Best Customer Journey Mapping Tools - Page 8

How Many Customer Journey Mapping Tools Products Does G2 Track?

Total Products under this Category: 106

Category Stats (Sep 2026)

  • Average Rating: 4.53/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Pushwoosh (+0.3%) - Among all products in this category, Pushwoosh recorded the largest rating increase compared to last month

Last updated: September 05, 2026

How Does G2 Rank Customer Journey Mapping Tools Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 45,900+ Authentic Reviews
  • 106+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Customer Journey Mapping Tools

G2 Grid® for Customer Journey Mapping Tools plotting products by satisfaction and market presence

Highlighted products: Miro, Lucid Visual Collaboration Suite, Agentforce Marketing (formerly Salesforce Marketing Cloud), CleverTap, Contentsquare, Glassbox, MoEngage, and Quadient Inspire.

Underlying data: [Grid® JSON](https://www.g2.com/categories/customer-journey-mapping/grids.json?focus%5B%5D=miro&focus%5B%5D=lucid-software-inc-lucid-visual-collaboration-suite&focus%5B%5D=agentforce-marketing-formerly-salesforce-marketing-cloud&focus%5B%5D=clevertap&focus%5B%5D=contentsquare&focus%5B%5D=glassbox&focus%5B%5D=moengage&focus%5B%5D=quadient-inspire)

Webfusion

Webfusion is a software product which helps organisations capture and integrate their online digital data with offline sources to understand the complete customer journey a person would go through prior to purchase of a product. It can help identify who that individual is, where other digital reporting systems can only provide an overall trended view of a population. This in turn helps to understand what channels in the marketing mix attribute the most in terms of sales, to then determine the holistic picture of where a company should be spending their marketing budget across the multiple channels. The product can also give consolidated views of disparate reports, tie into research results and improve offline data for more targeted marketing activity. WebFusion can be accessed via SQL, most standard reporting software (for example Tableau, Power Bi or Google Data Studio) as well as most campaign management software.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Webfusion?

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of Webfusion?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated April 10, 2026