Top Free Live Chat Software - Page 16

moinAI

moinAI is the self-learning AI chatbot solution for digital customer communication of companies. No matter if marketing, sales or customer service - moinAIis the automation solution that helps to react quickly and efficiently to customer requests around the clock. Depending on the use case, this results in benefits such as increased customer satisfaction, more automated leads, an increased conversion rate and a reduction in support volume. Numerous companies from various industries have already optimized their customer communication with moinAI. These include Dräger, Geberit, Velux and Abus. The bandwidth of use cases ranges from first level support to marketing campaigns up to e-commerce strategies and many more. However, one thing is true for each of the above-mentioned use cases: the impressive KPIs resulting from automation. What makes moinAI so special is its ability to learn on its own. The so-called self-learning works by means of several AI-principles and ensures that moinAI is a self-runner in the truest sense of the word. Once the AI chatbot has been trained by us and implemented at the respective company, no further and costly training sessions on the part of the company are required. In addition, the language understanding is Natural-Language-Processing-based (NLP-based), which means that the AI does not understand user queries on the basis of keywords, but instead identifies semantic relationships, which makes it possible to understand long and complicated sentences. Through NLP and AI, moinAI therefore understands even complex messages and learns independently with each user conversation. Thus moinAI offers a system that grows with the needs and requirements of the company. By the way, moinAI is a product of knowhere GmbH. knowhere is a company from Hamburg, Germany, founded in 2015 and specialized in the implementation of intelligent chatbots for websites and messenger apps.

nativeMsg

nativeMsg is a Chicago-based company providing a single platform to create, manage and deploy automated, intelligent messaging experiences across multiple texting channels (SMS/MMS/RCS, Messenger, Twitter, Alexa, web chat, and more). We are an early leader in the new 5G RCS business messaging space. RCS is an exciting new channel that moves features of a native mobile application into the native SMS inbox of a mobile device. The text inbox will transform into a host of mini-applications and become a direct conversation link between consumers and brands, allowing 1:1 direct marketing. We're working closely with brands using their platform to deploy these messaging experiences, and are certified pertners with Google and IBM.

Navu

Navu is the AI companion built specifically for business websites. It lives directly on your site as a smart, self-serve sidebar that helps buyers get the answers they need, explore your product, and convert without ever filling out a form or waiting to talk to sales. Today’s buyers want to do their own research and move at their own pace. Navu makes that easy by transforming your existing content into a guided experience that’s fast, helpful, and always relevant. Installing Navu takes just a few minutes. With a simple line of code, it becomes part of your website and immediately begins pulling from your product pages, blog posts, PDFs, and other resources. When a prospect lands on your site, Navu uses AI to understand what they’re looking for and offers personalized guidance in real time. Whether someone is comparing solutions, evaluating features, or learning about integrations, Navu makes sure the most relevant content is right at their fingertips. Unlike traditional chatbots, Navu isn’t there to gatekeep or follow a rigid script. It acts more like a product-savvy teammate, guiding buyers through their journey and pointing them to high-value actions like booking a demo, downloading a case study, or starting a free trial. It is designed to support real buying intent and help visitors take confident steps toward conversion. For marketing teams, Navu is also a powerful source of insight. It shows you what buyers are searching for, which content performs best, and where engagement is falling short. These analytics help you fine-tune messaging, identify content gaps, and improve the experience continuously without needing more tools or manual tagging. Navu is built to be turnkey and lightweight. It works with any CMS or tech stack, requires zero ongoing engineering effort, and automatically gets smarter as you update or add new content. There is no need for a redesign or a new funnel strategy. Navu helps the content you already have work harder, right where buyers are looking. For companies who want to meet buyers on their terms and drive more pipeline from their website, Navu is a simple, effective way to modernize the experience and turn interest into action.

Average Rating: 4.8/5.0

Total Reviews: 5

Omni Chat Stack

Omni Chat Stack is a WhatsApp first omnichannel customer messaging platform built on the official WhatsApp Cloud API, a product of Maaz Technologies. Keep using your existing WhatsApp Business number with Coexistence, and manage WhatsApp, Facebook, Instagram, Email and Webchat from one shared inbox. Automate replies with an AI chatbot and a drag-and-drop flow builder, and send campaigns and broadcasts. Per-agent pricing, with no markup on WhatsApp messaging.

