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Zoom

Show rating breakdown
4.6 out of 5 stars
63,405 reviews
  • 12 profiles
  • 61 categories
Average star rating
4.6
#1 in 35 categories
Grid® leader
Serving customers since
2011

Zoom Solutions

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Zoom Custom AI Companion

1 review

Customize Zoom AI Companion by tailoring AI agents and skills to address your unique needs, and drive efficiency across your organization. With the Custom AI Companion paid add-on for Zoom Workplace plans, you can include information from your data sources, including third-party applications, using Zoom AI Studio for expanded knowledge to help drive decisions, actions, and complete tasks.

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Zoom Workforce Engagement Management

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Zoom's AI-first Workforce Engagement Management uses AI to track and optimize schedules, evaluate interactions, and provide insights for optimal staffing.

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Zoom My Notes

0 reviews

My Notes captures insights from your conversations — on Zoom, in-person, on mobile, and across third-party platforms — so you can focus on the discussion, not documentation.

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47998
13032
1794
339
242

Zoom Reviews

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Profile Name
Star Rating
47998
13032
1794
339
242
Ujjwal N.
UN
Ujjwal N.
Happy to Be Productive!
08/11/2026
Validated Reviewer
Verified Current User
Review source: Organic

Effortless Zoom Rooms Meetings with One-Touch Join and a Powerful Room Controller

|Zoom Rooms
I mainly use Zoom Rooms for starting scheduled meetings, connecting people in meeting rooms, and sharing content during discussions. What I like most is that the room setup doesn't require much attention once everything is ready. I regularly use One-Touch Join, Room Controller, Wireless Content Sharing, Digital Signage, and Calendar Integration, with the room controller being particularly useful because I can manage the meeting without constantly going back to another device. It makes the room feel more like a dedicated meeting space rather than just a computer connected to a display.
Ujjwal N.
UN
Ujjwal N.
Happy to Be Productive!
08/11/2026
Validated Reviewer
Verified Current User
Review source: Organic

AI Companion Summaries and Transcripts Make Meetings Easy to Revisit

|Zoom Workplace
I mainly use Zoom Workplace for online meetings, team discussions, follow-ups, and keeping track of information shared during calls. What I like most is that I can continue from a meeting without having to depend completely on my own notes. I regularly use AI Companion, Meeting Summaries, Transcripts, Team Chat, and Cloud Recordings, especially when a discussion has several points that I need to revisit later. The summaries are particularly useful because they give me a quick starting point before I go back into the full conversation.
Hassan R.
HR
Hassan R.
Sales And Marketing Specialist at Raymoon Traders
08/11/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Crystal Clear Voice and Effortless Access

|Zoom Phone
I really like how easy it is to access and use this Zoom Phone, and how clear the voice quality is.

About

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HQ Location:
San Jose, CA

Social

@zoom

What is Zoom?

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals, with Zoom AI Companion capabilities woven throughout. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.

Details

Year Founded
2011
Website
www.zoom.com