Google Workspace Communication Tools Discussions

Me gusta sacar reportes de Zendesk para saber como se están comportando los agentes, mirar que indicadores se están mandejando como el tiempo de respuesta, la satisfacción, y la cantidad de tickets resueltos, entonces, quisiera saber como puedo elaborar mejores informes.

So with my account, I have sometimes had to call different states and different area codes and I can not find a way to use the phone number I have used before so I can use the same area code.

Please share more details on using the live chat instead of the chatbot to submit my requests.

Individual emails become out of order as they are put into folders, and once they are put in, they are difficult to move around unless placed at the bottom or top of the folder.

When you are receiving a call, you must press 1 to prove you are not a VM. It increases the time the caller waits. With a sudden switch to remote offices, we needed a system with direct lines, the ability to transfer calls, video conferencing, and FERRPA compliant texting. DialPad had everything... Read more

I want to make calls to Colombia, for example; but not sure if those calls are been charge in a different maner, and even how to call to a fix phone over there.

cxvsHow do I merge a ticket when a customer has contacted us again in a separate ticket?

Would love the ability to make and take calls via the app if possible. Workin go n the go!

How do I make a form through ZenDesk that customers can securely provide personal information?

how to send more than 50 emails per day

UberConference provides a simple and hands-on conferencing solution at a good price:

Dialpad UberConference is an application that connects a person with colleagues and family by using the Website or their cell phone.

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Office 365 introduced the world to Lync Online, a communications platform that looks like a Microsoft version of Skype. It can make voice and video calls to other staff members and potentially people outside your business; share the application you have running on your computer with others over... Read more

Just simply the best tool for cinferencing that we'have used.

'- to make Google contacts available and be able to search by tags - have your Linkedin connections on the dashboard - the premium would be to have a clipper to transfer data from Linkedin into Google contacts

What is the easiest way for me to do this?

What kind of benefits Uberconference provide internally that means to its customer and their emplyees and in market ?

I help every uber Confer5 user

I need a chat tool that also has phone support options