I love that Syncro is very simple to learn and use, which makes it incredibly convenient. The notifications system is great too, ensuring that no one misses any new updates or customer requests. I also appreciate how easy it is to track and record everything, and I like that we can customize our support forms through widget flows. Additionally, the integration with our Slack channels is a big plus, as it keeps us updated and informed about everything.

I use Syncro for ticket, asset, and customer management, and I find it quite feature-rich with tools like remote capabilities, scripting, and automations. I love the scripting and available scripting library, which fit well with the automations, resolving errors as soon as they occur. The Syncro script library is incredibly helpful, as it allows me to add scripts to our account with just a click of a button, making it an ideal tool for any IT person. The initial setup was quick, and we got it live in just a few moments.

I find Syncro's GUI and user experience to be excellent. It's very fast and I never have issues, making it very reliable. I also appreciate how easy it is to integrate with other systems. The overall system is great and I absolutely love the pricing model. It's incredibly easy to use with not a large learning curve to figure out how it works. The background tools for remote administration are great, and we love that the pricing model means we don't get charged for every endpoint, making things easier to administer and keeping our customers happy. The initial setup of Syncro was extremely easy.