Best Live Chat Software - Page 27

Dante AI

Dante AI is AI customer service that runs itself. Train an AI agent on your website, documents, or knowledge base - it goes live in 60 seconds and answers customer questions accurately in over 100 languages, via chat or voice. Human handoff is built in. When your AI agent reaches its limits, it transitions the conversation to your team in one message. Every conversation is tracked with resolution rates and satisfaction scores. Deploy as a website widget, standalone page, custom domain, or through the API. Capture leads mid-conversation. Export chat records for compliance. Connect to your existing tools through Zapier and native integrations. No code required. Free to start. Paid plans from $29/month.

Average Rating: 4.8/5.0

Total Reviews: 3

DashCX

DashCX is an advanced collection of free business messaging tools built to help businesses leverage the power of the WhatsApp Cloud API. This is a new communication system for WhatsApp. Businesses can now connect with 1000s of active leads at once, empower their team to collaborate on chat and achieve more, manage chats with your team, setup delightful chat journies, embed onto webpages and so much more. DashCX's free set of tools is purpose built to harness the power of business messaging on whatsapp for businesses. Imagine if every member in your team had the power to talk to 1000s of customers on whatsapp at once. That is DashCX, whatsapp on steroids for high-growth teams. The free software supports the following functionalities: 1. One-click onboarding to WhatsApp Cloud API 2. Unlimited Contact Management 3. Unlimited Broadcast Messaging & Scheduler 4. WhatsApp Bot Builder 5. 10 Agents Live Chat - Web, iOS & Android 6. Website Widget Generator 7. WhatsApp QR Code Generator 8. WhatsApp Template Manager 9. Agent Performance Matrix 10. Admin Dashboard & Reporting To start using DashCX, you will need to have: 1. A mobile number that can receive OTP and must not have WhatsApp setup 2. A Facebook account 3. Valid Business Verification documents Use these tools for any business messaging purpose, not just Marketing. Here are a few use cases DashCX can be used for: Small - Mid Sized Online Businesses --------------------------------- Sales & Marketing 1. Handle all live chats on a single number with upto 10 sales agents 2. Schedule broadcast messages to active leads for nurturing 3. Schedule webinar reminders to improve attendance 4. Integrate within your website/lead forms for instant messaging delight 5. Monitor agent performance on chat and drive revenue HR 1. Send one-to-one business messages to all employees at once 2. Setup a self-serve bot on WhatsApp easily for your team 3. Manage live employee queries on chat with your HR team 4. Maintain employee database in contacts Operations 1. Send payment reminders on whatsapp in bulk 2. Schedule renewal reminders in bulk 3. Build a customer support self-serve bot easily 4. Maintain customer lists and send timely notifications 5. Handle customer queries on whatsapp with you team Education Institutes ------------------ 1. Setup 10 admission counsellors on one number, monitor performance 2. Send an instant notification to new leads through integration 3. Schedule event updates, timelines, notification broadcast messages 4. Bring New Leads, Current Students, Alumni, Faculty, Parents all under 1 platform for easy chat management NGOs ----- 1. Schedule and send broadcast messages to all donors / beneficiaries 2. Use Quick Replies and Bots to capture information from 1000s easily 3. Receive donations through whatsapp 4. Setup a dedicated helpline chat support for projects 5. Setup self-paced learning chat bots for specific projects Retail Showroom Businesses -------------------------- 1. Setup in-store QR code for offline to online lead conversion 2. Take immediate feedback on services through whatsapp 3. Send invoices/payment receipts professionally on whatsapp 4. Setup a reliable support channel for your business 5. Monitor all whatsapp chats one a single number with upto 10 agents The possible use cases are endless. DashCX is a chat system, just like whatsapp but on steroids and powered by the Cloud API. Start today to experience the power and future of business messaging.

DeskDingo

Boost sales and enhance your customer experience with DeskDingo's free live chat software.

