Zach G.

Marketing Director

Small-Business (50 or fewer emp.)

4/6/2020

"Hosted Well Over 100+ Webinars with GoToWebinar So Far"

5/5

What do you like best about GoTo Webinar?

As the title states, I've hosted hundreds of webinars on GTW. We're at around 7 - 10 webinars, each month, and we also have dozens of on-demand webinars that we offer for our clients for enhanced training options. I like the fact that it's easy to set it up, it's easy to share with prospects, clients, etc. The email functionality that allows me to send emails, reminders, etc. to attendees. My biggest pro about GTW is the ability to host live webcast webinars. Which means prospects/clients don't have to download any plugins to be part of our webinar, that is a huge win for me; and well worth the price. Review collected by and hosted on G2.com.

What do you dislike about GoTo Webinar?

There are a couple things I've noticed about GTW that are pain points:

1) If you mass create a large webinar series that is reoccurring, and you want to delete the whole series, you can click on Delete, and it prompts the warning that it will affect them all. However, it actually doesn't. So you have to manually delete the entire series, one by one. Which is a tedious and long process.

2) There has been times that when an email goes out with the recording of the webinar, that the link is broken, so I have to resend an email with a video.

3) The login process is awful. They change their website nearly monthly, and we have a partially remote workforce, located across the country, so we have multiple people hosting webinars. However, you can't turn off a 2FA security protocol, which sends the email to a person, who might not always be around.

I've seen workarounds for most of these things; however, they are clunky. Review collected by and hosted on G2.com.

GoTo Webinar Reviews & Product Details

GoTo Webinar is trusted by more customers than any other online webinar solution and powers millions of webinars each year. Whether you use webinars for marketing, training, or corporate communications, GoTo Webinar puts the fun back into webinars with reliable technology that’s super simple to use. Get the features, integrations and analytics you need to engage your audience and make personal connections that drive your business.

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GoTo

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GoTo Webinar Community

Product Description

GoTo Webinar is the world's most widely used webinar and webcasing software. Our 53,000 customers use it to drive new business and to inform and educate employees, partners and customers. Unlike the legacy webcasting technology of Enterprise competitors GoToWebinar is easy-to-use and easy to pick up. As a result you'll confidently host webinars with GoToWebinar in no time to reach your audience anytime and anywhere.

Overview by

Tom Jarus

Pricing

Pricing provided by GoTo Webinar.

Lite

$49.00

Per Year

Standard

$99.00

Per Year

View More Pricing Information

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GoTo Webinar Media

With more than 50,000 customers, GoToWebinar is the solution of choice for millions of webinars every year.

GoTo Webinar Demo - Easier Online Events

Go from preparing a webinar to presenting in fewer steps – and have a lot of fun along the way.

When your reputation is on the line, you need a webinar solution you and your audience can rely on.

GoTo Webinar Demo - Features That Matter

We offer flexible webinar modes, interactive features, insightful analytics, powerful integrations and more.

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Forrester S.

Senior Marketing Specialist

Enterprise (> 1000 emp.)

10/23/2025

"The worst platform you can go with"

0/5

What do you like best about GoTo Webinar?

Backend is easy to manage webinars for organizers. Pulling reports is fairly simple Review collected by and hosted on G2.com.

What do you dislike about GoTo Webinar?

GoToWebinar is the most basic webinar tool that offers nothing more than any other tool. Customer support is impossible to reach and is completely outsourced. When you do get a hold of them, they are never any help.

Example of this: None of my speakers had the option to turn on their webcam. I had no idea why and submitted a support ticket. They had to escalate the ticket 3 times until I realized it was an option the account administrator had to turn on, so I had to solve my own ticket. When trying to upgrade a license, it took two weeks to hear back.

I am at a point where I anticipate that at least one of my speakers will run into an issue that is no fault of their own. Most recently, their microphones will not work. The microphone will be listed, but nothing will come out. Other times they can't view the screenshare, or they have trouble joining at all.

I have had several registrants tell me they will not attend a webinar of ours until we switch our platform, since it gave them so much trouble.

We have several webinars a week, meaning this platform has issues constantly.

The virtual backgrounds do not work most of the time, as it has poor human detection and will sometimes cover up the individual. Review collected by and hosted on G2.com.

Ty P.

Director

Small-Business (50 or fewer emp.)

10/6/2025

"GoTo Webinar is the answer for a stable webinar experience"

5/5

What do you like best about GoTo Webinar?

The biggest upside for using GoTo Webinar is the lack of issues our audiences run into when joining and/or attending our events. It's easy to use and doesn't require that anyone downloads an application to enter meetings/webinars. With other platforms, folks are instructed to download a program which may not be an acceptable method of participating in e-learning when they have strict firewalls or internet policies at their workplaces. Additionally, other platforms constantly run into compatibility issues when they do allow for access via browser, when browsers are updated. Review collected by and hosted on G2.com.

What do you dislike about GoTo Webinar?

