
What I like best is that it actually answers every call, even after hours, and doesn't sound robotic doing it. Callers get real answers or a quick appointment booked instead of hitting voicemail. Setup was quick too, didn't need any dev help to get it running.
For a small team, it basically covers what a full time receptionist would, at a much lower cost, and the call notes it leaves after hours save us a good chunk of time each morning. Review collected by and hosted on G2.com.
Honestly, the only real gripe is that it can struggle with heavy accents or background noise on the call, so it occasionally asks callers to repeat themselves. Would also like a bit more customization on how it phrases responses without digging into settings. Review collected by and hosted on G2.com.