Omnicus

Make the Contact Center Your Competitive Advantage. We provide you with everything you need to manage your omnichannel contact center more efficiently. Because life is too short for bad customer service experiences.

omniCustomers

Engage your customer at every step of their journey. Omnibasis Customer Management 360° is everything you need to organize, track, and manage your leads and customers with no monthly fees. omniCustomers is Omnibasis's enterprise software as a service that enables businesses and professionals, large and small, to manage a full featured customer journey. Don't pay for what you won't use. Omnibasis’s integrated customer management platform gives your business a complete view of your customer! With omniCustomers solutions businesses are enabled with the technology and tools to manage a cloud-based sales pipeline and speed up your sales team, staying organized effortlessly, log every customer activity automatically, and chat with prospects and customers in real time, without the costs and challenges associated with building and maintaining your own infrastructure. Unleash the power and capabilities of a Customer Relationship Management and Sales Automation platform with Omnibasis With omniCustomers CRM (Customer Relationship Management) cloud software we help businesses manage their customer interactions and relationships more efficiently with key features of CRM cloud software: Contact Management omniCustomers CRM system enables businesses to manage their contacts and customer information in a centralized location. This can include basic contact details, communication history, and other relevant data. All can be configured with unlimited custom fields. Sales Management omniCustomers CRM software helps sales teams manage their sales pipeline, track leads, and monitor the progress of deals. It provides insights into sales performance and help identify areas for improvement. Marketing Automation omniCustomers CRM system offers marketing automation features that enable businesses to automate marketing tasks, such as sending emails, social media posts, and other communications. Customer Service omniCustomers CRM helps businesses manage their customer service operations by tracking customer interactions, providing a help desk, and enabling customers to submit support requests. Analytics and Reporting omniCustomers CRM software provides businesses with valuable insights into their customer data, such as customer behavior, preferences, and buying patterns. It helps your businesses to make more informed decisions and improve their overall performance. Mobile Access omniCustomers CRM offer mobile access, which enables business users to access customer data and manage their customer interactions from their mobile devices. omniCustomers CRM cloud software from Omnibasis helps your business streamline customer interactions and improve their overall customer relationships. Start with omniCustomers FREE today.

Average Rating: 4.5/5.0

Total Reviews: 1

Omnidek

Omnidek is an easy-to-use, intuitive Work Process Management platform that centralizes control over repetitive processes for any industry and every team. Create seamless, fast workflows with real-time approvals and business driven chat, drag and drop to build any form or app with reporting on every process. Always see exactly what you need to know using conditional notifications to move work forward. The ultimate alternative to email, spreadsheets, and all those apps.

Average Rating: 4.0/5.0

Total Reviews: 1

Pingstreams

Pingstreams is a self-hosted, AI-powered customer service platform offering live chat, intelligent chatbots, and workflow automation. With 53+ bot actions, 6 LLM model support, and multi-channel messaging (WhatsApp, Messenger, Email), Pingstreams delivers enterprise-grade customer support at a fraction of the cost. Unlike per-resolution pricing models, Pingstreams offers transparent, flat-rate pricing starting at $41/month. Features include: AI chatbots with knowledge base integration, real-time live chat, shared inbox, team management, analytics & reporting, custom branding, and self-hosted deployment options. Trusted by 15,000+ businesses worldwide.

Pulsedesk

A multichannel helpdesk system for receiving and managing customer requests in a single window with an artificial intelligence module. The system helps to automate and to speed up the processing of customer requests so that it requires minimal time and effort. The helpdesk is easily customizable, so any business can adjust it to its needs. Analytics tools make the work of operators more transparent and efficient.

Raq.com

Raq.com is a business workspace for teams and AI agents. Keep the AI agent you already use, whether that's Claude, ChatGPT, Codex or Grok. Connect it to Raq.com once and it can work across 75+ business tools: Task Board, Project Base, CRM, Form Builder, E-Sign, Help Desk, Team Comms, Client Portal, Automations, Site Uptime, and AI image, video, writing and document tools. What it creates is saved in your account, so your team and their agents work from the same files with the same permissions. One subscription covers every tool, so you spend less on separate subscriptions. Custom Tools are included, and websites can be built and hosted on Raq.com too. Raq.com also has its own agent, Supercomputer, plus Nature Work and Orchestrator for running and reviewing long coding-agent sessions. Core AI text and chat requests use Zero Data Retention endpoints by default. Free trial, no credit card. Made by Vu AI Ltd in the UK.

Average Rating: 5.0/5.0

Total Reviews: 1

Selvo

Selvo is AI customer service software for small SaaS teams where founders, engineers and support all answer customers. Help center, live chat, shared inbox and an AI agent in one product. Most support tools charge for every person who might reply, so small teams end up deciding who is allowed to answer. Selvo works the other way around: Pro includes the whole team for $99 a month, and adding people never changes the price. Who it's for: small SaaS teams, roughly 2 to 15 people, where the founder, the engineers and the first support hire all answer customers. Teams that want their help center, chat and inbox in one place, with an AI agent that takes the repeat questions. What's in it: - AI agent. Answers chat from your help center and up to three website sources, links the article it used, and hands anything else to your team with a note on what was asked and what it tried. - Shared inbox. Chat and email together, with assignments, internal notes, mentions, tags, macros and keyboard shortcuts. - Help center. Hosted and searchable, on your own domain on Pro, with article feedback and SEO controls. - Live chat widget. Embeddable, with identity verification and a full SDK. - Tickets. Customer, back-office and tracker tickets, with custom types, states and a ticket form in the widget. - Reports. Conversations, responsiveness, CSAT, teammates and tickets. - For developers. A REST API, an MCP server for Claude and Cursor, and a CLI. Pricing: Starter is $39 a month for one person. Pro is $99 a month with unlimited team members and five help centers. The AI agent is $0.10 per conversation and free when it hands off. There is a 14-day free trial of Pro and no free plan. Switching: Selvo imports your articles, conversations, tickets and contacts, agents from Intercom, Zendesk, Help Scout, Freshdesk and Crisp. Selvo does the everyday support job: answering customers across chat, email and a help center, with AI taking the repeat questions. Phone support, SSO and SLAs are part of it. Founder-built and independent. We run our own support on Selvo.

