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TeamSupport

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891 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.4
Serving customers since
2008

Profile Name

Star Rating

575
263
41
4
8

TeamSupport Reviews

Review Filters
Profile Name
Star Rating
575
263
41
4
8
KC
Kritik C.
03/04/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

The Best working App

Team support helps to make tickets reports, Collab with members, team work and best customer service
Allison R.
AR
Allison R.
Senior Vice President - Sales and Marketing at SmartAdvocate LLC
02/28/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

This product is taking our Customer Support to the next level.

The product itself is very customizable and the team is always receptive to helping us with needed. The Video Capture in tickets is a game changer for us as well as the Knowledge Base and Reporting.
Rohan K.
RK
Rohan K.
02/28/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Good product few things can be improved

It's very fast in terms of the speed and response time.

About

Contact

Phone:
+1 (800) 596-2820
HQ Location:
Dallas, TX

Social

@TeamSupport

What is TeamSupport?

TeamSupport is a customer operations and intelligence platform for B2B companies that unifies onboarding, support, and customer success—turning everyday customer interactions into signals that drive coordinated action for adoption, retention, and expansion. This all-in-one, AI-native platform delivers account-level intelligence by connecting post-sale customer activity directly to revenue outcomes. TeamSupport captures signals across support tickets, response times, product adoption, feedback and sentiment, and even customer silence to identify which accounts require proactive engagement. • Unify Signals: Bring together customer data from support, onboarding, success, and product feedback in a single platform • Interpret Risk & Opportunity: Use contextual intelligence to identify churn risk early and uncover expansion opportunities • Orchestrate Action: Trigger automated playbooks and workflows across support ticketing, onboarding, renewals, and customer engagement • Drive Revenue Outcomes: Improve activation, increase product adoption, strengthen retention, and grow ARR. TeamSupport helps B2B teams reduce response times, prevent ticket backlogs, eliminate customer health blind spots, and drive sustainable customer growth

Details

Year Founded
2008