GoTo Webinar Features
Registration (20)
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Event creation
Process of creating a new event
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User registration process
User experience of registering for an event
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Payment processing
Ease of use in processing attendee payments
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Mobile check-in
Check attendees into events and sessions using a mobile device
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On-site tickets and registration
Register attendees and sell tickets on-site
Online Registration
Real-time registration over the web
Visitor Registration
Make a list and register visitors
Visitor Registration
Make a list and register visitors
Multi-Event
Utilize the same app for multiple events
Group Registration
Register a group/batch of attendees
Online Registration
Real-time registration over the web
Event Registration
Online registration for events
Class Registration
Online registration for classes
Online Ticketing
Allow users to buy and sell tickets online, register for events, and collect buyer information
Season Tickets
Grants the users access to all events for one season
Electronic Payments
Electronically collect payments for goods or services
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Event creation
Process of creating a new event.
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User registration process
User experience of registering for an event
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Mobile check-in
Check attendees into events and sessions using a mobile device
Visitor Registration
Make a list and register visitors
Marketing and Communications (50)
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Event website creation
Design and manage a dedicated event website
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Email automation
Automate email communications with attendees
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Email customization
Design and customize email communications
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Contact list management
Organize and manage contact list of attendees
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Social media promotion
Advertise and promote event using social media integrations
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Lead generation and retrieval
Tools for capture and follow-up of leads generated during an event
Guest List Management
Curating an intentional list of prospective guests as per relative interests to achieve specific goals.
Artist Management
Contract/License Management
Track, store, and access client contracts or licenses
Booking Management
Create, update, and manage bookings, itineraries, and reservations
Website Management
Built-in website builder or integration with third-party site
Attendee Management
Process of managing, tracking, and communicating with individuals who are registered to attend an event
Registration Management
Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Promotions Management
Design, communicate, and distribute incentives to perform a specific action
Event Management
Schedule and manage the logistics of activities and other gatherings
Wait List Management
Record, update and manage waiting lists
Marketing Automation
Automate workflows and trigger campaigns based on customer actions
Badge Management
Create, manage, and print wearable badges
Support Ticket Management
Allow customers/users to submit support queries and service requests
Survey/Poll Management
Create and administer polls and surveys
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Refund Management
Oversee the process of issuing refunds
Forms Management
Store, manage and track all forms in a centralized location
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Venue Management
Includes all operations and activities associated with a physical space or location that is used for hosting events
Customer Data Management
Searchable repository of information about clients
Attendance Management
Manage attendance for classes, shifts, meetings, or events
Help Desk Management
Managing service requests, incidents, IT issues & support with a ticketing system
Employee Management
Track employee schedules, availability, and performance across projects and tasks
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Lead generation and retrieval
Tools for capture and follow-up of leads generated during an event.
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Social media promotion
Advertise and promote event using social media integrations.
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Event website creation
Design and manage a dedicated event website.
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Email customization
Customize email communications.
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Contact list management
Organize and manage contact list of attendees.
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Event Management
Schedule and manage the logistics of activities and other gatherings
Badge Management
Create, manage, and print wearable badges
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Website Management
Built-in website builder or integration with third-party site
Registration Management
Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
Forms Management
Store, manage and track all forms in a centralized location
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Attendance Management
Manage attendance for classes, shifts, meetings, or events
Promotions Management
Design, communicate, and distribute incentives to perform a specific action
Meeting Management
Manage the process of planning and scheduling meetings, including agenda creation
Email Management
Manage, store and organize emails within the system or via third-party apps
For Virtual Events
Designed for events that occur online
Host Tools (4)
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Customizable Branding
Add customized logos and colors to align with company branding
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Role-based Access
Allows hosts to gate access to specific tools based on role.
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Recording
Allows hosts to record webinars for later viewing.
Mobile Access
Access software remotely via mobile devices
Attendee Tools (3)
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Registration
Allows attendees to register for webinar attendance within the application.
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Attendee Live Chat
Allows attendees to interact with one another via chat in real time.
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Polls and Surveys
Allows attendees to participate in polls and surveys posted by the host.
Post-Event Tools (2)
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Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
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Attendee Reports
Consolidates attendee information for analysis.
Integrations (2)
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Social Media Integration
Integrates with social media sites to allow for streaming across sites.
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Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Attendee Engagement (3)
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Social media integrations
Tools for attendees to post to social media during an event.
