Product Avatar Image

Supportbench Services Inc.

Show rating breakdown
138 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.8
Serving customers since
2015

Profile Name

Star Rating

128
10
0
0
0

Supportbench Services Inc. Reviews

Review Filters
Profile Name
Star Rating
128
10
0
0
0
GM
Gary M.
08/31/2026
Validated Reviewer
Verified Current User
Review source: Organic

A helpdesk that actually handles all our logistics data

In the transport business, every single issue revolves around a specific load number or route. Supportbench lets us build custom data tables right into the ticket view, so our reps never have to minimize the window to check our dispatch software.
KM
Klaus M.
08/29/2026
Validated Reviewer
Verified Current User
Review source: Organic

Sorting serious buyers from casual gallery questions

Running an independent art studio means we get everything from serious commission requests to random questions about old exhibitions mixed into one messy inbox. Supportbench let us pull all those threads apart so we know exactly who is asking about buying a specific piece and who just wants a past catalog.
MP
Michael P.
08/28/2026
Validated Reviewer
Verified Current User
Review source: Organic

Fixing our messy inbox with proper ticket routing

We were dropping customer emails left and right before we finally moved into a real ticketing system. Supportbench instantly cleaned up our daily queues and made it super easy to automatically route incoming emails straight to the correct agent.

About

Contact

HQ Location:
Vancouver, British Columbia

Social

@supportbench

What is Supportbench Services Inc.?

Supportbench is the #1 rated B B helpdesk software designed for growing support teams and businesses in need of more advanced and feature-rich tools. With a focus on delivering exceptional value, ease of use, and scalability, Supportbench has become the preferred choice for businesses looking to professionalize and grow their support teams. Supportbench can scale and grow with you with one pricing model with all the features. Businesses can run Supportbench with an affordable cost per agent and as your agent cost goes up, so does your license cost marginally so you don’t feel the pinch. It’s a true cloud model that gets everyone on the same playing field, just pay for what you use.​

Details

Year Founded
2015