Cention is a company specializing in customer communication management solutions. Their offerings enable organizations to manage and optimize their customer interactions across multiple channels, including phone, email, chat, and social media. With advanced features such as AI-powered response suggestions and automation tools, Cention helps businesses enhance customer support efficiency, improve response times, and deliver a consistent and satisfying customer service experience. Their platform is designed to be scalable and flexible, catering to the needs of both small businesses and large enterprises.