![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

7/13/2026

"Exceptional Customization and Stellar Support"

5/5

What do you like best about Talkative?

I like how customizable Talkative is and that all changes can be done within the Talkative platform without having to use any other systems. I appreciate being able to change the positioning of the widget and welcome cards, and set up chat bots to be the first responder, which provides our agents with more information to support the user. I also find the support team to be great; Jack is an asset to the team and goes above and beyond to create helpful guides on how I can make the changes I need myself. Review collected by and hosted on G2.com.

What do you dislike about Talkative?

Sometimes the Mitel integration doesn't work as expected, and it means that chats get stuck between users. Review collected by and hosted on G2.com.

What problems is Talkative solving and how is that benefiting you?

Talkative allows our customers to communicate with us through another platform and efficiently assigns queries to the right team. It lets us customize the chat interface and set up chat bots as first responders, giving agents more information to assist users. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

See what 24 reviewers think of Talkative

5.0 out of 5 · Verified reviews from real users

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