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roommaster

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7 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2012
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roommaster Reviews

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Star Rating
5
2
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Verified User in Hospitality
UH
Verified User in Hospitality
10/31/2025
Validated Reviewer
Verified Current User
Review source: Organic

Efficient and User-Friendly, But Needs Better Report Access

What I appreciate most about Roommaster is the efficiency of the check-in process. It is quick and everything is clear and straightforward, so checking someone in never takes long. The entire software is straightforward and easy to navigate. When I was training for this position, it only took me 2 days to understand the system.
Chelesa O.
CO
Chelesa O.
Hospitality & Operations Leader | Marketing Manager | Experienced Administrative Professional
08/11/2025
Validated Reviewer
Verified Current User
Review source: G2 invite

Great system, even better support team!

RoomMaster is user-friendly and reliable, and their support team is one of the best I’ve dealt with. They respond quickly, explain things clearly, and resolve any issues in no time. It’s a great choice for hospitality businesses wanting a balance of features, ease of use, and great support.
Cristian G.
CG
Cristian G.
03/15/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Suitable for booking management

It is a well-designed software that helps to set and facilitates the way reservations, walks-in, arrivals and check-outs make the entire process easier and helps save time.

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HQ Location:
Clearwater, US

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What is roommaster?

Being an independent hotelier doesn't mean you have to go it alone. roommaster has combined hotelier experience with innovative technology to deliver integrated solutions that empowers independent hoteliers to attract guests, drive customer loyalty, and increase profits. roommaster delivers scalable solutions with the belief that everyone deserves a great guest experience, whether they’re staying at a small B&B, a thousand-room resort, or anywhere in between. roommaster is headquartered in the United States with offices in Canada, Australia, and the United Kingdom.

Details

Year Founded
2012