# Best  AI Agent Builders Software - Page 25

*By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)*

The leading AI agent builder in 2026 is Salesforce Agentforce, rated 4.3 out of 5 on G2 based on 1,100+ verified reviews. For RPA-native orchestration, UiPath Agentic Automation edges ahead at 4.6 stars, while Zapier dominates the no-code segment with strong cross-app automation capabilities.

1. Salesforce Agentforce — 4.3/5 (1,100+ reviews): Salesforce-native autonomous agent building and deployment
2. UiPath Agentic Automation — 4.6/5 (7,500+ reviews): RPA-native agentic orchestration with human-in-the-loop
3. OutSystems — 4.5/5 (1,700+ reviews): Visual agentic app development with low-code
4. ServiceNow AI Agents — 4.3/5 (400+ reviews): ServiceNow-native agentic ITSM workflow automation
5. Zapier — 4.5/5 (2,000+ reviews): No-code agent-building with cross-app workflow automation

*Updated June 2026. Based on 2026 G2 verified review data across 5 products.*


AI agent builders are platforms purpose-built to create, configure, deploy, and manage AI agent software entities that autonomously pursue goals, execute multi-step tasks, and take actions across connected systems with minimal human intervention.

Unlike tools that have added AI assistance or copilot features as a layer on top of existing functionality, AI agent builders are primarily oriented around the agent development lifecycle: defining agent goals and behaviors, connecting agents to tools and data sources, orchestrating multi-step or multi-agent workflows, and monitoring agent performance over time.

These platforms enable agents to reason across context, chain actions together, call external APIs and services, and operate asynchronously, going beyond responding to individual user queries to proactively completing work on a user&#39;s behalf. This distinguishes them from [conversational interface agents](https://www.g2.com/categories/conversational-interface-agents), which are primarily focused on the human-to-system interaction layer, and from [chatbot software](https://www.g2.com/categories/chatbots), which handles reactive, turn-by-turn dialogue.

AI agent builders are used across functions, including customer support, sales development, IT operations, HR, and back-office automation. They are deployed by technical and non-technical builders seeking to automate complex, multi-step business processes that previously required human judgment or coordination across multiple systems.

These platforms typically offer a dedicated environment for designing agent logic and workflows, integration with enterprise systems such as [CRM software](https://www.g2.com/categories/crm), knowledge bases, ticketing systems, and external APIs, and tools for testing, observing, and iterating on agent behavior in production.

To qualify for inclusion in the AI Agent Builders category, a product must:

- Provide a dedicated environment for building and configuring AI agents, including defining goals, instructions, behaviors, and the tools or data sources agents can access
- Enable agents to run multi-step, goal-directed workflows autonomously, not just respond to individual queries
- Support integration with external systems, APIs, or enterprise data sources that agents can read from or write to as part of task execution
- Integrate deeply with business systems, such as CRM or knowledge bases, ensuring data-driven and role-specific interactions
- Offer tools to monitor, evaluate, and iterate on agent performance, such as logs, analytics dashboards, or testing environments
- Allow for human-in-the-loop controls, including escalation paths, approval steps, or override mechanisms
- Maintain security, compliance, and data privacy protocols appropriate for enterprise deployment





