Top Free Live Chat Software - Page 14

Pubble

Pubble is a real-time audience engagement platform built for newsrooms, publishers, sports media and event teams. It gives your audience a way to take part in your coverage and your events - asking questions, reacting, voting and following live updates - directly on your own website, under your own brand, instead of on social media. The platform is a set of tools that share one moderation and analytics backbone. Live Q&A lets journalists, executives or speakers host moderated question-and-answer sessions with readers, subscribers or attendees. Live Blog turns breaking news, election nights and conferences into a real-time feed of updates, media embeds and reader reactions. Live polls and reactions capture audience sentiment as it happens. Match Center powers second-screen sports coverage with live scores, key moments and fan interaction. Audience feedback tools collect structured input and sentiment alongside your coverage. Everything embeds on your own site and works alongside your existing CMS and editorial workflow. Single sign-on connects Pubble to your subscriber accounts, and the interface is fully brandable, so engagement feels like a native part of your platform and your audience data stays with you. Audiences join in the browser on any device - there is nothing to install. Moderation is built for scale. AI-assisted tools filter profanity, spam and off-topic content in real time, so a small editorial team can safely run sessions with tens of thousands of concurrent participants - proven on national election nights and major sports coverage. The Washington Post uses Pubble to run live journalism, including recurring reader Q&A sessions with its editors. Sessions can be scheduled in advance and launch automatically. Analytics track participation, engagement, top questions and sentiment trends, with full data export for deeper reporting. If your audience is the story - a newsroom's readers, a broadcaster's fans, an event's attendees - Pubble turns them from spectators into participants.

Average Rating: 3.8/5.0

Total Reviews: 2

Re:plain

The first web-chat service where people reply 16 times faster. Re:plain — works directly in your WhatsApp, Facebook Messenger and Telegram.

Average Rating: 3.5/5.0

Total Reviews: 1

SMS-Magic

Conversive (formerly SMS Magic) is a CRM-native messaging that grows into intelligent customer engagement It helps enterprises engage customers across SMS, WhatsApp, and other messaging channels directly from Salesforce and Zoho. It starts with compliant, high-volume messaging and scales into conversational workflows, lifecycle automation, and AI-assisted engagement. For years, organizations have used SMS Magic to power CRM-native communication at scale. Conversive extends that foundation with conversational engagement, workflow orchestration, and intelligent automation, so teams can move from sending messages to managing complete customer journeys. Conversive (formerly SMS Magic) comes with these platform capabilities:- 1. Foundation: CRM-native messaging: SMS, WhatsApp, shared inboxes, templates, opt-in management, compliance controls. Engagement 2. Conversational workflows - Two-way conversations, routing, automation, reminders, follow-ups, and omnichannel engagement. Journey Orchestration 3. AI-powered lifecycle orchestration: Intent detection, workflow orchestration, customer lifecycle automation, and intelligent engagement across teams. Products available within the Conversive (formerly SMS Magic) platform 1. SMS Magic for Salesforce — native Salesforce SMS and WhatsApp engagement 2. SMS Magic for Zoho — integrated messaging for Zoho CRM workflows 3. SMS Magic — multichannel messaging infrastructure and compliance controls 4. Conversive — conversational engagement and lifecycle orchestration layer Conversive (formerly SMS Magic) is urpose-built for high-volume and regulated customer engagement. 1. Education - Admissions, enrollment reminders, fee notifications, and student engagement at scale. 2. Real Estate - Lead response, appointment coordination, and agent-client communication across channels. 3. Healthcare - HIPAA-compliant messaging, patient reminders, care coordination, and conversational patient engagement. 4. BFSI - Secure customer communication, compliance workflows, servicing automation, and lifecycle orchestration. Conversive introduces AI-assisted engagement for organizations that need more than messaging: i) Conversation routing and prioritization ii) Automated follow-up workflows iii) Customer lifecycle automation iv) Intent-aware engagement v) Operational insights and orchestration

Average Rating: 4.0/5.0

Total Reviews: 115

StepsAI

Steps AI Chatbot is an easy-to-implement Agentic AI chatbot that helps businesses boost revenue, improve customer experience, and automate 24/7 support with value-first pricing. It integrates with 250+ tools including Shopify and Zendesk, fully aligns with your brand, and requires no engineering resources to manage. With intelligent automation and real-time insights, Steps AI Chatbot streamlines support operations, reduces costs, and delivers faster, more personalized customer experiences.

