PerfectBot
PerfectBot is an AI agent add-on to Gorgias. It provides instant and accurate responses to customer questions, 24/7. PerfectBot studies help center, past tickets, and best practices of an online store to deliver context-aware responses. Thanks to OpenAI technology, PerfectBot handles complex support conversations in natural language. Our AI agent enables businesses to reduce workload by handling repetitive tickets and letting the customer support team spend more time on high-value tickets. It helps optimize the first response time by providing customers with instant, automated responses, positively impacting the shopping experience. PerfectBot offers a one-click integration with Gorgias. It works natively with Gorgias help desk to create a seamless experience for your agents and customers. Every interaction between the bot and the customer is saved as a ticket in the Gorgias back-office, allowing the team to monitor the quality and accuracy.
Average Rating: 4.5/5.0
Total Reviews: 2
How Do G2 Users Rate PerfectBot?
- Understanding: 10.0/10 (Category avg: 8.8/10)
- Ease of Use: 9.2/10 (Category avg: 9.1/10)
- Reliability: 10.0/10 (Category avg: 8.8/10)
- Error Learning: 10.0/10 (Category avg: 8.1/10)
Who Is the Company Behind PerfectBot?
- Seller: PerfectBot
- Year Founded: 2017
- HQ Location: San Francisco, US
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Twitter: @PerfectBotAI
7 Twitter followers -
LinkedIn® Page: www.linkedin.com
9 employees on LinkedIn®
Who Uses This Product?
- Company Size: 100% Small
What Do G2 Reviewers Say About PerfectBot?
AI-generated summary from verified user reviews
Pros
- Users appreciate the incredible customer support from PerfectBot, making their experience enjoyable and seamless.
- Users find the easy setup of PerfectBot a breeze, enhancing their overall experience and satisfaction.
- Users admire the top-notch features of PerfectBot, enhancing eCommerce support and offering excellent value for money.
- Users value the excellent support and innovative features of PerfectBot, making it a top choice for eCommerce.
What Are Recent G2 Reviews of PerfectBot?
"Streamlined Support: PerfectBot's AI Ticket Resolution."
Rating: 4.5/5.0 stars
— Avinash K.
"Outstanding Customer Service"
Rating: 4.5/5.0 stars
— Verified User in Apparel & Fashion