## Top  AI Agent Builders Software at a Glance
| # | Product | Rating | Best For | What Users Say |
|---|---------|--------|----------|----------------|
| 1 | [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) | 4.3/5.0 (1,160 reviews) | Salesforce-native autonomous agent building and deployment | "[Autonomous AI Agents That Streamline Workflows Across the Salesforce Ecosystem](https://www.g2.com/survey_responses/salesforce-agentforce-review-12739909)" |
| 2 | [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) | 4.6/5.0 (6,110 reviews) | RPA-native agentic orchestration with human-in-the-loop | "[Extending RPA Capabilities with Agentic AI](https://www.g2.com/survey_responses/uipath-agentic-automation-review-13049861)" |
| 3 | [OutSystems](https://www.g2.com/products/outsystems/reviews) | 4.5/5.0 (1,577 reviews) | Visual agentic app development with low-code | "[OutSystems Speeds Delivery with a Powerful Visual Low-Code Platform](https://www.g2.com/survey_responses/outsystems-review-12858810)" |
| 4 | [Databricks](https://www.g2.com/products/databricks/reviews) | 4.6/5.0 (1,284 reviews) | — | "[Powerful Lakehouse for Big Data, Collaboration, and Efficient Pipelines](https://www.g2.com/survey_responses/databricks-review-12946286)" |
| 5 | [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) | 4.3/5.0 (394 reviews) | ServiceNow-native agentic ITSM workflow automation | "[ServiceNow AI Agents Streamline Workflows and Reduce Manual Effort](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12617915)" |
| 6 | [Zapier](https://www.g2.com/products/zapier/reviews) | 4.5/5.0 (2,057 reviews) | No-code agent-building with cross-app workflow automation | "[Zapier has changed a lot recently!](https://www.g2.com/survey_responses/zapier-review-12997643)" |
| 7 | [CloseBot](https://www.g2.com/products/closebot/reviews) | 4.8/5.0 (174 reviews) | Goal-based lead qualification and conversational appointment-booking | "[CloseBot Fixes the Gap Between Enquiry and Action](https://www.g2.com/survey_responses/closebot-review-12680018)" |
| 8 | [Lindy](https://www.g2.com/products/lindy-lindy/reviews) | 4.9/5.0 (171 reviews) | No-code multi-step agent building with natural-language prompting | "[Effortless AI Automation, Perfect for Task Management](https://www.g2.com/survey_responses/lindy-review-12703079)" |
| 9 | [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) | 4.5/5.0 (624 reviews) | No-code conversational agent deployment with trainable knowledge bases | "[Seamless Setup, User-Friendly AI Agents](https://www.g2.com/survey_responses/jotform-ai-agents-review-12869530)" |
| 10 | [Asana](https://www.g2.com/products/asana/reviews) | 4.4/5.0 (13,198 reviews) | AI-automated cross-team workflow orchestration | "[Intuitive Dashboards and Seamless AI Integration](https://www.g2.com/survey_responses/asana-review-13045059)" |

---
## What Are the Most Common Questions About  AI Agent Builders Software?
*AI-generated · Last updated: May 26, 2026*
### Ai tools for building agents?
Based on G2 reviews, buyers looking into AI agent builders most often mention tools that help automate support, sales follow-up, workflow execution, and data-heavy tasks without requiring deep engineering effort. According to verified users, strong options in this category stand out for low-code setup, integrations with systems like CRMs, knowledge bases, and collaboration tools, plus the ability to handle repetitive work at scale. G2 reviewers mention that some products are especially valued for conversational support and lead handling, while others are chosen for orchestration, document processing, or broader automation. The right fit depends on whether your priority is customer service, internal operations, voice automation, or cross-system workflow management.


### I want the easiest ai agent builder for onboarding agents, which software has the simplest UI?
Based on G2 reviews, [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12854878) appears most often among recently reviewed eligible products, and verified users frequently describe setup as straightforward once testing is in place. According to verified users across the category, the easiest interfaces are usually described as low-code or no-code, with visual builders, guided setup, and minimal switching between tools. G2 reviewers mention that ease of use often comes down to whether teams need simple onboarding bots or more advanced workflows, because some platforms are intuitive for first builds but become more technical as complexity grows. For onboarding-focused agents, buyers should look for clear workflow builders, reusable templates, and integrations that reduce manual setup work.


### What’s the best ai agent builder platform for a non-coder to spin up customer support bots?
Based on G2 reviews, non-coders usually favor platforms that pair easy setup with strong support use cases such as FAQ handling, ticket deflection, and always-on website chat. According to verified users, the strongest options for customer support bots reduce the need for heavy coding by offering drag-and-drop builders, prebuilt flows, and knowledge-base connections. G2 reviewers mention that support teams value tools that can answer routine questions quickly, escalate when needed, and maintain a natural conversation style. Ease of training and deployment is also a recurring theme in reviews, especially for teams without dedicated developers. The best fit depends on whether you need chat, voice, or omnichannel support automation inside your existing service workflow.

