# Knotch PathwayIQ Reviews
**Vendor:** Knotch  
**Category:** [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping)
## About Knotch PathwayIQ
PathwayIQ is a customer journey intelligence platform used by companies to track and analyze customer journeys to online conversions. The platform can track customer journeys that span days, weeks or months and reveals “golden pathways”— combinations of channels, pages, and content that are the most efficient. PathwayIQ is used by companies such as Dropbox, Synchrony, Kaiser Permanente, and Fox to increase conversion rates, decrease the time to convert, and allocate budget more efficiently.






- [View Knotch PathwayIQ pricing details and edition comparison](https://www.g2.com/products/knotch-pathwayiq/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-26+16%3A03%3A08+-0500&secure%5Bsession_id%5D=23713fa4-0d62-461e-bf04-0417d51d776e&secure%5Btoken%5D=a8eb7dcd54dacdea2d1bf357edc451a3e19d717d7eabd9a788d6b0f0e6eb85cb&format=llm_user)

## Knotch PathwayIQ Features
**Platform Basics**
- Templates
- Exporting
- Multi-user Access and Collaboration
- Multiple Personas
- Data Analytics 

**Platform Basics**
- Dynamic Segmentation
- Journey Optimization

**Platform Data**
- Journey Reporting
- Trends Reporting
- Dashboards
- Advanced Data Filtering

**Agentic AI - Customer Journey Mapping**
- Autonomous Task Execution

**Platform Additional Functionality**
- Journey Mapping
- Integrations
- Automated Alerts

**Agentic AI - Customer Journey Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

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