I like Syncro for its ability to oversee tickets, automate, and manage assets. It's great that I don't need multiple interfaces because it's a one-stop-shop.

I use Syncro for inventory asset management, customer ticketing, RMM, and asset auditing. I appreciate that Syncro reduces the need to perform physical work on many machines simultaneously, which saves a lot of time. It also helps with generating a paper trail for clients' assets. I like being able to export data into CSV files for further processing and find the search feature impressively fast. I enjoy the customization options for assets and products, allowing me to add custom properties and attributes. The initial setup was easy, which is always a plus.

I like the background tools for devices and the preview screen in Syncro because they help me gauge whether a user is present to work with or not. The initial setup of Syncro was pretty straightforward.