Deskline

Deskline is an AI-powered multi-channel customer service platform built specifically for hotels, property managers, tourism businesses, and service companies across Southeast Asia and beyond. It unifies every customer conversation — from Facebook Messenger, WhatsApp, Instagram, Telegram, SMS, Email, and a LiveChat widget — into one clean inbox, with an AI that responds within seconds, 24 hours a day, 7 days a week. The platform is built on the principle that hospitality businesses should never miss a guest message. Whether a potential guest is asking about room rates at midnight or a returning customer needs help at 6am, Deskline ensures they receive an immediate, accurate, and helpful response — drawn from your own property knowledge base — without requiring a staff member to be available.

Desky

Desky is a cloud-based software which lets you assign, track, prioritize, and manage your customer support easily. It comes with Free Live Chat and mobile apps to manage support tickets from your smartphones on-the-go.

DialShree Predictive Dialer

DialShree is a popular call centre solution that supports unified communication channels. It has a wide array of features. It is renowned for its 99.99% of SLA uptime. It is a highly scalable, robust, secure, and feature-rich solution, which is perfect to use for all scaled businesses and call centers. Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries. BPO, KPO, Corporate Companies, Collection Agencies, Businesses, Telemarketing Companies, Call Centers, Banking, Healthcare, eCommerce, Automotive, Government DialShree has some futuristic add-ons to offer more consolidated call centre software to specific industries. Visit us @ https://elisiontec.com/products/contact-center-software/

Average Rating: 4.6/5.0

Total Reviews: 55

Dstny Omnichannel

Faqbot builds a FAQ database based on your existing FAQs content and response to same questions that are formulated differently. It learns from each conversation to improve its responses.

EasyChatWidget

EasyChatWidget is an AI-powered website chat widget that automatically trains itself by scanning your website. Simply enter your website URL, and the platform crawls your pages, documentation, FAQs, pricing, blogs, and help center to build a custom AI knowledge base in minutes—no manual training required. The AI assistant provides instant, multilingual answers to website visitors 24/7, captures leads, routes complex conversations to human agents, and helps businesses increase conversions while reducing support workload. Users can also upload PDFs, Word documents, and text files to expand the AI's knowledge beyond their website. EasyChatWidget installs with a single JavaScript snippet and works with WordPress, Shopify, Webflow, Wix, Squarespace, React, Next.js, Magento, BigCommerce, and custom websites. The platform includes conversation analytics, email and WhatsApp notifications, human handoff, and customizable branding. Ideal for SaaS companies, e-commerce stores, agencies, and businesses of all sizes looking to automate customer support, improve visitor engagement, and convert more website traffic into customers.

Emporiqa

Emporiqa is the AI chatbot that closes sales. A shopper types "headphones for work, noise cancelling, under 200, USB-C" into your store. Your search returns everything with "headphones" in the title. The shopper scrolls, gives up, and leaves. Emporiqa acts like an online salesperson for your store. Shoppers describe what they need; it recommends a specific product from your catalog, handles objections on price or fit, suggests variations if the shopper hesitates, and walks them to checkout from the chat. It also answers shipping, return, and payment questions from your own store pages. Product answers are built from your catalog, policy answers from your own store pages. Ask it for something your store doesn't sell and it says so, then shows what you do carry. When it isn't confident, it hedges or brings in your team rather than guessing. Every conversation is saved and reviewable on your dashboard. No black box. A multi-agent architecture runs product, support, and order-tracking agents in parallel, so one chat can find a jacket, quote the return policy, and check a past order without switching tools. Works across 65+ languages, same behavior in each. A shopper can ask in German and find products cataloged in English. A query like "gift for someone who likes cooking" returns relevant products even when no product contains the word "gift." This is live chat you can step into, without staffing a desk: any live conversation, not only the ones that asked for help. The chat holds back while one of you is in there, and your teammates can put their own name and photo on their replies, instead of your store mark. Outside the business hours you set, the chatbot carries on helping. Every team member is included, with no per-seat fee. A conversation is billed once, when a shopper writes their first message, so bringing in a person from your team adds no second charge, however many of you join in. The analytics dashboard shows which chats led to purchases. You see the full conversion funnel from first message to completed order, which products get added to cart most, and satisfaction ratings so you know when to step in and when to let it run. Native plugins for WooCommerce (WordPress), Magento 2, PrestaShop, Drupal Commerce, and Sylius, all available on their official marketplaces (WordPress.org, Adobe Commerce, PrestaShop Addons, drupal.org, Sylius Addons), plus Shopware 6 via Composer and GitHub. Pay-as-you-go pricing with unlimited team members on every account. You pay only when the chat talks to a shopper. If it never talks to a shopper, you never pay. Start free with $25 of signup credit (~100 conversations) on your real catalog, no card needed. EU company, GDPR, no model training on your data. Demo video (EN): https://www.youtube.com/watch?v=y7ARSIUxuXI Live demo: https://demo.emporiqa.com

