Top Free Chatbots Software - Page 13

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 799

Category Stats (Oct 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Caretta (+1.75%) - Among all products in this category, Caretta recorded the largest rating increase compared to last month

Last updated: October 13, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,200+ Authentic Reviews
  • 799+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Birdeye, Tidio, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

Dbestchatbot.com

DBestChatBot is an AI-powered website chatbot platform built for small businesses, e-commerce stores, agencies and service providers. It lets businesses add a smart chatbot to their website using a simple embed script, with support for OpenAI, Anthropic Claude, Google Gemini and DeepSeek. The chatbot can answer customer questions, capture leads, qualify visitors, reduce repetitive support work and route conversations to a human through WhatsApp, Telegram or email when needed. DBestChatBot also supports Shopify and WordPress use cases, making it practical for stores, local businesses, consultants and agencies that want 24/7 website assistance without building custom AI infrastructure.

Who Is the Company Behind Dbestchatbot.com?

  • Seller: Kolorfirst
  • Year Founded: 2023
  • HQ Location: Willow Springs, US
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

DialogHub

Who Is the Company Behind DialogHub?

  • Seller: DialogHub
  • Year Founded: 2026
  • HQ Location: Lamspringe, Germany
  • Twitter: @DialogHubAI
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Doti AI

Doti is an enterprise search and agents platform that searches your team's tools and builds custom agents for their daily workflows. Instead of jumping between Slack, Salesforce, Google Drive, and 20+ other tools to piece together company and customer information, Doti's AI agents deliver complete, formatted answers and reports pulled in real-time from across your entire tech stack — and can help complete your work for you. Trusted by teams at Orca Security, Similarweb, and Bringg. Featured in Forbes, Fortune, and TechCrunch. What Makes Doti Different - AI agents that work for you: Don't just find information — complete tasks with agents, which deliver formatted reports, automate manual work, and handle workflows exactly how your team needs them - Fast implementation: Install in under one hour with full implementation in weeks, not months - Real-time updates: Knowledge refreshes 20+ times daily, so it's never outdated - Granular permissions: Dual-layer access controls that respect existing document-level permissions while enabling cross-team collaboration Access Doti Where You Already Work - Slack Integration: Get instant answers to questions in Slack channels from Doti’s Autopilot agent - Web Interface: Get one search bar to search anything across your company’s platforms - Chrome Extension: Search company knowledge from any webpage or work tool - API Access: Embed Doti's capabilities directly into your existing tools and platforms How Teams Use Doti - Customer Support: Answers customer tickets faster and reduce MTTR by 30% by easily accessing historical support cases, product documentation, engineering notes, and past resolutions - Operations: Break down information silos across departments, create a unified source of truth with equal access to knowledge for all team members - Sales: Prep for demos instantly with automated, comprehensive briefs, and answer customer questions in seconds with real-time company information. - Marketing: Eliminate redundant content creation, track which materials teams actually use, and generate content faster with company-wide knowledge context - IT: Reduce helpdesk ticket volume with automatic Slack responses, consolidate multiple knowledge tools into one platform, and maintain enterprise-grade security controls - Product: Keep client-facing teams automatically informed about product updates, build product-specific agents, and reduce interruptions from repetitive feature questions - HR: Accelerate new hire onboarding with self-service knowledge access, create HR-specific agents, and deliver consistent information across all locations Measurable Business Impact Teams save 16 hours per employee monthly, reduce repetitive Slack questions by 40%, and accelerate customer response times by 30%. This translates to $400 in monthly productivity savings per user. Enterprise-Grade Security - SOC 2 Type II certified with bank-level AES-256 encryption for stored data and TLS 1.2+ for data in transit - Flexible deployment options include bring-your-own-database and hybrid cloud configurations - A strict no-data-training policy ensures your information never trains AI models.

Who Is the Company Behind Doti AI?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Evie.ai

Evie is the world's best AI Recruitment Coordinator helping recruiters take over the time-consuming work of interview scheduling while keeping the human touch. Marta Brockwell, Talent Acquisition Consultant of Siemens has this to say about Evie: “I schedule close to a hundred interviews a month and with Evie, I save 30% of my time! This has allowed me to focus on the really important tasks like candidate sourcing, and invest more time screening for the best talent to join our company. I also use Evie to automatically send the right information (attachments, instructions, etc.) to candidates and hiring managers, saving me even more time and ensuring a consistent experience for all our candidates and interviewers. Evie also interacted well with our candidates, providing a smooth candidate experience. The Evie team is incredibly responsive and a pleasure to work with.” Even with automation, recruiters today are still hard-pressed to juggle interviews, wow candidates & win the war for talent. 54% of recruiters want interview scheduling to be automated. Free recruiters from interview scheduling pain with Evie, the best-in-class interview scheduling powered by AI, enabling a collaborative experience between interviewers & candidates and achieve: • 10x faster in interview scheduling • 2x Reduction in Reschedule • 30% Time Saved in a Recruiter's Day Contact hello@evie.ai to schedule a demo and a free trial.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Evie.ai?

