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GhostDraft

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5 reviews
  • 2 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
1984

Profile Name

Star Rating

5
0
0
0
0

GhostDraft Reviews

Review Filters
Profile Name
Star Rating
5
0
0
0
0
Verified User in Computer Software
CC
Verified User in Computer Software
07/15/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Best emerging tool in the CCM industry

1. Very user friendly to use. 2. Can handle variety of communication channels 3. Has good customer and peer support 4. Implementaion is easy and can be integrated to multiple tools and technologies. 5. Cloud based functionality is available. 6. Offers security features as well.
SYED ZAFFAR M.
SM
SYED ZAFFAR M.
TEACHING FACULTY, ASST. PROFESSOR, MANAGER
04/06/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

CCM- Modern Technology platform to enhance customer experience and building relationship

CCM ( Customer Communication Management) provides all the information and supports customer needs. The CCM interact and collects customer information through various channels like email, phone and social media to communicate with customers to enhance user experience and build long-term relationships.
Rosie H.
RH
Rosie H.
Customer Care Advocate at Conduent
03/01/2023
Validated Reviewer
Review source: G2 invite

Platforms create higher levels of engagement building greater , stronger communications .

Make real connections with customers through personalized communications.

About

Contact

HQ Location:
Wilmington, US

Social

@Ghostdraft

What is GhostDraft?

GhostDraft is a company specializing in customer communication management solutions, aimed primarily at enabling businesses to create, manage, and deliver personalized customer documents efficiently. Through its cloud-based platform, GhostDraft offers tools for document automation, interactive editing, and real-time delivery, helping companies enhance customer engagement and operational efficiency. The solutions are particularly beneficial for industries such as insurance, banking, and financial services, where tailored document generation plays a critical role.

Details

Year Founded
1984