I like the ease of use of Syncro. The lead system for automation of incoming jobs is something I value. The initial setup was very easy and smooth with a full migration.
I love using Syncro because it's our main ticketing system and central hub for various needs like inventory tracking, invoicing, and estimates, all in one place. Its simplicity is a big deal for me; everything is exactly where I expect it to be, which is great for learning and teaching others how to use it. I've never needed to ask for help to find anything, which speeds up our workflow and saves time.