Radman Chat brings website conversations, Telegram support and service quality into one workspace—helping teams respond with context, work together and improve every customer interaction. Built for multilingual support teams and growing businesses, Radman combines a customizable chat widget with the controls managers need to run day-to-day support. WHAT YOU CAN DO WITH RADMAN • Manage live website chats and connected Telegram bot conversations. • Route chats, manage queues and capacity, and transfer conversations to available teammates. • Work faster with searchable saved replies, attachments, image previews and delivery/read indicators. • Keep context with searchable archives, conversation reference codes, customer history and message edit history. • Supervise live conversations, coach agents privately and review service quality with ratings and feedback. • Track response times, satisfaction and team performance through reports. • Capture callback requests, manage follow-up statuses and look up progress using a reference code. • Customize widgets, pre-chat forms, automatic messages, notifications and branding for different websites. • Serve customers across languages, with optional AI translation using your own provider account and configured limits. • Control access through customizable roles and individual permissions, including sensitive customer information. • Review inappropriate behavior, manage blocks and handle requests to restore chat access. Radman supports light and dark interfaces and a multilingual experience for international teams. Feature availability and usage limits depend on your plan and configuration. Developed by Alpha Online. Start with a 14-day trial at radman.chat. For product enquiries: info@radman.chat