---
title: ChatPlus Reviews
meta_title: 'ChatPlus Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ChatPlus works for a business like yours.
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# ChatPlus Reviews
**Vendor:** ChatPlus Co.,Ltd  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)
## About ChatPlus
We are a Japanese software company providing AI chatbot tool in Japan and abroad. With our team composed of highly skilled engineers, sales managers and marketers, we are supporting more than 19,000 clients which make us now the No.1 AI chatbot provider in Japan since our launch in 2016. WHAT WE OFFER: AI chatbot tool with a huge number of customized functions that will definitively make you satisfied. ・6 plans available from $11.5 only One of the cheapest chatbot services on the market without a lack of quality. ・+ 5000 functions Knowledge base, report and analysis, ticket, lead, categories and tags settings, +30 integrations (ChatGPT, Salesforce, Teams, etc) and much more! OUR VALUE: With ChatPlus, you can expect: ・Save costs and increase sales: 30 to 200％ sales increasing expected during and even outside business hours. ・Boost lead generation: raise up to 70% of leads via automated chatbot ・Build up ~90% customer satisfaction ・Help your engage with customer: flexible analysis tool and customer information collection ・24/7 available service: respond to inquiries at any time even out of business hours. ・Hybrid customer experience: strong chatbot and high functional live chat assistance ・Reduce repetitive tasks: 70% of FAQs handle task ・Identify customer behavior: classify each customer by using categories and tags ・Multiple language: +13 languages available Moreover, our support team will help you building the most suitable chatbot for your needs from the first step to the installation and beyond without any charges! Recognized as the No.1 share in Japan chatbot industry, our successful business is growing rapidly and we expect now to bring the know-how of our experts combined with the finesses of Japanese services to international companies. Are you looking for a tool that can help you to improve your business more effectively without spending high costs? Do you need a smoother domestic and foreign customer support service? We are here for you. By 1 click, ask for the most suitable chatbot and meeting tool that will make you feel free from any pressured business interactions.






- [View ChatPlus pricing details and edition comparison](https://www.g2.com/products/chatplus/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+10%3A48%3A46+-0500&secure%5Bsession_id%5D=23ae4003-e983-416c-8060-8c87fcbe04ef&secure%5Btoken%5D=7ac0846a70f2a2631ffd9bcf809406716c5519f3010bacc207efb3648cce6aea&format=llm_user)

## ChatPlus Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

## Top ChatPlus Alternatives
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  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,628 reviews)