Average Rating: 5.0/5.0

Total Reviews: 1

Subiz Live Chat

Subiz is live chat software based on cloud service. Implementing Subiz onto your website, you can take the initiative to chat and provide support to every single website visitor

Average Rating: 5.0/5.0

Total Reviews: 1

Verifast AI

Verifast AI is the all-in-one AI chatbot for ecommerce brands - designed to help you convert, support, and grow at scale without hiring extra hands. It combines sales, support, and customer insight, so you can stop juggling tools and start turning conversations into revenue. Trusted by 250+ global D2C brands across beauty, wellness, fitness, and fragrance — verifast's AI chatbot recovers carts, handle post-sale issues, and generate qualified leads without a single manual flow. Everything works out of the box. It connects with Shopify, Gokwik, Zoho, ClickPost, Shiprocket, and more - no code required. Whether you're scaling across Tier 2/3 audience or optimizing for peak sales weekends, the ai sales chatbot works 24/7 across your PDPs, homepages, landing pages, and even WhatsApp. Start your 7 - day free trial — no Credit card required. 💬 Boost Sales • Boost conversions – Recommend the right products based on user goals and behavior • Nudge customers – Trigger contextual nudges (discounts, reviews, urgency) in-chat • Upsell smartly – Auto-suggest bundles and higher-value SKUs during conversations • Recover carts – Detect hesitation and push checkout reminders in real time • Close instantly – Apply discount codes and offers right within the chat 👨🏻‍💻 Automate Support • Resolve 90% of queries – Automate order tracking, returns, cancellations, and more • Offer instant answers – 24/7 replies to product, shipping, and policy questions • Cut support costs – Reduce human load while keeping CSAT consistently high • Escalate smartly – Route only complex tickets to human agents with full context • Go live on all pages – Enable full support across homepage, PDPs, and checkout 🌍 Speak 125+ Languages • Break language barriers – Engage users in Hinglish, Tamil, Marathi, Bengali & more • Auto-detect & switch – Let users chat in their preferred language seamlessly • Build instant trust – Respond with cultural fluency that improves retention • Drive regional conversions – Tailor messages based on local context • Scale globally – One multilingual chatbot to expand across geos without hiring 🔌 Plug & Play Setup • Integrate instantly – Works with Shopify, Gokwik, ClickPost, Shiprocket, Zoho, Zendesk • Sync in real-time – Pull product catalog, order data, and inventory automatically • No dev needed – Setup and go live in under 24 hours • Auto-update daily – Stay current with zero manual work • Omnichannel-ready – Deploy across website, mobile, and WhatsApp 🎨 Match Brand Persona & UI • Customize tone – Playful, premium, clinical, regional—your choice • Design your widget – Floating bot, “Ask Me” bar, influencer avatar, or embedded form • On-brand nudges – Personalize discount popups, offers, and CTAs • Adapt by user type – Show different flows for new vs. returning visitors • Own the experience – Every chat feels like your in-house team talking 🎯 Generate High-Intent Leads • Capture details naturally – Collect emails, phone numbers, and product interests • Qualify mid-convo – Identify buyer intent via chat, not forms • Sync to CRMs – Auto-connect with HubSpot, Zoho, WhatsApp & more • Segment smartly – Group leads by page, concern, or interest for remarketing • Run follow-ups – Use captured data to drive WhatsApp and email campaigns 📊 Unlock Real-Time Insights • Understand your users – Get most-asked queries and top-searched products • Improve conversions – Track where users drop off in the purchase funnel • Boost SEO – Use word clouds and chat data to shape content strategy • Plan smarter – Leverage time heatmaps for campaign scheduling • Refine product strategy – Spot demand trends and concern clusters at SKU level

Average Rating: 5.0/5.0

Total Reviews: 3

Whaticket

Somos una plataforma de atención y ventas multicanal, diseñada para que equipos puedan gestionar conversaciones de WhatsApp, Instagram, Facebook Messenger y Webchat desde una única bandeja compartida, con múltiples agentes, automatizaciones, chatbot y herramientas de seguimiento. Con Whaticket, las empresas centralizan su comunicación, atienden más rápido, venden mejor y ofrecen una experiencia de soporte más eficiente y personalizada.

