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TeamSupport

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891 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.4
Serving customers since
2008

Profile Name

Star Rating

575
263
41
4
8

TeamSupport Reviews

Review Filters
Profile Name
Star Rating
575
263
41
4
8
SM
sunil m.
08/06/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Team support review

There are a lot of feature like we can inttigrate with SNOW portal, Public, private comment and auto closure request of the ticket and many more
Tarak P.
TP
Tarak P.
Automation Engineer at Softenger | Resolve Systems
08/06/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Experience was really good and also the KB section is pretty much good.

I like the kind of filters to search and also the reports building is easy for daily work. Support team also works really good.
Rich T.
RT
Rich T.
Implementation Transition Specialist
08/01/2024
Validated Reviewer
Review source: Organic

Great Ticketing and Knowlege Sharing System

One thing I absolutely love is the knowledge sharing capability. It makes it so easy for our team to share information and resources. Everyone stays on the same page, and our communication has never been better.

About

Contact

Phone:
+1 (800) 596-2820
HQ Location:
Dallas, TX

Social

@TeamSupport

What is TeamSupport?

TeamSupport is a customer operations and intelligence platform for B2B companies that unifies onboarding, support, and customer success—turning everyday customer interactions into signals that drive coordinated action for adoption, retention, and expansion. This all-in-one, AI-native platform delivers account-level intelligence by connecting post-sale customer activity directly to revenue outcomes. TeamSupport captures signals across support tickets, response times, product adoption, feedback and sentiment, and even customer silence to identify which accounts require proactive engagement. • Unify Signals: Bring together customer data from support, onboarding, success, and product feedback in a single platform • Interpret Risk & Opportunity: Use contextual intelligence to identify churn risk early and uncover expansion opportunities • Orchestrate Action: Trigger automated playbooks and workflows across support ticketing, onboarding, renewals, and customer engagement • Drive Revenue Outcomes: Improve activation, increase product adoption, strengthen retention, and grow ARR. TeamSupport helps B2B teams reduce response times, prevent ticket backlogs, eliminate customer health blind spots, and drive sustainable customer growth

Details

Year Founded
2008