**Here are some of the top-rated products on G2:**

- [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12856902) – often used to automate support queues, case deflection, and knowledge-base driven customer help
- [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews/jotform-ai-agents-review-12805226) – frequently used for FAQ bots and customer support assistants with simple setup
- [CloseBot](https://www.g2.com/products/closebot/reviews/closebot-review-12680437) – commonly used for conversational intake and appointment-booking support flows


### Ai agent builders comparison which platform has the most reliable multi-agent orchestration?
Based on G2 reviews, reliability in multi-agent orchestration is most often tied to how well a platform manages workflows across agents, systems, and approvals rather than just chat responses. According to verified users, products in this category are praised when they can coordinate agents with automation layers, handle structured handoffs, and support more complex business processes without excessive manual intervention. G2 reviewers mention strengths such as orchestration dashboards, reusable agents, and the ability to connect AI-driven steps with traditional workflow logic. Buyers comparing platforms for this need should prioritize review signals around governance, workflow visibility, and cross-system execution, especially if the use case involves multiple teams, long-running processes, or a mix of AI and human-in-the-loop actions.


### Best ai agent builder app for mobile so i can manage and tweak agents from my phone?
Based on G2 reviews, mobile management is mentioned less often than desktop workflow building, so buyers should expect stronger support for monitoring and light updates than full agent design from a phone. According to verified users, some platforms are appreciated for accessible interfaces, quick navigation, and integrations that keep key workflows visible even when away from a desk. G2 reviewers mention mobile usefulness mainly in the context of notifications, reviewing activity, staying on top of tasks, and responding quickly, while deeper workflow setup is still often easier on desktop. If mobile access matters, buyers should look for products with responsive interfaces, simple dashboards, and integrations that let teams monitor conversations, tasks, or automations without needing a full workstation.

**Here are some of the top-rated products on G2:**

- [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12814554) – mentioned by users for organized workflows and interest in more mobile-friendly, on-the-go use
- [Zapier](https://www.g2.com/products/zapier/reviews/zapier-review-12584216) – used to monitor and automate recurring tasks with lightweight troubleshooting and notifications


### Best no-code ai agent builder software to embed on my website chat widget?
Based on G2 reviews, no-code buyers looking for website chat widgets tend to value fast setup, easy training, and the ability to answer visitor questions without constant human involvement. According to verified users, the best experiences come from platforms that let teams publish quickly, connect knowledge sources, and manage conversational flows without heavy engineering work. G2 reviewers mention website chat use cases such as customer support, lead qualification, intake, and booking, often highlighting drag-and-drop interfaces or simple setup steps. Buyers should pay close attention to review themes around embedding, branding, response quality, and whether the tool can manage repetitive queries while still escalating or handing off when conversations become more complex.

**Here are some of the top-rated products on G2:**

- [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews/jotform-ai-agents-review-12752794) – often used to create website chatbots from uploaded files or site content with minimal setup
- [Botpress](https://www.g2.com/products/botpress/reviews/botpress-review-12418677) – frequently used for customer-facing chat flows that automate answers and improve lead capture
- [CloseBot](https://www.g2.com/products/closebot/reviews/closebot-review-12680437) – commonly embedded for conversational intake, appointment booking, and real-time website responses


### Which ai agent builder is actually worth paying for if i want sales outreach agents, not just toy demos?
Based on G2 reviews, [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12854878) shows the strongest recent review presence among eligible products, making it the clearest single-product signal for buyers looking beyond lightweight experimentation. According to verified users, platforms worth paying for are the ones tied to measurable workflow outcomes such as lead qualification, CRM updates, approvals, and follow-up automation rather than novelty demos. G2 reviewers mention that serious sales use cases depend on strong integrations, reliable execution, and the ability to work with live business data. Buyers should favor products repeatedly described as useful for lead handling, deal prep, or sales workflow automation, especially if they need a tool that can move from pilot to everyday operational use.


### Top-rated ai agent builder platforms for saas companies that need workflow automation?
Based on G2 reviews, SaaS teams evaluating agent builders for workflow automation consistently focus on platforms that connect apps, reduce repetitive operational work, and let teams automate structured processes at scale. According to verified users, the most useful products in this scenario are those that support app integrations, orchestration, data movement, and reusable workflows across support, operations, and go-to-market teams. G2 reviewers mention benefits such as centralizing workflows, reducing manual handoffs, improving response consistency, and moving faster without depending on custom development for every new process. For SaaS environments, buyers should look for signals around integration breadth, workflow visibility, low-code setup, and support for scaling automations across multiple internal teams and customer-facing operations.

