# Selvo Reviews
**Vendor:** Selvo  
**Category:** [Help Desk Software](https://www.g2.com/categories/help-desk)
## About Selvo
Selvo is a knowledge base software solution that helps SaaS teams build and maintain customer-facing help centers with flat-rate pricing and no per-seat fees. Most knowledge base tools are either part of a larger support suite -- with pricing and complexity to match -- or they are simple but look unprofessional. Selvo occupies the space between: a standalone help center product with a polished default design, a rich text editor, and pricing that starts at $19 per month. The product is built for software companies with 5 to 50 employees. Common users include SaaS founders setting up their first help center, first support hires organizing scattered documentation, and small teams replacing DIY solutions like published Google Docs or Notion pages. Core features include: - Article editor with rich text formatting -- write, format, and publish help articles without developer involvement - Collections, categories, and search -- organize content so customers find answers before contacting support - Custom domains and full branding control -- match the help center to the product with custom colors, logos, fonts, and layout - Embeddable help widget -- surface relevant articles inside the product experience - Analytics dashboard -- track page views, search queries, and article-level performance to identify gaps in coverage All paid plans include unlimited team members. Pricing is flat-rate: Free, $19 per month (Starter), $49 per month (Pro), and $99 per month (Enterprise). There are no per-seat charges, no AI usage limits, and no gated pricing pages. Teams collaborate using admin, editor, and viewer roles. Higher-tier plans support multiple help centers per workspace. Selvo is not a help desk. It does not include ticketing, chatbots, or live chat. It is a focused help center tool for teams that want one thing done well.






- [View Selvo pricing details and edition comparison](https://www.g2.com/products/selvo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-28+02%3A54%3A32+-0500&secure%5Bsession_id%5D=bbf010cc-6b1c-416b-9692-ad9f3e809740&secure%5Btoken%5D=3e496c4b48e33bd90fb1ba5c941808c65d086a079ab0ef585270a7639462e6e0&format=llm_user)

## Selvo Features
**Ticket and Case Management**
- Ticket creation user experience
- Ticket response user experience
- Workflow
- Response Automation
- SLA Management
- Attachments/Screencasts
- Ticket Collaboration
- Customer and Contacts Database

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Help Desk**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Communication Channels**
- Customer Portal
- Email to Case
- Chat/Live Support
- Social Integration
- Voice

**Platform**
- Mobile User Support
- Customization 
- User, Role, and Access Management
- Integration
- Reporting
- Dashboards

## Top Selvo Alternatives
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,362 reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,940 reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,585 reviews)