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Supportbench Services Inc.

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115 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.9
Serving customers since
2015

Profile Name

Star Rating

111
4
0
0
0

Supportbench Services Inc. Reviews

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Profile Name
Star Rating
111
4
0
0
0
Md. Mehedi H.
MH
Md. Mehedi H.
Service Engineer (Mobile) at Fair Solution Limited
05/10/2024
Validated Reviewer
Verified Current User
Review source: Organic

Revolutionizing Support with Supportbench

The customer health scoring based on AI insights is phenomenal. It's helped us proactively address issues before they escalate, improving overall customer satisfaction.
Mehreen F.
MF
Mehreen F.
Digital Marketing expert
05/09/2024
Validated Reviewer
Verified Current User
Review source: Organic

A Comprehensive Support Tool

The customer portal is extremely user-friendly, and the dynamic SLAs keep our team on track. The AI features for sentiment analysis add a much-needed layer of understanding to our customer interactions.
RT
robert t.
05/07/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

A Game-Changer for Customer Engagement.

The customizable dashboards and the ease of creating knowledge base articles are impressive. They've significantly streamlined our support processes and improved team productivity.

About

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HQ Location:
Vancouver, British Columbia

Social

@supportbench

What is Supportbench Services Inc.?

Supportbench is the #1 rated B B helpdesk software designed for growing support teams and businesses in need of more advanced and feature-rich tools. With a focus on delivering exceptional value, ease of use, and scalability, Supportbench has become the preferred choice for businesses looking to professionalize and grow their support teams. Supportbench can scale and grow with you with one pricing model with all the features. Businesses can run Supportbench with an affordable cost per agent and as your agent cost goes up, so does your license cost marginally so you don’t feel the pinch. It’s a true cloud model that gets everyone on the same playing field, just pay for what you use.​

Details

Year Founded
2015