**Here are some of the top-rated products on G2:**

- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews/uipath-agentic-automation-review-12825539) – often used to automate end-to-end workflows that combine AI, RPA, and human review
- [Zapier](https://www.g2.com/products/zapier/reviews/zapier-review-12669014) – frequently used by teams to connect apps, route leads, trigger follow-ups, and keep workflows synchronized
- [n8n](https://www.g2.com/products/n8n/reviews/n8n-review-12691118) – commonly chosen for flexible workflow automation across APIs, data sources, and AI-driven processes


### What ai agent builder software do startups use for automated onboarding and product tours?
Based on G2 reviews, startups tend to favor tools that are quick to stand up, easy to customize, and capable of handling onboarding steps or guided support without requiring large implementation teams. According to verified users, onboarding-related use cases often center on answering repetitive questions, guiding users through forms or setup flows, and reducing manual follow-up. G2 reviewers mention that startup teams value products with low-code builders, reusable workflows, and integrations that keep operational overhead down. For product-tour and onboarding scenarios, buyers should look for review evidence around conversational guidance, easy deployment, and the ability to keep customer or internal onboarding information consistent across channels while scaling beyond manual support.


### Cheapest ai agent builder tools that still have solid integrations with slack and hubspot?
Based on G2 reviews, budget-conscious buyers still want strong integration depth, especially with go-to-market and collaboration tools. According to verified users, lower-cost or more cost-flexible options are often praised when they connect cleanly with Slack, CRMs, and other core business apps while remaining approachable for small teams. G2 reviewers mention that pricing pressure shows up frequently in this category, so buyers should weigh not only entry cost but also whether workflows, task volumes, or AI usage scale predictably. Affordable options are most attractive when they reduce manual work quickly and fit into existing workflows without requiring major engineering effort. For Slack and HubSpot-heavy teams, integration quality and ease of setup matter as much as sticker price.

**Here are some of the top-rated products on G2:**

- [Zapier](https://www.g2.com/products/zapier/reviews/zapier-review-12687921) – often used to connect HubSpot, Slack, and other tools for lead routing and workflow automation
- [Relay.app](https://www.g2.com/products/relay-app/reviews/relay-app-review-12585150) – praised for easy workflow setup, affordability, and broad connections across common business tools
- [n8n](https://www.g2.com/products/n8n/reviews/n8n-review-12845138) – valued for self-hosting flexibility and lower-cost automation across APIs and collaboration systems




## How Many  AI Agent Builders Software Products Does G2 Track?
**Total Products under this Category:** 376

### Category Stats (Jul 2026)
- **Average Rating**: 4.64/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: UiPath Agent Builder (+1.94%) - Among all products in this category, UiPath Agent Builder recorded the largest rating increase compared to last month
*Last updated: July 06, 2026*


## How Does G2 Rank  AI Agent Builders Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 83,500+ Authentic Reviews
- 376+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Which  AI Agent Builders Software Is Best for Your Use Case?

- **Leader:** [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
- **Highest Performer:** [CloseBot](https://www.g2.com/products/closebot/reviews)
- **Easiest to Use:** [CloseBot](https://www.g2.com/products/closebot/reviews)
- **Top Trending:** [n8n](https://www.g2.com/products/n8n/reviews)
- **Best Free Software:** [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)


---

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---


## What Is  AI Agent Builders Software?

[ Agentic AI Software](https://www.g2.com/categories/agentic-ai)

## What Software Categories Are Similar to  AI Agent Builders Software?

- [iPaaS Software](https://www.g2.com/categories/ipaas)
- [Chatbots Software](https://www.g2.com/categories/chatbots)
- [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)
- [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots)
- [Generative AI Infrastructure Software](https://www.g2.com/categories/generative-ai-infrastructure)
- [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)
- [AI Orchestration Software](https://www.g2.com/categories/ai-orchestration)


---

## How Do You Choose the Right  AI Agent Builders Software?

### 	 What You Should Know About AI Agent Builders Software

### AI Agent Builders buying insights at a glance

[AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders) helps organizations design, deploy, and manage autonomous AI agents that can execute tasks, retrieve information, and automate workflows across business systems. These platforms allow teams to configure AI-driven agents that interact with internal [knowledge bases](https://www.g2.com/categories/knowledge-base-software), [CRM systems](https://www.g2.com/categories/CRM), support tools, and operational data sources to perform work such as answering questions, routing requests, completing workflows, or generating responses. As businesses increasingly operationalize generative AI, **AI agent builders** are becoming essential infrastructure for teams that want AI to move beyond experimentation and into everyday business processes.

