I use Syncro as an RMM tool to help remotely support my clients, and I appreciate how it allows us to manage a large amount of devices and push targeted policies effectively. I love the integration into other security and useful tools. The setup was incredibly easy, and there's a wide range of tools available for all our MSP needs. Also, the UI feels intuitive, making it easy to navigate through its layers.
I use Syncro for ticketing and managing assets, and it's easy to use and pretty easy to manage devices and tickets with. The remote desktop feature is particularly helpful because it means I don't have to physically go to a location to fix an issue, nor do I have to instruct an end user on fixing a difficult issue. Syncro serves as an all-in-one solution for managing computers and machines, which simplifies our operations.
AI
Verified User in Information Technology and Services
I find the backgrounding tools incredibly helpful because they allow us to do maintenance and checks without interrupting our clients' workflow. I also appreciate that they enable us to monitor end devices to see how they are performing and allow us to make recommendations on new hardware for the client.