsApp, Instagram, Facebook, Telegram, and website chat within a unified interface. The platform features an integrated CRM with visual pipeline tracking to monitor sales opportunities and conversion rates. Intelligent chatbots automate responses, qualify leads, and create workflows that operate continuously. Real-time dashboards display performance metrics, response times, and team productivity. The platform supports multiple team members managing conversations via a single WhatsApp number, with internal chat for departmental communication. Automated campaigns enable bulk messaging through official APIs with segmentation capabilities. Team management tools offer customizable access levels and performance tracking. Customer profiles organize contact details and interaction history, while automated workflows streamline operations and maintain service quality across channels.

Rulai

Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated Virtual Assistants and Chatbots in record time with minimal coding or AI knowledge. Rulai's proprietary S.A.F.E. methodology ensures that Conversational AI projects can be managed on tight schedules and deliver on the KPIs. S.A.F.E. stands for Smart - Action Oriented - Fast Learner - Extensible. -> SMART - Rulai is the only company with a Level 3 Dialog Manager, capable of constructing a conversation in real-time based on context. This includes the ability to handle multiple intents and context switching, without coding. -> ACTION ORIENTED - Powerful bots need to do more than just FAQ. They need to automate entire workflows. Rulai's Javascript engine, prebuilt integrations, and connections with 3rd party RPA providers allows for fast integration with enterprise systems. -> FAST LEARNER - Bot builders can rely on Rulai's accelerators to ingest data, knowledge, and workflows and turn them into bots with a click of a button. Rulai bots can also learn from past transcripts, and of course, learn from experience by guiding bot builders to problem areas. Rulai's no-code design studio enables bot builders to quickly build and iterate on bot versions. -> EXTENSIBLE - Rulai's platform can support customer, employee, and agent facing use cases and can be deployed across voice, text, or messaging channels to provide a true omnichannel customer journey-based solution. Rulai's platform has been designed with the enterprise in mind. It is SOC2 Type 2 and PCI compliant and can run on any cloud, including Amazon, Google, Microsoft as well as in on-premise environments. Rulai was selected by Forbes as one of the most promising AI companies in the US.

Average Rating: 4.6/5.0

Total Reviews: 66

SAAS First

SAAS First is an AI-driven chatbot platform designed to revolutionize customer support and engagement. Our AI-driven chatbot, Milly, is powered by advanced natural language processing technology that allows it to understand and respond to customer inquiries in real-time, 24/7. With seamless integration into your existing help center and easy customization, SAAS First ensures a consistent brand experience while reducing response times and improving customer satisfaction.

Average Rating: 5.0/5.0

Total Reviews: 3

Sabriel AI

Sabriel AI turns a WordPress site into something that closes rather than something that answers. The assistant knows the business: its price list, its opening hours and the content of its pages. It replies in the visitor's own language, reads attached images and PDFs, and accepts voice input. For WooCommerce stores it reads products in full, including variants, price, SKU and stock. Inside the same conversation it books appointments against real availability, generates a numbered PDF quotation carrying the business's logo, VAT treatment and contract terms, and classifies each lead hot, warm or cold with a written explanation. Everything runs on the customer's own Google Gemini, OpenAI or Anthropic key, with no per-conversation pricing. Conversations, appointments and quotes stay in the customer's own database and export to a spreadsheet at any time. Nine interface languages. Full white label.

Samvaads

Samvaads is the customer experience platform for businesses that run on WhatsApp, Instagram and chat. Most teams juggle a helpdesk, a CRM, a marketing tool and an AI add-on, so the customer record and the conversation drift apart. Samvaads brings it all into one workspace. Every channel lands in one queue: WhatsApp, Instagram, Messenger, Telegram, email, SMS, voice and website chat, with tickets, SLAs and team queues. Each customer has one record across every channel, with segments that update themselves. Event-driven journeys and WhatsApp, SMS and email campaigns run from Shopify, WooCommerce or your own API. Sales teams get leads, outreach, quotes with GST/VAT, e-signing, invoices and payment links. AI you stay in charge of: Copilot drafts and summarises for agents, and AI agents answer customers from your own knowledge base and hand off to a human with a summary. Contact details are masked by default and every reveal is audited, with SSO and MFA. An app marketplace, API, webhooks and an MCP server make it easy to extend.