Organizations often adopt **AI agent builder software** to reduce manual work, streamline repetitive workflows, and give employees or customers faster access to accurate information. Across G2 user reviews, buyers frequently highlight benefits such as easier workflow automation, improved access to internal knowledge, and the ability to deploy AI-driven assistants without extensive engineering support. The **best AI agent building tools** stand out when they combine flexible automation logic, strong integrations, and reliable AI responses that support real operational tasks. In practice, the most effective **AI agent builder platforms** function as an automation layer that connects systems, workflows, and AI reasoning within a single environment.

Pricing varies depending on automation complexity, agent usage volume, integration requirements, and governance features. Many vendors offer tiered subscription plans combined with usage-based pricing tied to messages, [API](https://www.g2.com/categories/api-development) calls, or workflow executions. Organizations evaluating **AI agent builder platforms** often also factor in implementation support, model usage costs, and long-term administration effort when estimating the total cost of ownership.

### **Top 5 FAQs from software buyers:**

- What features should I look for in the best AI agent builders?
- How do AI agent builder tools connect with internal business systems?
- What’s the difference between AI agent builder software and chatbot platforms?
- How do AI agent builder platforms manage automation workflows and decision logic?
- How long does it take to deploy AI agents using modern AI agent builders?

G2&#39;s top-rated AI Agent Builders, based on verified reviews, include [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews), [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews), [Lindy](https://www.g2.com/products/lindy-lindy/reviews), [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews), and [Workato](https://www.g2.com/products/workato/reviews). [(Source 2)](https://company.g2.com/news/g2-winter-2026-reports)

### What are the top-reviewed AI Agent Builders on G2?

Based on review volume in this category, these are the most-reviewed products:

[Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)

- Reviews: 625 
- Satisfaction: 99 
- Market Presence: 99
- G2 Score: 99

[UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews)

- Reviews: 98
- Satisfaction: 66
- Market Presence: 69
- G2 Score: 68

[Lindy](https://www.g2.com/products/lindy-lindy/reviews)

- Reviews: 116
- Satisfaction: 79
- Market Presence: 55
- G2 Score: 67

[IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews)

- Reviews: 18
- Satisfaction: 53
- Market Presence: 75
- G2 Score: 64

[Workato](https://www.g2.com/products/workato/reviews)

- Reviews: 37
- Satisfaction: 64
- Market Presence: 54
- G2 Score: 59

**Satisfaction** reflects user-reported ratings, including ease of use, support, and feature fit. ([Source 2](https://www.g2.com/reports))

**Market Presence** scores combine review and external signals that indicate market momentum and footprint. ([Source 2](https://www.g2.com/reports))

**G2 Score** is a weighted composite of Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports))

Learn how G2 scores products. ([Source 1](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..))

### What I Often See in AI Agent Building Tools

#### **Feedback Pros: What Users Consistently Appreciate**

- **Low-code workflow builders enable rapid creation of AI-powered agents**
- _&quot;The low-code/no-code platform makes it incredibly easy to build and deploy AI agents without extensive programming knowledge. I really appreciate the pre-built agent frameworks and the seamless integration with our existing CRM and enterprise systems. The enterprise-grade security and built-in responsible AI features give us confidence in deploying these agents in production. The multi-agent automation capabilities have significantly streamlined our workflows, especially for customer support and data analysis tasks.&quot;_ - [Harsh Chaudhari](https://www.g2.com/products/lyzr-lyzr-ai/reviews/lyzr-ai-review-12226428), Lyzr Review
- **Strong integrations with CRM, support platforms, and internal knowledge sources**
- _&quot;Lindy&#39;s flexibility is its biggest flex. Unlike other automation tools that are super clunky and rigid, Lindy lets you build &#39;agents&#39; that actually get the context. I use it to completely automate our new client onboarding process. When a new contract is signed in our CRM, a Lindy is triggered: it sends a welcome email, sets up a Google Drive folder, adds the client to our project tool, and schedules the first kick-off meeting. The integrations are rock solid, and the ability to chain multiple complex actions together is straight-up game-changing.&quot;_ - [Osmar Gonçalves](https://www.g2.com/products/lindy-lindy/reviews/lindy-review-11783253), Lindy Review
- **Automation reduces repetitive support tasks and accelerates internal workflows**
- _&quot;I like using UiPath Agentic Automation because it allows me to build intelligent automation workflows that go beyond simple rule-based RPA. It helps me automate repetitive tasks and handle data and documents more efficiently. I really appreciate how easily it combines RPA with AI-driven decision making, making workflows more flexible and intelligent. It&#39;s powerful but still easy to learn and experiment with. I also like how well everything is integrated into a single platform, making it easy to build, test, and scale automations without much friction. The learning resources and community support are another big plus.&quot;_ - [SUPREETH GOLLAPALLY](https://www.g2.com/products/uipath-agentic-automation/reviews/uipath-agentic-automation-review-12293268), UiPath Agentic Automation Review

