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Supportbench Services Inc.

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115 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.9
Serving customers since
2015

Profile Name

Star Rating

111
4
0
0
0

Supportbench Services Inc. Reviews

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Profile Name
Star Rating
111
4
0
0
0
Warren S.
WS
Warren S.
Tech Talent Sourcer | Providing Top Tier Software Talent Solutions across Europe 🇪🇺 | Helping Developers enhance their Career, Income & Quality of Life | Offices in: 🇪🇪🇺🇬 Soon: 🇿🇦 | #DFTCommunity #WeAreOne 🌍
01/09/2025
Validated Reviewer
Verified Current User
Review source: Organic

Supportbench is simplifying Customer Service Tasks!

I like how easy Supportbench makes it to handle customer questions. It's simple to use and keeps everything organized.
Amina K.
AK
Amina K.
Digital Marketing Specialist at Webcoder-it
05/26/2024
Validated Reviewer
Review source: Organic

"Efficiency Redefined with Supportbench"

The AI-driven ticket summaries and knowledge base article creation have been revolutionary. They simplify complex processes, allowing us to handle customer queries with unprecedented efficiency. How it benefited our company: We've seen a marked improvement in response times and customer satisfaction, directly attributable to Supportbench's features. The platform's analytics also aid in making data-informed decisions.
Iqra N.
IN
Iqra N.
Data Entry | Lead Generation | Product Listing | VA | List Building
05/20/2024
Validated Reviewer
Verified Current User
Review source: Organic

A leap of faith that paid off

A big plus for us has been the seamless integration of our various support channels. NPS, CES, and CSAT support surveys have given us direct insight into our customers health and has helped guide our service improvements.

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HQ Location:
Vancouver, British Columbia

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@supportbench

What is Supportbench Services Inc.?

Supportbench is the #1 rated B B helpdesk software designed for growing support teams and businesses in need of more advanced and feature-rich tools. With a focus on delivering exceptional value, ease of use, and scalability, Supportbench has become the preferred choice for businesses looking to professionalize and grow their support teams. Supportbench can scale and grow with you with one pricing model with all the features. Businesses can run Supportbench with an affordable cost per agent and as your agent cost goes up, so does your license cost marginally so you don’t feel the pinch. It’s a true cloud model that gets everyone on the same playing field, just pay for what you use.​

Details

Year Founded
2015