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Attendee networking
Tools to enable networking for attendees during an event.
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Attendee surveys-attendee engagement
Tools for gathering feedback from attendees during and after an event.
Collaboration Tools (8)
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Screen Sharing
Able to share your desktop screen or an application with the rest of the conference.
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Presentations
Presenters can cue up a Powerpoint presentation or other slideshow for display in the conference.
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Whiteboarding
Provides a virtual whiteboard for collaborative use.
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Real-Time Chat
Engage in direct, instant messaging with customers, users, etc.
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Hand Raising
Allows conference participants to notifiy conference hosts when they want to speak.
File Sharing
Public or private sharing of digital files such as documents, audio/video, images, and more
Private Chat
Send messages to selected individual(s) from the entire audience
Real-Time Chat
Engage in direct, instant messaging with customers, users, etc.
Meeting Coordination (9)
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Scheduling
Scheduling web meetings is streamlined, intuitive, and integrated into calendar and email software.
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Video Call Recording
Record and playback video calls
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Participant Permissions
The ability to grant users access to conferences as moderators, presenters or participants--individually or based on user role or group.
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One-Click Join
Allows users to join a conference without requiring a download or a sign-in
Video Streaming
Allows users to view videos without downloading media files
On-Demand Recording
Record the audio of phone conversations for quality assurance purposes
Call Recording
Record the audio of phone conversations for quality assurance purposes
Call Recording
Record the audio of phone conversations for quality assurance purposes
Event Scheduling
Plan an event's time and location
Software Type (3)
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Mobile
Offers a mobile app or mobile optimized website to video conference from smartphones or tablets.
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Browser Application
Conferences can be launched within a browser without requiring a user to download an application to their desktop.
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Desktop Application
Software is available as a downloadable desktop application.
Generative AI (5)
AI Text Generation
Allows users to generate text based on a text prompt.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
AI Text Generation
Allows users to generate text based on a text prompt.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
SMS Reminders
Reminders sent via SMS/text message
Agentic AI - Webinar (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Event Registration & Ticketing (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Agentic AI - Event Marketing (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Video Conferencing (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Additional Functionality (174)
Video Support
Supports various video file formats
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Attendance Management
Manage attendance for classes, shifts, meetings, or events
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Single Sign On
Allow users to access multiple services after entering their login credentials once
Registration Management
Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
Email Management
Manage, store and organize emails within the system or via third-party apps
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Transcripts/Chat History
View messages sent by both parties during the chat conversation
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Data Security
Protect sensitive data for digital privacy
Document Storage
Store and organize documents in a centralized system
Document Management
Store, manage, and track all electronic documents in a centralized location
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Customizable Branding
Add customized logos and colors to align with company branding
Two-Way Audio & Video
Presenter can see and hear participants and vice versa
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Conferencing
Breakout Rooms
Sub-room created within virtual meeting/class
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
API
Application programming interface that allows for integration with other systems/databases
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Chat/Messaging
Communicate using direct chat or messages within the system
Whiteboard
Allows multiple users to simultaneously annotate on a digital whiteboard
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Meeting Management
Manage the process of planning and scheduling meetings, including agenda creation
Brainstorming
Group collaboration to solve ideas in a productive and concentrated manner.
Presentation Streaming
Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Mobile Access
Access software remotely via mobile devices
Video Conferencing
Connect with meeting participants remotely over video
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
File Transfer
Move files across different systems or networks
Email Reminders
Reminders sent via email
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Microsoft Outlook Integration
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Auto Framing
Detect speech to highlight frame subjects
On-Demand Webcasting
An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience
Automatic Transcription
Use AI to convert voice into text automatically
Two Way Audio & Video
Presenter can see and hear participants and vice versa.
User Profiles
Profiles of users providing basic information
Video Management
Store and manage online video content
Polls/Voting
Enable custom polls/voting to facilitate decision-making or increase engagement
Event Management
Schedule and manage the logistics of activities and other gatherings
Brand Management
The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.