Average Rating: 5.0/5.0

Total Reviews: 1

Amivu

Amivu is a Brazilian customer service and sales platform for WhatsApp, Instagram and website chat. It turns one WhatsApp number into a shared inbox for the whole team: every conversation has an owner, and queues, automatic distribution and response-time targets show where customers are waiting. Ami, Amivu's AI agent, reads each conversation, summarizes what the customer wants and suggests a reply. She learns from the answers your team approves, and each company's knowledge stays isolated. Broadcasts, automations, a conversation board, a public API and webhooks complete the platform. Per-seat pricing, starting at one user, with no lock-in contract and no setup fee.

AsisteClick.com Messenger For Business

A collaborative customer support platform. Chat with customers from your website, eMail, Twitter, Facebook Page and Facebook Messenger. Chat with your team: * 1-on-1: Every user can start a private conversation with another user * Private groups: Need to work a project? Create a private group and add team members to chat with * Departments: For every department you setup there is a room where members can share things * Mentions: Type @ and the name of any teammate to send a mention with a special alert * Emojis: Easily add emojis to replies and give them a personal touch. * Easy to implement: Just create your free account and add your team members. * Collaborators: Invite all your employees to the platform and unleash the collaborative work. * Send files: Share documents, contracts, PDFs, images and any type of files with your teammates. * Mark as unread: Need to get back to a chat? Mark it as unread and it will be activated as pending. * Chat even when offline: Users receive new messages while they were offline as soon as they login into the platform. * iPhone & Android App: Stay online and collaborate with teammates even when you are on the go using your iPhone or Android. * Fanatical support: Our support team is always ready to help you in English, Spanish and Portuguese. Website live chat: * Chat transfers: Agents can transfer chat to other agents or escalate requests to users from different departments. * Scroll to chat history: During a chat session just scroll up to see previous chat history on the same window. * Tags: Classify chats in tags to easily identify and group chats in the future. * Shortcuts: Create a knowledge base of frequently asked questions and pick replies instead of typing. * Triggers: Send automated chat invitations based on rules and visitor's behaviour. * Screenshot capture: Take a look at your customer's screen to offer a better support. * Transcript by email: You can always email the chat transcript to the customer after a session. * Easy to implement: Just copy & paste a tiny HTML code on your pages and that's it. * Chat to ticket: Need to continue support after a chat session? Create a ticket from chat. * Offline to ticket: When no agents are online chat requests are converted into tickets so you reply when you login. * Emojis: Both agents and customers can combine text with emojis. * Send files: Share documents, contracts, PDFs, images and any type of files with your customers. * Custom fields: Need more information about your customers? Just add custom fields to the chat request form. * Custom colors: Easily adapt chat window colors to match your business image. * iPhone & Android App: Stay online and provide support even when you are on the go using your iPhone or Android. * Fanatical support: Our support team is always ready to help you in English, Spanish and Portuguese. Multichannel customer support: * Multichannel platform: Provide support to multilpe channels from a single platform. * Twitter: Integrate with your Twitter account and reply to direct messages and mentions. * eMail to ticket: Forward customer support emails to the platform and convert them into conversations. * Chat to ticket: Need to continue support after a chat session? Create a ticket from chat. * Offline to ticket: When no agents are online chat requests are converted into tickets so you reply when you login. * Manual ticket: Need to continue support after a phone call? Create a manual ticket. * Conversational eMails: Convert those boring emails into nice looking conversations with chat bubbles. * Internal notes: Add private notes to tickets for internal use or when assigning a ticket to other user. * Assign tickets: You can assign tickets to a particular user or to a whole department. * Search with ease: Filter out tickets by user, priority, tags, customer, subject or ticket ID. * Easy to implement: Just forward your current customer support emails to our platform to integrate them into a shared inbox. * Web chat: Your customes can contact you in real right from your website. * Facebook Page & Facebook Messenger: Integrate with your Facebook account and reply messages sent through your Facebook Page and customers using Facebook Messenger. * Avoid collisions: Visual alerts let you know who is working on which tickets. * Tags: Classify tickets in tags to easily identify and group chats in the future. * Shortcuts: Create a knowledge base of frequently asked questions and pick replies instead of typing. * Emojis: Easily add emojis to ticket replies and give them a personal touch. * File attachments: Share documents, contracts, PDFs, images and any type of files with your customers and teammates. * Priority auto update: Setup service level agreements and when a ticket should be scaled to medium or high priority. * Mentions: Type @ and the name of any teammate to send a mention with a special alert. * iPhone & Android App: Stay online and provide support even when you are on the go using your iPhone or Android. * Fanatical support: Our support team is always ready to help you in English, Spanish and Portuguese.

