Textedly
Textedly is the premier, industry-leading AI-Powered SMS marketing and communications platform that empowers organizations to seamlessly connect with their audiences through the power of SMS text, MMS messaging, and next-generation AI. As a comprehensive messaging software solution, Textedly helps marketing, customer support, and sales teams across SMBs and global enterprises deliver highly personalized campaigns, timely notifications, and automated two-way interactions. By combining advanced AI voice and messaging agents with robust campaign creation and contact management, Textedly serves as the ultimate all-in-one command center for customer engagement. Key Features and Benefits: • Powerful AI Voice & Messaging Agents: Elevate your communications with intelligent, conversational AI. Deploy autonomous text and voice agents to handle 24/7 customer support, answer FAQs, qualify leads, and drive engagement at scale without human intervention. • Bulk SMS & MMS Messaging: Send high-volume text (400,000) and rich multimedia messages with customizable sender IDs, ensuring your brand stands out and delivers personalized content instantly. • Two-Way Messaging Inbox: Centralize replies and team conversations in a shared, real-time inbox for seamless, high-touch customer engagement. • Automated Scheduling & Drip Campaigns: Build sophisticated message workflows. Create one-time, recurring, or complex drip sequences with precise delivery windows optimized for your audience’s time zones. • Contact Segmentation & List Management: Build dynamic, highly targeted lists based on custom fields, tags, and import sources to ensure the right message always reaches the right user. • Signal AI Contact Enrichment: Unlock unparalleled audience intelligence with Signal AI. Instantly enrich your contact profiles when available, by retrieving first and last names, email addresses allowing you to hyper-personalize your outreach and connect with your audience on a deeper level. Additional Value Points: • Integrated Payment Processing: Turn conversations into conversions. Securely collect payments with your own credit card merchant account, and send mobile checkout links directly within SMS threads to drastically streamline transactions. • Reputation Management & Google Reviews: Accelerate your brand's growth with built-in tools designed to automatically request, manage, and optimize your online reviews. • Template Library & Personalization Tokens: Launch campaigns faster using a library of pre-built templates and dynamic smart fields (e.g., {{FirstName}}) to maximize message relevance and conversion rates. Why Choose Textedly? By unifying scalable bulk messaging, intelligent AI voice and text agents, automated drip campaigns, and seamless payment processing, Textedly goes far beyond traditional text marketing. We provide a state-of-the-art, feature-rich ecosystem for organizations that demand innovative, effective, and automated communication with their audiences.
Average Rating: 4.6/5.0
Total Reviews: 1,407
Who Is the Company Behind Textedly?
- Seller: Textedly
- Company Website:
- Year Founded: 2015
- HQ Location: Los Angeles, CA
-
Twitter: @textedly_
400 Twitter followers -
LinkedIn® Page: www.linkedin.com
14 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Owner, CEO
- Top Industries: Non-Profit Organization Management, Real Estate
- Company Size: 66% Small, 28% Medium
What Do G2 Reviewers Say About Textedly?
AI-generated summary from verified user reviews
Pros
- Users highlight excellent customer support from Textedly, appreciating fast responses and effective solutions to their issues.
- Users praise the ease of use of Textedly, noting its straightforward setup and clean interface.
- Users commend Textedly for its excellent customer support, noting fast responses and effective problem resolution.
- Users love the effective communication tools of Textedly, enhancing engagement and streamlining customer interactions.
- Users love the time-saving text messaging feature of Textedly, enabling quick appointment reminders and responses.
Cons
- Users find Textedly to be expensive compared to competitors, with costs rising unexpectedly for additional features.
- Users find the missing storage features inconvenient, as it complicates managing contacts and increases wait times.
- Users face SMS issues like delivery failures and character counts leading to unexpected costs, complicating their messaging efforts.
- Users find the learning curve steep due to unclear documentation and platform complexity, requiring trial and error.
- Users find the limited texting features of Textedly cumbersome, particularly regarding contact management and text counting.
What Are Recent G2 Reviews of Textedly?
"Textedly: Fast SMS Sends, Affordable Credits, and Outstanding Customer Service"
Rating: 5.0/5.0 stars
— Allison M.
"Smooth & User Friendly Text Marketing"
Rating: 5.0/5.0 stars
— Daneisha S.
What Are G2 Users Discussing About Textedly?
- What is Textedly used for? - 1 comment
- What are the features of SMS?
- How much does Textedly cost? - 2 comments
- How do you use Textedly? - 3 comments
- What is Textedly? - 2 comments