  • Seller: Evie.ai
  • Year Founded: 2014
  • HQ Location: San Francisco, US
  • Twitter: @eviedotai
    144 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Evie.ai?

AI-generated summary from verified user reviews

Pros
  • Users love the seamless integration with popular calendar tools like Google Calendar and Outlook for enhanced productivity.
Cons
  • Users find that Evie.ai has limitations in understanding complex questions, affecting its responsiveness and utility.
  • Users experience limitations in understanding issues, finding it challenging for complex question handling and responses.

What Are Recent G2 Reviews of Evie.ai?

freeAIchat.bot

Free AI chatbot for small business websites. Answers visitor questions, captures leads, and hands off follow-ups to your team.

Who Is the Company Behind freeAIchat.bot?

Humassistant

Humassistant is a conversational AI platform that helps businesses automate customer communication across multiple channels from a single unified interface. The software connects to a company's existing documents, FAQs, internal procedures, and knowledge bases to generate accurate, context-aware responses that reflect the organization's tone and terminology. Unlike generic chatbot builders that rely on predefined scripts, Humassistant uses large language models to understand user intent, adapt to conversational context, and deliver relevant answers in real time. Key features and capabilities include: - Multichannel deployment across website chat widgets, WhatsApp Business, email, phone (voice AI), social media messaging, and custom API integrations — all managed from one dashboard - Intelligent escalation that transfers conversations to human operators with full context, so customers never have to repeat themselves - Real-time conversation monitoring with live takeover, allowing operators to step in at any point during an AI-handled conversation - 3D avatar interfaces with realistic voice synthesis for more engaging, human-like interactions compared to traditional text-only chatbots - Automated actions including appointment scheduling, lead qualification, contact form collection, and CRM data updates triggered by conversation context Humassistant serves three primary use cases. For customer support, it provides 24/7 automated responses to common inquiries, reducing response times and support workload while maintaining consistent service quality across all channels. For lead generation, it qualifies prospects through conversational data collection and automatically schedules appointments with sales teams. For internal operations, it supports employee onboarding and acts as an internal knowledge assistant trained on company procedures and documentation. The platform includes a correction system that continuously improves AI response accuracy based on operator feedback and customer interactions. Administrators can review conversation analytics, track sentiment data, and monitor resolution rates through a centralized dashboard. Humassistant supports multilingual conversations with automatic language detection and is designed to work for organizations of all sizes. The platform is built with a focus on data privacy and offers configurable privacy consent flows to comply with GDPR and EU AI Act requirements. Target users include customer service managers, operations teams, marketing departments handling inbound leads, and IT teams responsible for deploying communication tools. The platform requires no coding to set up and can be configured and deployed within hours through a visual widget builder with live preview functionality. Humassistant is developed and operated by a team based in Italy, with the platform available in Italian, English, and Spanish.

Who Is the Company Behind Humassistant?

Ideta Community Management Edition

Ideta Community Management Edition With the Ideta Community Management Edition you can grow your community by engaging with your followers by: -Sending private and public messages to people who commented on your posts -Planning your comments by sending emojis and personalized answers -Automate give away contests Show your audience that you care about them by keeping them close and encourage them to stay active on your page. Create smart engagement campaigns for your followers to feel part of a community.

Who Is the Company Behind Ideta Community Management Edition?

  • Seller: IDETA
  • Year Founded: 2017
  • HQ Location: Paris
  • Twitter: @Ideta_Fr
    220 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®

InboxPilot

InboxPilot is an AI email assistant for team inboxes in Gmail and Outlook, built for teams where several people answer one address like info@ or support@. InboxPilot sorts each incoming email by type and routes it to the right team, such as Sales, Support, Students or Billing, each on its own label or folder. It drafts the reply from the company's own docs, website, past replies and tools like Shopify and Google Sheets, and a person reviews and sends it; auto-send is optional. Unlike a help desk, InboxPilot needs no new app or migration: it works inside the inbox the team already uses, and drafts start within minutes. Unlike a personal AI assistant, it handles what a whole team receives: customer questions, lead enquiries, quotes, order status, bookings and documents. InboxPilot is priced by conversations handled, not per seat: $39, $99, $249 or $499 a month, with a 7-day free trial, no card required. SOC 2 Type II and GDPR compliant; customer data never trains AI models.

Who Is the Company Behind InboxPilot?

Invocom

InvoCom is a cutting-edge customer service solution designed to elevate the customer experience and drive long-term organizational growth. Our platform is built on the latest AI and machine learning technology, ensuring seamless and real-time support, engagement, and communication. Our product offers a complete set of features and capabilities to meet the needs of your customers and support the growth of your business.

Who Is the Company Behind Invocom?

  • Seller: Invocom
  • Year Founded: 2017
  • HQ Location: florida, US
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

IOdesk

IOdesk is an online help desk software powered by AI, supercharging your customer support and customer relations. Are you tired of answering the same questions over and over? With Lydia our AI you don't have to do that anymore. Lydia will act as a new super employee for you! Lydia helps your customers by speaking to them as a normal human being, analyzing their questions and giving them answers based on what she has learned by earlier support tickets. Connect with your customers the way you want! We offer AI-supported chat, forms, mailing, self-service FAQ:s and much much more! Regardless what language your customer may speak, Lydia can interact with them in their own language! Be it English, Swedish, Japanese, German or even Klingon, yes Klingon.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind IOdesk?

