I love using Syncro because it's our main ticketing system and central hub for various needs like inventory tracking, invoicing, and estimates, all in one place. Its simplicity is a big deal for me; everything is exactly where I expect it to be, which is great for learning and teaching others how to use it. I've never needed to ask for help to find anything, which speeds up our workflow and saves time.
I appreciate Syncro's simple and intuitive design, which makes it easy for organizations to communicate with us and manage all devices in a central location for RMM. It's beginner-friendly, lacking unnecessary bloatware, and simplifies getting set up and started. The training videos also made the initial setup process straightforward.