BlueTweak

BlueTweak is an omnichannel customer support platform built for support teams and contact centres managing high volumes of customer interactions across multiple channels. With more than 20 years of experience, BlueTweak serves clients from multiple industries like: airline & aviation, e-commerce, traditional call centers or BPO, technology, public sectors, finance and more. The platform brings voice, email, live chat, webforms, social messaging, and WhatsApp into a single agent workspace, so teams handle every interaction without switching between disconnected tools. Every interaction is automatically converted into a trackable support ticket, giving managers full visibility into queues, workloads, and resolution status across the operation. BlueTweak combines omnichannel support with AI features designed to reduce manual work at every stage of the workflow: automatic ticket classification and routing, sentiment analysis, AI-generated ticket summaries, suggested replies, call transcription, and voicebot and chatbot capabilities. A shared knowledge base powers AI-suggested replies and bot flows, keeping responses consistent across channels and reducing training time for new agents. Beyond handling interactions, the platform includes workforce management, analytics and reporting, quality assurance, customer surveys, and multilingual support with real-time translation across chat, email, and voice, making it suitable for teams serving customers across multiple markets. BlueTweak is designed for medium to large businesses in e-commerce, telecom, healthcare, finance, public sector, and BPO environments. It supports cloud and on-premise deployment and integrates with existing systems via open APIs. BlueTweak is designed to offer exceptional support through the multitude of already present features for enhancement of agents, and unifying everything in one place, without disrupting day-to-day businesses.

Botcopy

The Dialogflow web chat SaaS you need to transform your service the smart way and save oceans of time and money while making customers & employees happy. Build a rich, custom web chat UI for your Dialogflow agent in seconds. Botcopy SaaS is your hub for connecting Dialogflow to your website, organizing your bots, and skinning and designing the look and feel of your bots. Botcopy's advanced features and flexibility put you in total control of your Dialogflow web chat. Botcopy is the choice of the Fortune 500. Users include Riot Games, Genentech, Century 21, NYU, CA.gov, Moneygram, thousands more of all sizes the world over. Botcopy is a certified Google Cloud Partner and A+ Rated BBB company. Free Trial!

Bublly Desk

Bublly Desk is an AI-powered customer support platform tailored for startups, direct-to-consumer (D2C) brands, and growing teams seeking efficient and streamlined support solutions. It consolidates various customer communication channels into a unified inbox, enabling teams to manage interactions from email, live chat, WhatsApp, and social media platforms seamlessly. This integration ensures that customer conversations are organized, collaborative, and easily manageable, reducing the need to switch between multiple tools and enhancing response times. A standout feature of Bublly Desk is its built-in AI assistant, Bub AI, which is included in every plan without additional costs. Bub AI is designed to handle a significant portion of customer inquiries autonomously, providing instant, accurate responses derived from help articles and FAQs. This capability allows support teams to focus on more complex issues, as the AI can resolve up to 70% of routine queries. Additionally, Bub AI facilitates smart handoffs to human agents when necessary, ensuring that escalated issues are addressed with full context, thereby eliminating the need for customers to repeat information. The platform offers comprehensive ticket management, transforming customer issues into organized, trackable tickets with customizable statuses and priorities. This system enhances the efficiency of issue resolution and ensures that no customer concern is overlooked. Bublly Desk also includes workflow automation features, enabling teams to create smart workflows for assignments, follow-ups, escalations, and repetitive support actions, thereby reducing manual workload and increasing productivity. For businesses aiming to provide self-service options, Bublly Desk offers a help center and knowledge base feature. This allows companies to create a searchable library of articles, guides, and FAQs, empowering customers to find answers independently without waiting for support. The knowledge base is SEO-optimized, ensuring that content is easily discoverable by users. Bublly Desk is designed with scalability in mind, accommodating teams of various sizes without imposing per-user fees. This pricing model is particularly beneficial for growing businesses, as it allows them to expand their support teams without incurring additional costs. The platform's flat-rate pricing includes all features, such as AI capabilities, multi-channel support, and workflow automation, providing a cost-effective solution for comprehensive customer support. In summary, Bublly Desk offers a modern, AI-enhanced customer support solution that integrates multiple communication channels into a single platform. Its features, including a unified inbox, AI assistant, ticket management, workflow automation, and a knowledge base, are designed to improve response times, enhance customer satisfaction, and support the growth of startups and D2C brands by providing efficient and scalable support solutions.