  • Seller: Xenolith AB
  • Year Founded: 2016
  • HQ Location: Skövde, SE
  • Twitter: @IOdeskSupport
    5 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium, 100% Small

What Are Recent G2 Reviews of IOdesk?

What Are G2 Users Discussing About IOdesk?

Mav

Mav is built for insurance agencies that want to work every lead — fresh, aged, or somewhere in between. Mav works your leads text-first, with Voice AI support when they want it, and the tone and knowledge of your best CSR. Leads get qualified, Mav pulls the info you actually need to quote, and connects warm, ready-to-buy prospects to a licensed producer with a live call transfer. What Mav does: Works every lead, every time, for as long as it takes — fresh, aged, previously quoted, or live transfers that didn't close. Most agencies (and most tools) stop chasing after one or two tries. Mav doesn't. In fact, 48% of conversions come from leads that went quiet and later re-engaged after Mav followed up. Texts, calls, and transfers — SMS-first outreach, inbound and outbound Voice AI when the lead prefers it, live call transfer to a licensed producer when they're ready. Qualifies — coverage type, prior carrier, drivers, property details, whatever your appetite requires. Helps you scale without building a call center — Mav runs 24/7 alongside the licensed producers you already have. 1 in 6 replies, qualifications, and live transfers happen on nights and weekends. Mav helps you capture all of them Who Mav is for: Growth-focused P&C insurance agencies. Mav works with independent agencies, captive agents, MGAs, and lead-buying operations. Any team that buys leads and needs them worked, Mav can help.

Who Is the Company Behind Mav?

  • Seller: Mav
  • Year Founded: 2015
  • HQ Location: Las Vegas, US
  • Twitter: @hiremav
    811 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    47 employees on LinkedIn®

Mentbot

Mentbot is comment automation for businesses that sell on Facebook and Instagram. When someone comments on a post, Mentbot replies under the comment and sends the commenter a private message in Messenger or Instagram Direct. A question like "How much?" becomes a conversation the seller can close, not a buyer who went cold waiting for an answer. Keyword and hashtag rules decide which reply goes out, and a rule can be limited to specific posts. Mentbot can also like or hide comments automatically, and it sends the seller a Telegram alert when a customer's message sits unread. Mentbot does one job. It is not a chatbot builder, so there are no flows to design. Plans are priced in US dollars by daily comment volume, from $9 to $49 a month. Every plan has every feature and unlimited Facebook Pages, and the 14-day free trial needs no credit card. Mentbot is built in Bangkok, Thailand.

Who Is the Company Behind Mentbot?

MindX Service AI

MindX Service AI empowers customer-first companies to deliver faster, more empathetic, and intelligent support experiences that go beyond traditional automation. Built on our proprietary Nexa AI orchestration layer, it combines AI-powered customer agents, an AI co-pilot for human reps, and real-time insights for CX leaders—ensuring every interaction drives satisfaction and loyalty. By automating repetitive questions, guiding agents with contextual suggestions, and uncovering actionable trends in service data, MindX Service AI helps teams resolve issues with speed and empathy. Designed to adapt to each company’s unique workflows, our AI reduces inefficiencies, boosts productivity, and ensures leaders have full control over outcomes. With a focus on reliability, personalization, and our mission to #EndPoorService, MindX Service AI equips businesses to deliver exceptional support at every touchpoint—turning customer service into a true growth driver.

Who Is the Company Behind MindX Service AI?

  • Seller: MindX
  • Year Founded: 2024
  • HQ Location: Dover, US
  • Twitter: @_mind_x
    7 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    24 employees on LinkedIn®
  • Phone: +1 (628)-288-7465

nativeMsg

nativeMsg is a Chicago-based company providing a single platform to create, manage and deploy automated, intelligent messaging experiences across multiple texting channels (SMS/MMS/RCS, Messenger, Twitter, Alexa, web chat, and more). We are an early leader in the new 5G RCS business messaging space. RCS is an exciting new channel that moves features of a native mobile application into the native SMS inbox of a mobile device. The text inbox will transform into a host of mini-applications and become a direct conversation link between consumers and brands, allowing 1:1 direct marketing. We're working closely with brands using their platform to deploy these messaging experiences, and are certified pertners with Google and IBM.

Who Is the Company Behind nativeMsg?

  • Seller: nativeMsg
  • Year Founded: 2017
  • HQ Location: Chicago, US
  • Twitter: @TheNativeMsg
    2,230 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

NexStep Digital

NexStep Digital is a 24/7 Bengali AI chatbot for Facebook Pages in Bangladesh. It automatically replies to customer messages and post comments in Bangla, answers price and delivery questions, collects order details (name, address, phone), and includes a free order dashboard. Built for small and medium Facebook sellers who lose orders to late replies. Pricing is 500 BDT per month with a 7-day free trial.

Who Is the Company Behind NexStep Digital?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026