HD Audio/Video
High-definition audio and/or video capabilities
Presentation Tools
Share and present designs
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Host Controls
Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Event Scheduling
Plan an event's time and location
Customizable Forms
Customize contracts and forms to collect specific information
Mobile Access
Access software remotely via mobile devices
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
API
Application programming interface that allows for integration with other systems/databases
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Event Ticketing
Manage tickets for specific events
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Confirmations/Reminders
Automated reminders and confirmations for booked appointments and events via text or email
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Reports
Alter the layout and content of reports
Customizable Branding
Add customized logos and colors to align with company branding
Real-Time Updates
Receive system updates as soon as any changes are made
Event Calendar
A list of events with their respective dates
Floor Plans & Maps
Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour
Commenting/Notes
Leave comments and notes on documents for others to view
Event Tracking
Email Marketing
Create and send email blasts/campaigns
Gamification
Games or game-like elements to track progress and reward accomplishments
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Lead Capture
Automatically identify and save contact information of potential customers
Badge Printing
Self Check-In/Check-Out
Check-in and out via a mobile device or kiosk
Data Import/Export
Import and export data to and from software applications
Seating Map
For selection of seat at booking or check-in
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Real-Time Data
Receive data and information in real time
Multi-Language
Manage and support multiple languages
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Guest List Search
Attendee Profiles
List information about event guests
Email Reminders
Reminders sent via email
QR Codes
Matrix barcode that stores information
Attendee Segmentation
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Customizable Fields
Customize data fields to support various needs and use cases
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Attendance Tracking
Track the attendance of specific individuals or groups
Data Security
Protect sensitive data for digital privacy
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Print-at-Home
The ability to print tickets before arriving
Reserved Seating
Specify type/number of reserved tickets based on seating selected during booking
Mobile Ticketing
Allowing users to order, pay for, obtain, and validate tickets using mobile devices
Sales Reports
Reports specific to sales analysis for trends and strategies
Point of Sale (POS)
Accept and process customer payments for products or services using hardware and software
Ticket Brokering
The resale of tickets based on demand and availability
GDPR Compliance
Ensure compliance with the General Data Protection Regulation protocols
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Multi-Currency
Manage and handle various international currencies
Cross Selling Functionality
Automatically suggest related, complementary or add-on items to customers
Kiosk Ticketing
Obtain tickets via Kiosk upon arrival at event
Dynamic Pricing
Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.
Ticket Reservations
Create and manage ticket reservations for various events
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Event Scheduling
Plan an event's time and location
Audience Targeting
Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
Custom Domains
Create branded link campaigns or short links with one or multiple custom domains.
Email Marketing
Create and send email blasts/campaigns
Customizable Forms
Customize contracts and forms to collect specific information
Customizable Branding
Add customized logos and colors to align with company branding
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Email Reminders
Reminders sent via email
Lead Capture
Automatically identify and save contact information of potential customers
Location-Based Marketing
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Event Calendar
A list of events with their respective dates
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Event Ticketing
Manage tickets for specific events
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Landing Pages/Web Forms
Create landing pages or online forms designed to capture new leads and prospects
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Electronic Payments
Electronically collect payments for goods or services
API
Application programming interface that allows for integration with other systems/databases
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Real-Time Analytics
Analyze and gain insights into data in real-time
Electronic Hand Raising
Participants can alert the host if they have a question when they are muted
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
On-Demand Webinars
Allow users to schedule a webinar with registration and record the webinar automatically in the cloud.
Email Reminders
Reminders sent via email
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Social Promotion
Market event via social media tools
Audience Engagement
Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)
Presentation Streaming
Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet
Contact Management
Manage, organize, and store contact information
Quizzes
Brief assessments used to measure knowledge and skills
Video Support
Supports various video file formats
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Real-Time Data
Receive data and information in real time
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Breakout Rooms
Sub-room created within virtual meeting/class
Video Conferencing
Connect with meeting participants remotely over video
Event Management
Schedule and manage the logistics of activities and other gatherings
Polls/Voting
Enable custom polls/voting to facilitate decision-making or increase engagement
API
Application programming interface that allows for integration with other systems/databases
File Sharing
Public or private sharing of digital files such as documents, audio/video, images, and more
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Screen Sharing
Digitally share screen view with others
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Registration Management
Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Q&A Management
Allow users to collaborate and ask questions regarding folders and/or documents within the system
Multi hosts
Allow multiple participants to present/co-host.
Event Scheduling
Plan an event's time and location
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Document Storage
Store and organize documents in a centralized system
Whiteboard
Allows multiple users to simultaneously annotate on a digital whiteboard
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Two-Way Audio & Video
Presenter can see and hear participants and vice versa
Meeting Management
Manage the process of planning and scheduling meetings, including agenda creation
Video Streaming
Allows users to view videos without downloading media files
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