Average Rating: 5.0/5.0

Total Reviews: 2

ChatPlus

We are a Japanese software company providing AI chatbot tool in Japan and abroad. With our team composed of highly skilled engineers, sales managers and marketers, we are supporting more than 19,000 clients which make us now the No.1 AI chatbot provider in Japan since our launch in 2016. WHAT WE OFFER: AI chatbot tool with a huge number of customized functions that will definitively make you satisfied. ・6 plans available from $11.5 only One of the cheapest chatbot services on the market without a lack of quality. ・+ 5000 functions Knowledge base, report and analysis, ticket, lead, categories and tags settings, +30 integrations (ChatGPT, Salesforce, Teams, etc) and much more! OUR VALUE: With ChatPlus, you can expect: ・Save costs and increase sales: 30 to 200％ sales increasing expected during and even outside business hours. ・Boost lead generation: raise up to 70% of leads via automated chatbot ・Build up ~90% customer satisfaction ・Help your engage with customer: flexible analysis tool and customer information collection ・24/7 available service: respond to inquiries at any time even out of business hours. ・Hybrid customer experience: strong chatbot and high functional live chat assistance ・Reduce repetitive tasks: 70% of FAQs handle task ・Identify customer behavior: classify each customer by using categories and tags ・Multiple language: +13 languages available Moreover, our support team will help you building the most suitable chatbot for your needs from the first step to the installation and beyond without any charges! Recognized as the No.1 share in Japan chatbot industry, our successful business is growing rapidly and we expect now to bring the know-how of our experts combined with the finesses of Japanese services to international companies. Are you looking for a tool that can help you to improve your business more effectively without spending high costs? Do you need a smoother domestic and foreign customer support service? We are here for you. By 1 click, ask for the most suitable chatbot and meeting tool that will make you feel free from any pressured business interactions.

Chattitude

Chattitude is an AI-powered conversational sales and support agent built for small and mid-sized businesses. With a 20-minute, no-code setup, Chatty instantly engages website visitors and customers—qualifying leads, booking demos, and resolving routine questions 24/7. By deflecting up to 70% of repetitive tickets, it frees human teams to focus on higher-value work while protecting revenue from lost prospects. Chattitude integrates seamlessly with CRMs, help desks, and productivity tools, passing full context and transcripts into your existing workflows. Its multilingual coverage, real-time lead scoring, and built-in scheduling ensure faster response times, higher conversion rates, and better customer satisfaction. Whether you’re looking to boost sales efficiency or reduce support costs, Chatty delivers measurable results from day one.

Convarza AI

Convarza AI is an AI-powered customer engagement platform that brings conversations, AI voice agents, chatbots, CRM, and automation together in one workspace. Businesses can manage WhatsApp, Instagram, Facebook, Telegram, SMS, email, web chat, and phone conversations from a shared inbox while AI agents handle customer interactions across chat and voice. AI voice agents can answer inbound calls, make outbound calls, qualify leads, answer questions, schedule appointments, and hand conversations over to human teams when needed. Convarza also helps businesses automate follow-ups through campaigns and sequences across calls, WhatsApp, and email. Its CRM keeps customer conversations, activities, tasks, lead stages, and follow-ups connected to a single customer record. With knowledge bases, AI chatbots, AI calling, call flows, workflows, campaigns, CRM, and analytics in one platform, Convarza helps sales and support teams manage the complete customer conversation lifecycle—from the first enquiry to qualification, follow-up, booking, and human handoff.