#### **Cons: Where Many Platforms Fall Short**

- **Advanced workflow configuration can require technical knowledge or experimentation**
- _&quot;While it promises low-code automation, creating advanced workflows often requires a deeper understanding of the platform, leading to a steep learning curve.&quot;_ - [Sumit Kumar&amp;nbsp;Shukla](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews/ibm-watsonx-orchestrate-review-11965989), IBM watsonx Orchestrate Review
- **Initial setup and integration planning may take longer than expected**
- _&quot;The main thing to be aware of is that while the basic functionality is very straightforward, there&#39;s a bit of a steep learning curve for the more advanced features and custom integrations. The platform is incredibly powerful, which also means it can be a little overwhelming at first. For someone who isn&#39;t very technical, creating a more complex &quot;skill flow&quot; can take some time to get the hang of. Also, while the integrations are a big selling point, the initial setup process for some of our non-IBM applications was a bit more complex than we anticipated. It&#39;s nothing that can&#39;t be figured out, but it&#39;s worth noting.&quot;_ - [Shubham Verma](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews/ibm-watsonx-orchestrate-review-11521587), IBM watsonx Orchestrate
- **Prompt tuning and agent logic refinement require ongoing monitoring**
- _&quot;Prompts need a lot of tuning, especially when agents are exposed via customer-facing portals, which can expect any kind of open questions.&amp;nbsp;But once turned, it works great.&quot;_ - [Verified User](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12213295), Salesforce Agentforce Review

### Expert Takeaway

AI agent builders deliver the most value when organizations treat them as workflow orchestration platforms rather than simple conversational tools. The strongest implementations combine AI reasoning with structured automation logic, allowing teams to route requests, trigger actions, retrieve data, and complete tasks without manual intervention.

Review sentiment reflects strong overall adoption. The category maintains a high average star rating above 4.5, alongside strong usability signals, including high scores for ease of use, ease of setup, and quality of support. Likelihood to recommend also trends high, suggesting that many buyers see clear productivity gains once agents are deployed successfully.

Friction typically occurs during the transition from pilot use cases to production-scale automation. Teams that struggle often underestimate the effort required to structure workflows, define agent responsibilities, and maintain prompt or knowledge configurations. High-performing teams approach **AI agent builder software** with clear automation goals, defined data sources, and governance rules that keep agents reliable as usage grows.

The **best AI agent builders** tend to succeed when they balance flexibility with operational reliability. Strong **AI agent-building tools** enable teams to iterate quickly while maintaining control over workflows, integrations, and response quality. As adoption grows across IT, operations, customer support, and revenue teams, **AI agent builder platforms** are increasingly becoming foundational infrastructure for organizations looking to operationalize AI-driven automation.

### AI Agent Builders Software FAQs

#### Can I build an AI agent on my own?

Yes, you can build an AI agent on your own using modern AI agent builder platforms. Many tools now provide visual workflows, prebuilt integrations, and natural-language configuration that allow teams to design and deploy agents without writing extensive code.

Most platforms include features such as prompt configuration, workflow logic, API integrations, and deployment tools for chat interfaces or internal automation. This allows teams to create agents that answer questions, automate tasks, retrieve knowledge, or trigger workflows across business systems.

