Product Avatar Image

TeamSupport

Show rating breakdown
891 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.4
Serving customers since
2008

Profile Name

Star Rating

575
263
41
4
8

TeamSupport Reviews

Review Filters
Profile Name
Star Rating
575
263
41
4
8
Muskan N.
MN
Muskan N.
operations Representative at concentrix
08/07/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Helping team

The team is in very helpful, installing my concerns, the support team gives a deep understanding of products or services and help with alternative Solutions, communication is also good, and they were really patient with us.While solving our concerns.
MR
Michelle R.
05/21/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Memory & Organization Support

TeamSupport has enabled me to stay on top of a large task load without forgetting a step. The best feature is the due date; you can count on TeamSupport to remind you of task due so that nothing slips through the cracks. I used TeamSupport daily to ensure that I haven't missed a thing. It has upped my organizational game, and others are convinced that I never forget!
Verified User in Computer Software
AC
Verified User in Computer Software
05/19/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

The Gold Standard for B2B Software for Application Support

What really makes TeamSupport stand out is its incredible versatility and customization. No two companies are alike, and this software gets that! We've been able to tailor it to fit our exact processes, workflows, and reporting needs. It grows with us and adapts as we have grown, which is something you don’t find with a lot of in the market.

About

Contact

Phone:
+1 (800) 596-2820
HQ Location:
Dallas, TX

Social

@TeamSupport

What is TeamSupport?

TeamSupport is a customer operations and intelligence platform for B2B companies that unifies onboarding, support, and customer success—turning everyday customer interactions into signals that drive coordinated action for adoption, retention, and expansion. This all-in-one, AI-native platform delivers account-level intelligence by connecting post-sale customer activity directly to revenue outcomes. TeamSupport captures signals across support tickets, response times, product adoption, feedback and sentiment, and even customer silence to identify which accounts require proactive engagement. • Unify Signals: Bring together customer data from support, onboarding, success, and product feedback in a single platform • Interpret Risk & Opportunity: Use contextual intelligence to identify churn risk early and uncover expansion opportunities • Orchestrate Action: Trigger automated playbooks and workflows across support ticketing, onboarding, renewals, and customer engagement • Drive Revenue Outcomes: Improve activation, increase product adoption, strengthen retention, and grow ARR. TeamSupport helps B2B teams reduce response times, prevent ticket backlogs, eliminate customer health blind spots, and drive sustainable customer growth

Details

Year Founded
2008