tolk.ai

tolk.ai offers a agentic AI-powered ecosystem to maximize customer experience and optimize team performance. Genii, an autonomous AI agent, accelerates conversion and improves customer satisfaction by automating interactions with advanced personalization. It integrates with business tools for instant and accurate responses, while reducing the workload for support teams. Thanks to features like ROI tracking and analytics, the Genii solution transforms every conversation into actionable insights. Each conversation reveals trends, pain points, and opportunities to improve customer relationships. Through advanced interaction analysis, businesses optimize their customer service, increase loyalty, and refine their sales strategy. With tolk.ai, empower your teams with the AI ​​tools that transform customer experience into a driver of sustainable growth.

Average Rating: 1.0/5.0

Total Reviews: 1

Waslo

Waslo is a multi-channel AI agent that answers your customers on WhatsApp, Instagram, Messenger, Telegram, Outlook email and your website chat — around the clock, in the customer's own language. The agent replies from your knowledge base and product catalog (prices, photos, PDF brochures), qualifies every lead as Hot, Warm or Cold with a topic, routes the conversation to the right team member, books appointments through Google Calendar or Cal.com, can answer with voice notes, and hands the chat to a human the moment a customer asks for one. Connect WhatsApp with a QR code in minutes, or use the official WhatsApp Business API. Sync your store catalog from Shopify, Salla, Zid or ikas, send leads to HubSpot or any CRM through webhooks, and build on the same agent with the Waslo Agent API. One shared inbox for every channel and a dashboard in seven languages (English, Arabic, Turkish, Spanish, Portuguese, Simplified and Traditional Chinese). Built for small and growing businesses — clinics, real estate, restaurants and online stores. Start pay-as-you-go with no subscription, or move to the flat-rate Growth plan.

WAZZUP

Your business uses WhatsApp to communicate with clients? Connect it to your CRM in 5 minutes without developers and magic! With Wazzap selling in instant messengers will finally be convenient and there will be no more mess in messages! Write new contacts first directly from CRM Don’t wait your client to write first, with Wazzup you can start new conversations in CRM in 2 clicks. All messengers functionality in your CRM window Not just simple messages synchronization - use all messengers benefits while working in CRM from emoticons and attachments up to group chats. Keep in touch with your chats in any way you want You can answer your customers in any way which is the most comfortable for you at the moment: - in HubSpot by opening a window with chats; - from the contact and deal cards; - from your phone by installing the mobile app; - from your personal Wazzup account. One integration for all messengers Connect WhatsApp, Instagram and Telegram to HubSpot and use all messengers from one window. Easy setup in 5 minutes Add Wazzup to your CRM, choose employees' roles, stage of funnel where to create new deals, how to distribute them between managers and you’re ready to start. Basically you’ll have 3 roles: - Sales Reps: see only messengers from their customers and can get new customers; - Managers: don't receive new requests, see all chats and can write to any client if necessary; - Quality Control: correspondence of all managers but will not be able to write to any client. Speed up your communication with messages templates Templates will help save time and eliminate mistakes on the part of managers when answering frequently asked questions. In addition, so that you do not manually attach the same file each time, you can attach it once when creating or editing a template. Stable connection 24/7/365 When working in Open Channels, messages are first processed by our service, and then by HubSpot. In the event of an CRM failure, we will not be able to influence the operation of the service in any way. When working in the Wazzup chat, only we are engaged in message processing. This increases the stability of the service and therefore the likelihood of downtime for the sales department decreases. Answer your clients at any time with auto-responses Autoresponders, unlike salespeople, do not ask for food and always work. That's why Wazzup robots can be trusted for: - Notifying them of off-hours; - Greeting a new customer; - Answering a missed call on WhatsApp. Automate your work in messengers With Wazzup you can you can use all automation tools right in CRM: - Automate your whole sales funnel with chat bots; - Send out mailings to clients via the WABA channel; - Send auto-messages when a lead or deal is created or moves on to new funnel stages. Messengers cross-cutting analytics: Wazzup transfers client’s identifier to CRM, and from CRM information about the client will go to Google Analytics. You will find out from which advertising source the performance rating of your advertising channels came.