However, building reliable agents usually requires planning around data sources, integrations, and workflow logic. Many organizations still rely on **ai agent builder software** to simplify deployment, manage integrations, and maintain governance as usage grows.

#### Which AI tool is best for building AI agents and automation projects?

Some of the strongest platforms for building AI agents and automation workflows include:

- [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Designed for enterprise automation and AI-powered agents that connect deeply with Salesforce data and business processes.
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) – Combines AI agents with robotic process automation (RPA) to automate complex enterprise workflows.
- [Lindy](https://www.g2.com/products/lindy-lindy/reviews) – Focused on building task-oriented AI assistants that automate operational workflows and productivity tasks.
- [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews) – Enterprise AI development platform for building and deploying AI agents, models, and automation pipelines.
- [Workato](https://www.g2.com/products/workato/reviews) – Integration-led automation platform that allows teams to orchestrate AI-driven workflows across business applications.
- [Zapier](https://www.g2.com/products/zapier/reviews) – Popular no-code automation platform used to connect thousands of applications and automate tasks without coding.

The best option typically depends on your environment, integration requirements, and whether you need enterprise-scale automation or lightweight workflow orchestration.

#### What’s the best no-code AI agent builder software for website chatbots?

Several platforms allow teams to build conversational AI agents and deploy them to websites without coding.

Here are some widely used options:

- [Voiceflow](https://www.g2.com/products/voiceflow/reviews) – Popular for building conversational AI assistants and deploying chat or voice agents across websites and digital channels.
- [CloseBot](https://www.g2.com/products/closebot/reviews) – Designed for creating AI-powered chat agents for websites and customer support automation.
- [Stack AI](https://www.g2.com/products/stack-ai/reviews) – Visual builder that helps teams design AI workflows and deploy AI-powered assistants without code.
- [SmythOS](https://www.g2.com/products/smythos/reviews) – Platform focused on building autonomous AI agents with visual workflows and automation logic.
- [Lindy](https://www.g2.com/products/lindy-lindy/reviews) – Enables teams to create task-based AI assistants that automate operational processes and messaging workflows.

These tools focus on **visual workflow builders, prompt configuration, and easy chatbot deployment** , which makes them suitable for teams that want to launch AI agents without writing code.

#### Which AI agent builder tools integrate with Slack and HubSpot?

Some AI agent builder platforms are specifically designed to integrate with communication and CRM tools such as Slack and HubSpot.

Examples include:

- [Zapier](https://www.g2.com/products/zapier/reviews) – Connects Slack, HubSpot, and thousands of other applications to automate workflows and data synchronization.
- [Workato](https://www.g2.com/products/workato/reviews) – Enterprise integration platform used to automate processes across applications like CRMs, messaging tools, and operational systems.
- [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Supports deploying AI agents within Slack to interact with teams directly in their collaboration environment.

These platforms work well for organizations that want AI agents to trigger workflows, update CRM records, or respond to internal requests directly inside collaboration tools.

#### Which AI agent builder platforms are best for workflow automation?

Several AI agent builder platforms are designed specifically for workflow automation and process orchestration.

Here are some of the most commonly used options:

- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) – An Enterprise automation platform that combines AI agents with robotic process automation to manage complex business workflows.
- [Workato](https://www.g2.com/products/workato/reviews) – Known for orchestrating cross-application workflows and integrating automation across large enterprise tech stacks.
- [Zapier](https://www.g2.com/products/zapier/reviews) – No-code automation platform that connects thousands of apps to automate repetitive tasks and workflows.
- [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Designed to automate workflows across CRM, support, and operational processes using AI agents.

These platforms are typically used to automate tasks such as customer support routing, sales follow-ups, internal approvals, onboarding workflows, and operational task automation.

### Sources

1. [G2 Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5ky9es*_gcl_au*MTY2NDg2MDY3Ny4xNzU1MDQxMDU4*_ga*MTMwMTMzNzE1MS4xNzQ5MjMyMzg1*_ga_MFZ5NDXZ5F*czE3NTUwOTkzMjgkbzQkZzEkdDE3NTUwOTk3NzYkajU3JGwwJGgw)
2. [G2 Winter 2026 Reports](https://company.g2.com/news/g2-winter-2026-reports)

Researched By: [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)

Last updated on March 16, 2026