Engage Beast AI

Engage Beast is an AI-powered messaging platform built for businesses drowning in social media conversations. It unifies all your DMs, comments, and ad replies from Instagram, Facebook, WhatsApp, TikTok, and more — into one clean inbox. Engage Beast doesn’t just organize the chaos — it replies for you, instantly and on-brand. Whether you're a solo brand or managing multiple accounts, Engage Beast helps you stop losing leads, improve customer response time, and finally stay on top of your messaging game.

Average Rating: 5.0/5.0

Total Reviews: 2

Enterprise Bot Live Chat

Host your live chat on your website, app or other platforms like Skype for Business, Facebook Messenger, Twitter, Slack, Genesys chat, Intercom and more, to ensure seamless, channel-agnostic experiences.

Estos LiveChat

Euro Support

An innovative platform offering global online support powered by AI translation. With seamless live chat and an intuitive ticketing system, communication knows no boundaries.

EvoAI

EvoAI is the AI customer experience platform for DTC and eCommerce, built on a first-party identity graph instead of stateless session IDs. Three apps, one brain: AI Sales Assistant for Conversational Commerce Platforms, conversational support with customer service automation and 24/7 customer self-service, and AI Search. One shopper profile across chat, email, SMS, WhatsApp, and Facebook Messenger. Also one of the few Digital Customer Service Platforms built for DTC: modern help desk, brand-native live chat, conversational marketing, and social customer service. One inbox, one memory. Sit on top of Gorgias, Kustomer, Zendesk, Richpanel, Freshdesk, or Help Scout, or run EvoAI native. Free trial for any-size brand. 30%+ CX cost reduction on signup. Live in days. Built on Blotout. Trusted by 1,300+ DTC brands including Plug.tech, Beard Struggle, Oakcha, and Caden Lane.

Falkon Chat

Falkon Chat is a secure, AI-enhanced live chat platform that empowers businesses to engage customers in real time, streamline support operations, and drive conversions from a single, unified dashboard. Designed for support, sales, and growth teams, Falkon Chat combines real-time messaging with automation, customization, and actionable insights, helping companies deliver fast, personalized interactions that boost satisfaction and loyalty. With Falkon Chat, websites transform into active engagement hubs. Teams can proactively initiate conversations, respond instantly to visitor questions, and guide prospects through the buying journey. Customizable chat widgets allow the interface to reflect your brand’s identity, while automation rules reduce repetitive manual tasks like greetings, routing, and inquiry categorization. Falkon Chat supports advanced team workflows through features like intelligent agent assignment. Chat transcripts and scheduled reports keep stakeholders informed on key performance metrics like response times, chat volume, and customer satisfaction trends. The platform’s omnichannel capabilities let teams manage conversations from multiple channels in one place, eliminating the need to switch between tools. Unlimited conversation history and visitor activity tracking ensure agents have full context to provide informed support, increasing both efficiency and conversion potential. Whether you’re a small business aiming to improve customer responsiveness or an enterprise seeking a scalable, secure chat solution, Falkon Chat delivers powerful functionality in a user-friendly package, with a streamlined setup and flexible pricing that grows with your business.