There aren't as many integrations as other platforms, but I think that may be what makes it consistently work! For instance, you can't embed streams on your website or video sharing platforms without third-party solutions, whereas you can easily achieve that with others. The stability is a tradeoff for sure though. Review collected by and hosted on G2.com.

Verified User in Textiles

Mid-Market (51-1000 emp.)

4/30/2019

"Go To Webinar "

5/5

What do you like best about GoTo Webinar?

There are many features that are fun to use and very helpful when using this application:

Easy to send invitation, send reminders right up to the hour before start time

Switch presenters

Record presentations - that can be later referenced

Poll the audience

Audience can submit questions during the presentation

Export participant attendance Review collected by and hosted on G2.com.

What do you dislike about GoTo Webinar?

I haven't found anything that I dislike. I have used this platform a number of times and am still finding new features all the time. Iniitailly thougt that all participants needed to be muted but found out that this feature can be unmuted allowing for a group discussion. Recommended only if there is a small audience. Review collected by and hosted on G2.com.

Tilak M.

Senior Lead Generation Specialist | Pre-sales

Enterprise (> 1000 emp.)

12/5/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Easy Webinar Management with Great Engagement, But Needs Modernization"

3/5

What do you like best about GoTo Webinar?

It’s very easy to set up and manage webinars, scales well for large audiences, and includes useful engagement tools like polls and Q&A to keep attendees involved. Review collected by and hosted on G2.com.

What do you dislike about GoTo Webinar?

At times, it feels a bit outdated and lacks extensive customization options. The pricing may be steep for smaller users, and attendees are occasionally required to download an app in order to join. Review collected by and hosted on G2.com.

What problems is GoTo Webinar solving and how is that benefiting you?

GoTo Webinar addresses the challenges of hosting and managing large online events by providing straightforward registration tools, integrated engagement features, and robust analytics. These capabilities make it easier to reach a wider audience, maintain their interest throughout the event, and follow up efficiently afterward. Review collected by and hosted on G2.com.

Erika R.

Mortgage Loan Officer

Real Estate

Small-Business (50 or fewer emp.)

10/17/2025

Guest users or non-business users of the software, not included in G2 scores.

"Great platform for hosting and joining professional mortgage webinars — smooth and easy to use!"

5/5

What do you like best about GoTo Webinar?

Very easy to join and navigate

Even as a first-time user, I joined the webinar without any setup headaches. The interface was clean, intuitive, and didn’t require extra downloads or confusing steps. Review collected by and hosted on G2.com.

What do you dislike about GoTo Webinar?

As a guest speaker, I couldn’t personalize my display name or background as much as I wanted. It would be great if guests could have more customization options Review collected by and hosted on G2.com.

jason c.

tech sales

Small-Business (50 or fewer emp.)

10/9/2024

Guest users or non-business users of the software, not included in G2 scores.

"very nice simple interface and platform"

5/5

What do you like best about GoTo Webinar?

super easy login and set up. ease of use as well as control over particpants Review collected by and hosted on G2.com.

What do you dislike about GoTo Webinar?

little hard to get chat information when posted as menu is a tad convoluted Review collected by and hosted on G2.com.

Gopal K.

Technical Manager, Products

Information Technology and Services

Mid-Market (51-1000 emp.)

2/20/2024

"Best tool to host webinars"

5/5

What do you like best about GoTo Webinar?

GoTo Webinar is one of the best and fastest tools to host corporate webinars. Creating a webinar is extremely simple and the customization options are great. GoTo Webinar also integrates seamlessly with CRM tools like HubSpot where webinar registrants and attendees can be synced. The API capabilities also help us acquire registrations through multiple channels. Review collected by and hosted on G2.com.

What do you dislike about GoTo Webinar?

GoTo Webinar does not have any major cons. Review collected by and hosted on G2.com.

What problems is GoTo Webinar solving and how is that benefiting you?

We host at least two webinars each month and the registrants are mostly B2B customers and prospects. GoTo Webinar helps us from scheduling and hosting webinars to managing registrants and attendees, all in one platform. GoTo Webinar also syncs the date to our CRM which helps us identify how our customers are engaging through webinars. Review collected by and hosted on G2.com.

Verified User in Banking

Mid-Market (51-1000 emp.)

10/17/2024

Guest users or non-business users of the software, not included in G2 scores.

"Easy way to conduct webinars"

4/5

What do you like best about GoTo Webinar?

Conducting webinars is super easy with GTW. You can also have polling and you can generate attendee report, etc. Review collected by and hosted on G2.com.

What do you dislike about GoTo Webinar?

You can't include a YouTube link or an audio link or no music provided during the waiting time for attendees. Review collected by and hosted on G2.com.

Arielle F.

Head of Portfolio Marketing

Enterprise (> 1000 emp.)

6/12/2024

"Easy to use webinar software"

4/5

What do you like best about GoTo Webinar?

GoTo webinar is really easy to set up and execute. It has all the features desired to carry out a high quality webinar. Review collected by and hosted on G2.com.

What do you dislike about GoTo Webinar?

The software can be glitchy. We have encountered different challenges during our use of the program which vary each time. Review collected by and hosted on G2.com.