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Tidio

Show rating breakdown
4.6 out of 5 stars
1,957 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.6
Serving customers since
2013

Profile Name

Star Rating

1562
338
37
13
7

Tidio Reviews

Review Filters
Profile Name
Star Rating
1562
338
37
13
7
Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
07/29/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

User-Friendly, Easy to Navigate, and Highly Customisable

|Tidio
User-friendly, easy to navigate, and simple to customise.
Mohamed N.
MN
Mohamed N.
Full Stack Developer | C# | IoT & SDK Integration | Next.js
07/29/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

Simple Integration with Tidio, Great Potential

|Tidio
I like the simplicity of using Tidio, making integration easy. It has great potential and the installation was very easy.
Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
07/29/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Intuitive Templates and Smart Automated Replies That Keep Customers Informed

|Tidio
I like that the platform is so intuitive and user-friendly. It's easy to use because of its templates and suggested responses. I also like that customers can get an automated response based on their messages. It helps us to inform them ahead of time while our team is busy.

About

Contact

HQ Location:
San Francisco, California

Social

@tidiocx

What is Tidio?

Tidio is an AI customer service software company founded in 2013 by Tytus Gołas, with headquarters in Szczecin, Poland, and San Francisco, United States. The company operates under the legal names Tidio Poland sp. z o.o. in Poland and Tidio, LLC in the United States. Tidio specializes in software as a service (SaaS) solutions, focusing on customer support and AI chatbot technologies. Their products include live chat, help desk software and issue tracking systems, chatbots, and conversational AI agents. Tidio’s most notable product is Lyro, the AI agent for customer service capable of resolving up to 64% of support issues. Tidio’s applications are cloud-based; mobile companion apps are available for iOS, Android. Desktop applications can be downloaded for macOS, Windows, and Linux.

Details

Year Founded
2013
Website
www.tidio.com