AI Customer Support
Products in this theme provide AI-powered customer support solutions, often through chatbots and voice assistants, to enhance the efficiency and personalization of customer service operations.
Updated June 21, 2026
Products that define this theme
A representative set of AI Agents products that exemplify AI Customer Support, curated as a starting point for finding similar software.
Selected from G2's verified user reviews and ratings, then matched to this theme for relevance.
How Did G2 Choose These AI Customer Support Products?
The 14 products shown represent a defining sample for the "AI Customer Support" theme within AI Agents on G2 — not an exhaustive list. They are a curated starting point for discovering similar software.
- Sourced from products with verified G2 user reviews and ratings.
- Matched to this theme based on each product's described capabilities and fit, ordered by relevance.
- Rankings and inclusion are unbiased and are not influenced by vendor payment.
Refreshed weekly. Last updated: June 21, 2026.
"Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move...
Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations,...
Jotform AI Agents are automated real-time assistants designed to help your users at any time of day or night. AI Agents are the future of customer service. Train and customize your own personal AI...
Service Hub delivers AI-powered customer service at scale by unifying customer insights, providing omnichannel support tools, and enabling efficient self-service options within a single...
Tidi is a design and development studio specializing in AI-native products, interfaces, and agentic experiences. With over 15 years of experience building for top startups, Tidi helps founders...
Kapture is an enterprise-grade, generative AI-powered omnichannel customer experience management platform designed to enhance customer support and engagement. This innovative solution empowers...
Genesys Cloud CX® is an AI-Powered Experience Orchestration solution that enables organizations to coordinate customer and employee interactions across every touchpoint. By connecting data, systems...
Ada is an enterprise Agentic Customer Experience (ACX) company that helps large organizations deploy, manage, optimize, and scale AI agents for customer service, with more than 550 AI agents...
The world’s most customer-centric brands use Gladly’s CX platform to drive down costs, nurture relationships, and increase loyalty. Powered by proprietary Customer AI, Gladly is the only CX...
Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully...
Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. With the vision of creating the most...
Decagon is the most advanced AI platform for customer support. Trusted by companies like Eventbrite, Bilt, Webflow, Substack, Vanta, Rippling, and Curology, Decagon's AI agents do more than just...
Twixor is a cutting-edge customer experience (CX) platform that leverages Generative AI and Natural Language Processing (NLP) to create dynamic customer journeys across various messaging channels....
Salesforce Agentforce is an enterprise agentic AI software platform that helps organizations build, deploy, manage, and govern AI agents that can autonomously assist customers, employees, and...